SOW Data Wall (DRAFT).pdf

STATEMENT OF WORK (SOW)

1. Work Order Title. 375 CS Cyber Operations Center Data wall Audio Video NIPRNET and SIPRNET

3. Background. The consolidated Scott Air Force Base (AFB) Communications and Information (C&I) environment support users across multiple environments supporting the missions of all organizations assigned to Scott AFB. The installed infrastructure interfaces with multiple on-site, Department of Defense (DOD), service, and common-user networks (i.e., Secret Internet Protocol Router Network (SIPRNET), and Non-Classified Internet Protocol Router Network (NIPRNET)). Air Force infrastructure in general is undergoing transformation and the specific network equipment may change during this contract.

4. Objectives: The objective of this Statement of Work (SOW) is for a contractor to install a fully functional Video Data Wall System in Suite 102 within building 1575. This install shall provide the Cyber Operations Center at Scott AFB, IL the functionality to display both SIPRNET and NIPRNET data on a Data Wall in a new office in accordance with Information Assurance parameters. The required Video Data Wall Install will be a complete installation. Providing capabilities to output to 54” x 192” High-Definition Video displays over 2 networks while incorporating current audio set-up for audio functionality.

5. Scope. The contractor shall provide trained, certified, and fully qualified personnel; supervision; task management; technical services; and tools required to provide network administration and operational support as described in this PWS.

6. Performance Requirements.

6.1. Specific Tasks and Requirements.

6.1.1 Capabilities: The required Video Data Wall shall provide the 375th Comm Squadron, Cyber Operations Center at Scott AFB, IL the functionality to display both SIPRNET and NIPRNET data on the front facing Wall within their area of operation. All of the current capabilities must remain after installation.

6.1.1.1 Eight displays configured for two networks for graphics/video, plus background channel

6.1.1.2 Edge-blending and bezel compensation

6.1.1.3 Fully real-time with no dropped frames

6.1.1.4 Superb video quality

6.1.1.5 Embedded operating system

6.1.1.6 Robust 24/7 operation

6.2 Video Data Wall Re-Install Equipment/System Requirements.

DRAFT

6.2.1 The contractor shall install eight (8) HD video displays.

6.2.2 The contractor shall install two (2) –Video Digital Media Switches (or equivalent) to provide

Video Digital Media Switching for both NIPR and SIPR.

6.2.3 The contractor shall install one (1) – Video Digital Switch (or equivalent) to provide NIPRNET

Input/Output.

6.2.4 These inputs include: One (1) – Server, as well as current and future NIPRNET requirements

6.2.5 The contractor shall install one (1) – Video Digital Switch (or equivalent) to provide SIPRNET

Input/Output.

6.2.6 These inputs include: One (1) – Server, as well as current and future SIPRNET requirements.

6.2.7 The Video Digital Matrix Switches (or equivalent) shall be fully modular and expandable offering ultra-fast digital video and audio switching, and lossless HD multi-room signal distribution, for all types of AV sources. Including ultra-fast switching and pure, lossless distribution of HDMI and other signals to support all the Blu-ray Disc® players, HDTV receivers, digital media servers, computers, HD cameras, and high-definition displays. Also, manages all of the disparate AV signals and devices to deliver a transparent user experience, and ensure an optimum video image and audio signal at every location.

6.2.8 The contractor shall install one (1) –Crestron Touch control unit or equivalent (One on the Primary controller’s desk within the Operations floor, and one in the briefing/presentation area.

All control units shall be wired due to the Classified SIPRNET connectivity.

6.2.9 The contractor shall install a rack on the Cyber Operations Center (CYOC) Floor or designated area for Video Digital Matrix Switch installation. This rack shall be installed near the Display wall

6.2.10 The contractor shall connect all proposed video sources to the proposed Video Digital Matrix Switches and controllers.

6.2.11 The contractor shall provide submittal for all cable solution/installation for NIPRNET/SIPRNET separation validation.

