SOW - CSU - Zeiss Cirrus 6000 10.22.25.pdf

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OPTOMETRY EQUIPMENT- CLINTON IHS Federal contract opportunity
Solicitation number
IHS1519163
Issued by
Department of Health and Human Services Indian Health Service

About this file

This Statement of Work (SOW) is for the Indian Health Service's Clinton Service Unit, seeking to procure two Zeiss Cirrus Model 6000 OCT with AngioPlex software devices for the Clinton and El Reno Indian Health Centers. The contract requires delivery of two optical coherence tomography (OCT) machines within 60 days of award, with comprehensive technical specifications including spectral domain OCT capabilities, advanced imaging features for retina and glaucoma analysis, and specific scan patterns and resolution requirements. The contract includes a base year (2025-2026) with four additional option years, an OPTIME COMPLETE annual service agreement, and requires the contractor to provide preventative maintenance, technical support, on-site training, and certified Zeiss field engineer personnel.

The SOW details extensive technical requirements for the devices, including precise scanning capabilities such as 100,000 A-scans per second, multiple scan patterns (3x3, 6x6, 8x8 mm), and advanced analytical applications for retina and glaucoma assessment. The contract mandates compliance with Section 508 accessibility standards, requires secure remote service access, and specifies that contractor personnel must be knowledgeable about the Zeiss Cirrus Model 6000 OCT machines. Delivery locations include Clinton Indian Health Center in Clinton, OK and El Reno Indian Health Center in El Reno, OK, with strict requirements for delivery timing, personnel qualifications, and ongoing maintenance and support.

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Department of Health and Human Services Indian Health Service Clinton Service Unit

Statement of Work (SOW) Zeiss Cirrus 6000 OCT with AngioPlex

1. PURPOSE OF THE PROJECT

The purpose of this contract, in accordance with the IHM IHS Circular 24-05, is to procure two (2) new Zeiss Cirrus Model 6000 OCT with AngioPlex software devices, or equal to, and annual service agreements for the Clinton Service Unit (CSU) that is comprised of the Clinton Indian Health Center (CIHC), El Reno Indian Health Center (EIHC) and Watonga Indian Health Center (WIHC). The Indian Health Services (IHS) requires two (2) new Zeiss OCT devices, or equal to, and service agreements to replace end of life equipment and equipment that has been removed from service. The Indian Health Services (IHS) requires an annual service agreement to ensure proper and safe operating conditions to conduct patient care, as well as medical equipment and devices certified to maintain accurate factory standards and operational support, assuring federal compliance to 21 CFR, subchapter “J”, parts 1020.30, 1020.31 and 1020.32; and IHS compliance with Joint Commission Environment of Care Chapter II, section D. The CSU facilities are outpatient federal facilities that provide ambulatory care for eligible Native American patients that are registered for services.

2. DETAILED DESCRIPTION OF THE TECHNICAL REQUIREMENTS

The contractor shall provide two (2) new Zeiss Cirrus Model 6000 OCT with AngioPlex software devices, or equal to, to include the table(s), printer(s), installation, training, delivery, and annual service agreement services at the Clinton and El Reno Indian Health Centers. Technical Specifications, capabilities, and services shall include but not limited to the following:

Key Parameters:

Methodology: Spectral domain OCT Optical source: Superluminescent diode (SLD), 840 nm A-scan depth: 2.0 – 2.9 mm (in tissue) Scan speed: 100,000 A-scans per second Min. pupil diameter: 2.0 mm

Resolution:

Axial resolution: 5 μm (in tissue), 1.95 μm (digital) Transverse resolution: 12 μm (in tissue) Refractive error adjustment: –20D to +20D (diopters)

Fundus Imaging:

Methodology: Line Scanning Laser Ophthalmoscope (LSO) Optical Source: SLD 750 nm Field of View (degrees): 36×30

Posterior Segment scans:

OCT: Cube scan (Macula and Optic Disc) HD Raster (1, 5, 21-line, cross and radial); Raster scan length* 3–12 mm; image averaging up to 100× OCTA: 3×3, 6×6, 8×8, 12×12 mm (Macula)

Anterior Segment scans:

Cube, HD Cornea, Pachymetry, HD Angle, Wide Angle-to-Angle, Anterior Chamber, 5-Line Raster

Clinton Service Unit

Analytical applications Retina:

Macular Thickness Analysis with Reference Database (Diversified and Asian) Macular Change Analysis Advanced RPE Analysis 3D Visualization En Face Analysis CIRRUS Wellness Exam

Glaucoma:

Guided Progression Analysis Ganglion Cell/IPL Thickness with Reference Database (Diversified and Asian) RNFL Thickness with Reference Database (Diversified and Asian) ONH Parameters with Reference Database (Diversified and Asian)

– Average cup-to-disc ratio

– Average, Superior and Inferior RNFL Thickness CIRRUS Wellness Exam

Anterior Segment:

9 mm Epithelial Thickness and Pachymetry Mapping HD Cornea with Cornea Caliper Tool ChamberView Full Anterior Chamber Imaging for phakic IOL sizing and safety distance measurements Angle imaging and measurement tools for Glaucoma (AOD, TISA, SSA)

Instrument Specifications Weight: 35 kg (77 lbs.) (without monitor) Dimensions (L × W × H): 62.2 × 42.5 × 29.2 cm (24.4 × 16.7 × 11.4 in) (without monitor)

Input Power:

Voltage and Mains Frequency: 230V, 100/120V, 50–60Hz Electrical Class: IEC 60601-1 Class I

Computer Specifications:

Monitor: 22" Widescreen HD Resolution: 1920×1080 Internal storage: 2 TB with 128 GB SSD (> 80,000 scans) USB Ports: minimum 6 Input devices: Wireless keyboard, Wireless mouse Processor: Intel® Core i7 (7th Gen) Operating system (Instrument): Windows® 10 Enterprise Supported operating systems (Review Station): Windows® 11, Windows® 10, Windows® 8.1, Windows® 7 (64 bit)

Detailed Specifications:

2.1. Unit must have the ability to capture and provide OCT Angiography by one (1) single OCT scan that allows for visualization of both micro vascular and structural information in a noninvasive dye free scan by the OCT.

2.2. Unit must have the ability to capture all the following scans and degree of views in OCT Angiography as listed here: OCT Angiography: Field of View (mmx mm) 3x3, 6x6, 4.5x4.5 (ONH), 8x8, 9x9, 12x12, Montage 14.4x14.4mm.

2.3. Unit must have the ability to import and integrate the Current Cirrus Model HD OCT 5000 raw data.

2.4. The raw data from the new unit must be interchangeable with current OCTs that reside in the clinic.

2.5. The unit must have an exact Macular Scan Pattern of 512x128 for retina scan that is 6mmx6mm scan area.

2.6. The unit must have an exact scan pattern of 200x200 in a 6mmx6mm cube for Glaucoma Scan. The scan pattern must be able to capture and provide RNFL, ONH, Neuro Retinal Rim Tissue, and 3-D Cube capabilities all in one (1) scan, with no more than 30 microns between each “slice”. Total Data Points for Glaucoma Scan is 40,960,000

2.7. The unit must be able to compare 9 tests in one glance under the GPA Glaucoma Progression Analysis in one (1) view. (2 baseline, 7 subsequent visits.)

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2.8. Unit must be able to provide a report for Ganglion Cell Analysis that is derived from a scan must be comprised of 6mmx6mm cube scan with a minimum by 200x200 line scan pattern with no more than 30 microns between each “slice”. Total data points for Ganglion Cell Scan must be at minimum over 40 million data points.

2.9. Unit must provide for Anterior Segment scan that is at minimal 15.5 mm in length x 5.8 mm in depth, which is the full view of the Anterior Chamber.

