SOW.pdf

Statement of Work (SOW)

U.S. International Development Finance Corporation (DFC)

Project Title: Business Cards and Stationery

1.0 GENERAL INFORMATION

The U.S. International Development Finance Corporation (DFC) is financing solutions to the most critical challenges facing the developing world today. Working with businesses, we mobilize private capital to invest in projects that create jobs and opportunities in emerging markets, including building critical infrastructure, expanding access to telecommunications, and providing small business financing for women entrepreneurs.

Launched in 2019, DFC helps to advance America's foreign policy by partnering with projects that create economic stability, protect sovereignty, and ensure transparency. DFC investments adhere to high U.S. business standards and respect the environment, human rights, and worker rights.

2.0 BACKGROUND

As the U.S. Government's development finance agency, the United States International

Development Finance Corporation (DFC) mobilizes U.S. private capital to help solve critical development challenges while advancing U.S. foreign policy interests. DFC works with the U.S. private sector to help gain footholds in emerging markets, catalyzing revenues, jobs, and growth opportunities at home and abroad. DFC achieves its mission by providing investors with financing, loan guarantees, political risk insurance, support for private equity investment funds, and direct equity investments.

3.0 SCOPE

DFC requires a contractor to provide professional quality printing of executive letterhead, agency letterhead, business cards, printing stationery, engraved name plates, and envelopes that meet DFC’s standards.

4.0 REQUIREMENTS

The contractor shall perform the following requirements for the production of stationery

(cards, note cards, note pads, envelopes, letterhead), business cards, and other printing requirements requiring such operations as stamping, embossing, printing, packing, and delivery:

• General printing projects.

• Flexibility for last minute changes and “rush” (delivery within 48 hours) projects.

o For rush projects, define what constitutes a rush project and include estimated turnaround times.

o For rush projects, include estimates for additional charges and delivery fees.

• Have the ability to print offset, spot color, and digital runs.

• Provide high-quality accurate proofs for approval purposes.

• Guarantee accuracy of trim, bleed, color, and consistent quality across large quantities.

• Deliver all contract orders to DFC on the calendar date of request (with no exceptions).

• Accommodate rush requests with minimal notice.

• Flexibility for frequency of orders and quantities requested under the terms of the contract with each order shipped completely and no variation in the requested quantity (with no exceptions).

• Provide proofs or samples for all items (including individual print orders) after the award date and prior to production, furnished to include necessary changes, at no additional cost to the Government.

• Accommodate envelope orders that may differ in size and quantity with most being printed in a single ink color.

• Package business cards in such a way to protect them from being damaged (bent, torn, smeared, etc.) and be separated by name, placing one business card on the front of each box.

• Perform services as requested by phone, email, or fax by authorized agency personnel with shipment/delivery of items or performance of work only made as authorized by orders issued by authorized agency personnel.

Key Personnel:

The contractor shall provide a resume of the Account Manager with the following qualifications:

Labor

Category Location Description

Account

Manager

Washington D.C.

metropolitan area.

The Account Manager will act as the order customer service liaison, hold responsibility for resolving customer service disputes, provide support to

DFC to resolve any problems that may arise, and ensure the requirements of this SOW are fully met.

Any additions, deletions, or changes to key personnel are subject to prior written approval from DFC.

5.0 DELIVERABLES

The contractor shall provide the following deliverables:

Number Interim Deliverables Due Date

1 Kick-off meeting Within five days of the award date.

2 Monthly Status Report Within five days after the month's closing.

3 Regular (e.g., daily) meetings with key stakeholders.

TBD

4 Reports and other documentation

(submitted in the draft and final form)

TBD

6.0 TRAVEL

Travel will not be required.

7.0 PLACE OF PERFORMANCE

The place of performance will be at location the DFC headquarters.

The DFC office is located at:

1100 New York Ave NW

Washington, D.C. 20527

8.0 HOURS OF OPERATIONS

DFC standard hours of operation:

Monday - Friday, 9:00 AM – 6:00 PM

9.0 PERIOD OF PERFORMANCE (POP)

The Period of Performance shall be for a base period of one (1) year, four (4) option years, Base Year: 10/19/2023-10/18/2024

Option year one: 10/19/2024-10/18/2025

Option year two: 10/19/2025-10/18/2026

Option year three: 10/19/2026-10/18/2027

Option year four: 10/19/2027-10/18/2028