SOW_Draft_OSAMS_for RFI Posting.docx

U.S. DEPARTMENT OF

HOMELAND SECURITY

f

Operational Support for Aircraft Maintenance and Services

(OSAMS)

Statement of Work (SOW) July 2026

1.0 GENERAL

1.1 Background

The United States Department of Homeland Security (DHS) requires comprehensive operational, maintenance, logistics, and compliance support for Government Furnished Aircraft (Gulfstream 650ERs or equivalent and Boeing 737-700s or equivalent) to enable safe, reliable, and secure air operations in support of DHS missions. These missions include international partner engagement, voluntary return operations, senior leadership movement, and rapid response aviation requirements.

DHS components—including Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO) and ICE Air Operations (IAO)—conduct time-sensitive missions that demand aircraft meeting stringent federal aviation, safety, and security standards. Under DHS direction, Government Furnished Aircraft (GFA) will be operated with the Contractor providing all necessary personnel, maintenance, logistics, and operational support to ensure continuous airworthiness and mission readiness.

To meet these requirements, DHS seeks to establish a contract for performance-based, multi-mission Operational Support Aircraft Services and Maintenance (OSASM). This contract will utilize a Government-Owned, Contractor-Operated (GOCO) model requiring the Contractor to design, mobilize, and operate a comprehensive aviation and maintenance capability aligned with DHS, ICE, and other U.S. Government operational needs.

The Contractor shall provide operational and maintenance support for interagency aircraft use agreement missions, contingent upon written DHS authorization and confirmation of funding from the requesting agency through an Interagency Agreement.

The primary missions supported by these aircraft include removal operations for deportations, voluntary repatriation, high-risk charter operations, deployment of crisis response personnel, medical evacuations, and movement of senior officials to support continuity directives and diplomatic engagement. DHS will maximize utilization of the aircraft and maintenance enterprise to fulfill DHS and interagency requirements.

The Contractor is expected to deliver and maintain a safe, compliant, and mission-ready aviation and maintenance enterprise, operating with transparency, discipline, and enterprise-level governance from inception.

This Statement of Work incorporates DHS aviation policies, ICE Air Operations requirements, Federal Aviation Administration Regulations (FARs) Part 117 crew duty regulations, FARs Part 121/135 maintenance standards, DHS Security and Privacy Act requirements, and operational expectations derived from DHS flight programs.

2.0 Scope

The Contractor shall provide 24/7/365 operational support, aircrew, maintenance, logistics, security compliance, and program management for the Government‑Furnished aircraft. Support includes:

2.2.1 Aircraft Operations

· Provide qualified pilots, copilots, flight attendants (if required), flight nurses (if required), and security personnel.

· Conduct all missions under DHS/ICE direction.

· Ensure continuous access to secure voice, data, and connectivity systems.

· Ensure compliance with:

· FARs 117 (Flight Duty Period & Rest Requirements)

· FARs 121/135 (Operational & Maintenance Standards)

· ICAO international operations requirements

· DHS Aviation Security policies

· DHS Sensitive Security Information (SSI) handling rules

2.2.2 Aircraft Maintenance

· Perform all scheduled and unscheduled maintenance as determined by Original Equipment Manufacturer (OEM) and Federal Aviation Administration (FAA) regulations and standards.

· Maintain aircraft in accordance with:

· OEM maintenance manuals

· FARs Part 121/135 maintenance standards

· DHS/ICE Air Operations maintenance directives

· Provide:

· Airframe and Powerplant (A&P) mechanics

· Avionics technicians

· Integrated approach for scheduled/unscheduled maintenance, inspections, modifications, supply chain management, and lifecycle records.

· Maintenance recordkeeping

· 24/7 maintenance support capability

· Maintain complete digital maintenance logs accessible to DHS.

2.2.3 Mission Support & Logistics

· Coordinate landing permits, overflight clearances, airport fees, customs fees, and diplomatic approvals.

· Provide flight planning, dispatch, and flight tracking.

· Provide ground support equipment, fueling coordination, and ramp services.

· Provide medical screening capability for passengers, when required.

· Provide secure handling of passenger documentation, manifests, and DHS forms.

2.2.4 Security & Compliance

Contractor shall comply with:

· DHS Aviation Security Policies

· DHS Management Directive (MD) 11042.1 (Sensitive Security Information)

· DHS MD 4300A (Information Security)

· Privacy Act of 1974

· Controlled Unclassified Information (CUI) Program Requirements

· DHS Personnel Suitability & Vetting

· DHS physical security requirements at Government facilities

2.2.5 Data Management

· Maintain secure digital records of:

· Flight hours

· Maintenance actions

· Crew duty logs

· Passenger manifests

· Operational reports

· Encrypt all PII/CUI.