2.10. Unit must provide a Global Pachymetry report that is comprised of minimum of 24 radial scans and must be at a minimum 9mm in length. The Global Pachymetry report must provide the Minimum Value, Average Value, and Maximum value in Microns of Cornea Thickness in each of the area of central 0-2mm, 2-5mm, and 5-7mm range.

2.11. Unit must provide Global Epithelial report that is comprised of minimum of 24 radial scans and must be at a minimum 9mm in length. The Global Epithelial report must provide the Minimum Value, Average Value, and Maximum value in Microns of Cornea Thickness in each of the area of central 0-2mm, 2-5mm, and 5-7mm, 7-9mm range.

2.12. The unit must include a built-in LSO (Line Scanning Laser Ophthalmoscope) Fundus Camera. (The LSO Fundus Camera provides a wide field image of retina + enables tracking.)

2.13. The units Motorized Focus Range (Focus Adjustment) must be able to handle patients from minus 20 diopters to plus 20 diopters.

2.14. The unit must have the ability to scan and acquire the Ganglion Cell Analysis that does NOT include the Inner Limiting Membrane or the Retinal Nerve Fiber Layer in the scan.

2.15. Unit must be able to offer Ganglion Cell Progression Analysis that will review the previous 8 tests of a single eye.

2.16. Unit must offer the ability to merge with the Humphrey Visual Field unit to provide a 1-page report within FORUM that is inclusive of Structure and Function.

2.17. Unit must include FastTrac™ technology. FastTrac™ reduces eye motion artifacts without sacrificing patient throughput with a proprietary scan acquisition strategy, high speed 20 Hz LSO camera, and single-pass alignment scanning.

2.18. Unit must allow for all raw patient data from the Cirrus 4000, or Cirrus 5000 instrument to be transferred into the Cirrus 6000 seamlessly and used immediately for Guided Progression Analysis or any other Cirrus analytical program.

2.19. Anterior Segment Imaging: 15.5 mm in length x 5.8 mm in depth.

2.20. Global Pachymetry Scan: 24 radial scans at minimum 9mm in length.

2.21. Global Pachymetry: Report that provides the Minimum, Average, & Maximum value in Microns of Cornea

Thickness in each of the area of central 0-2mm, 2-5mm, and 5-7mm, 7-9mm range.

2.22. Global Epithelial: Report that provide the Minimum, Average, & Maximum value in Microns of Cornea

Thickness in each of the area of central 0-2mm, 2-5mm, and 5-7mm, 7-9mm range.

2.23. Retina Report: RPE Elevations Prior, Current, Difference, Change: in 3mm, 5mm Area of Volume Metrics.

2.24. EDI Scan: Enhance Depth Imaging scan for Choroidal Imaging.

2.25. PanoMap: Wide-Field Analysis: structural data for the entire posterior pole is displayed – RNFL, ONH, GCA metrics show the extent of structural damage.

2.26. Guided Progression Analysis: 2 Baseline 7 additional scans for comparison.

2.27. Retina Scan Patterns:

2.27.1. HD 1 Line 100x 1 Line (100x averaged)

2.27.2. HD 21 Line 21 Lines (4 or 8x averaged)

2.27.3. HD Radial 12 Lines (8x averaged)

2.27.4. HD Cross 10 Lines - 5 horizontal, 5 vertical (8x averaged)

2.27.5. 512x128, 200x200

2.28. Glaucoma Scan Pattern: 200x200 Neuor Retinal Rim Tissue: Exact tissue measurement in 360 degrees.

2.29. Anterior Segment Premier

2.29.1. Module with External Lens Kit Measurement Capabilities.

2.29.2. ChamberView™ 15.5 mm x 5.8 mm (max.) Anterior Chamber Depth, Angle to Angle Distance, Lens Vault, Chamber Area, Corneal Thickness, Angle and Caliper Tools.

