SOW FY26 LynxOSv7.0.0v7.3.1.docx

Statement of Work FY26 Mission Software Fleet Support team (MSFST) LynxOS v7.0.0 and v7.3.1 software support services renewals

1.0 SCOPE:

The MH-60R/S Mission Software Fleet Support Team (MS FST) has been tasked to procure and maintain software. The software LynxOS is currently being used by the Original Equipment Manufacturer (OEM), Lockheed Martin. LynxOS v7.0.0 and v7.3.1 Real-Time Operating System (RTOS) are currently being used for the newer releases of the MH-60R/S software. Both real-time operating systems are part of the (FY26) software support services renewals.

2.0 REQUIREMENTS:

2.1 Vendor is required to provide support for LynxOS 7.0.0 – Support – Premium – PPC – Project Specific to include all licensing options specified in the requirements of this request, for the current version of the software application for the customer to install on their network licensing server or PC. Existing four (4) licenses will have access to both LynxOS v7.0.0 and v7.3.1.

2.1.1 Vendor is required to provide new license files as required for any new software version releases for the period of performance. License file(s) are to be delivered via e-mail to FRCSW Technical Point of Contact (TPOC)’s e-mail address and/or be downloadable from the vendor's website, accessible to the customer’s registered account with the vendor. Upon contract award, contractor shall deliver all applicable software license files via e-mail and make any software updates or upgrades accessible on the contractor’s website via users already designated user accounts.

2.1.2 Vendor is required to provide all new software releases, revisions and patches as developed for the period of performance. Software will be accessible via download from the vendor's website and accessible to the end users registered accounts with the vendor.

2.1.3 Vendor is required to provide telephonic technical and e-mail support Monday to Friday (excluding Public Holidays) from 0930 to 1700 PST as required by the customer for the period of performance. Support issues typically are software configuration issues, "bugs" in the software or licensing issues. Vendor will provide customer directions for fixes or methodologies to resolve all such issues. This requirement is not considered software maintenance as a service. The contractor is not to create, design, implement, and/or integrate any customized changes to software that the Government will utilize.

2.2 Period of Performance

2.2.1 Service shall begin on the effective date of purchase order by one (1) year for the customer service support, software revisions, patches, etc.

2.3 Inspection

2.3.1 In the event that the services delivered under this order by the contractor do not meet all specifications and technical criteria established by the contract, both the contractor and FRCSW designated government personnel are to contact the Contracting Officer at COMFRC CPG, Patuxent River, MD 20670 immediately.

2.3.2 FRCSW personnel are not authorized to extend the delivery and or period of performance, change pricing, terms or conditions or to allow the contractor to “fix” a problem. Changes to the contract shall be made by mutual agreement between the Government and Contractor via a formally issued SF-30 contract modification. If an issue surfaces during performance of the contract, the issue shall be elevated to the Contracting Officer for disposition.

2.4 Invoicing and Payment

2.4.1 The method of payment shall be made by WAWF. The Contractor shall submit the invoice, via Wide Area Workflow (WAWF). The invoice must identify the following:

a. WAWF Inspector: Joshua Alfasy, (619) 545-4922 joshua.a.alfasy.civ@us.navy.mil

b. WAWF Acceptor: Helen Rains, (619) 545‐3769 helen.l.rains2.civ@us.navy.mil

c. WAWF Alternate: David Colson, (619) 545‐6591 david.l.colson10.civ@us.navy.mil

d. WAWF Certifier: Matthew Vocal, (619) 545‐2580 matthew.a.vocal.civ@us.navy.mil

2.5. Designated Government Personnel