SOW - Lawton PM for CT Unit.docx

STATEMENT OF WORK

Canon Medical Systems Aquilion 64 CT System Service

1. Offeror shall provide comprehensive coverage for service and repair for a Canon Medical Systems Aquilion AQ64/V-AR-CONV.000 Computed Tomography (CT) System at a firm-fixed priced annual service cost that includes all of the following:

a. OEM Planned Maintenance Service

i. Aquilion AQ64/V-AR-COVN.000 CT Scanner – One PM/Bi-Monthly

b. OEM Routine System Calibration Tests

c. OEM Quality Assurance Evaluations

d. Unscheduled repair visits to correct equipment malfunctions, which includes OEM genuine replacement parts, travel, and labor. Unscheduled repairs shall have a 4 hour on-site response time.

i. Coverage for Glassware defects i.e. CT Tube shall be included

ii. Coverage for installed Options which include:

1. ECG Gated Scanning Acquisition

2. E-Watch Environmental Monitoring

iii. All Vitrea Hardware & Software

1. Hardware:

a. HP Z420 Workstation

2. Software (Version 6.4.3)

a. Vitrea Base software as well as: Vitrea CT Cardiac, Vitrea CT Cardiac Function Analysis, Vitrea CT Endovascular Stent Planning (EVSP), and Vitrea CT Vscore

e. Normal Business Hours Coverage Monday through Friday, 8:00 AM - 5:00 PM, excluding Federal Holidays

f. Offeror shall provide Technical Support to include unlimited calls for customer and service support. Phone support shall have a 2 hour response time

g. 98% Uptime Guarantee

2. Offeror shall submit a service report to the Lawton Service Unit Biomedical Engineering Department and Radiology Supervisor no later than 1 week after services have been rendered.

3. Offeror shall notify the Lawton Indian Hospital Biomedical Engineering Department Personnel prior to performing any services.

4. Offeror shall sign in/out at the Security Office upon enter/exiting facility for service.

5. Offeror shall remit and original and two (2) copies of its invoice to:

i. IHS OKLAHOMA AREA

ii. ATTN: FINANCIAL MANAGEMENT

iii. 701 Market Drive

iv. OKLAHOMA CITY, OKLAHOMA 73114