SOW Lyte_ProteinSimple Jess.docx
DOCX document 13 KB Posted
- Solicitation number
- 12405B24Q0354
About this file
This document is a Statement of Work (SOW) for an annual warranty extension service contract, with 4 option years, for a BioTechne ProteinSimple Jess instrument located at the Poultry Production and Product Safety Research Unit in Fayetteville, AR. The vendor will provide preventative maintenance, on-site repairs, software updates, and technical support for the instrument with a response time of 2 hours for service requests. Repairs will be performed on-site or at the vendor's depot if needed, with all shipping and parts included.
The related federal contract opportunity is a solicitation (12405B24Q0354) issued by the USDA Agricultural Research Service, Southeast Area, for the annual service contract plus 4 option years. The solicitation is for commercial items under FAR Subpart 12.6, with award based on best value considering technical capability, past performance, and price. Quotes are due by 4:00 PM CST on July 31, 2024, and must include pricing details and required certifications. The incumbent contractor is not specified.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| SCA WD 12405B24Q0354.pdf | ||
| Solicitation clauses and provisions_service.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Statement of Work - BioTechne ProteinSimple Jess instrument
This requisition is for an annual warranty extension service contract, with 4 option years, for a BioTechne ProteinSimple Jess instrument. This system is located in the Poultry Production and Product Safety Research Unit (1260 W Maple St., Fayetteville, AR 72701). The Jess instrument serial number is JS-3298. The vendor will provide one annual preventative maintenance onsite visit, unlimited on-site repairs including OEM replacements for service parts, components, or modules necessary for repairs, unlimited repair travel (all travel costs are included in this plan), unlimited repair parts, software updates, unlimited access to ProteinSimple Jess Technical support center by phone and Email, and response time for the acknowledgement of receipt of a service request is within two hours. Repairs of customer's instruments is onsite in the customer’s laboratory; if it cannot be repaired at the customer site, it will be sent to the Depot for repair. Shipping and packing are included when parts are included in the service plan. All services provided by the vendor are to be performed by factory-trained and certified Field Service Engineers with genuine BioTechne ProteinSimple parts to meet the original equipment manufacturer (OEM) specifications.
File details come from the government source that posted it. Updated .