· Destroy all CUI/PII at end of POP.

2.2.6 Program Management

· Provide a Project Manager to serve as the single point of contact.

· Attend DHS progress meetings, teleconferences, and operational coordination sessions.

· Provide weekly, monthly, quarterly, and annual reports.

· Supplement domestic/international return operations by increasing available dedicated aircraft returns, respectively:

a. Provide direct support to return logistics for eligible illegal aliens

b. Provide data integration with DHS Stakeholders for return actions

c. Support return operations with GOV aircraft and/or escorted/unescorted returns

d. Provide program management support to the DHS ICE-Air Operations generating program documents/briefing and operational reports

· Provide support to the Government to accept U.S. removals and operational transportation support to facilitate onward movement of removals:

· Provide logistical/administrative support for embedded DHS Technical and Advisory Teams (DTATs) engaging with host governments

· Provide solutions for GOV aircraft to facilitate removals within designated timeframes between host government and DHS

· Provide solutions for establishing staging facilities within designated international host governments

· Provide mechanism to procure equipment, materials, and/or supplies for DHS donation to Host Governments

· Provide support for the movement of Senior Officials in support of continuity directives and diplomatic engagement:

· Provide secure communications operations and availability

· Provide inflight operations to ensure occupants are safe and follow all regulations and policies

· Provide mechanism to procure equipment, materials, and/or supplies for DHS donation to Host Governments

· For international flights, aircraft will operate under State Aircraft designation meaning the aircraft is used exclusively for governmental purposes and is not subject to standard civile aviation regulations; instead, it operates under the authority of the U.S. government, and it’s missions are recognized as official government activities allowing the aircraft to conduct international operations for deportations, diplomatic transport, or crisis response potentially providing exemptions from certain civil aviation requirements..

· For domestic flights, aircraft will operate as Public Aircraft Operations meaning the aircraft is used for government missions with the U.S. and is exempt from some FAA regulations applying to commercial aircraft allowing for law enforcement, emergency response, or transport of government personnel requirements.

3.0 General Requirements

3.1 Period of Performance

It is anticipated that the period of performance for the required services will begin on July 28, 2027.

3.2 Place of Performance

The place of performance for this requirement could include, but may not be limited to:

· Contractor facilities

· DHS/ICE Air Operations locations

· Worldwide mission destinations

3.3 Roles and Responsibilities of Government Personnel:

· Contracting Officer (CO): The CO has the overall and primary responsibility for the administration of this Blanket Purchase Agreement (BPA). Only the CO has the authority to enter, administer, or terminate this BPA on behalf of the Government. This includes modifying and deviating from the BPA’s terms, conditions, requirements, specifications, and delivery schedules; making final decisions involving such matters as invoice payments or other consideration due to the Government for nonperformance or unsatisfactory performance, interpreting the agreement, and resolving disputes. The CO also has authority to delegate certain responsibilities to an authorized Government representative, including a Contract Specialist (CS) who carries out routine contract administration under the supervision of the CO.

· Contracting Officer’s Representative (COR): The CO will appoint individual(s) to act as authorized representative in the monitoring and administration of any subsequent Calls from this BPA. This individual is designated in writing as a COR. An individual designated as a COR (including any designated Alternate COR) is authorized to perform the functions specifically delegated from the CO, the functions assigned to the COR within this document, and the following functions:

· Coordinate the technical aspects of any BPA Call and inspect all required services.

· Certify, accept, and reject invoices deemed improper for payment for the services and/or supplies rendered and allowed under the terms and conditions of this agreement.

· Evaluate the Contractor’s performance.

3.4 Recognized Federal Holidays

The Contractor will adhere to its company’s holiday policy. The Contractor’s employees will not work on any Federal holidays under this requirement. Listed below are recognized Government holidays:

· New Year’s Day

· Inauguration Day (every 4 years)

· Birthday of Martin Luther King, Jr.

· Washington’s Day

· Memorial Day

· Juneteenth National Independence Day

· Independence Day

· Labor Day

· Columbus Day

· Veterans Day

· Thanksgiving Day

· Christmas Day

3.5 Emergency, Natural Disasters, and Other Occurrences

In the event of an emergency, natural disaster, or other occurrence that renders a detention facility, or facilities, to be inaccessible or unoccupied by detainees for a period of time greater than forty-eight (48) hours, Contractor personnel scheduled to inspect that facility may be requested to perform inspection services at another facility, or facilities, at the discretion of the Government. One (1) occurrence rendering a detention facility inaccessible or unoccupied by detainees could be, but not limited to, a health or safety issue.

