SOW Maintenance Access Control and Badging System.doc

STATEMENT OF WORK (SOW)

Maintenance Contract for PremiSys Access Control & Badging System

1. Introduction and Background.

a. The Joint Base San Antonio (JBSA) Regional Network Enterprise Center (RNEC) is seeking an agreement for technical and labor support and annual inspection of the PremiSys Access Control & Badging System from IDenticard located in building 2265, Ft Sam Houston, TX 78234.

b. The system resides on a closed network and is managed by two management station within the same building and consist of workstation computers, monitors, mouse and keyboard, printers, access control software, and photo ID and badging software. A list of other components are described in Para 3 below.

2. Scope. The 106th Signal Brigade and JBSA RNEC requires a maintenance agreement for unlimited hours of phone technical support, 100% of hours for technical labor for life of contract, one (1) annual inspection for proper operation, operator training of the system, and software version upgrade/upgrade assistance.

a. Labor hours will be utilized for all service calls to service or repair any equipment list in para 3 below.

b. Response time to Service calls will be 2 hours maximum.

c. Annual Inspection of the system components will be performed at the beginning of the contract and will consist of the following:

(1) Test all system components for proper operation.

(2) Time zones will be modified to allow testing of all door switches and sounders for proper annunciation at the head end. Each alarm point will activate the PremiSys Server.

(3) All computers, recorders and switchers will be "Blown Out" to remove excessive dust and filters will be cleaned.

(4) Backups of databases will be done for the PremiSys at the head end and a copy of the database will be delivered (in the form of a CD) to the Building Security Manager or designated person.

(5) To ensure proper operation during a power fail the batteries in all Access Control Panels will be tested on load for 30 minutes with recorded voltage readings.

(6) After completion of inspection, a written report will be given to the RNEC Security Manager.

(7) In the event any discrepancies are found during the inspection the contractor will notified the NEC

Security Manager to determine a remedy of repairs. Replacement of equipment not covered in this agreement is the responsibility of the NEC. Where applicable the contractor will provide a minimum of 1 year warranty on labor, and manufacturer’s warranty on parts.

d. The contractor will provide operator training to Security office personnel at the beginning of contract. The contractor will coordinate with the RNEC Security Manager for training dates and times.

(1) Training will adequately familiarize users with the full functionality of the PremiSys Access Control and Badging System.

(2) Training will include basic user level troubleshooting procedures and operation of the PremiSys Access Control and Badging System.

