SOW - DEA Body Worn Camera Program (BWCP) 06-21-2024.pdf

United States Drug Enforcement Administration Body Worn Camera Program

Statement of Work

1.0 OBJECTIVE

This Statement of Work (SOW) sets forth performance requirements for acquisition of contractor support services for the Drug Enforcement Administration (DEA), and Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF). These services shall be focused on providing support for the Body Worn Camera Program (BWCP) and include Freedom of Information Act (FOIA) processing, redaction activities, video analysis, investigative assistance, and training. These services are required to procure expert and executive level support to meet the growing demands of the BWCP at DEA and the strategic requirements of the Department of Justice.

2.0 BACKGROUND

The DEA, a component of the DOJ, intends to train and equip all Special Agents (SAs) and Task Force Officers (TFOs) with body worn cameras (BWC). BWC video is maintained in the Axon Criminal Justice Information Services (CJIS) FEDRAMP High compliant cloud. DEA utilizes Axon’s video review, video redaction (blurring technology), and video management solutions to distribute, analyze, and retain chain of custody. The DEA’s mission is to defend the Constitution of the United States through protection of the judiciary and the judicial process. Specifically, the DEA is tasked with the enforcement of controlled substances laws and regulations of the United States. DEA also brings to the criminal and civil justice system of the United States—or any other competent jurisdiction—those organizations and principal members of organizations, involved in the growing, manufacture, or distribution of controlled substances appearing in or destined for illicit traffic in the United States. Furthermore, DEA recommends and supports non-enforcement programs aimed at reducing the availability of illicit controlled substances on the domestic and international markets. This law enforcement responsibility is accomplished through performance of the following functions:

• Investigation and preparation for the prosecution of major violators of controlled substance laws operating at interstate and international levels;

• Investigation and preparation for prosecution of criminals and drug gangs who perpetrate violence in communities and terrorize citizens through fear and intimidation;

• Management of a national drug intelligence program in cooperation with federal, state, local, and foreign officials to collect, analyze, and disseminate strategic and operational drug intelligence information;

• Seizure and forfeiture of assets derived from, traceable to, or intended to be used for illicit drug trafficking;

• Enforcement of the provisions of the Controlled Substances Act as they pertain to the manufacture, distribution, and dispensing of legally produced controlled substances;

• Coordination and cooperation with federal, state, and local law enforcement officials on mutual drug enforcement efforts and enhancement of such efforts through exploitation of potential interstate and international investigations beyond local or limited federal jurisdictions and resources;

• Coordination and cooperation with federal, state, and local agencies, and with foreign governments, in programs designed to reduce the availability of illicit abuse-type drugs on the United States market through non-enforcement methods such as crop eradication, crop substitution, and training of foreign officials;

• Responsibility, under the policy guidance of the Secretary of State and U.S. Ambassadors, for all programs associated with drug law enforcement counterparts in foreign countries; and

• Liaison with the United Nations, Interpol, and other organizations on matters relating to international drug control programs.

Understanding the importance of BWC video in compiling evidence for investigation and prosecution, the contract positions will provide services to the BWCP. Principal functions of the Contractor will involve video and data analytics, BWC video engineering, policy compliance and reporting, procedural development and training, and executive requirements and reporting. The contract positions will also perform functions in the support and development of the DEA’s growth and deployment of the BWCP.

This may include but is not limited to the development of project plans; composition of executive-level briefings, correspondence, presentations and supporting materials to communicate and account for strategic imperatives; other presentation requirements as necessary; and support of program offices for approved projects and directives.

3.0 SCOPE

3.1 Tasks

The Contractor shall provide services required to strengthen current operations and implement new business processes for the BWCP. The Contractor shall perform as a subject matter expert (SME) and provide insight as to the feasibility and viability of new procedures and processes as they are developed and adopted by the DEA. Duties shall include but are not limited to the following:

Video Auditing:

• Independently review recorded footage for the DEA Special Agent (SA) and Task Force Officer (TFO) arrests, arrest endeavors, execution of search and seizure warrants or orders, service of civil process and other DEA missions as determined by the BWCP manager and BWCP executives.

• Preserve all recordings within the DEA Video Retention System (VRS).

• Access DEA databases to ensure that recorded footage has been properly documented and categorized within the VRS and DEA databases.

• Ensure that each BWC recording is properly titled, identified and categorized according to the

DEA Agents Manual (AM) § 6125.13.

• Categorize each BWC video to ensure the evidence is maintained in the VRS according to the appropriate retention schedule.

• Evaluate video footage and determine whether the evidence needs to be elevated for further review by a BWC supervisor.

• Perform redactions of BWC recordings in accordance with BWCP requirements and DEA policies and procedures, and as set forth by the BWCP manager and leadership.

