SOW-Nokia Engineering support.pdf

STATEMENT OF WORK

NOKIA CORE AND RADIO RE SUPPORT

U.S. Department of Commerce National Telecommunications and Information Administration

Institute for Telecommunication Sciences

1. BACKGROUND

The Institute for Telecommunication Sciences (ITS) provides research and development support for the National Telecommunications and Information Administration (NTIA) by performing basic research in radio science that provides the technical foundation for NTIA’s policy development and spectrum management activities, as well as solves telecommunications challenges for other Federal agencies, state and local Governments, private corporations and associations, and international organizations.

Additionally, ITS addresses emerging telecommunications, information technology, and security challenges and contributes to the creation of telecommunications standards that support the full and fair competitiveness of the U.S. communications and information technology business sectors.

2. OBJECTIVE

The objective of this procurement is to acquire Nokia Core and Radio Resident Engineering (RE) services, to support CRAIN Lab integration, testing, and research of 5G cellular and Open RAN technologies.

3. REQUIREMENTS

ITS requires the following services:

3.1.

CLIN Description Qty

Nokia IMS Engineering Support

3.2. CLIN 0001 – Nokia IMS Engineering Services

The contractor must provide Nokia IMS and EVC services, when requested by the Government, during the period of performance as indicated in Section 5. As directed by the Government, the contractor must provide the following services:

• Configuration Support: execute needed simple configuration changes as those needed to perform testing.

• Testing Support: Support NTIA in Lab Test Cases execution for pcap analysis and other diagnostics, after acceptance test phase.

• RE support will be of US Citizenship

• The assigned RE will possess:

o Good understanding of 3GPP and Call flows o Ability to modify parameters on the SCF o Able to capture PCAP traces and use Wireshark for debugging/troubleshooting

• During the RE support period, Nokia RE will have mutually agreed periodic meetings with NTIA for reporting and discussing operational issues. Periodic written reports are provided, as mutually agreed, describing the service progress and short-term plans.

3.3. Assumptions

• NTIA is the master integrator and will provide project manager support

• Network Core elements around the services are limited to IMS and EVC

• Resident Engineer Services will be executed remotely.

o In the event travel to Boulder, CO is required, Nokia must invoice against CLIN 0001.

• Nokia must be entitled to select the resource required and change it, if necessary, with prior consent from NTIA and which will not be unreasonably withheld.

• The Resident Engineer support service is provided mainly during normal business hours 8 a.m. – 5 p.m. and 40hours per week during MTN time.

• Nokia RE support engineers will follow Nokia’s company holiday schedule and vacation and family health leave policies.

• Nokia RE support engineer is responsible for notifying their manager and NTIA operation manager their vacation schedule in advance.

• NTIA will provide the remote access to Nokia equipment for the Sites.

o NTIA will work with IT organization to develop remote access strategy for Nokia.

May require training by Nokia.

• Standard Nokia Product documentation to be delivered for Nokia Products

• Nokia intends to leverage Nokia lab resources to support this specific engagement as needed/required.

• The support time in total will be sometime withing the period of performance and the support will be rendered at a time agreed upon by both parties.

3.4. Exclusions

• Any fundamental architecture and design changes of the network is excluded.

• Additional Nokia software or product licenses that are not already available in the network elements

• Operating or maintaining any third-party devices such as eNG/gNB/Ues not supplied by

Nokia

• Network optimization or performance monitoring (including KPI reporting)

• Any hardware defects or replacements or other site related activities, such as cabling, cabinet wiring, hardware installations, or any other services that require a site visit by Nokia

• Any HW installation services.

• Installation of any new test equipment

• RE support for any network elements beyond those included in the assumptions, are excluded from the scope of RE services. It is assumed that such a support will be provided by NTIA or other vendors. Parameter modification on non-Nokia equipment is to be supported by NTIA.

• UE configuration

4. PLACE OF PERFORMANCE

All supplies and services must be delivered to the following Government location:

NTIA – Institute for Telecommunication Sciences 325 Broadway Street Boulder, CO 80305

5. PERIOD OF PERFORMANCE

The supplies and services must be delivered in accordance with the following schedule:

CLIN Contract Year Description POP 0001 Base Year IMS Engineering Support 1 Year from Award Date