SOW-Maintenance of Hoods and Ducts.pdf

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Maintenance and Repair of Hoods and Ducts Systems
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FA930125Q0026
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This is a Statement of Work (SOW) for maintenance of hood and duct exhaust systems at Edwards Air Force Base (EAFB) and the Air Force Research Laboratory (AFRL) in California. The contract requires a contractor to clean and maintain 20 different food service facility exhaust systems across various buildings, with cleaning frequencies ranging from annual to monthly. Key service requirements include:

Specific tasks involve pre-service inspection, comprehensive cleaning of hood interiors, exterior surfaces, filters, exhaust ducts, and fans, preventative maintenance, operational checks, and post-service cleanup. Contractors must comply with NFPA 96, UFC 3-600-01, and Air Force safety standards, and possess current professional certifications. Personnel must complete OPSEC training, undergo background checks, and adhere to strict base security protocols. The contract emphasizes safety, environmental protection, and proper documentation, with service reports required within 5 workdays of each maintenance service.

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FA9301-25-Q-0026

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STATEMENT OF WORK (SOW)

FOR

MAINTENANCE OF HOOD AND DUCT EXHAUST SYSTEMS

AT

Edwards Air Force Base, CA

8 September 2025

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Maintenance of Hood and Duct Exhaust System

Table of Contents

1.0 Description of Services

1.1 General Scope

1.2 Background

1.3 Specific Tasks

1.4 Deliverables

1.5 Acceptance Criteria

1.6 Government Personnel

2.0 Government Furnished Services

2.1 Emergency Medical Services

2.2 Security Police and Fire Protection

2.3 Telephone Service

2.4 Utilities

2.5 Conservation of Utilities

3.0 General Information

3.1 Hours of Operation and Service Scheduling

3.2 Contractor Personnel

3.3 Continuation of Essential DoD Contractor Services During Crisis

3.4 Environmental Protection

3.5 Miscellaneous Paragraph

3.6 Miscellaneous Paragraphs

3.7 Security

3.8 OPSEC

3.9 Safety

Section 4 Appendices Appendix 1: Definitions, Abbreviations, and Acronyms Appendix 2: Range Hoods – List & Cleaning Schedule Appendix 3: Applicable Publications and Forms Appendix 4: Anti-Terrorism Awareness Pamphlet Appendix 5: Desert Tortoise Handout

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1.0 Description of Services

1.1 General Scope.

This is a non-personal services contract for hood and duct exhaust system maintenance at Edwards Air Force Base (EAFB) and the Air Force Research Laboratory (AFRL), California. The Contractor shall furnish all supervision, equipment, tools, labor, and supplies necessary to perform this work in accordance with this SOW, industry standards, and/or manufacturer recommendations, whichever is most stringent. The Government shall not exercise any supervision or control over the Contractor's personnel. The Contractor is solely responsible for its employees' performance and is accountable to the Government for compliance with all contract requirements. The Contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5.

1.2 Background.

The contractor is required to clean all hood and duct exhaust systems at the intervals specified in Appendix 3, in compliance with NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, 2024 Edition ; UFC 3-600-01, Fire Protection Engineering for Facilities ; and Air Force Manual (AFMAN) 91-203, Air Force Consolidated Occupational Safety, Fire, and Health Instruction (as of the most recent revision on September 3, 2019). In the event of conflicting requirements, NFPA 96 shall take precedence.

1.3 Specific Tasks.

To ensure the safety and effectiveness of hood and duct system cleaning services at Edwards AFB, CA food service facilities as defined in this SOW, the contractor shall provide all necessary labor, equipment, tools, materials, parts, supervision, and other resources. All contractor personnel performing this work shall possess current training, qualifications, and certifications demonstrating competency in National Fire Protection Association (NFPA) 96, Cleaning of Exhaust Systems, Chapter 11, paragraph 11.6.1, and the International Kitchen Exhaust Cleaning Association (IKECA) standards.

1.3.1 Inspection.

Perform a pre-service inspection of the hood, duct, filters, fans and related components to identify grease build up, wear and potential hazards.

1.3.2 Cleaning.

Remove grease and flammable residue from hood interior and exterior surfaces, filters, exhaust ducts (all accessible areas) exhaust fans, blades and housings.

1.3.3 Preventative Maintenance.

Inspect and adjust fan belts, pulleys and bearings. Lubricating moving parts where required. Empty, clean and reinstall grease cups, traps and drip pans. Ensure hinges and access panels are secure and functional.

1.3.4 Operational Check.

Verify that exhaust fans and components are functioning properly after cleaning. Report deficiencies beyond scope of routine maintenance (motor replacement, electrical faults etc.) to the GPOC.

1.3.5 Post Service Clean-Up.

Clean the surrounding work area, removing debris, water or chemicals resulting from maintenance activities.

