SOW.docx

PR #:

STATEMENT OF WORK

PR #:

STATEMENT OF WORK

PR #: 61200PR230000002

STATEMENT OF WORK

STATEMENT OF WORK (SOW)

FOR

Repair of Ricoh Machines: S/N: C86149190 & C86149191

Solicitation Posted: 10/25/2022

1.0 GENERAL

1.1 BACKGROUND

USCG Coast Guard Training Center Petaluma has three production printers onsite for production of a high volume of printed training materials and a requirement to keep printers properly maintained and limit any production downtime, and ability to print the needed average monthly volume without delays, caused by equipment failures as well as order supplies (toner and staples) within a service contract.

1.2 SCOPE

Contractor shall provide qualified personnel to work on Ricoh machines. Contractor shall provide all parts listed on the parts list, service and labor to get both machines, S/N: C86149190 & C86149191 in working order. Machines are both Ricoh printer PRO C7100S Production Printers,

1.3 OBJECTIVE

To get both Ricoh printer PRO C7100S Production Printers in working order.

1.4 CONTRACTING OFFICER TECHNICAL REPRESENTATIVES

2.0 SPECIFIC REQUIREMENTS/TASKS

Contractor shall provide a trained technician to install the following required parts. The Contractor shall inform the Contracting Officer of any additional parts required to get both Ricoh machines in working order. Machines shall be working at a 100% capacity.

Parts Required:

S/N: C86149190

S/N: C86149191

Labor: (estimated)

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor shall provide qualified personnel to perform all requirements specified in this SOW.

3.2 CONTINUITY OF SUPPORT

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor shall ensure that all contract support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Coordinate with the CSO Office and DHS Instruction Handbook 121-01-007, Department of Homeland Security Personnel Suitability and Security Program to check appropriate box.

Contractor access to classified information is not currently required under this SOW. However, the Government at a later date may require all Contractor personnel to have Secret clearances. Accordingly, all Contractor employees provided for this requirement must be eligible for a Secret Clearance.

4.1.1 FACILITY AND COMPUTER ACCESS

The following applies when the contractor(s) are required to access a Coast Guard, Department of Defense, or other federally-controlled computer information system(s), or needs public key infrastructure (PKI) authentication to perform their contractual duties, or requires physical access to multiple Coast Guard facilities on a recurring basis.

Trusted Associate Sponsorship System (TASS)

(a) "Contractor employee" means an employee of a firm, or an individual, under contract or subcontract to the Coast Guard to provide services who also requires one or more of the following:

· Physical access to multiple Coast Guard facilities or multiple federally controlled facilities on behalf of the Coast Guard on a recurring basis (a minimum of 2 times per week and/or 8 times per month) for a period of 6 months or more.

· Remote access, via logon, to Coast Guard network using Coast Guard-approved remote access procedures.

· Both physical access to Coast Guard facility and logical access, via logon, to Coast Guard networks on-site or remotely. Access to the Coast Guard network must require the use of a computer with Government-controlled configuration or use of Coast Guardapproved remote access procedure in accordance with the Defense Information Systems Agency (DISA) Security Technical Implementation Guide.

(b) Homeland Security Presidential Directive (HSPD)-12 mandates a Federal standard for secure and reliable forms of identification for Federal employees and contractor employees. The Common Access Card (CAC) is a personal identification card for the Department of Defense/Uniformed Services and complies with HSPD-12. The Coast Guard has instituted the CAC as its HSPD-12 compliant personal identification card for contractor and subcontractor employees who are required to access a Coast Guard, Department of Defense (DOD), or other federally-controlled computer information system and/or facility, or need public key infrastructure (PKI) authentication to perform their contractual duties. The Trusted Associate Sponsorship System (TASS) is the automated application process for obtaining a CAC.

(c) Contractor and subcontractor employees working pursuant to this contract who are required to access a Coast Guard, DOD, or other federally-controlled computer information system and/or facility, or need PKI authentication to perform their contractual duties shall use TASS to obtain a CAC.

(d) The Contracting Officer Representative (COR) or Assisting Contracting Officer Representative (ACOR) is the TASS Trusted Agent (TA) and initiates contractor accounts in the TASS, approving, returning, or rejecting CAC applications (as applicable); re-verifying assigned contractors every six months; revoking contractor and employee eligibility for a CAC.

(e) The TA ensures that contractor personnel satisfy the security requirements for CAC issuance prior to creating the CAC application in TASS. Current investigative requirements shall be verified according to Commandant Instruction COMDTINST 5500.18, Coast Guard Trusted Associate Sponsorship System. The initial CAC issuance requires a favorably adjudicated Tier 1 investigation (equivalent or higher) or a Tier 1 background investigation (BI) (equivalent or higher) package that has been successfully scheduled with the investigative service provider (ISP) and a FBI fingerprint check with favorable results. The TA and Sponsor or other appropriate Federal Government representative must coordinate with the unit BI Verifier (Command Security Officer /Trusted Agent Security Manager) or the U.S. Coast Guard Security (SECCEN) to confirm the appropriate investigation has been favorably adjudicated or scheduled at the ISP with favorable FBI fingerprint results.

(f) The COR or Contracting Officer provides such forms to, or requests such information from, contractor employees that may be necessary for obtaining a CAC via the TASS. The Contractor submits completed forms and information as directed by the COR or Contracting Officer. Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance on inaccurate or incomplete information.

(g) Contractor employees who are declined via the TASS are ineligible to perform work under this contract.

(h) When an employee with a CAC is no longer performing work under this contract, the employee must return the CAC to the COR/TA or Contracting Officer on the same day the employee stops working.

(i) The contractor shall insert this clause in all subcontracts when a subcontractor's employee is required to access a Coast Guard, DOD, or other federally-controlled computer information system and/or facility, or need PKI authentication to perform contractual duties.

(End of Clause)

4.2 PERIOD OF PERFORMANCE

The period of performance for this contract shall not exceed 30 calendar days from the date of award.

4.3 PLACE OF PERFORMANCE

The primary place of performance will be the United States Coast Guard at USCG Training Center Petaluma, 599 Tomales Road, Petaluma, CA 94952

4.4 HOURS OF OPERATION

Contractor employees shall generally perform all work between the hours of 0800 and 1500 PST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

5.0 GOVERNMENT FURNISHED RESOURCES

The Contractor shall use Government furnished facilities, property, equipment and supplies only for the performance of work under this contract, and shall be responsible for returning all Government furnished facilities, property, and equipment in good working condition, subject to normal wear and tear.

LAST UPDATED: XX/XX/XXXX PAGE 1/4

LAST UPDATED: XX/XX/XXXX PAGE 1/4

LAST UPDATED: 10/25/2022 PAGE 1/4