3. PremiSys Components

Qty Description

2 17" LCD Monitor w/vga input

2 Comp Work Station Intel Pentium Dual Core

2 KBD-MOUSE PC 104 Keyboard & Optical Mouse Kit

8 PK1 Panel Installation Kit 7 Altronix AL1012ULACMCBJ Power Supply-Charger, 12 VDC @ 10 Amp, 8 outputs

2 APC BR1500 Back-UPS 1500 UPS, 1500VA, 865watts

1 APC SUA2200RM2U Smart-UPS, 1980 Watts / 2200 VA, Input 120V / Output 120V

66 DS DS160 Request to Exit Motion Detector

1 HID 6120BGN0408-G3.0 R40 iClass Reader, Iclass, FIPS 64 Bit Reader Grey, 26bit

2 HID 6145AGN0408-G3.0 MultiClass RP15 Reader, Iclass, Prox, FIPS 64 Bit Reader

53 HID 6125BGN0408G3 MultiClass RP40 Reader, Iclass, Prox, FIPS 64 Bit Reader

27 HID 6130BGN040800-G3.0 RK40 iClass Reader/Keypad, Iclass, FIPS 64 Bit Reader

2 IdentiCard EXPID-DIGIKIT USB Zoom digital Camera System

2 IdentiCard F10-PTRZEB430i Zebra P430i Intelligent PVC duplex printer

1 IdentiCard PREM-BRD1RDR PremiSys One-Reader Board

38 IdentiCard PREM-BRD2RDR PremiSys Two-Reader Board

1 IdentiCard PREM-CTLR2RDR IP Controller with two reader ports

1 IdentiCard PREM-PDX8XX PremiSys Pro Start Up Kit

59 Locknetics 390DSM/MBS Mag Lock 1200 LB W/status & Bond sensor

12 Locknetics TJ90 Z bracket for 390 series mag lock

5 Marray TEF4C Transfer Hinge

1 Potter Electric MR201C DPDT, 12 VDC / 115 VAC / 230 VAC, 10 Amp

1 Rutherford L6514-LMKM Electric Strike

7 Sentrol 1078C-M Door Status Switch Recessed 3/4" Brown 1 Schrage M490PDSM/MBS delayed egress magnet (installed)

5 Schrage ND80BD EU RHO Electrified Lock

59 STI SS-2105X RTE Green Momentary Button

5 Texas Lock CONV-KIT Conv Kit for E996 R

1 TN MIL-S24T2GPA 24-port 10/100/1000BASE-T

30 VonDuprin RX-1 request to exit switch

4. MAINTENANCE AND SUPPORT

a. Contractor will require 24 hour base pass for the life of the contract.

b. Contractor must have physical office within a 50 mile radius of Ft. Sam Houston, Texas.

c. Contractor must be Factory Certified installer of Identicard PremiSys Systems and have trained technicians on staff at all times during the length of contract.

d. Contractor must respond by phone within 2 hours of notification of a service issue. Contractor responses times as follows:

(1) If the service request is deemed and emergency a four hour onsite response is required.

(2) If the service request is deemed a non-emergency a 24 hours onsite response time is required.

(3) If the service request is deemed a routine preventative maintenance than a 5 day scheduling period is required.

5. Administrative Requirements.

a. Work Schedule: Fort Sam Houston is on a standard work schedule, Monday through Friday. NEC hours are 7:00 am to 5:00 pm. It is important to note that Fort Sam Houston is a major training site. Contractors will need to be aware of separate and secure initiatives when working in any initial entry training sites.

Holidays:

· New Year’s Day, 1 January

· Martin Luther King, Jr’s Birthday, 3rd Monday in January

· Washington’s Birthday, 3rd Monday in February

· Memorial Day, Last Monday in May

· Independence Day, 4 July

· Labor Day, 1st Monday in September

· Columbus Day, 2nd Monday in October

· Veterans’ Day, 11 November

· Thanksgiving Day, 4th Thursday in November

· Christmas Day, 25 December

b. Place of Work

Equipment will be installed at the following Government location:

JBSA RNEC

Building 2265, 2406 Gun Shed Road

Fort Sam Houston, Texas 78243

c. Quality Assurance: The government and contractor, upon notification of project completion by the contractor, shall perform a quality assurance inspection (Q/A). Corrected workmanship shall require re-inspection by the NEC COR and the contractor. The contractor shall correct all deficiencies identified during the final Q/A inspection within 5 working days, under normal circumstances.

d. Contractor Furnished Property

(1) Contractor Resources. The Contractor shall provide:

(a) All necessary equipment to meet the requirements of this contract.

(b) Contractor identification badges for its employees. These badges shall depict the employee’s name, photograph, and Contractor’s name, as a minimum.

e. The contractor shall also be responsible for coordinating all actions with the facility managers and acquiring proper permits if required for any electrical work or power voltage efforts required for the completion of this project.

6. Deliverables.

a. All deliverables will be accomplished as defined in this SOW.

b. Delivery and Coordination Facility Address:

JBSA-NEC

ATTN: Willie Moody, 210-221-4600 2406 Gun Shed Road, Building 2265

Fort Sam Houston, Texas 78234

DODAAC: W5K9F4

7. Project Acceptance: Upon completion of final Q/A inspection by NEC COR and contractor with no discrepancies identified and submission of all deliverables to the government, the COR shall coordinate with contracting officer to identify project completed and accepted by the government.