1.3.6 Documentation and Reporting. Provide a written service report which includes, date, time, areas cleaned and maintained, condition of the system before and after, noted deficiencies and recommended corrective actions.

1.4 Deliverables. Service Reports will be provided to the GPOC withing 5 workdays and inspected by the government within three (3) workdays of receipt.

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1.5 Acceptance Criteria. (The government reserves the right to inspect before final acceptance)

1.5.1 Inspect completed system condition documented in service. Deficiencies noted with corrective recommendations.

1.5.2 All surfaces free of visible grease, oil and residue. Cleaning complies with NFPA 96 and UFC 3-600-01.

1.5.3 The Contractor shall be responsible for the collection and disposal of all debris, rubble, residue, and waste material generated in the performance of work under this contract. The Contractor shall remove and dispose of legally and properly all such materials from the installation. The Contractor is not permitted to deposit any such materials in base trash collection containers or at any on-base location without prior approval of the CO.

1.5.4 Belts intact and properly tensioned; moving parts lubricated; grease traps cleaned and reinstalled; access panels secure. No safety hazards are present.

1.5.5 Fans operate normally with no abnormal noise or vibration. Deficiencies reported in writing. No impairment to the fire suppression system.

1.5.6 Work area free of debris, chemicals, or standing water. No damage to equipment or finishes.

1.5.7 Report includes date, time, areas serviced, pre/post condition, deficiencies and recommendations. Certificate affixed per NFPA 96 showing service date and next service due.

1.6 Government Personnel

1.6.1 Government Point of Contact (GPOC).

Is an individual identified to the contractor by the Contracting Officer from the 412 Civil Engineering Squadron (CE) Service Contracts Section, responsible for maintaining acquisition documents, processing invoices for payment.

1.6.1.1 Alternate Government Point of Contact (GPOC).

Is an individual identified to the contractor by the Contracting Officer, responsible for coordinating and facilitating communication regarding changes in calendared service dates and facilitating contractor access to Government facilities. The GPOC may review work progress and monitor compliance with the SOW; however, the GPOC does not have the authority to modify the contract, alter the scope of work, or approve changes to cost or any of the terms and conditions of the contract/task order.

1.6.1.2 Upon contract award the Contracting Officer will identify in writing the Government Point of Contact and Alternate Government Point of Contact name and phone number.

2.0 Government Furnished Utilities

2.1 Emergency Medical Services.

Edwards AFB will provide emergency medical services for contractor personnel in performance of services under this contract IAW AFMAN 41-210 Chapter 2. The contractor shall ensure that the Government is reimbursed at the full-reimbursement rate for emergency medical services provided. The contractor shall provide the 412th Medical Group with the name of a physician and/or hospital to which injured personnel can be transferred for further treatment and care after receiving initial emergency treatment on base. All mishaps will be promptly reported to the base safety office through the GPOC.

2.2 Security Police and Fire Protection.

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Phone number for Security Forces Squadron,661-277-3340; Fire Protection, 911.

2.3 Telephone Service.

The government will provide local and DSN telephone services FOR OFFICIAL USE ONLY use at no cost to the contractor. Commercial long-distance calls shall be at the contractor’s expense.

2.4 Utilities.

The government will provide all electricity, water and sewage at no additional cost to the contractor. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish requirements under this SOW.

2.5 Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.0 General Information

3.1 Hours of Operation and Service Scheduling.

The normal hours of operation for Edwards Air Force Base (EAFB) are 0700-1600, Monday through Friday, excluding Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government-directed facility closings. For contracts other than firm-fixed-price, the contractor will not be reimbursed when the government facility is closed for these reasons.

3.1.1 Recognized Federal Holidays. Recognized Federal holidays are listed at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays . For holidays falling on a Saturday, the preceding Friday will be observed.

For holidays falling on a Sunday, the following Monday will be observed.

3.1.2 Calendar of Service Dates. Two weeks prior to the beginning of the month the Government will provide the contractor's Contract Manger a consolidated calendar listing service dates for all facilities to be serviced that month. Any changes in the service date for a facility shall be coordinated between the contractor's Contract Manager and the cognizant AGPOC and copied to the Contracting Officer.

3.2 Contract Personnel

3.2.1 Contract Manager (CM). The contractor shall provide the Contracting Officer (CO) with the name, address, telephone number, and resume of the Contract Manager (CM) and any alternates within three (3) calendar days of the contract start date and shall maintain this information throughout the contract period. The CM or alternate shall have full authority to act on behalf of the contractor on all contract matters related to the daily operation of this contract and must be available within 24 hours to meet with government personnel identified by the CO to discuss any concerns. The CM and all alternates must be able to read, write, and speak English and communicate effectively with contractor employees.

