SOW IBML Scanner 85880 (1).docx

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Attached to
Hardware and software maintenance Image Trac 6400 Scanner 85880
Solicitation number
May-1-MW-008
Issued by

About this file

This is a Statement of Work (SOW) for hardware and software support and maintenance services on an IBML IT6 Refurb Scanning Station. The U.S. Census Bureau's National Processing Center (NPC) is requesting full-service support and maintenance for scanning equipment located in room 1R115 of the Census Bureau Headquarters in Suitland, Maryland. The work supports the agency's mission to collect and process demographic and economic data used for federal funding appropriations and private industry forecasting. The plan code is HWB Full 8x5xNBD, indicating a hardware support package with full coverage during standard business hours and next business day response time.

Delivery, inspection, and acceptance of services will occur at the U.S. Census Bureau Remote Delivery Facility located at 4600 Silver Hill Road, Suitland, Maryland 20746. The scanning equipment is utilized to reduce paper consumption, automate survey processing methods, and decrease manpower and resource requirements while maintaining the agency's operational effectiveness. The related pre-solicitation notice indicates this is a renewal requirement for scanner maintenance services, with the solicitation number May-1-MW-008.

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Text version

National Processing Center (NPC) Document Services Branch (DSB) hardware and software support and maintenance on IBML IT6 Refurb Scanning Station Statement of Work (SOW)

Section 1 – BACKGROUND The U.S. Bureau of the Census (BOC), National Processing Center (NPC) is the nation’s leading federal agency for data collection and processing. This facility produces demographic statistics and economic indicators used for federal funding appropriations and private industry forecasting. NPC also provides logistics and administrative support services for the Regional Offices, all temporary offices, the Tucson Contact Center (TCC), Census Headquarters (HQ), and the NPC facility.

Section 2 – PURPOSE Provide full-service hardware and software support and maintenance on IBML IT6 Refurb Scanning Station Plan code: HWB Full 8x5xNBD.

Section 3 – REQUIREMENTS Hardware and software support and maintenance on IBML IT6 Refurb Scanning Station located in room 1R115 of the Census Bureau HQ in Suitland, MD.

Section 4 – DELIVERY, INSPECTION, & ACCEPTANCE Delivery, Inspection, & Acceptance will occur at:

US Census Bureau Remote Delivery Facility

4600 SILVER HILL ROAD

Suitland, MD 20746

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