In the event the Agency is closed due to a lapse in appropriations, the Contractor may be issued a Stop Work Order in accordance with FAR 52.242-15. Unless otherwise alerted in writing by the CO, all work must stop at that juncture. Absent adequate funding obligated on the BPA call, the Government is not liable for any expense incurred and the Contractor proceeds at its own risk. When the Agency reopens, the Contractor may seek a request for equitable adjustment in accordance with FAR 52.242-15. Similarly, in the event of inclement weather or a national, state, or local emergency, the Agency may also issue a Stop Work Order or may have to descope the requirement. The Agency CO will negotiate and discuss these issues with the Contractor and endeavor to reach the appropriate solution that is best for both the Government and the Contractor.

Additionally, in the event of the continual pandemic or resurgence of a similar event or in the wake of adverse weather, the Contractor must be prepared to maintain operations, personnel and support virtually with logistical means to continue domestic travel to designated facilities. A failure to maintain continual support may be grounds for termination and/or may result in a negative performance rating.

4.0 APPLICABLE DOCUMENTS

4.1 Government Documents

The following documents provide specifications, standards, or guidelines that shall be complied with in order to meet the requirements of this contract:

· DHS Management Directive 11042.1

· DHS Management Directive 4300A

· Federal Aviation Administration Regulations (FARs)

· Secure Flight Program Guidance

· ICE Air Operations (IAO) Flight Operations Standards – will be provided by ICE Air after award

4.2 Availability of Documents

The documents listed in Section 2.1 are available from DHS ICE upon request. The Government will not release the highlighted documents above prior to award due to the proprietary and sensitive information contained within. This information doesn’t have any impact on the offeror’s proposal. The contractor shall complete Department of Homeland Security (DHS) Form 11000-6, Sensitive but Unclassified information Non-Disclosure Agreement and return with a written request to the contract specialist

5.0 TASK REQUIREMENTS

Given the fluid requirements and flexibility required within this SOW, the Government has comprised a list of required tasks delineated from the scope:

Task 5.1: Operations and Maintenance

· The GFA must be capable of responding to varying operational demands, including secure configurations, combination cargo/passenger configurations, and long-range missions to austere or geographically distant regions. Maintenance and flight operations must support minimized enroute stops, security or diplomatic sensitivity, and integration of secure, classified communications capabilities.

The Contractor shall manage aircraft and maintenance scheduling, configuration control, and readiness to preserve DHS mission primacy while sustaining surge capacity for emerging requirements. Operations will comply with DHS Flight Program Standards and all applicable federal regulations.

· For international flights, aircraft will operate under State Aircraft designation.

· For domestic flights, aircraft will operate as Public Aircraft Operations.

· Achieve a maximum of 18 hours from Government notification to aircraft wheels-up or maintenance action initiation.

· Provide full air crew staffing for all missions.

· Ensure crew qualifications meet DHS and FAA standards.

· Provide Flight Officer in Charge (FOIC) for all missions.

· Provide Flight Tracking Officer (FTO) for mission monitoring.

· Conduct all inspections (daily, pre‑flight, post‑flight).

· Perform A, B, C, and D (heavy) checks as required:

· A Check: Routine, light inspection to ensure basic airworthiness and performance readiness. Performed roughly every 6 – 8 weeks.

· B Check: Intermediate inspection bridging A and C checks; historically more detailed than A checks. Performed roughly every 6 – 8 months.

· C Check: Comprehensive inspection of a large portion of the aircraft’s systems and structure, ensuring long-term airworthiness. Performed roughly every 18 – 24 months.

· D Check (Heavy): Heavy maintenance, usually requiring aircraft disassembly.

· Maintain airworthiness at all times.

· Provide immediate response for unscheduled maintenance.

· Operational Availability (AO): Maintain a Fully Mission Capable (FMC) rate of > 90% and a Mission Capable (MC) rate of > 95%.

· Mission Tasking Ratio (MTR): Maintain a ratio of mission hours flown to mission hours assigned of > 90%.

Task 5.2: Logistics

Task 5.2.1: Provide logistical/administrative support for operational demands in regard to aircraft operations and maintenance:

· Coordinate:

· Fueling

· Catering (if required)

· Ground handling

· Diplomatic clearances

· Airport fees

· Provide secure storage for aircraft, parts and tools.