3.2.2 Personnel Roster. The contractor may be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and added.

3.2.3 Certifications. Contractor employees shall have current and valid professional certifications and licenses required to perform the work in this SOW, prior to contract award. All certification and licensing requirements by the Federal, State, and local agencies shall be complied with at the contractor's expense.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays

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3.2.4 Contractor Qualifications. The contractor shall utilize employees possessing adequate training, skills, and knowledge to perform the requirements of this contract.

3.2.5 Employee Training. The contractor shall give all training required to meet the requirements of SOW unless otherwise specified within the SOW or as otherwise approved by the CO. The contractor shall maintain training and experience records for each employee during the period of this contract that reflects that sufficient personnel are qualified to accomplish all tasks required by this contract. Provide employee training status upon the government’s request.

3.2.6 English Language.

Employees who deal directly with customers will be required to communicate clearly and concisely with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks.

3.2.7 Use of Government Employees. The contractor shall not employ any person who is an employee (either military or civilian) of the U.S. Government if employing that person would create a conflict of interest. In addition, the contractor shall not employ any person who is an employee (either military or civilian) of the Department of the Defense if such employment would be contrary to the policies contained in DAFI 64-106 – Contracting – Contractor Labor Relations Activities - Chapter 3, Employment of Off-Duty Government Personnel.

3.2.8 Employment of Spouses/Dependents. The contractor shall not employ any person who is a spouse or dependent child of a Department of Defense employee (either military or civilian) when such employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

3.2.9 Off-duty Military Personnel. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to reorder to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform. However, their absence at any time shall not constitute an excuse for nonperformance under this contract.

3.2.10 Identification of Contractor Employees. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed

3.2.11 Privately Owned Vehicles. Each contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the state. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seat belts is mandatory. Any contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

3.3 Continuation of Essential DoD Contractor Services During Crisis.

In accordance with DoDI 1100.22, Policy and Procedures for Determining Workforce Mix, DFARS 237.76, and the Air Force implementation thereof, unless otherwise directed by the CO or GPOC, it is determined that the services as identified in this SOW ARE NOT essential for performance during a crisis.

3.4 Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.5 Environmental Protection.

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The contractor shall comply with all applicable federal, state and local laws, regulations and standards that are or may become applicable to the contractor’s activities in the performance of this SOW.

3.5.1 The Contractor shall comply with all applicable Federal, state, and local laws, regulations, and standards, including Air Force and installation policies, directives, and instructions, that are or may become applicable to the contractor’s activities in performance of this contract.

3.5.2. The Contractor shall ensure all hazardous materials (HM), Hazardous Material Identification and Material Safety Data, and Pollution Prevention and Right-to-Know Information are authorized and managed in compliance with applicable laws, regulations, and applicable sections of Air Force Manual 32-7002, Environmental Compliance and Pollution Prevention, and Edwards Air Force Base (AFB) HM policy, to ensure compliance with Emergency Planning and Community Right-to-Know Act of 1986 (42 U.S.C. 11001-11050), and Pollution Prevention Act of 1990 (42 U.S.C. 13101-13109).

3.5.2.1 Safety Data Sheet (SDS) submissions, accompanied by a completed Contractor Hazardous Material Approval Form, are required for chemicals/materials not sourced from an installation HAZMART, and must be approved by the Edwards AFB Hazardous Material Program including the initial submission by the apparently successful offeror prior to award, and prior to use for any subsequent SDS submissions by the contractor during performance of the contract.

3.5.2.2 The Contractor shall utilize the Contractor Hazardous Materials Usage Form to capture monthly usage data for hazardous chemicals/materials not sourced from an installation HAZMART that were used on the installation in performance of this contract. The Contractor shall submit the usage form to the Contracting Officer identified COR/Government Point of Contact (GPOC) by the 5th of the following month during performance and at completion of work.

3.5.2.3 The Point of Contact for questions concerning Hazardous Materials or SDS submissions prior to award is the Contracting Officer. After award and during contract performance, contact the Edwards AFB Environmental Management Office at (661) 277-1401 (for AFRL, call (661) 277-5135) or email 412CEG.CEVC.HMWorkflow@us.af.mil, for the HM exempt list and guidance regarding HM regulatory, usage, and tracking form requirements.

3.5.2.4 Any products that meet the criteria of “Hazardous Waste” must be tracked until permanently removed from government property. Criteria for identifying hazardous waste are contained in Subpart C of 40 CFR Part 261 and Chapter 11, Articles 1-5, of 22 CCR. NOTE: Products containing chlorofluorocarbons (CFC’s) or ozone depleting substances shall not be allowed or approved for use.

3.5.2.5 The Contractor shall ensure that all solid and hazardous waste management on this contract complies with all applicable sections of AFMAN 32-7002, and the Edwards Air Force Base Hazardous Waste Management Plan (HWMP) and Integrated Solid Waste Management Plan, the California Health and Safety Code (HSC), Title 22 California Code of Regulations (CCR), and Title 40 Code of Federal Regulations (CFR).