2.29.3. Wide Angle to Angle 15.5 mm x 2.9 mm Angle Opening Distance (AOD500/750), Trabecular Iris Space

Area (TISA 500/750), Scleral Spur Angle, Angle and Caliper Tools.

2.29.4. HD Cornea 9 mm x 2 mm Residual Stromal Thickness, Caliper Tool

2.29.5. HD Angle 6 mm x 2.9 mm Angle Opening Distance (AOD500/750), Trabecular Iris Space Area (TISA 500/750), Scleral Spur Angle and Caliper Tools.

2.29.6. Pachymetry Map 9 mm diameter Sector Thickness Values, Minimum Thickness.

2.29.7. Epithelial Map 9 mm diameter Sector Thickness Values, Minimum Thickness.

2.30. AngioPlex Scanning:

2.30.1. HD AngioPlex 12x12 mm OCTA Single Shot (500x500)

2.30.2. HD AngioPlex 8x8 mm 2 repetitions (654x654)

Clinton Service Unit

2.30.3. HD AngioPlex 6x6 mm 3 repetitions (490x490)

2.30.4. HD AngioPlex 3x3 mm

2.30.5. AngioPlex Montage: 14x10mm, 14x14mm (auto-montage)

2.31. Service Agreement Requirements:

2.31.1. Preventative Maintenance according to the manufacturer’s guidelines (often once a year), by prior arrangement or in accordance with the maintenance schedule. Including wear and tear parts check according to manufacturer’s guidelines during system inspection and calibration.

2.31.2. A direct service telephone number to contact personnel in case of an emergency or other issues (technical, application, information) with a Zeiss system.

2.31.3. Telephone support provided by personnel at the ZEISS Service Center regarding technical and application issues via telephone.

2.31.4. Remote Service involves using an encrypted Internet connection to perform activities such as identifying sources of malfunctions, remote support, software updates, etc.

2.31.5. Parts of instruments are exchanged in order to restore the complete functionality of the device. For this purpose, original ZEISS spare parts are used only.

2.31.6. The contractor shall provide secure remote service access.

2.31.7. The contractor shall provide preventative maintenance, repairs, and services in a timely manner and compatible with patient schedules and availability.

2.31.8. The contractor shall provide designated government employee and biomedical technicians with electronic PM

Service and repair reports per site visit on all systems covered by this contract.

2.31.9. After completion of requested or scheduled contracted services, the FE shall provide a briefing of field service visit to the designated government employee or biomedical equipment technician, prior to site departure.

3. PERIOD OF PERFORMANCE

12 months from date of award.

Delivery of two (2) new Zeiss Cirrus Model 6000 OCT units with AngioPlex software, or equal to, to include table(s), printer(s), installation, and training(s) to be provided within 60 days from date of award.

Base plus an additional four (4) option years

Base year: 2025-2026

Option year 1: 2026-2027

Option year 2: 2027-2028

Option year 3: 2028-2029

Option year 4: 2029-2030

4. LEVEL OF EFFORT

4.1. The contractor shall facilitate the delivery of two (2) new Zeiss Cirrus Model 6000 OCT with AngioPlex software, or equal to, to include table(s), printer(s), installation, and training(s), and meeting all technical specifications provided within this SOW, within 60 days from date of award. Delivery, installation, and training(s) shall be coordinated with CSU on-site Optometry and Biomedical personnel.

4.2. The contractor shall provide either the manufacturer’s standard warranty or a minimum one-year warranty, whichever offers greater coverage, to include all parts and labor for the warranty period.

4.3. The contractor shall provide OPTIME COMPLETE annual service agreement. Services shall include preventative maintenance, inspection, calibration, technical support and service hotline, corrective maintenance, remote services, parts, and labor. Annual service agreements shall cover a consecutive 12-month period.

4.4. Upon successful completion of patient data transfer from existing CSU Zeiss Cirrus OCT devices, the contractor shall take possession of the unit(s) being replaced, and provide a trade-in credit in accordance with industry standards. The Property Transfer shall be completed in accordance with HHS policy and procedure, and coordinated with the CSU Property and Supply manager. All hard drive(s) shall be removed from the device(s) and retained by the Clinton Service Unit.