Duty Rotation:

• On a rotating weekly assignment, must be available to respond at all times to critical incident requests and/or directions from BWCP leadership.

• Monitor the BWC shared mailbox and SharePoint inquiry database and ensure all messages are properly forwarded, responded to and filed. Ensure that the mailbox is organized efficiently so that it serves as a useful reference for historical program activity.

• Review all videos shared by external law enforcement components/agencies and only accept those that are in accordance with DEA Policy. Once accepted into the VRS, the Duty Officer is responsible for assigning each piece of evidence for final review.

• Maintain a log of all evidence received into the VRS according to its type and maintain accurate records of the totals on a periodic basis as set forth by the BWCP manager.

Training/Onboarding:

• Assist the BWCP with the administrative process of training SAs, DEA personnel and task force partner agencies. This includes coordinating with DEA personnel to train on policies and procedures, Memoranda of Understanding (MOUs), BWC Agreements and Addendums, and Standard Operating Procedures (SOPs).

• Assist DEA personnel in the utilization of the BWC SharePoint site to complete and submit required documents.

• Maintain the BWC MOU/Agreement process in the DEA SharePoint site to ensure the most recent versions of the documents are provided to DEA personnel.

• Maintain the system workflow to keep tasks moving in a timely manner.

• Maintain and update the BWC onboarding and training trackers.

• Monitor the BWC shared mailbox daily and respond in a timely manner to personnel questions regarding the DEA BWC program-related inquiries.

• Track the number of personnel that have received DEA BWC training.

• Maintain DEA points of contact for each BWC-trained division, office, and group/team.

Evidence Sharing:

• Receive and review all sharing requests from DEA divisions and offices.

• Identify and isolate all evidence in the VRS that is associated with each request.

• Ensure that the original evidence in the VRS is never altered or manipulated.

• Share an exact copy of the evidence with the requestor.

• Maintain a log of all requests and shares received and/or processed by the BWCP.

• Facilitate the approval of all redacted videos by BWCP leadership.

Compliance Review:

• Conduct a monthly validation of each Axon user group associated with the review team.

• Ensure each Axon user group is accurate and complete so sharing requests and media releases are completed in a timely fashion and in accordance with DEA policy.

• Conduct a monthly parent agency reconciliation to identify and isolate issues associated with the sharing of BWC videos.

• Communicate with and assist parent agencies with any issues that impede the sharing of BWC footage with the DEA.

• Ensure that the parent agency is complying with the instructions set forth in the BWC policy and BWC Agreement.

• Conduct an informal compliance review of BWC videos at a rate set by BWCP leadership.

3.2 Security Access for Required Tasks

Generally, the execution of these tasks will limit most contractor personnel to unclassified material; however, some contractor personnel will require classified access when performing video auditing, duty rotation, evidence sharing, and compliance review tasks. A Top Secret/Sensitive Compartmented Information (SCI) clearance is necessary when these tasks expose contractor personnel to BWC footage for investigations that involve:

• Access to restricted/classified systems where information is reviewed and queried; or

• Multi-agency coordination and information shared by other agencies (e.g. Federal Bureau of

Investigation and Homeland Security Investigations) that is often classified; or

• Classified briefings held inside a sensitive compartmented information facility (SCIF); or

• Specific countries or regions such as China, Mexico, the Middle East, and Tri-Border Area;

or

• Terrorism, Attorney General Exempt Operations (AGEO) activities in foreign countries, or

Sensitive Activity Review Committee (SARC) activities in foreign countries; or

• Case presentations for attorneys at other DOJ components such as the United States Attorney’s Office (USAO) and Criminal Division.

See Section 7.0, Security Requirements for additional information.

4.0 PERIOD OF PERFORMANCE

The contract will include a one-year base period and four option periods as outlined in the table below:

Base October 1, 2024 thru September 30, 2025 Option 1 October 1, 2025 thru September 30, 2026 Option 2 October 1, 2026 thru September 30, 2027 Option 3 October 1, 2027 thru September 30, 2028 Option 4 October 1, 2028 thru September 30, 2029

5.0 STAFFING

5.1 Full Time Equivalent (FTE)

DEA estimates a man-year to be 2,080 hours. An FTE for this task order equates to 2,080 hours per year, plus paid leave and 11 federal holidays. The Contractor shall provide qualified personnel that meet the required skills and qualifications.