3.5.2.6 Hazardous/regulated waste shall be disposed of under the Edwards AFB, US Environmental Protection Agency (EPA) ID number, with Edwards AFB as the Generator, unless the Contractor is considered “other persons” under the Resource Conservation and Recovery Act (RCRA) and operates their HW activities independent of Edwards AFB using their own US EPA ID number.

3.5.2.7 Signed HW disposal manifests shall be required for HW that may be generated on this contract prior to transportation for off-site disposal to a California Department of Toxic Substance Control (DTSC) and/or US EPA-approved landfill or treatment facility. The Contractor shall submit draft manifests via email to the Edwards AFB Environmental Management Office at 412CEG.CEVC.HWWorkflow@us.af.mil for review. After the draft

Page - 8 - of 19 manifests have been approved, the waste shipment must be scheduled with the Environmental Office to arrange for manifest signature by government personnel with Signature Authority. Contact the Hazardous Waste Support Facility (HWSF) personnel at (661) 277-3681, the 412CEG/CEVC HW Program Manager at (661) 277-1885, or email 412CEG.CEVC.HWWorkflow@us.af.mil for questions or additional information.

3.5.3 The Contractor shall comply with Pollution Prevention and Right-to-Know Information requirements.

Control of environmental pollution requires consideration of air, water, and land uses, and involves the management of noise, solid waste, thermal energy and radioactive materials, as well as other pollutants.

Protective measures shall be incorporated to control pollution and/or correct environmentally impacting conditions that may develop resulting from this contract. Environmental protection shall be provided during the life of the contract.

3.5.4 The Contractor is responsible to report and promptly clean up all spills in a manner consistent with current environmental regulations. In the event that it is necessary to utilize Government material, equipment or personnel to clean up a Contractor caused spill, the Contractor shall be required to reimburse the Government for all associated costs.

3.5.5 The Contractor shall strive to recycle as much cardboard, paper, plastic, wood and metal as possible through the installation’s Qualified Recycling Program (QRP), and shall develop a strict recycling, trash and litter control program. The recycling and litter control program shall consist of supplying an adequate number of covered recycling, trash and litter receptacles in all appropriate locations. The QRP may be able to provide limited additional recycling containers and bins as required (call 661-277-1167 for coordination). The contractor shall take precautions to prevent Foreign Object Debris (FOD) while working on or around the flight line. The contractor will be responsible for removing all debris as a result of the contract activity.

3.6 Miscellaneous Paragraphs

3.6.1 Freedom of Information Act (FOIA). All official government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoDM 5400.07_AFMAN33-302). Any request received by the contractor for access/release of information from these records to the public (including government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the Base FOIA Manager to ensure proper processing and compliance with the Act.

3.6.2 Controlled Unclassified Information (CUI)

(1) The contractor shall comply with DoD Instruction 5200.48_Department of the Air Force Instruction 16-1403 Controlled Unclassified Information (CUI), and the CUI requirements in this contract. The CUI regulation cited in this paragraph sets policy, assigns responsibilities, and prescribes procedures for CUI in the identification, creation, sharing, marking, safeguarding, storage, dissemination, decontrol, disposition, destruction, and records management of CUI documents and materials and establishes training required.

(2) Any Contractor employee CUI training required under DoDI 5200.48 _Department of the Air Force Instruction 16-1403 Controlled Unclassified Information including initial and annual CUI training shall be accomplished following coordination with the GPOC/cognizant local CUI authority.

3.6.3 Notification of Debarment/Suspension Status. The contractor shall provide immediate notice to the CO in the event of being suspended, debarred or declared ineligible by any other federal department or agency, or upon receipt of a notice of proposed debarment from another DoD Agency, during the performance of this contract.

3.6.4 Correspondence. The government singularly identifies each project with a contract number at time of award.

The contract number is a unique identifier to purposely and permanently represent an awarded project. The

Page - 9 - of 19 government issued contract number is to be referenced on all official communication starting upon notice of award.

3.6.5 Post Award Conference. The contractor agrees to attend any post award conference convened by the CO IAW FAR Part 42.5. These meetings shall be at no additional cost to the government.

3.6.6 Privacy Act. Work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations when handling such information.

3.6.7 Records. All records created and received by the contractor in the performance of this contract shall be maintained and readily accessible. Records shall remain the property of the government. The Contractor must maintain and dispose of records following the requirements established in Air Force Instruction 33-322, Records Management, and Information Governance Program, specifically Chapters 1,2, 3, 4 Section 6.1 of Chapter 6 and Attachment 1. The Contractor must turn over all records to the Government upon completion of the contract unless otherwise directed by the Contracting Officer. The Contractor may contact the Edwards AFB Records Management Office at 661-277-3015 for training on records management at no cost as contractor ensures compliance with federal, DoD and Air Force record keeping requirements.

