SOW for 2020 HHGMS Procurement DS-JW.docx

Enhancement and Support of OLHCHH Grants Management System HUD Office of Lead Hazard Control and Healthy Homes Statement of Work

1.0 BACKGROUND STATEMENT AND NEED FOR SERVICES

The mission of the Office of Lead Hazard Control and Healthy Homes (OLHCHH) is to provide safe and healthy homes for all families and children by addressing housing conditions that threaten the health of residents, coordinating disparate health and housing agendas, supporting key research, targeting enforcement efforts, and providing tools to build sustainable local programs that mitigate housing-related health hazards. OLHCHH supports this mission by assisting States and local governments to identify and remedy unsafe housing conditions and the acute shortage of decent and safe housing for low income residents.

The OLHCHH has a grants management system using the SalesForce platform that provides application processing, document management, grant tracking, and quarterly progress reporting for its users. The OLHCHH needs ongoing support to continue maintaining this system and will require enhancements and expanded functionality as described in section 2.0 below.

2.0 PURPOSE/SCOPE

The purpose of this Statement of Work is to maintain and enhance an existing Web-based system, provide system maintenance and operational support to the OLHCHH grant application (pre-award cycles), and support the grants management and reporting systems (post-award cycles). The Contractor shall provide ongoing support, adaptive maintenance, consolidation and integration of new requirements, system requirement analysis, configuration management, user support, technical and user training, user documentation, and shall develop/maintain up-to-date system documentation.

3.0 ANALYSIS AND COORDINATION

The Contractor shall conduct any necessary analysis and coordinate with appropriate personnel to ensure a complete understanding of requirements functionality to support business requirements. Detailed tasks are described under the section titled “4.0 Detailed Task Requirements”.

The Contractor shall assimilate the related business rules and requirements in order to understand how the system will support the user. The Contractor shall work with and coordinate with: various OLHCHH staff, other HUD staff, Contractors, and OLHCHH end users to ensure the proper and effective integration of systems.

4.0 DETAILED TASK REQUIREMENTS

It is essential that the Contractor research and analyze the business rules and requirements to ensure that proper and relevant functional requirements are correctly incorporated into all system integration development and maintenance releases. The Contractor shall ensure that the functionality of new code is properly integrated into the system, is operating per requirements, and performs as expected by OLHCHH. The Contractor shall allow stakeholders to comment on and approve changes before modifications are made to ensure capability with business practices.

Task 1: Provide support to current HUD and Grantee HHGMS Users, to include support for the existing HHGMS system for all OLHCHH staff and OLHCHH Grantee users.

Task 2: Continued development of HHGMS, to address:

1. Specific enhancements identified by OLHCHH staff members during this period of performance (see attached)

2. Small to moderate modifications to functionality (e.g., changes to drop down menus, redefining fields, adapting user access profiles, etc.)

3. Test system functions and provide support user acceptance testing

4. Migrate changes and features into the HHGMS production environment Task 3: Develop HHGMS training materials including training materials (with screen shots and/or recorded application functionality demos) that cover basic HHGMS activities, including:

1. Basic HHGMS navigation

2. Attaching notes and documents

3. Grantee Case Creation and Submission

4. Units Entry, Monitoring, and Submission to Quarterly Report

5. Quarterly Report Creation and Submission

6. Creating and Accessing Reports

7. Make the training materials accessible from the HHGMS home page

5.0 OTHER SPECIAL REQUIREMENTS

5.1 Place of Performance

The Contractor shall furnish all facilities and equipment used during the performance of this contract (except Salesforce licenses). No permanent Government facilities or equipment will be provided other than HUD’s technical environments accessed by the contractor through a Virtual Private Network (VPN). The contractor shall develop and test the system on a Contractor-furnished system similar to HUD’s environment. The Contractor shall conduct User Acceptance Testing (UAT) and meetings at HUD’s facility at the direction of the PM/COR.

5.2 Period of Performance and Deliverables

The Period of Performance is for 12 months

5.3 Government Contacts

The following personnel are the Contractor’s primary contacts during the performance of these requirements:

(a) The Contracting Officer Representative, Jim Williams (202)-402-7171; james.williams@hud.gov The COR will be the primary Government contact on a day-to-day basis. However, the Contractor is hereby informed that only the Contracting Officer can change the contract or direct the Contractor to perform work outside the scope of the contract.

ATTACHMENT 1

SYSTEM UPGRADES FOR CURRENT CONTRACT PROCUREMENT

New TAB – NEW FLOW for Policy Development and Research (PD&R) - Grants Management and University Partnerships Division

NOFA SET UP

Application Page PD&R-GMS Review Step 1

Application Page PD&R-GMS Review Step 2

Award Page Award Page for PD&R-GMS Division

The following CONGA form options shall be available on new award page

· Quarterly Letter

· 1044

· Closeout Report

· Oversite and Evaluation

Quarterly Report for PD&R-GMS Division

Existing Research and Policy Division Grants

NOFA SET UP

Application Page Technical Grants Review Step 1

Application Page Technical Grants Review Step 2

Award Page Modified Award Page for Technical Studies Division

Quarterly Report for Technical Studies Division

Existing Lead and HH Award Pages Development

Grant Awards Page

Home Page

Update and Add instructional documents; Add Regional sharing settings

Grant Closeout Section

NOFA SET UP

Grant Application Page

General Clean up