5.2 Labor Categories & Qualifications

The Contractor shall take all necessary steps to ensure that contractor personnel (Program Analyst III and Project Leader Technical II) who are selected for assignment to this contract are professionally qualified and personally reliable, of reputable background and sound character, and are able to meet all other requirements stipulated in the contract. Candidates proposed for this contract must meet the following basic qualifications:

Required:

• Personnel must meet one of the following required criteria:

o A minimum of five (5) years as a federal law enforcement officer or five (5) years of law enforcement experience within a federal law enforcement agency as a TFO; or o A minimum of one (1) year assigned to and actively supporting a BWCP for a federal, state, or local law enforcement agency, and experience with using Axon products and services; or o A minimum of one (1) year assigned to and actively supporting a BWCP for a U.S.

military branch/component, and experience with using Axon products and services;

or o A minimum of one (1) year of experience in a position editing and redacting video footage.

• The ability to obtain a Top Secret/SCI clearance as necessary to complete assigned scope of work.

• The ability to easily learn and adapt to new systems, policies, and procedures.

• Strong interpersonal and written skills.

• A bachelor’s degree from an accredited institution recognized by the U.S. Department of

Education.

Preferred:

• Familiarity with use of agency mission systems.

• Strong technological background.

Candidates who do not have the required experience and education but have a combination of other relevant qualifications may be considered on a case-by-case basis. In this situation, a waiver must be approved by the CO and/or COR to allow the candidate to be assigned to the contract.

6.0 DELIVERABLES

All deliverables shall be provided to the Contracting Officer’s Representative (COR). The COR will evaluate deliverables for completeness, correctness, and sufficiency of content. If the COR determines a deliverable is unacceptable, the Contractor shall correct all deficiencies within the timeframe stated by the COR. The acceptability of deliverables will be reflected in the Contractor’s performance evaluation. The Contractor shall produce the following deliverables:

Deliverable Due Medium/Format Submit to Staffing Plan Five (5) business days after the contract award.

Electronic COR

Reports on number of requests in queue, active, completed and outstanding.

Five (5) business days after the start of the month, covering the previous month.

Electronic COR

Monthly Financial Report

Five (5) business days after the start of the month, covering the previous month.

Electronic COR

7.0 SECURITY REQUIREMENTS

The contract has been classified at the TOP SECRET level with SCI access. All contractor personnel needing access to the respective level of information must be able to obtain and maintain the appropriate clearance level. Contractor personnel must have their security clearances granted through the Department of Defense (DOD) Defense Counterintelligence and Security Agency (DCSA). Only U.S. citizens, by birth or naturalized, shall be permitted to perform services under this contract. DEA reserves the right to supplement the DOD/DCSA background investigation performed on all contractor personnel with its Drug Use Statement. The risk level associated with this contract is “High” and the personnel working on this contract effort must undergo the appropriate background investigation or be issued a waiver by the Office of Security Programs, Personnel Security Section (ISR) prior to commencing work on this contract. ISR will conduct a suitability review of all contractor personnel. A final suitability determination will come from ISR on contractors requiring access to DEA facilities, systems, or Sensitive But Unclassified (SBU)/National Security Information.

8.0 WORK SCHEDULE

8.1 Regular Schedule

Under this contract, a typical workweek shall be comprised of 40 productive labor hours. Core hours are from 9:00am to 3:30pm, Monday through Friday.

8.2 Telework

Under this contract, all personnel are eligible for telework; however, the Contracting Officer (CO) and COR have the right to amend, deny, terminate, or suspend a telework agreement at any time if Contractor performance declines, if the arrangement fails to support organizational needs, and/or becomes ineligible in accordance with DOJ Policy Statement 1200.01 Telework. Proposed telework arrangements should be approved and coordinated with the BWCP COR.

8.3 Collateral Duties

Contract personnel are not authorized to work collateral duties that would conflict with the productive labor hours worked for DEA. For example, contract personnel should not perform a non-billable task (e.g. Contract Manager) for the Contractor and billable task (e.g. Program Analyst) during a regularly scheduled workday. Contract personnel shall work 40 productive labor hours per week only in support of DEA.

9.0 TRAINING

The Contractor is responsible for providing adequate and proper training of all personnel working under this contract. The Contractor shall arrange and provide all prerequisite training specific to the relevant positions. Additionally, the Contractor shall educate the Project Manager on the terms and condition of the contract.

10.0 TRAVEL

Domestic travel outside of the designated performance location or work location is anticipated.

Overnight travel by the contract personnel must be approved by the BWCP manager or COR prior to any travel undertaken. The government will reimburse the contract employee for all travel expenses in accordance with applicable travel regulations and rates. Contract employees are not entitled to travel on government city-pair airfare. Contract personnel working temporarily at a government site or alternative facility will consider such facility their normal work site. Salary is not reimbursable unless travel occurs during normal business hours. Invoiced travel expenses must be itemized with receipts for transportation and lodging attached and submitted to the BWCP manager and COR.

mailto:Jason.T.Bradford@dea.gov mailto:Denise.N.Scott@dea.gov mailto:Christina.W.Fultz@dea.gov