3.6.8 Insurance. The contractor shall obtain the necessary insurance as required by FAR part 28.3. The minimum amounts of insurance will be maintained IAW FAR 28.307-2.

3.6.9 Subcontracting. The contractor shall ensure that any subcontractor providing services on behalf of the contractor has been approved by the CO prior to any such performance. The subcontractor shall not have a negative performance history or be suspended or otherwise prohibited from doing business with the government.

3.6.10 Data Rights. The government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the CO. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

3.6.11 Fire Prevention. The contractor shall take all necessary precautions to prevent fires in the units and contractor-furnished and government-furnished facilities while performing any work under this contract.

In the event fires do occur, the contractor shall immediately notify the Base Fire Department at 911.

The contractor shall then notify the requiring activity and the CO. The contractor shall brief and document its employees monthly in fire safety issues and procedures in reporting fires.

3.6.12 Flightline Driving. Contractor personnel, prior to operating a vehicle on the airfield, must meet the requirements of DAFI 13-213, Airfield Driving, and must pass all required tests prior to issuance of an AF Form 483 and possess a valid state issued driver’s license and valid AF Form 483 while driving on the Airfield IAW DAFI 13-213 paras. 2.10., 3.3, & 3. 4.. The contractor shall maintain records of this training and make them available upon GPOC or CO request.

3.6.13 Inclement Weather. If the base closes due to inclement weather, the contractor will be released, by the installation commander, with the general population of the base at no decrement to contract price. The contractor will follow the local procedures for reporting inclement weather as advertised on local television and radio stations.

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3.6.14 Section 508 Compliance. The contractor shall support the government in its compliance with Section 508 throughout the development and implementation of the work to be performed. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when federal agencies develop, procure, maintain, or use electronic information technology, federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden is imposed on the agency.

3.7 Security.

3.7.1 General.

3.7.1.1 All Contractor employees will be subject to a criminal history background check IAW DoDM 5200.08V3_AFMAN 31-101V3, Installation Perimeter Access Control, and 412th Test Wing Base Defense Plan (BDP) 31, Volume I (the AFMAN and BDP are both limited access documents but more details on the requirements/process in terms of background checks can be provided by the Contracting Office upon request).

Vehicle registration, proof of insurance, and a valid driver's license must be presented for vehicles. Installation Commanders may deny access and credentials based on information obtained during identity proofing and vetting that indicates the individual may present a threat to the good order, discipline, and morale of the installation.

3.7.1.2 Base Access. For Contractor personnel requiring frequent base access to perform work at Edwards AFB will be granted access via an Edwards AFB Form 496, Application for Defense Biometric Identification System (DBIDS) Card. The Prime Contractor shall submit a written request on company letterhead to the CO with the following information (prior to submitting a request for Base access via an Edwards AFB Form 496): 1) contract number, 2) location of work, 3) contract start and stop date (must be on or before contract’s expiration date), and

4) names of employees/ subcontractor employees needing access to the base, to include each employee’s company name.

3.7.1.3 It is recommended that the prime Contractor provides a copy of the request letter to each employee for verification purposes when the employee comes to the 412 CEG Security Manager Office at Building 3500 to get their AFMC Form 496 signed. Employees for which no request letter can be found or provided will result in the employee being asked to return on another date/time so verification can be made.

3.7.1.4 Base passes will be limited to the length of the contract not to exceed 3 years from the date the Edwards AFB Form 496 is submitted to the 412 CEG Security Office for signature.

3.7.1.5 The Edwards AFB Form 496 will be reviewed/approved by the GPOC, then taken by the contractor employee to the Edwards AFB Visitor Control Center or Pass & Registration Office in Building 3000 for authentication and issuance of the Base pass.

3.7.1.6 The contractor shall comply with all base security regulations. Additionally, the contractor shall comply with actions dictated by force protection condition (FPCON) changes/measures and/or health protection condition (HPCON) changes/measures. For real-world situations/exercises, changes to force/health protection conditions could impact on contractor performance of work and can include denial of access to the installation to perform work

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3.7.1.7 Only employees who will be working on the contract consistently/frequently should be submitted for a long-term Base pass.

3.7.1.8 The Contractor shall comply with all security requirements imposed by the Installation. Specific security considerations will be handled on an individual Task Order/contract basis as required.

3.7.1.9 The contractor shall report suspicious activity (refer to Edwards AFB Contractor Antiterrorism Awareness pamphlet) to Security Forces at 661-277-3340 in a timely manner.