6.2.12 Each Crestron controller, or equivalent, shall control the cable tuners located on the CYOC Operations Floor. This will allow the cable tuner channels to be displayed on any screen on the Data Wall once connected.

6.2.13 Information Security – The contractor shall verify and document that the proposed cable tuners located in the CYOC only provide tuner channel signaling from the cable provider to the CYOC. All outbound signaling shall be blocked or inoperable to provide classified data security protection for the CYOC and Data Center.

6.3 Touch-Panel Controller Equipment.

6.3.1 The contractor shall install two (2) - Crestron wired control systems (or equal video/audio wireless control system) to control all video display options and audio requirements.

6.3.2 The controller equipment shall provide capability to control all functions of the Video Data

Wall system.

6.4 Requirements.

6.5.1 The contractor shall connect all the required power to all video data wall components. If any additional power is required, this shall be submitted through the contracting office for 375th CS implementation/installation prior to installation.

6.5.2 Any equipment, furniture, equipment rack or wall cabinet, should match current room décor and follow red/black guidance from IA office and MIL-HDBK-232A/revisions and TEMPEST 2-95A.

6.5.3 The contractor shall identify all allied support required. The 375th Comm Squadron and Facility Management team shall assist in filing the 332 requests for permission for the contractor to perform work with CE.

6.5.4 The Contractor shall conduct an in-brief with the site POC or designated representative and other site personnel before the start of implementation. The in-brief shall familiarize the customer with the purpose of the Contractor's visit and coordinate the project schedule (e.g., arrange for required escorts; Base POC schedule; etc.).

6.5.5 The Contractor shall conduct an out brief with the site POC or designated representative and other site personnel at the conclusion of the implementation. The implementation out-brief shall inform the customer of implementation results and necessary maintenance issues.

6.5.6 The Contractor shall utilize all walk-thru information to analyze the project requirement to perform engineering. The Contractor shall ensure the technical solution will integrate into the existing site-specific infrastructure. The Contractor shall provide follow-on support via telephone to clarify their solution as required.

6.5.7 The Contractor shall be responsible for preventing any unscheduled Contractor-caused interruptions of service. The Contractor shall coordinate planned outages with the site POC at least five workdays in advance of the outage if the implementation necessitates disruption of service, (e.g., communications, electrical, or other utilities).

6.5.8 The Contractor shall install, test and perform all necessary efforts to ensure successful completion of this project and make operational the equipment in all locations. The Contractor shall submit industry standard and site-specific test and acceptance procedures for Government review and approval. The contractor shall perform approved test to obtain system acceptance. The contractor shall complete all installation and testing activities within 60 calendar days of award.

6.6 Warranty.

6.6.1 The Contractor shall provide written procedures and required information for warranty services prior to cutover in the site acceptance form or as an attachment to the site acceptance.

6.6.2 The period of performance is a base period of 60 days including installation, training, and testing & acceptance.

6.6.3 The Contractor shall perform configuration management of all equipment associated with the completed Video Data Wall System Upgrade. The Contractor shall provide configuration management information to the project manager. The configuration management information shall include, but not be limited to, a list of all components installed by system serial number (hardware), all passwords and if applicable software/IOS. The Contractor shall also provide schematics and wiring diagrams incorporating the new equipment and cabling into the existing configuration.

6.7 Non-disclosure and Property Protection.

6.7.1 To safeguard information, the contractor shall enter into non-disclosure agreements with the local security manager responsible if applicable.

6.7.2 The Contractor shall be responsible for safeguarding all government property, classified information, and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured. When not under the direct control of contractor personnel, all government facilities, equipment, and materials utilized by contractor personnel shall be secured.

6.7.3 The Contractor shall maintain a current listing of employees. The list shall include the employee’s name, and level of security clearance if applicable. The list shall be validated and signed by the Program Manager and provided to the government Security Officer within 10 days of the contract award. An updated listing shall be provided when an employee’s status or information changes.