Clinton Service Unit

4.5. Training: Comprehensive training for Zeiss Cirrus Model 6000 OCT with AngioPlex software, or equivalent, shall be provided at no additional cost by qualified contractor personnel on-site, in-person, and as requested for the Optometry and Biomedical CSU staff at the Clinton and El Reno locations.

5. SPECIAL REQUIREMENTS

5.1. The supervising official will determine if the contractor will be subject to PIV credentialing requirements for physical and logical access, in line with the below requirements.

5.1.1. Long-term contractors are defined as working in excess of four months (or 120 days, consecutively) for the purpose of background investigations. All long-term contractors must have, at minimum, a favorably adjudicated Tier 1 background investigation. Some positions may require a higher-tiered investigation, in accordance with the OMB M- 05-24 Sections, 7.F “Applying guidance to temporary employees and contractors.”

5.1.2. Short-term contractors are defined as working for less than six months or 1040 hours in a one-year period of service for the purpose of HSPD-12, in accordance with 5 CFR Part 316. Short-term contractors are not issued a PIV card, except when required for routine facility or network access. Short-term contractors are subject to an investigation conducted in accordance with the risk/sensitivity of the position.

5.1.3. Temporary hires and volunteers are defined as working for 120 days or less. The supervising official will determine whether a temporary hire working 121 days or more will be subject to PIV credentialing requirements based on the need for network and facility access. Temporary hires are subject to all personnel security requirements.

5.1.4. If onsite service employee does not require 5.1.1 through 5.1.3, then a visitors pass must be requested upon arrival with either the front desk or facilities and worn at all times while on the premises.

5.2. The US PHS Clinton Service Unit is a tobacco/smoke free environment (buildings and grounds). No tobacco/smoking use will be tolerated during service.

5.3. Security Requirements: Contractor personnel will be required to contact the government designated point of contact upon arrival when reporting for service calls or delivery supplies. The contractor shall be responsible for the security of all organizational information. Current rules and regulations applicable to the premises, where the work shall be performed shall apply to the contractor and its employees while working on the premises. These regulations include but are not limited to, escort by CSU official, presenting valid identification, smoking restriction and any safety procedures.

5.4. The contractor shall not disclose or cause to disseminate any information concerning operations of Clinton Service Unit. Such action(s) could result in violation of the contract and possible legal actions.

5.4.1. All inquiries, comments, or complaints arising from any matter observed, experienced or learned of as a result of or in connection with the performance of the contract, the resolution of which may require the dissemination of official information, shall be directed to the government’s designated representative.

5.5. The contractor will comply with the following listed regulations:

5.5.1.Privacy Act, 5 U.S.C. 552a - Office of Privacy and Civil Liberties | Privacy Act of 1974 5.5.2.Health Insurance Portability and Accountability Act (HIPAA) - eCFR :: 45 CFR Part 164 -- Security and

Privacy 5.5.3.CFR 42 Part 2 - eCFR :: 42 CFR Part 2 -- Confidentiality of Substance Use Disorder Patient Records

5.6. Indemnification and Governing Law

Indemnification, Liability, Statute of Limitations: Any provisions in the Terms of Service (TOS) related to indemnification and filing deadlines are hereby waived, and shall not apply except to the extent expressly authorized by law. Liability for any breach of the TOS as modified by this amendment, or any claim arising from the TOS as modified by this amendment, shall be determined under the Federal Tort Claims Act, or other governing federal authority. Federal statute of limitations provisions shall apply to any breach or claim.

Governing law: Any arbitration, mediation or similar dispute resolution provision in the TOS is hereby deleted. The TOS and this amendment shall be governed by and interpreted and enforced in accordance with the laws of the

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United States of America without reference to conflict of laws. To the extent permitted by federal law, the laws of the State of Oklahoma will apply in the absence of applicable federal law.