3.7.1.10 The Contractor and its employees shall comply with all base traffic regulations.

3.7.1.11 Visitors/contractors with driver’s licenses and ability to obtain base access without another form of identification as an identity proofing document. As proof of identify, the Department of Defense will accept State-issued driver's licenses and identification cards only if they meet the Real ID Act standards, from all U.S. States and territories as proof of identity. The Contractor shall possess a credential compliant with the REAL ID Act of 2005 or an acceptable alternate identification credential. Please visit the Department of Homeland Security's (DHS) website to get the latest information, https://www.dhs.gov/current-status-states-territories.

3.7.1.12 The contractor shall maintain and make available to the GPOC, within 30 days after award, records of Antiterrorism Awareness Level I required training of contractor employees and subcontractor employees who require routine physical access to the installation via 30-day pass, DBIDS Access card or Common Access Card (CAC), both initially and annually thereafter. AT Level I training provides contractor employees with the requisite knowledge necessary to remain vigilant for possible terrorist threats. Level I AT Awareness Training may be taken at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf for non-CAC holders. CAC holders may complete AT Level I training (Force Protection course ZZ133079) via myLearning at https://lms-jets.cce.af.mil/moodle/. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit Antiterrorism Representative.

3.7.1.13 The Contractor shall be responsible for safeguarding all government property, equipment and materials provided for Contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

3.7.1.14 During performance of the contract, the Contractor shall be responsible for obtaining required identification for newly assigned personnel.

3.7.1.15 The Contractor shall be responsible for prompt return of credentials and vehicle passes for: 1) any employee who no longer requires access to the work site; 2) upon request by a CO; and 3) upon completion or termination of the contract. The Prime Contractor shall ensure that all Base identification passes issued to employees and subcontractor employees are returned to the issuing office. Failure to comply with these requirements may result in the withholding of payment.

3.7.1.16 Contractor employees are prohibited from possessing weapons, firearms or ammunition, on themselves or within Contractor-owned or privately owned vehicle while on Edwards AFB.

3.8 OPSEC.

3.8.1 The Contractor shall comply with DOD, USAF, and locally established Operations Security (OPSEC) policies and procedures to protect sensitive and unclassified information and/or equipment, which is furnished to and operated by the Contractor, and prevent compromise of classified information and equipment. Contractor shall maintain Operations Security (OPSEC) in accordance with DOD Directive & Manual 5205.02, DOD

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Operations Security (OPSEC) Program, AFI 10-701, Operations Security (OPSEC), and Edwards AFB OPSEC policies and procedures.

3.8.2 OPSEC Training Requirement. Completion of OPSEC Training of contractor employees offered by the Government IAW AFI 10-701, paras. 4.1. and 4.2.3. and if offered para 4.3, shall be required of all Contractor employees within 60 days of initiating work. Access to mission critical information will not be allowed until OPSEC education has been completed and documented. This training provides Contractor employees with the requisite knowledge necessary to remain vigilant about possible threats, understand basic security procedures, understand the obligation to report security violations and the continued obligation to safeguard information. The requiring unit Security Manager/OPSEC Coordinator will coordinate, and track completed training with the Contractor.

3.8.3 OPSEC Contact. Contact the unit Security Manager/OPSEC Coordinator or Wing OPSEC Signature Manager at (661) 277-2066 for questions or reporting.

3.9 Safety

3.9.1 Safety Responsibility. It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of and full compliance with OSHA requirements. Detailed information is available on the OSHA website at http://www.osha.gov. It is the contractor's sole responsibility for compliance with OSHA, Public Law 91-596. The contractor shall comply with all federal, state and local laws, and Air Force Instructions for the protection of their employees while working on an Air Force Installation or property. The protection of contractor employees is exclusively the obligation of the contractor. Contractor shall manage all work areas to ensure the safety of building occupants, base personnel, or visitors in or near the areas.

3.9.1.1 Required Safety and Health Plan. The contractor shall submit a Safety and Health Plan that describes the capabilities and processes to ensure compliance with safety and health requirements during the performance of the work described in the solicitation. The contractor's plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety and health violations and/or uncontrolled hazards in contractor work areas. The contractor must ensure that personnel are properly trained on the equipment they are tasked to operate. The contractor shall develop site specific mishap reporting procedures which result in damage to government property or injury to Air Force personnel. These procedures are to be included in the safety and health plan for review. In accordance with AFI 91-202 - AFMC Supplement – Safety - The US Air Force Mishap Prevention Program, the contractor shall submit a Safety and Health Plan to the CO for review and acceptance by the safety office prior to contract award.

3.9.1.2 Safety Equipment. The contractor shall furnish personal safety equipment for its employees in performance of this contract.

3.9.2. Safety and Health Requirements. It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of OSHA requirements. Detailed information is available on the OSHA website at http://www.osha.gov. Contractors are responsible for complying with federal and state occupational safety and health standards for their employees, except where the Air Force contractually agreed to assume responsibility.

