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This Requirements Document details annual helpdesk and software patching support for the 705th Combat Training Squadron's (705 CTS) Multi-Source Correlator Tracker (MSCT) and Tactical Display Framework (TDF) licenses. The 705 CTS seeks a 5-year contract (base year plus 4 option years) starting 11 December 2025, covering three battlespace locations with a total of 3 MSCT servers and 28 MSCT Display Licenses. The support includes annual 24x7 phone and email support, up to 2 defect patch releases per year, and Tier 1 Support for MSCT software version 5.x, with separate Contract Line Items (CLINs) for Main Battlespace (O&M), Jumper Room (O&M), and Mini-Battlespace (RDT&E) requirements.
The requirements specify annual support for 19 additional MSCT Display Licenses beyond the three included in the base Product ID, with different Product IDs for server and individual license support. No software installation or travel support is required, as 705 CTS personnel will handle license loading. Physical and electronic product deliveries will be made to specific contact points at Kirtland AFB, New Mexico, with the primary point of contact being Steven Menchaca (DAFC, GS-13) and the secondary contact being Lyndsey Wekamp (2d Lt, Battlespace Project Manager).
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| File | Type | Posted |
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| Brand Name Justification - MSCT Annual Support Redacted.pdf | ||
| NOCA1.pdf |
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Requirements Document 705 CTS MSCT Annual Helpdesk / Software Patching Support
1. Overview:
For the 705th Combat Training Squadron’s (705 CTS) Multi-Source Correlator Tracker (MSCT) and Tactical Display Framework (TDF) licenses, the 705 CTS requires annual phone/e-mail support and software patches as identified in paragraph 2. The MSCT & TDF licenses are used in the 705 CTS three Battlespace Command and Control Center-Theater (BC3-T) located in various areas of the facility. All MSCT and TDF licenses were upgraded to version 5.12/x in November 2025.
If possible, 705 CTS would like to award a 5-year contract (base year + 4 options) for this support.
The following is a brief overview of what is required. See paragraph 2 for complete requirements.
- Annual Phone & E-mail Support with Software Patches for all MSCT servers/licenses
The following table lists the MSCT servers and MSCT Display licenses that the 705 CTS has.
Battlespace Location
Fund Type
# of MSCT Servers
Total # of MSCT Display Licenses
Additional MSCT Display Licenses Requiring
Support Main Battlespace O&M 1 16 13 Jumper Room O&M 1 9 6 Mini-Battlespace RDT&E 1 3 0 Totals 3 28 19 Note: Product ID # 054Y0-040CC-DSDPR-01 for annual phone/e-mail support and software patches includes support for up to three (3) MSCT Display Licenses. The “Additional MSCT Display Licenses Requiring Support” column is the total number of display licenses less the three licenses that are covered under Product
ID # 054Y0-040CC-DSDPR-01.
2. Requirements:
a. Annual Helpdesk Support / Software Patches: Based on the table in the Overview section that lists the servers and number of MSCT Display Licenses, the contractor shall provide the following phone & e-mail support and software patches. The table is laid out based on the CLINs that will be established on the contract. Part #s are listed more than once in the table because the DMOC uses the three MSCT licenses and associated TDFs for different purposes that are funded by unique lines of accounting.
CLIN
Product ID Product Description Period of Performance
Quantity
Main Battlespace Requirements (O&M) 0001 054Y0-040CC-DSDPR-01 Annual 24x7 Phone and Email Support for
Multi Source Correlator Tracker (MSCT) / MSCT Failover RTU, version 5.x - includes support an MSCT Display Server 5.x and for up to (3) MSCT Display Right to Use
See Table Below With Periods of
Performance
Licenses, version 5.x – includes Tier 1 Support and up to (2) Defect Patch Releases per year. Annual 24x7 Phone and Email Support is only available for versions not eligible for 12 Month Cyber Security Maintenance with 24/7 Phone and Email.
054Y0-030CC-DSDPR-01 Annual 24x7 Phone and Email Support for MSCT Display versions 5.x 10-49 Licenses (per license) - includes Tier 1 Support and up to two (2) defect patch Releases per year.
Annual 24x7 Phone and Email Support is only available for versions not eligible for 12 Month Cyber Security Maintenance with 24/7 Phone and Email Support (CSM).
See Table Below With Periods of
Performance
Jumper Room Requirements (O&M)
054Y0-040CC-DSDPR-01 Annual 24x7 Phone and Email Support for
Multi Source Correlator Tracker (MSCT) / MSCT Failover RTU, version 5.x - includes support an MSCT Display Server 5.x and for up to (3) MSCT Display Right to Use Licenses, version 5.x – includes Tier 1 Support and up to (2) Defect Patch Releases per year. Annual 24x7 Phone and Email Support is only available for versions not eligible for 12 Month Cyber Security Maintenance with 24/7 Phone and Email.
See Table Below With Periods of
Performance
054Y0-030CC-DSDPR-01 Annual 24x7 Phone and Email Support for MSCT Display versions 5.x 10-49 Licenses (per license) - includes Tier 1 Support and up to two (2) defect patch Releases per year.
Annual 24x7 Phone and Email Support is only available for versions not eligible for 12 Month Cyber Security Maintenance with 24/7 Phone and Email Support (CSM).
See Table Below With Periods of
Performance
Mini-Battlespace Requirement (RDT&E)
054Y0-040CC-DSDPR-01 Annual 24x7 Phone and Email Support for
Multi Source Correlator Tracker (MSCT) / MSCT Failover RTU, version 5.x - includes support an MSCT Display Server 5.x and for up to (3) MSCT Display Right to Use Licenses, version 5.x – includes Tier 1 Support and up to (2) Defect Patch Releases per year. Annual 24x7 Phone and Email Support is only available for versions not eligible for 12 Month Cyber Security Maintenance with 24/7 Phone and Email.
See Table Below With Periods of
Performance
Contract Period of Performance Dates
Contract Year PoP Start Date PoP End Date Base 11 Dec 25 10 Dec 26 Opt I 11 Dec 26 10 Dec 27 Opt II 11 Dec 27 10 Dec 28 Opt III 11 Dec 28 10 Dec 29 Opt IV 11 Dec 29 10 Dec 30
b. Software Installation / Travel – Not Required: No support shall be required from the contractor to install the software / licenses. It is expected that 705 CTS personnel will be able to load software product licenses on the required hardware.
c. Deliver all products to the following:
1) Physical Products (i.e. CDs, DVDs, manuals, etc.)
705 CTS/DOR
Attention: Steven Menchaca Building 942 4500 Aberdeen Dr. SE Kirtland AFB, NM 87117
2) Electronic Products (i.e. software license activation codes delivered via e-mail) to:
705cts.ide.licensemanagement@us.af.mil
3. Points of Contact:
Primary POC Secondary POC Steven Menchaca DAFC, GS-13 Lyndsey Wekamp, 2d Lt, Battlespace
Project Manager Building 942, Rm 239 Building 942 Tel (505)846-9573 Tel (505)853-0085
DSN: 246-9673 DSN: 263-0085
steven.menchaca@us.af.mil lyndsey.wekamp.1@us.af.mil mailto:705cts.ide.licensemanagement@us.af.mil
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