SOW_Redacted.pdf
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- Solicitation number
- HT941025N0012
- Issued by
-
Defense Health Agency
About this file
This Statement of Work outlines the requirements for calibration and maintenance services of Rees Scientific Environmental Monitoring equipment at U.S. Naval Hospital Okinawa (USNHO) and its Branch Medical Clinics. The contractor must provide annual calibration in September, semi-annual maintenance visits, and 24/7/365 technical support for the temperature monitoring systems to maintain FDA compliance. Services include on-site maintenance, corrective maintenance, and documentation through field service reports.
The contract period consists of a base year (16 Dec 2024 – 15 Dec 2025) and one option year (16 Dec 2025 – 30 Sep 2026). Key requirements include technicians with manufacturer certification and minimum five years of experience, normal work hours of 8:00 AM to 5:00 PM Monday through Friday, and contractor responsibility for all travel arrangements and costs. The contractor must report to Biomedical Repair personnel before and after service, with the Technical Point of Contact providing inspection and acceptance of services. Performance deficiencies must be addressed within 24 hours of notification, and all deliverables are subject to a five-day government review period.
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Text version
STATEMENT OF WORK
Calibration/Maintenance of Rees Scientific
Environmental Monitoring Equipment
BACKGROUND
U. S. Naval Hospital, Okinawa (USNHO) requires onsite calibration and maintenance of installed Rees Scientific Environmental Monitoring system. The maintenance services are not supported by the intrinsic Biomed resources of the command. This Statement of Work (SOW) details the effort that must be undertaken to support the operations and maintenance of the temperature monitoring equipment.
GENERAL SCOPE OF WORK
Regulatory compliance with the Food and Drug Administration requires that temperature monitoring systems are serviced and validated on an annual basis to ensure they are properly functioning. Rees Scientific Corporation benchmarked the technology and developed the instrumentation USNHO currently owns and use. The installed system is a state-of-the-art equipment which USNHO has been validated with.
DETAILED WORK REQUIREMENTS
The contractor shall provide the following support.
CALIBRATION
Provide on-site maintenance and calibration of temperature monitoring equipment. Calibration shall be IAW the manufacturer’s specifications. Annual calibration to be performed in September of each year.
SERVICE LABOR
Provide onsite visit (6) months after annual PM visit to access and repair any service issues and provide additional training. Includes up to two days of onsite time by Rees Engineer/Technician.
CORRECTIVE MAINTENANCE
The contractor shall provide corrective maintenance as necessary to complete the required calibration IAW the manufacturer’s specifications. The contractor shall, provide live 24/7/365 technical support to ensure requests are responded to promptly.
FIELD SERVICE REPORTS
The contractor shall develop and submit to the Government an itemized list of all corrective maintenance work and calibration certification upon completion of each service.
TRAVEL AND ACCOMODATION
The contractor shall be responsible for all travel and travel related costs (lodging, airfare). Travel and accommodations shall be arranged by the contractor.
SPECIAL CONTRACT REQUIREMENTS
Place of Performance:
USNHO and Branch Medical Clinics.
Minimum Qualifications:
Each technician assigned to this task must have manufacturer training or certification and a minimum number of five years of documented experience in calibration/repair of MTF temperature monitoring equipment.
Normal Work Hours:
The contractor shall report to work Monday through Friday, work a minimum of eight hours a day, between the hours of 8:00 a.m. to 5:00 p.m. Specific work schedules will be provided on contract start date.
Number of Personnel Required:
The contractor will provide a minimum number of technicians to ensure the successful and complete calibration, maintenance and testing documentation of all work identified in the contract.
Contractor Performance Evaluation If performance does not meet the specifications stated in this SOW the contractor shall be notified of the deficient performance. The contractor shall be given a specified amount of time to correct the deficiency(s). If deficiencies are not corrected, appropriate action will be taken in conformance with laws and regulation.
Reporting to Biomedical Repair Before and After Service:
Inspection and acceptance of the preventive maintenance services performed hereunder shall be made by the Technical Point of Contact (TPOC) of USNHO. The Contractor shall report to the authorized Biomedical Repair personnel prior to and upon completion of each service. Upon completion of the service, the Contractor shall provide a copy of the service slip, signed by the TPOC, certifying that the service has been performed and that the equipment is functioning at working condition. If the service is performed or completed outside the regular working hours, the Contractor shall present the certified service slip to the Command Duty Officer.
Technical Point of Contact for Biomedical Repair:
Delays The USNHO TSMP Coordinator will review any contractor delay or failure to perform to determine if the delay is caused by technical factors beyond the contractor’s control and without fault or negligence by the contractor. If the review indicates performance deficiency is not the result of factors beyond the contractor’s control, the contractor will be notified. The contractor shall respond within 24 hours of receipt of notification with remedies to correct the deficiencies.
Period of Performance Base Year: 16 Dec 2024 – 15 Dec 2025 Option year 1: 16 Dec 2025 – 30 Sep 2026
DOCUMENTATION AND PERFORMANCE
U.S. Naval Hospital Okinawa shall have unlimited rights to, and ownership of, all deliverables provided under this contract, including reports, recommendations, briefings, work plans and all other deliverables. The definition of “unlimited rights” is contained in Federal Acquisition Regulation (FAR) 27.401, Definitions.
Formal Acceptance or Rejection of Deliverables:
The Government will have five (5) business days to review each document and provide feedback/comments. The contractor shall have five (5) business days to incorporate comments. Delivery of final document with incorporated comments shall constitute acceptance by the Government.
Service Contract Reporting (SCR)
“Services Contract Reporting (SCR) requirements apply to this contract. The contractor shall report required SCR data fields using the SCR section of the System for Award Management (SAM) at following web address:
https//sam.gov/SAM/.
Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https//sam.gov/SAM/.”
End Statement of Work
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