3.9.3 Mishap Reporting. The Contractor shall promptly report pertinent facts to the Government Program Office (GPO) regarding mishaps involving government personnel or property, on or off the Air Force Installation, incidental to work performed IAW DAFI 91-204, Safety Investigation and Hazard Reporting. Direct costs related to the mishap shall be separated from other cost and provided to the GPO and Safety Investigators.

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3.9.3.1 The Contractor is responsible for establishing requirements for all subcontractors who qualify as subcontractors under the resulting contract.

3.9.4 Safety Threats.

The government reserves the right to restrict the employment, under this contract, of any contractor employee, or prospective contractor employee who is identified as a potential threat to health, safety, security, general wellbeing, or the operational mission of the installation and its population. The contractor shall perform background checks at the contractor’s expense to ensure that said employee has not been convicted of any sexual crime or any crime against children.

3.9.5 Substance Abuse Testing.

The consumption of alcoholic beverages or illegal drugs by contractor person nel, while on duty, is strictly forbidden. Contractor employees shall be subject to substance abuse testing as a result of a mishap investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO or GPOC may identify the employees to be tested and the drugs and substances for which those employees must be tested. The service provider shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. Results of the test(s) shall be provided to the government solely for the purpose of completing an investigation. The contractor shall immediately remove any employee who is found to be under the influence of alcohol or drugs.

3.10 Appearance.

Personnel shall present a clean and neat appearance. Contractor’s uniform must be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of the company and/or by wearing badges that contain the company name and employee name.

3.10.1 Uniforms. The contractor shall furnish uniforms for its employees in the performance of this contract.

Uniforms shall be consistent throughout the staff. Uniforms will be clean, presentable, and in good repair.

3.11 Flightline Photograph. Prior to taking any photographs approval must be granted in writing by the 412 TW Public Affairs Office. Per AFI 35-109, no photographs may be released on social media, the media, or commercial publications without security and policy review conducted by the 419 FLTS security office and the 412 TW Public Affairs Office. Any photographs deemed proprietary shall be marked as such and stored as required.

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Appendix 1: Definitions, Abbreviations, and Acronyms

Alternate Government Point of Contact (AGPOC). An individual identified to the contractor by the Contracting Officer, responsible for coordinating and facilitating communication regarding changes in calendared service dates and facilitating contractor access to Government facilities.

Contract Administrator (CA). The individual within the contracting office who performs the day-to-day administration of the contract. The contract administrator may also be the contracting officer.

Contracting Officer (CO). The duly appointed Government agent authorized to award or administer contracts. The contracting officer is the only person authorized to contractually obligate the Government.

Corrective Action Report (CAR). Used to document unacceptable performance by the Contractor.

Defect. Any non-conformance with requirements specified in the contract.

Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

Exhaust Fans. Shall comprise the complete fan assembly including the structural frame assemblies, housing, fan blades, shafts, braces, louvers, and all other apparatuses except motor interiors.

Fair Wear and Tear. The deterioration of items is attributed to normal usage.

Government Furnished Property (GFP). Facilities, equipment, tools, supplies, parts, or any other items furnished for the concessionaire's use by the Government.

Government Point of Contact (GPOC). Individual identified by the Contracting Officer to oversee and coordinate communications with the contractor. Responsible for facilitating access to government facilities and relaying information between the government and CE Service Contracts and the Contracting Officer and buyer.

Major Deficiency. Major deficiency means an unsatisfactory condition that would endanger personnel, jeopardize equipment or system reliability, affect safety of flight, or warrant discontinuing the process or equipment operation.

Minor Deficiency. Minor deficiency means an unsatisfactory condition that requires repair or correction, but does not endanger personnel, affect safety of flight, jeopardize equipment reliability, or warrant discontinuing a process or equipment operation.

Nonconformance. Nonconformance of supplies or services defined at FAR 46.101 may be of three kinds:

“Minor nonconformance” means a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services.

“Major nonconformance” means a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose.

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“Critical nonconformance” means a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission.

Performance Assessment. A process that measures success towards achieving defined performance objectives or goals defined within the performance thresholds in the services summary or the process of assessing progress towards achieving the objectives/goals developed in a performance plan or partnering agreement.

Performance Indicator. A measurable characteristic of an output of a work process. Generally synonymous with attribute.

Performance Management. The use of performance measurement information to effect positive changes in organizational culture, systems, and processes, by helping to set agreed upon performance goals, allocating and prioritizing resources, informing managers to either confirm or change current policy or program directions to meet those goals, and sharing results of performance in pursuing those goals.

Performance Objective. The outcome is associated with successful contract performance in a specific area. This is a critical success factor in achieving the organization’s mission, vision and strategy which, if not achieved, would likely result in a significant decrease in customer satisfaction or risk mission failure.

