SOW.pdf

This Statement of Work (SOW) details maintenance services for the Fort Thompson Health Center Data Center, focusing on In-Row Cooling, UPS, and Battery Replacement systems. The contract covers a one-year period from the award date, with services to be performed at Fort Thompson, SD. Key services include comprehensive audit and inspection of cooling units and UPS systems, annual preventive maintenance, and onsite remedial service with CPCS certified technicians to diagnose, repair, and test equipment.

Specific service requirements include visual and electronic inspections to establish baseline reports, maintenance of cooling and UPS components to defined specifications, and remedial services that encompass checking UPS/PDU status, diagnosing issues, performing repairs, providing replacement labor, and battery removal/disposal. The IHS site will be responsible for facilitating contractor access, providing scheduling, ensuring safety protocols, and accompanying contractor personnel in secured areas. Preventive maintenance visits and all onsite services will be conducted during normal business hours, with the overall goal of maintaining critical data center infrastructure and minimizing potential equipment failure risks.