SOW_Maintenance Agreement for Getinge Sterilizers and Washers.pdf

ATTACHMENT 1: STATEMENT OF WORK (SOW)

TITLE: MAINTENANCE AGREEMENT FOR GETINGE STERILIZERS AND WASHERS

1.0 BACKGROUND INFORMATION

Within the U.S. Department of Health and Human Services (HHS), National Institutes of Health (NIH), National Institute of Allergy and Infectious Diseases (NIAID), Integrated Research Facility (IRF), conducts and supports basic and applied research to better understand, treat, and ultimately prevent infectious, immunologic, and allergic diseases. In support of the combined missions of NIAID and the National Interagency Biodefense (NIB) Campus, the IRF conducts advanced imaging and performs assay optimization and ruggedization for high-throughput analysis of a wide variety of in vivo and in vitro studies involving high-consequence pathogens to further understand prevention and treatment options for patients. Thus, the laboratories and core sections have an ongoing need for annual maintenance to ensure optimal function of sterilization and disinfecting equipment located within the Lab at the IRF.

2.0 PURPOSE AND OBJECTIVE

The objective of this acquisition is to provide a service maintenance agreement for Getinge USA Sales various models of sterilizers and washers/disinfectors a total of sixteen (16) instruments. The instruments models consist of the following:

Sterilizer, Model #733LS – Serial #05H05062 Sterilizer, Model #733LS – Serial #06L07236 Sterilizer, Model #GEB 122222 – Serial #5102168-010-01 Sterilizer, Model #GEB 122222 – Serial #5102168-020-01 Sterilizer, Model #GEB 122222 – Serial #5102168-030-01 Sterilizer, Model #GEB 2404 – Serial #5102337-010-01 Sterilizer, Model #GEB 2404 – Serial #5102337-020-01 Sterilizer, Model #GEB 6610 – Serial #5102165-010-01 Sterilizer, Model #GEB 6610 – Serial #5102165-020-01 Sterilizer, Model #GEB 6610 – Serial #5102165-030-01 Sterilizer, Model #GEB 6610 – Serial #5102165-040-01 Sterilizer, Model #GEB 6910 – Serial #5102169-010-01 Sterilizer, Model #GEB 6910 – Serial #5102169-020-01

Washer, Model #8666 – Serial #SEV0741129 Washer 9100LS, Model #GEW 112222 – Serial #USR0726001 Washer 9100LS, Model #GEW 112222 – Serial #USR0726002

Equipment is housed in a BSL-3/4 facility and as such equipment is routinely decontaminated after spills, splashes, or other potential contamination before repair, maintenance, or removal from laboratory. In general, BSL-2 and BSL-4 laboratory areas are decontaminated by expose to paraformaldehyde followed by ammonium bicarbonate neutralization.

These machines are constantly in use throughout the day and if it were put out of action due to lack of maintenance or mechanical failure the ability of the investigators in the IRF to conduct their research would be severely handicapped. It is for this reason that a renewal service maintenance agreement is essential.

3.0 CONTRACTOR REQUIREMENTS

a) the Contractor shall provide a service agreement plan for the lab equipment. It minimizes downtime through responsive onsite service through quarterly preventative maintenance by factory certified service engineers. The plan key features shall include:

• four (4) preventive maintenance and inspections during the 12-month period,

• one (1) calibration visit of equipment temperature sensors, pressure transducers, PH and conductivity monitoring probes and control during the 12-month period,

• OEM approved new replacement parts to maintain equipment operational with minimum down time,

• telephone support response time two (2) hours,

• coverage Monday through Friday 7am -5pm, with call back response time within 4 hours of point of call and same equipment review with a service representative onsite, and with no representative onsite response time within 4 hours and onsite within 24 hours from call response for equipment review,

• repairs to be performed after a complete equipment review with problem resolutions and OEM parts availability,

• include consumable parts door gaskets, filters, and vacuum pumps,

• proprietary software update and provisions during the 12-month period, and

• field service representative in the local area trained to work in the biocontainment BSL-2 and BSL-4 labs.

4.0 CONTRACTOR SUPPLIED MATERIALS

The Contractor shall provide all necessary parts and equipment necessary to perform repair and planned maintenance of the above equipment in the biocontainment BSL-2 and BSL-4 lab.

5.0 GOVERNMENT FURNISHED MATERIALS

No Government furnished materials are provided under the contract.

6.0 REPORTING REQUIREMENT AND DELIVERABLES

Technical support, remedial repair as needed, four (4) preventive maintenance inspection, and (1) calibration visit, with reporting documentation upon completion with each visit.

7.0 PERIOD OF PERFORMANCE

The period of performance is January 1, 2023 – December 31, 2023.

8.0 INSPECTION AND ACCEPTANCE

a) All work will be inspected and approved by and IRF representative at the completion of any repairs and at the completion of the annual maintenance.

b) All work will be completed in accordance with industry standards