SOW.pdf

STATEMENT OF WORK

FOR

EDAX LLC. Equipment

MAINTENANCE AND REPAIR

EGLIN AFB

20 January 2026

STATEMENT OF WORK

FOR

EDAX LLC. Equipment

MAINTENANCE AND REPAIR

1. DESCRIPTION OF SERVICES. The contractor shall provide all necessary management, labor, parts, tools, and supplies to maintain and repair the EDAX equipment, related hardware and software at Eglin AFB in a manner that will ensure continuous and safe operation, certified to factory specifications. The contractor shall provide unlimited telephone support during normal working hours, unlimited service calls, and one (1) annual maintenance visit per year. Below is the list of equipment and their locations.

Manufacturer Type Location EDAX Apollo-40 HERD Facility

2306 Perimeter Road Bldg. 1170 Room IC104

EDAX Silicon Drift Detector Module and SiLi window HERD Facility 2306 Perimeter Road Bldg. 1170 Room IC104

EDAX Hikari Camera HERD Facility 2306 Perimeter Road Bldg. 1170 Room IC104

EDAX Pegasus Analysis System HERD Facility 2306 Perimeter Road Bldg. 1170 Room IC104

1.1. MAINTENANCE SERVICES. The contractor shall perform one (1) annual preventative maintenance visit per each period of performance (PoP). The requirement is for one (1) PoP and two (2) additional options which may or may not be exercised. Only factory certified technicians shall perform maintenance services on this requirement.

1.1.1. The contractor shall perform preventive maintenance, calibration, and software updates (if available) during the annual inspection to include any repairs or adjustments arising from normal usage. The maintenance work shall be in accordance with the manufacturer’s specifications and shall result in the certification of the calibration and accuracy of the measurements obtained using Energy Dispersive Spectroscopy (EDS) and Electron Backscatter Diffraction (EBSD).

1.1.2. The contractor shall prepare and submit a written report within two (2) business days of the annual preventative maintenance. The report shall identify maintenance work performed, date of inspection, name of technician, calibration certificate and overall condition of the EDAX equipment. Potential future items requiring replacement or additional service which may be required prior to the next annual maintenance should also be identified in the report. No additional parts or services not covered by the resultant contract shall be provided to the Government.

1.2. REPAIR SERVICE CALLS. The contractor shall use factory-certified technicians to perform an unlimited number of on-site service visits under the resultant contract.

1.2.1. Routine Calls. The Authorized Government Representative (AGR) or designated representative will notify the contractor of equipment failure or any required repairs.

1.2.1.1. The contractor shall provide unlimited telephone support with a 4-hour response time to resolve the equipment problem and if it cannot be resolved over the phone, provide a targeted on-site support response time of 48 hours. Weekends and holidays are not included in the response time frame given.

1.2.1.2. On-site support shall begin within 48 hrs. of the end of the telephone support attempt to correct the issue. The contractor shall report to the work location, evaluate the problem, and provide an estimated time to repair. All repair work shall be in accordance with normal commercial practices using parts specified by the original manufacturer or items of equal or better quality.

Downtime of the EDAX equipment will be kept to an absolute minimum. Weekends and holidays are not included in the response time frame given.

1.2.1.3. The contractor shall prepare and submit a written report within two business days after the routine repairs are completed. The report shall include the date and time of the service call, the repairs performed, calibration certificate and the name of the technician performing the repairs.

If repairs require work considered outside the scope of the agreement, the contractor shall notify the AGR for an appropriate decision and action. Unless notified by the Contracting Officer, and properly modified into the contract, no additional parts or services not covered under the resultant contract to be provided to the Government.

2. SPECIAL CONDITION FOR OLDER EQUIPMENT.

2.1. The government identifies the Apollo detector on the EDAX microanalysis system has been classified as outmoded. The government accepts the following conditions:

2.1.1. The contractor reserves the right to replace any or all hardware components with new or refurbished components at the contractor’s sole discretion. New or refurbished components will be of equal or better specification than the original components. If the EDS detector requires replacement, the contractor agrees to provide a new or refurbished detector of equal or larger active area while maintaining or improving on the original detector resolution specifications.

2.1.2. In order to maintain EDAX system operation while under service contract, the contractor reserves the right at the contractor’s sole discretion to replace customer's existing computer OS and customer's existing EDAX Application SW with subsequent generation versions.

2.1.3. Due to the age of the system and the obsolete technology, the contractor cannot guarantee the supply of parts or success in repairing the system. If the Apollo detector should fail, the contractor will replace the asset with the applicable replacement.

3. SERVICE DELIVERY SUMMARY.

Performance Objective SOW Para Performance Threshold Perform Preventive Maintenance.

The EDAX System (Pegasus, Apollo-40 and Hikari camera) is fully operational.

1.1. The EDAX System (Pegasus, Apollo-40 and Hikari camera) are all certified to operate within the manufacturer’s original standards.

Service Call Repairs.

Repairs are made in a timely manner;

Customer is informed of expected repair time. Response and repairs are made within the specified time.

1.2. 95% of service calls meet the specified response and repair timelines.

Submit Maintenance and Repair Reports.

Accurate reports are delivered within two business days.

1.1.2., 1.2.1., 1.2.2.

95% of all reports are timely and accurate.

4. GOVERNMENT FURNISHED PROPERTY AND SERVICES. NONE

5. GENERAL INFORMATION.

5.1 HOURS OF OPERATION. Monday through Friday 07:00 – 16:30.

5.2. SECURITY REQUIREMENTS. To obtain a base access pass, the contractor shall provide the government in advance with the full name, driver’s license number and phone number of the qualified personnel that will be performing the preventative maintenance visits and responding to service calls. The contractor must pick up their visitor’s pass at the Visitors Control Center 100 Museum Dr (Bldg #2938) Eglin AFB, FL 32542 prior to arriving at the main gate. The contractor will then drive to 2306 Perimeter Road, building 1170.

5.3. Contractor employees will be denied access to the base if they have been convicted of 2 misdemeanors within five years or any felony within 10 years. If a contractor employee has any convictions and has not coordinated with the contracting office in advance prior to incurring costs to fulfill contract requirements, the Government shall not be responsible for payment of any incurred costs.

6. APPENDICES.

A. Estimated Workload Data

APPENDIX A

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED

QUANTITY

1 Preventative Maintenance 1 Ea

2 Estimated number of repair service calls 2 Ea

ITEM