SOW.pdf

Statement of Work (SOW)

1. GENERAL INFORMATION

Title of Project:

Service maintenance agreement for the AB SciEx QTRAP 5500 Mass Spectrometer

Statement of Need and Purpose:

This preventive maintenance contract is needed to keep the equipment running and process bioanalytical samples, without any problems. This acquisition will procure a service maintenance agreement for the API 5500 and software plus plan. This equipment is heavily used for our proteomic assays that are dependent on the proper functioning of the instrument.

The costs of repair, if not under a maintenance agreement, would be high and would result in significant downtime for processing a purchase order and for scheduling repair, which would result in a significant delay in the processing of samples. This would hamper the research as the assays typically run on these instruments and cannot be run on any other instrument.

Background Information and Objective:

The National Institute on Aging (NIA), Laboratory of Clinical Investigation (LCI) group requires the use of these instruments to do proteomic assays of plasma and brain samples in the lab.

This agreement is needed to maintain equipment as well prevent breakdowns. At times, emergency repairs are needed and having the instruments under a maintenance agreement results in a guaranteed-on site repair in one day (priority plan) and 2 business days (Assurance plan), allowing for only minimal disruption in the workflow.

Period of Performance:

July 25, 2022 to July 24, 2023 with three (3) subsequent option years

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, and material, as specified below, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.

Service maintenance and repair support for the following instruments:

• Assurance 2 PM Qtrap 5500 Mass Spectrometer (S/N: AU28501202)

• S37785072-R23-MAR-22Software Plus Plan Qtrap5500 Mass Instrument (S/N:

AU28501202)

• S37785072-R23-MAR-22

Specific Requirements:

DELIVERY OR DELIVERABLES

Documentation shall be provided by the Contractor to show they completed the preventive service on the equipment and leave documentation with the point of contact. The Contractor shall guarantee one business day onsite response for remedial repairs for the API 5500 and include 2 PM per year. The Contractor shall guarantee two business day onsite response time for remedial repairs for the API 5500, and 2 PM. Factory-certified replacement parts only should be included.

OTHER CONSIDERATIONS

The service engineers must be certified AB SciEx service engineers. The engineers must have a multi-step training program on AB SciEx products. The service engineers training should be renewed periodically to assure standard of excellence by AB SciEx.

Factory-certified replacement parts only should be included.

Travel:

All travel time should be included within the provided service agreement quote.