6.8 Documentation.

6.8.1 The Contractor shall provide the Government with all documentation compiled during the course of the project. The documentation shall be delivered by the Contractor in both hard copy and soft copy formats (PDF Preferred) This documentation shall include:

6.8.1.1 Project Management Information

6.8.1.2 Project Planning Materials

6.8.1.3 Services Change Orders

6.8.1.4 Hardware Change Orders

6.8.1.5 Out of Scope Work Hours

6.8.1.6 Product Inventory

6.8.1.7 Serial Numbers

6.8.2 The Contractor shall provide at least one paper copy and one soft copy of the latest version of operation, installation, and maintenance manuals and practices/users guide for each system installed.

6.8.3 The Contractor shall provide standard commercial deliverables and documentation. Documentation shall be provided in Microsoft Word 2016 or newer, or PDF format unless specified otherwise below or agreed to by the Government Contracting Officer and the Contractor before installation.

6.8.4 The Contractor shall prepare and deliver a schedule detailing project activity. The Contractor shall establish the project schedule/plan and submit it with the technical proposal. The schedule will not change after contract award.

6.9 Acceptance/Installation Test Plan.

6.9.1 The Contractor shall provide a test plan as to how the system will be tested to demonstrate to the Government that the system is fully operational and meets or exceeds the specified requirements and that the system is fully ready to be placed into service. The Contractor shall test the system to demonstrate to the Government quality assurance evaluation of the system. These tests shall be accomplished prior to the system being placed into service.

6.9.2 The Contractor shall provide an installation test report of the results of the testing accomplished under the installation test plan.

6.10 Example Architecture/Display Options of the Video Data Wall.

9. Place of Performance. All services will be performed within Building 1575 103 West Losey on Scott AFB, IL.

62225. Contract Management will be conducted at the contractor’s facility. Travel in and around the primary place of performance may be required throughout the period of performance.

As instructed by the COR, the contractor shall continue performance in emergency or mission essential conditions.

Additionally, the contractor may be required to account for the whereabouts of their personnel should this information be requested by the COR.

Alternate Place of Performance – No alternate places of performance is authorized on this contract.

10. Period of Performance. Base Period: 60 days from date of award. As determined and approved by the COR, the contractor shall continue performance in emergency or mission essential conditions. Additionally, the contractor may be required to account for the whereabouts of their personnel should this information be requested by the COR.

11. Delivery Schedule.

Deliverable Title

Format Due Date Distribution/Copies Frequency and Remarks

Monthly Task Reports

MS Word (AF standard for MS Office)

Last duty day of each month or end of work whichever occurs first

Work center supervisor/NCOIC/

COR

Monthly

Weekly Activity Reports

MS Word (AF standard for MS Office)

Last duty day of week or end of

Work center supervisor/NCOIC/

COR

Weekly work whichever occurs first

12. Security Requirements.

The COR shall acquire all necessary base passes for contractor personnel. The contractor shall provide employee identification badges. The Government will provide security badges and access and escort into the place of performance. The personnel performing the PWS tasks and working on SIPR described herein must possess at least a SECRET Security Clearance granted by the DOD. Verification of this shall be accomplished through Defense Information System for Security (DISS) The Contractor will require personnel with SECRET or better clearances at all times during the performance of this contract. In general, work will be unclassified or up to SECRET during implementation and testing.

In accordance with Information Assurance Workforce Improvement Program, DOD 8570.01-M and as stated as follows in the Air Force Manual (AFMAN) 33-285,

a) The contractor personnel shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform information assurance functions in accordance with DOD 8570.01-M, Information Assurance Workforce Improvement Program. The Contractor shall meet the applicable information assurance certification requirements, including—

(1) DOD-approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DOD 8570.01-M; and

(2) Appropriate operating system certification for information assurance technical positions as required by DOD 8570.01-M.

(b) Upon request by the Government, the Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions.