Obtaining multi-services/sub-services performed at a certain measurable standard and consistently ensures success in achieving the objectives critical to the mission.

Quality Assurance (QA). Those actions taken by the Government to ensure services meet the requirements of the SOW.

Quality Assurance Program Coordinator (QAPC). The individual designated by the contracting squadron commander to manage the installation QA program.

Quality Control (QC). Those actions taken by a Concessionaire to control the performance of services so that they meet the requirements of SOW.

Standard. An exact value, a physical entity, or an abstract concept, established and defined by authority, custom, or common consent to serve as a reference, model, or rule in measuring quantities or qualities, establishing practices or procedures, or evaluating results. A fixed quantity or quality. A defined measure of comparison.

ACRONYMS

AFI Air Force Instruction AFOSH Air Force Occupational Safety and Health CM Contractor’s Contract Manager CO Contracting Officer DAFI Department of Air Force Instruction GFP Government-Furnished Property IAW In Accordance With PM/SAL Government’s Program Manager/Services Acquisition Lead

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Appendix 2: Range Hoods – List & Cleaning Schedule

Building Number

Location Hood Size Duct Size Frequency Quantity

145 South Base Cafe (Est) 22” x 6” Semi-Annual 1 1223 Fire Station 1 96” x 50” (Est) 22” x 6” Semi-Annual 1 1600 Mary’s Place 120” x 45” (Est) 22” x 6” Quarterly 1 1610 Wing Stop 136” x 57” (Est) 22” x 6” Quarterly 1 2412 Dining Facility 90” x 72”

144” x 72” 138” x 66” 144” x 68”

(Est) 22” x 6” (7 Ea.) Quarterly 7

2500 Panda Express 124” x 51” 22” x 6” (2) Monthly 2 2701 Chapel 1 Annex 72” x 43” (Est) 22” x 6” 5214 Bowling Alley 120” x 48” (Est) 22” x 6” Monthly 1 5600 Club Muroc 192” x 60” (Est) 22” x 6” (2) Monthly 2 5611 Golf Course 110” x 40” (Est) 22” x 6” Semi-Annual 1 6001 Popeye’s Chicken 115” x 24” (Est) 22” x 6” Quarterly 1 6001 Taco Bell 69” x 66” (Est) 22” x 6” Semi-Annual 1 6001 Charley’s

Steakery 144” x 54” (Est) 22” x 6” Semi-Annual 1

6006 Burger King 172” x 54” (Est) 22” x 6” Monthly 2 6447 Chapel 2 Annex 28” x 12” (Est) 22” x 6” Annual 1 6457 Child Care Center 160” x 60” (Est) 22” x 6” Annual 1 6459 Youth Center 70” x 50” (Est) 22” x 6” Annual 1 8356 Rocket Room 134” x 60” (Est) 22” x 6” (2) Semi-Annual 1

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Appendix 3: Applicable Publications and Forms

Publications and forms that apply to SOW are listed below. The publications and forms have been coded as "M" (Mandatory) or "A" (Advisory). The contractor is obligated to follow those publications and use those forms coded as mandatory to the extent specified in other sections of SOW. The contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the SOW. The appropriate web sites are listed below to obtain all publications and forms listed. Supplements or amendments to listed publications from any organizational level may be issued during the course of the contract. The contractor shall immediately implement those changes in publications. The DOD Directives, Instructions, and Forms may be located at http://www.dtic.mil/whs/directives. Air Force publications and forms may be accessed at http://www.e-publishing.af.mil.

AIR FORCE PUBLICATIONS

PUBLICATION DATE TITLE CODE

AFMAN 91-203 12 May 2025 Air Force Consolidated Occupational Safety

Instruction M

STANDARD DATE TITLE CODE

NFPA #96 2024 Standard for Ventilation Control and Fire

Protection of Commercial Cooking Operations M

Applicable Manufacturer’s Installation Maintenance Manuals

M

UFC 3-600-01 17 April

Fire Protection Engineering For Facilities M http://www.dtic.mil/whs/directives http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/

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Appendix 4: Anti-Terrorism Awareness Pamphlet

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Appendix 5: Desert Tortoise Handout

3.1 Hours of Operation and Service Scheduling.
The normal hours of operation for Edwards Air Force Base (EAFB) are 0700-1600, Monday through Friday, excluding Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar govern...
3.2.6 English Language.
Employees who deal directly with customers will be required to communicate clearly and concisely with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks.
3.5 Environmental Protection.
The contractor shall comply with all applicable federal, state and local laws, regulations and standards that are or may become applicable to the contractor’s activities in the performance of this SOW.
3.5.1 The Contractor shall comply with all applicable Federal, state, and local laws, regulations, and standards, including Air Force and installation policies, directives, and instructions, that are or may become applicable to the contractor’s activi...

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