SOW.pdf

STATEMENT OF WORK

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: The contractor shall provide all services, labor, parts, materials and equipment necessary for the preventative maintenance, calibration, and repair for the 39 government owned Steris equipment from 01SEP2021 thru 31AUG2022. Contractor will service and maintain the equipment within the original equipment manufacturers (OEM) specifications, in accordance with the US and Local laws and regulations, and meeting Joint Commission requirements.

"Service and maintenance" means (a) any modification, adjustment, minor repair, or replacement of the equipment that corrects a malfunction and effectively brings the equipment into material conformity with the technical specification for that equipment as designated by the original equipment manufacturer (OEM), (b) a procedure or routine that, when observed in the regular, proper operation of the equipment, avoids the material adverse effect of the applicable nonconformity, (c) any measures performed that assure the continued operation of the equipment or returns the equipment to its designed efficiency and capacity, (d) replacement of a piece of equipment on a one-forgone basis in order to provide a substitute of equal or greater value in lieu of a damaged or defective device for compensation, return, or refund of equipment..

LOCATION: NMRTC YOKOSUKA. NMRTU ATSUGI, SASEBO, AND IWAKUNI

PREVENTATIVE MAINTENANCE (PM) REQUIREMENTS:

a. Perform PM's in accordance with OEM specifications.

b. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who has gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment, shall be employed in the performance of any arid all work performed under this contract. Upon request, the contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification.

The highest standard of professional capability and electrical/mechanical workmanship is to be maintained throughout the life of this contract.

c. Equipment modifications shall be made only upon BIOMED’s approval.

d. Ensure that original design and functional capabilities will not be changed, modified, or altered unless the medical repair branch authorizes such changes.

e. Provide suitable modem recommended equipment/tools required for the satisfactory execution of all tests required.

f. Perform services, as determined by inspection, tests, or disassembly, to ensure a functional system that will efficiently serve its intended purpose and the technical specification for that equipment as designated by the original equipment manufacturer.

g. Installation of system update changes to resolve specific product reliability problems. Hardware and software upgrades, defined as those changes that enhance or add product features, are not included.

CORRECTIVE MAINTENANCE REQUIREMENTS:

a. Upon contract award, the contractor will provide an emergency phone number. Contractor will respond no later than (48) hours after telephone or email notification from BIOMED, Monday- Friday, between the hours of 0800-1600.

b. Equipment modifications shall be made only upon BIOMED’s approval.

c. Notify BIOMED immediately upon receipt of OEM safety recall notices or upon receipt of recall notices pertaining to any parts or materials utilized by contractor on the equipment.

d. Ensure that the original design and functional capabilities will not be changed, modified, or altered without express written authorization from BIOMED.

e. Provide suitable OEM recommended equipment/tools required for the satisfactory execution of all services performed.

f. Furnish OEM approved lubricants or protective compounds and apply these to the equipment in accordance with OEM guidelines.

g. Replacement parts shall be covered by the contractor for the duration of the contract. Extend to the government all commercial warranties on replacement parts. All replacement parts or units shall be new parts.

RESPONSE TIME: Contractor shall use commercially reasonable efforts to:

a. Provide on-site support within (2) business day of notification by BIOMED.

b. Respond by telephone or email within (48) hours of BIOMED’s request. Monday - Friday, 0800-1600.

c. All Field Service Reports must be sent within 2 business days once maintenance has been performed.

TRAVEL AND RELATED EXPENSES: Contractor will be responsible for all its service related trip expenses, including all travel, mileage, lodging expenses, and parts required to complete the service.

TITLE TO EQUIPMENT: The government retains ownership to title of any equipment taken for manufacturer maintenance.

LIABILITY:

The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

Contractor is responsible for any loss or damaged to the equipment that occurred during servicing.

UTILITIES: The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The contractor, to ensure compatibility with building’s utilities, must notify Biomed before plugging in personal equipment.

SHIPMENT: All shipment costs incurred by contractor to ensure satisfactory completion of PM/Calibration of all equipment shall be included in quote price prior to obtaining contract.

ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL: NMRTC Yokosuka employees will not perform repairs or maintenance to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

CONTRACTOR CHECK-IN/CHECK-OUT: Contractor is required to report to BIOMED or department equipment representative when BIOMED representative is not present, prior to and upon completion of any services or repair work performed.

PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall ensure that all equipment needed to complete said services are available.

LABOR: All compensation for labor from the hours of 0800-1600 local time, is included in the contract price.

Any labor performed outside of this time frame requires prior approval. If service becomes necessary to be performed afterhours between 1600-0800, it shall not incur any additional cost beyond the original contracted agreement.

Completed Field Service Reports are required prior to acceptance of any Invoice

FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:

The contractor, or his/her representative, shall complete the vendor supplied Field Service Report to include the following:

Technician's Printed Name and Telephone Number and Signature Date and Time of Arrival Time Expended Repairing/Service, Labor Hours, and replacement material used ECN and Serial Number Summary of Work Performed and Accepted by End-User with (Government Representative's Printed Name and Signature)

APPENDIX A

S/N ECN Description/ Nomenclature)

CAVIWAVE ULTRASONIC WASHER

V-PRO1 SINGLE DOOR CABINET,STERILIZING UNIT

STERILIZER, AMSCO 400

STERILIZING UNIT, STEAM, BULK

STERILIZER, AMSCO 400

AMSCO 400, STERILIZING UNIT, STEAM

AMSCO 400, STERILIZING UNIT, STEAM

AMSCO 400, STERILIZING UNIT, STEAM

AMSCO 400, STERILIZING UNIT, STEAM

PREVAC 16, AMSCO 500

AMSCO 400

AMSCO 3052200-208V, 60HZ, DD, STEAM

VISION 1321, WASHER, LARGE EQUIPMENT, CART

CR215RL, WASHER, LABWARE/SURGICAL INSTRUMENT,

ULTRASONIC

75-KW ELEC STM GENERATOR 208V

75-KW ELEC STM GENERATOR 208V

AMSCO 400 20X20X38 PVAC SD SLIDE REC ELEC 208V

AMSCO 400 20X20X38 PVAC SD SLIDE REC ELEC 208V

AMSCO 400 20X20X38 PVAC SD SLIDE REC ELEC 208V

AMSCO 400 20X20X38 PVAC SD SLIDE REC ELEC 208V

AMSCO 2532 Dental Washer

SINK, SURGICAL SCRUB

AMSCO 400, STERILIZING UNIT, STEAM

ST014206 TABLE, OPERATING

SURGICAL TABLE, TABLE, OPERATING

ST014206 TABLE, OPERATING

3085SP TABLE, OPERATING

3085SP TABLE, OPERATING

ST014206 TABLE, OPERATING

ST014206 TABLE, OPERATING

3085SP TABLE, OPERATING

3085SP TABLE, OPERATING

ST014206 TABLE, OPERATING

DJ060124331 WARMING UNIT, MULTIPURPOSE

DJ060124331 WARMING UNIT, MULTIPURPOSE

DJ060124331 WARMING UNIT, MULTIPURPOSE

DJ060124331 WARMING UNIT, MULTIPURPOSE

FZ5P-00-00 TABLE,OPERATING

50855SRT TABLE, OPERATING