(c) Contractor personnel who do not have proper and current certifications shall be denied access to DOD information systems for the purpose of performing information assurance functions.

Failure to comply with established security procedures (described in the 33-series Air Force Instructions) will result in immediate loss of access to the network and to Scott AFB for the individual(s).

References:

a. DoDM 5200.01, Vol 1-4 Information Security Program, 24 February 2012

b. DOD 5200.02, Procedures for the DoD Personnel Security Program, 3 April 2017

c. DOD 5220.22-M, National Industrial Security Program Operating Manual, February 2006 Incorporating Change 02 May 2016

12.2 Security Clearance and Information Technology (IT) Level. Personnel performing on or supporting a Department of Defense (DoD) contract/order in any way shall be U.S. citizens. The personnel security requirements for this contract/order cover the individuals supporting the Task Areas delineated in the table below. Contractor personnel must possess the interim or final security clearance and interim or final IT-level eligibility delineated in the table below when performance starts.

PWS Task / Subtask

Clearance Level

IT Level Access

Level of Classified Access

Justification for Access to Classified

6.1. Installation

Technician and Programming.

Secret IT-II NATO Personnel working this contract require SIPR Net access. Based on current requirements all personnel must have NATO access if working on SIPR Net.

12.3 Investigation Requirements.

12.3.1 All personnel requiring Secret access under this contract/order shall undergo a favorably adjudicated Tier 3 (T3) Investigation formerly known as a National Agency Check, Local Agency Check and Credit Check or Access National Agency Check and Inquiries as a minimum investigation. The Tier 3 Investigation will be maintained current within 10-years and requests for Secret Periodic Reinvestigations will be initiated by submitting a Tier 3R investigation prior to the 10-year anniversary date of the previous Tier 3 Investigation.

12.3.2 The contractor is required to have personnel cleared with an interim or final Secret/IT-I or Secret/IT-II (as specified in the table located in section 11.2) at contract start date. If contractor personnel are replaced during performance of the contract, replacement personnel should also have interim or final clearance Secret/IT-I or Secret/IT-II (as specified in the table located in section 11.2).

12.4 Adjudication for IT-I access. Favorable Adjudication of any previous T3, T3R, SSBI, SBPR or PPR by any of the DoD Central Adjudication Facility or other federal adjudications facilities within a six-year period will be automatically accepted for final IT-I access.

12.4.1 Prior to granting interim IT-I authorization, the supporting security manager will forward a written request for interim IT-I authorization to 375 Communications Group Security office PSO for approval. The request for SSBI (e-QIP, FBI name and fingerprint check) must be submitted by 375 Communications Group Security office to the

OPM.

12.5 Visit Access Request (VAR) Package/Visit Authorization Letters (VAL). VARs shall be processed and verified through DISS to Security Management Office ‘SF1LFMV1-CG-375’. DISS visits for contracts/orders are identified as “Other” or “TAD/TDY” and will include the Contract/Order Number and Automated Data Processing (ADP)/IT- Access level of the contract/order in the Additional Information section. Contractors that do not have access to DISS may submit visit authorizations by e-mail in a password protected .pdf to the COR or ACOR specified in Section 1.0

If DISS is not available, the VAR/VAL must contain the following information on company letterhead.

• Company name, address, telephone number, facility security clearance

• CAGE CODE

• Contract/Order Number

• Name, SSN, date and place of birth, and citizenship of the employee intending to visit

• Certification of personnel security clearance and any special access authorizations required for the visit (type of investigation & date, adjudication date & agency, and IT access level)

• Name of COR/ACOR

• Dates or period the VAR is to be valid.

