SOW.docx

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INTENT TO SOLE SOURCE TO CYNOSURE, LLC
Solicitation number
HT941025N0100
Issued by

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This Statement of Work (SOW) details a one-time repair service for a Laser system located at the Naval Medical Center San Diego Dermatology Clinic. The contract is a sole-source award to Cynosure, LLC for maintenance and repair of their Cynosure Laser Machine, covering service travel, labor, Icon/Vectus display repair, and Icon application software from 16 June 2025 through 15 June 2026.

Key requirements include using fully qualified field engineers and technicians certified by the original equipment manufacturer, completing on-site repairs within 2-4 business days during hours of 0700-1700 Monday through Friday, and submitting detailed field service reports within 72 hours of service completion. The specific equipment covered is a Palomar ICON laser system with ECN 130384 and serial number U25-1357. The contract will be awarded under NAICS code 339112 with a business size standard of 1000 employees, and is being administered by the Defense Health Agency's Western Markets Contracting Division.

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STATEMENT OF WORK

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: All services, materials, and equipment will be provided by contractor to conduct one-time repair on the Laser system located in Naval Medical Center San Diego Dermatology Clinic.

LOCATION: Naval Medical Center San Diego Dermatology Clinic, 34800 Bob Wilson Dr, San Diego, CA 92134

NMCSD REPAIR REQUIREMENTS:

a. Contractor shall do a onetime repair of the unit. Contractor will perform all repairs needed to make unit operational as stated in quote.

b. Perform repair, calibrations, and operational testing to the extent necessary to ensure the function of the equipment so that, it will efficiently serve its intended purpose.

c. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM), shall be employed in the performance of any and all work performed under this contract. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification.

RESPONSE TIME: Contractor shall use commercially reasonable efforts to:

a. Complete all on site repairs within 2-4 business days.

b. Available hours are Mon thru Fri 0700-1700

TITLE TO EQUIPMENT: The government retains ownership to title of any equipment taken for manufacturer maintenance.

UTILITIES: The utilities will be used on site at the NMCSD Facility.

GOVERNMENT PERSONNEL: NMCSD employees will not perform repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall ensure that all equipment needed to complete said repairs, calibrations, and operational tests is on hand.

LABOR: All compensation for labor from the hours of 0800-1600. Local Pacific Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance.

FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:

Naval Medical Center, San Diego
Bio Medical Repair
Building 1, Ground Floor, Room GD-18H1
Phone: 619-532-8010
Fax: 619-532-8013

Or electronically at: dha.san-diego.San-Diego-NMC.list.nmcsd-medrepairlist@health.mil The contractor, or his/her representative, shall complete the vendor supplied Field Service Report to include the following:

Contractor Name Technician’s Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service. Completed Field Service Reports are required.

APPENDIX A: Units being covered.

ECN
SERIAL
COMMON MODEL
MANUFACTURER
PM INTERVAL
130384
U25-1357
PALOMAR ICON
CYNOSURE INC
JULY

File details come from the government source that posted it. Updated .