Task 5.2.2: Provide solutions for Government furnished aircraft to facilitate onward movement of removals within designated timeframes between host government and DHS:

· The Contractor shall provide solutions for Government furnished aircraft to facilitate removals from host countries at the direction of the ICE-Air Program Manager and/or COR. The Contractor shall be responsible for coordinating landing and overflight permits, and request assistance as necessary with host government and mission.

Task 5.2.3: Provide solutions for establishing international staging facilities within designated international host nations:

· The Contractor shall provide solutions to establish international staging at designated locations within host nations. The international staging areas (ISAs) are dependent upon diplomatic relations with host nations. ISAs may be up to 1,000 bed facilities with wrap around services which may include: power, water, sanitation, food service, security, and manpower and able to support various demographics. The Contractor shall provide a project plan outlining materials, project timelines, coordination with host government and services being provided. ISAs shall be leveraged to facilitate the return/removal actions for the enrolled illegal alien in the host government’s care and custody.

Task 5.3: Reporting

· Task 5.3.1: Flight Reporting (per mission)

· Aircraft Identification (tail number/unique ID)

· Departure Location

· Time Off-Deck (departure)

· Souls on Board (crew and passengers)

· Destination

· Estimated Time En Route (ETE)

· Actual Arrival Time

· Remarks/Notes (mechanical issues, constraints, risks, etc.)

· Task 5.3.2: Maintenance Reporting (per event)

· Aircraft Identification

· Maintenance Location

· Time Initiated

· Maintenance Personnel (roles and numbers)

· Maintenance Action (scheduled, unscheduled, modification, inspection)

· Estimated Time to Completion

· Actual Completion Time

· Remarks/Notes (mechanical issues, constraints, risks, etc.)

· Transparent reporting, performance visibility, and DHS enterprise oversight via web-accessible portals. The Contractor should have a portal available and provide the Government with access.

· Provide all deliverables listed in Section 5.0 Deliverables.

6.0 CONTRACTOR PERSONNEL

6.1 Qualified Personnel

The Contractor shall provide qualified personnel to perform all requirements specified in this SOW. These requirements include, but are not limited to:

· Provide full air crew staffing for all missions.

· Ensure crew qualifications meet DHS and FAA standards.

· Provide FOIC (Flight Officer in Charge) for all missions.

· Provide Flight Tracking Officer (FTO) for mission monitoring.

6.2 Continuity of Support

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor shall ensure that all contract support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

6.3 Project Manager

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this SOW. The Project Manager shall be a single point of contact for the Contracting Officer and the COR. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal. During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English. Additionally, the Contractor shall not replace the Project Manager without prior approval from the Contracting Officer. In addition to the duties listed herein, the Project Manager shall:

· Attend DHS progress meetings, teleconferences, and operational coordination sessions.

· Provide weekly, monthly, quarterly, and annual reports.

· Ensure employees understand the work to be performed on orders to which they are assigned.

· Ensure employees know their management chain and adhere to company policies and exhibit professional conduct to perform in the best interests of the Government.

· Ensure employees adhere to applicable laws and regulations governing Contractor performance and relationships with the Government.

· Regularly assess employee performance and provide feedback to improve overall contract performance.

6.3.1 The Project Manager shall be available to the COR via telephone between the hours of 0800 and 1700 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 02 hours of notification.

6.4 Employee Identification

6.4.1 Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

6.4.2 Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, etc.) and display the Government issued badge in plain view above the waist at all times.

6.4.3 When Contractor personnel send E-mail as part of their contract performance or related contract matters, they shall include their first and last name, e-mail address, and the name of their employer.

6.5 Employee Conduct

Contractor employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations, and policies concerning safety and security.

6.6 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer*), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

7.0 OTHER APPLICABLE CONDITIONS

7.1 Security

Contractor access to classified information is not currently required under this SOW. Contractors will have access to only Unclassified Information under this SOW. The Contractor shall safeguard this information against unauthorized disclosure or dissemination.

7.2 Travel

Contractor travel shall be required to support this requirement. All travel required by the Government outside the local commuting area(s) will be reimbursed in accordance with the Federal Travel Regulations. The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

7.3 Post Award Conference

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than 05 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project plan. The Post Award Conference will be held at the Government’s facility, located at ICE HQ or via teleconference.

7.4 Project Plan

The Contractor shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The Contractor shall provide a final Project Plan to the COR not later than 30 business days after the Post Award Conference.