11.6 Security Contacts. 375th CS Security Personnel can be contacted for Industrial or Personnel Security related issues at (618) 256-2313 or via mail at:

375 CS/CSS 375 CS/CSS

ATTN: Security Manager ATTN: Security Manager 859 Buchanan Street 859 Buchanan Street Rm 120 Rm 120 Scott AFB, IL 62225 Scott AFB, IL 62225 For Base or Directorate-specific security related matters, contact the Communications Group Security Manager at:

Name: SSgt Andrew Mitchell Alternate: A1C Poodthaneth M. Saengkhamphong Phone Number: (618) 256-2305 E-mail: 375CG.SecurityManager@us.af.mil

12.7 Information Security and other miscellaneous requirements.

12.7.1 Contractor personnel shall comply with all local security requirements including entry and exit control for personnel and property at the government facility.

12.7.2 Contractor employees shall be required to comply with all Government security regulations and requirements.

Initial and periodic safety and security training and briefings will be provided by Government security personnel.

Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal and the contractor will not be able to provide service on this contract/order.

12.7.3. Contractor employees with an incident report in DISS who have had their access to classified suspended will not be permitted to fill positions requiring access to classified information on a DISA contract/order.

12.7.4 The Contractor shall not divulge any information, classified or unclassified, about DoD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The Contractor shall observe and comply with the security provisions in effect at the DoD facility. Identification shall be worn and displayed as required.

mailto:375CG.SecurityManager@us.af.mil

12.7.5 375th Comm Squadron retains the right to request removal of contractor personnel regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government.

12.7.6 Contractor personnel will generate or handle documents that contain For Official Use Only information at the Government facility. Contractor personnel will generate or handle documents that contain Proprietary, Contract Sensitive, or similarly designated information at the Government facility.) Contractor personnel will have access to, generate, and handle classified material up to Secret only at the location(s) listed in the place of performance section of this document.) All contractor deliverables shall be marked in accordance with DoDM 5200.1, Vol. 3, Vol. 4, Information Security, DoD 5400.7-R, Freedom of Information Act Program, unless otherwise directed by the Government. The contractor shall comply with the provisions of the DoD Industrial Security Manual for handling classified material and producing deliverables. The contractor shall comply with DISA Instruction 630-230-19, Cybersecurity.

13. Antiterrorism (AT)

AT Level I Training. (The following provision/contract text is for contractor employees with an area of performance within an Air Force-controlled installation, facility, or area.) Coordinate with the installation ATO/ATPM to ensure Level I - AT Awareness Training is completed by all contractors within 30 days of requiring access, and annually thereafter. (T-3) Coordination for training should be done by the requiring unit after contract award.

Access and General Protection/Security Policy and Procedures. (This standard-language text is for contractor employees with an area of performance within an Air Force-controlled installation, facility, or area.) Contractor and all associated sub-contractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the Dixon Visitor Center or security office. Contractor workforce must comply with all personal identification verification requirements as directed by DAFMAN 31- 101v3 and the 375 AMW AT/IDP. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters.

EAGLE EYES Training. (The following provision/contract text is for contractor employees with an area of performance within an Air Force-controlled installation, facility, or area.) Eagle Eyes. The Eagle Eyes program is a DAF AT initiative that enlists the eyes and ears of all DAF military, civilians, contractors, and dependents. The Eagle Eyes program is a reporting mechanism for the base community on how to report suspicious behavior or possible terrorist activity. Each installation shall outline procedures in the installation AT plan on how to receive and log suspicious activity reports and suspicious incident reports and to pass those reports expeditiously to their servicing Office of Special Investigations (OSI) detachment for appropriate action. (T-3) OSI provides threat data to the installation commander, the vice commander, and the DFC as appropriate to ensure an optimal common operating picture and an AT/Base Defense (BD) posture for the given installation’s area of responsibility (AOR) in accordance with Air Force Mission Directive (AFMD) 39, Air Force Office of Special Investigations (AFOSI) and Air Force Policy Directive (AFPD) 71-1, Criminal Investigations and Counterintelligence. This program implements the spirit and intent of DoDI 2000.26, DoD Use of the Federal Bureau of Investigation (FBI) eGuardian System.