7.5 Progress Report

The Project Manager shall provide a weekly progress report to the Contracting Officer and COR via electronic mail. This report shall include a summary of all Contractor work performed, including a breakdown of labor hours by labor category, all direct costs by line item, an assessment of technical progress, schedule status, any travel conducted and any Contractor concerns or recommendations for the previous reporting period.

7.6 Progress/Status Meetings

The Project Manager shall be available to meet with the COR upon request to present deliverables, discuss progress, exchange information, and resolve emergent technical problems and issues. These meetings shall take place via MS TEAMS or telephonically.

7.7 General Reporting Requirements

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Windows based and Microsoft Office Applications).

7.8 Protection of Information

Contractor access to information protected under the Privacy Act is required under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation. The Contractor shall ensure data is managed and handled in a secure manner, and any Personally Identifiable Information (PII) must be encrypted utilizing a strong password. The Contractor shall ensure any PII or Controlled Unclassified Information (CUI) included in this contract is destroyed by the end of the period of performance.

8.0 DELIVERABLES

9.0 GOVERNMENT FURNISHED EQUIPMENT

The Government will furnish any resources to the Contractor in support of this contract if required.

The Government intends to issue the following aircraft as Government Furnished Equipment (GFE):

· Two (2) C-37B or equivalent Gulfstream 650ERs

· Seven (7) Boeing 737-700’s or equivalent.

· The Government reserves the right to incorporate additional aircraft through formal contract modification if needed during the period of performance

10.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW.

Contractor shall provide:

· All tools

· All maintenance equipment

· All personnel

· All supplies

· All IT systems needed to fulfill this SOW

· Tracking system for Government availability to view mission and funding tracking.

11.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

11.1 The Government has the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions

11.2 The COR will have 10 business days to review deliverables and make comments. The Contractor shall have 10 business days to make corrections and redeliver.

11.3 All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The Contractor shall work with personnel reviewing the deliverables to assure that the established schedule is maintained.

12.0 INVOICE AND PAYMENT PROVISIONS

Invoices shall be prepared in accordance with FAR Clauses 52.232-25 Prompt Payment and 52.212-4 Contract Terms and Conditions – Commercial Products and Commercial Services. As such, invoices must include:

(i) Name and address of Contractor;

(ii) Invoice date and number;

(iii) Contract number, line-item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice;

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract;

(x) Electronic funds transfer (EFT) banking information.

In addition to invoice preparation as required by the FAR, the Contractor’s invoice shall also include the following information:

0. Cover sheet identifying DHS;

0. Contractor No.;

0. Modification Number, if any;

0. DUNS Number;

0. Month services provided

The Contractor shall submit one invoice by the 5th business day of each month.

Contract Line Item Number (CLIN) for each billed item:

0. Labor Hours (LH) CLIN Transition –The Contractor shall indicate the CLIN, SOW task reference number and task title; labor category; site location; percentage of time worked; staff name; total monthly hours for staff member; and labor rate in addition to the total monthly amount for staff member; total monthly hours for all staff per task and total monthly amount for all labor.

0. Firm Fixed Price (FFP) CLIN – The Contractor shall bill in equal installments (Unit Price) as identified by the associated CLIN Schedule.

The Contractor shall submit invoices electronically to InvoiceMGT.Consolidation@ice.dhs.gov. Simultaneously, provide an electronic copy of the invoice to the following individuals at the addresses below:

a) ATTN: Contracting Officer Matthew Carnes E-mail: Matthew.Carnes@ice.dhs.gov

b) Contracting Officer Representative Stephen Taitano (COR) E-mail: Stephen.Taitano@ice.dhs.gov

c) ATTN: Contracting Officer Representative Karl Kirk (COR) E-mail: Karl.V.Kirk@ice.dhs.gov

The contractor shall submit invoices to the email address above. Additionally, the contractor shall prepare and submit a sufficient and procurement regulatory compliant invoice and receiving report for technical certification of inspection/acceptance of services and approval for payment. The contractor shall attach back-up information to the invoices and receiving reports substantiating all costs for services performed. The receiving agency’s written or electronic acceptance by the COR and date of acceptance shall be included as part of the backup documentation. If the invoice is submitted without all required backup documentation, the invoice shall be rejected. The Government reserves the right to have all invoices and backup documentation reviewed by the Contracting Officer prior to payment approval.

13.0 TRAVEL

· Travel reimbursed per Federal Travel Regulations (FTR).

· Per diem at Government rates will be re-imbursed.

· COR approval required before exceeding any per diem costs needs supporting documentation that shows additional cost is to the Government benefit.

· COR approval required prior to travel.

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