6. SECTION 508 and ACCESSIBILITY

6.1. • This product must conform to the Revised Section 508 (https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines) and WCAG 2.0 Level AA standards as outlined below.

• Solicitations for supplies and services shall require the submission of a Section 508 Product Assessment Template. The template can be found at https://www.itic.org/policy/accessibility/vpat.

352.239-73 Electronic Information and Technology Accessibility Notice.

(a) As prescribed in HHSAR 339.203-70(a), the Contracting Officer shall insert the following provision:

Electronic and Information Technology Accessibility Notice (December 18, 2015)

(a) Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998 and the Architectural and Transportation Barriers Compliance Board Electronic and Information (EIT) Accessibility Standards (36 CFR part 1194), require that when Federal agencies develop, procure, maintain, or use electronic and information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

(b) Accordingly, any offeror responding to this solicitation must comply with established HHS EIT accessibility standards. Information about Section 508 is available at http://www.hhs.gov/web/508. The complete text of the Section 508 Final Provisions can be accessed at http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards.

(c) The Section 508 accessibility standards applicable to this solicitation are stated in the clause at 352.239-74, Electronic and Information Technology Accessibility.

In order to facilitate the Government’s determination whether proposed EIT supplies meet applicable Section 508 accessibility standards, offerors must submit an HHS Section 508 Product Assessment Template, in accordance with its completion instructions.

The purpose of the template is to assist HHS acquisition and program officials in determining whether proposed EIT supplies conform to applicable Section 508 accessibility standards. The template allows offerors or developers to self-evaluate their supplies and document—in detail—whether they conform to a specific Section 508 accessibility standard, and any underway remediation efforts addressing conformance issues. Instructions for preparing the HHS Section 508 Evaluation Template are available under Section 508 policy on the HHS website http://www.hhs.gov/web/508.

In order to facilitate the Government’s determination whether proposed EIT services meet applicable Section 508 accessibility standards, offerors must provide enough information to assist the Government in determining that the EIT services conform to Section 508 accessibility standards, including any underway remediation efforts addressing conformance issues.

(d) Respondents to this solicitation must identify any exception to Section 508 requirements. If a offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies or services delivered do not conform to the described accessibility standards, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.

Standards

Clinton Service Unit

The included standards that must be met for this contract are taken from the following two resources. Compliance with these standards is mandatory for Federal agencies subject to Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

Section 508 Standards and Guidelines: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines Web Content Accessibility Guidelines (WCAG) 2.0: https://www.w3.org/TR/WCAG20/

Software Accessibility - Non-Web Based

All WCAG A & AA Success Criteria apply – EXCEPT the following:

o 2.4.1 Bypass Blocks o 2.4.5 Multiple Ways o 3.2.3 Consistent Navigation o 3.2.4 Consistent Identification

502 Interoperability with Assistive Technology 503 Application 602 Support Documentation 603 Support Services 302 All Functional Performance Criteria - Note: Applies when Chapter 5 does not address one or more functions of ICT (E204), or when an agency invokes "equivalent facilitation" (E101.2)

Hardware Accessibility

404 Preservation of Information Provided for Accessibility 405 Privacy 406 Standard Connections 407 Operable Parts 409 Status Indicators 410 Color Coding 411 Audible Signals 602 Support Documentation 603 Support Services 302 All Functional Performance Criteria - Note: Applies only when Chapter 4 does not address one or more functions of ICT (E204), or when an agency invokes "equivalent facilitation" (E101.2))

For Hardware that has closed functionality include

402 Closed Functionality

For Hardware with display screens include

408 Display Screens

Support Documentation Accessibility

E602.1 General - Documentation that supports the use of ICT shall conform to 602.

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E602.2 Accessibility and Compatibility Features - Documentation shall list and explain how to use the accessibility and compatibility features required by Chapters 4 and 5. Documentation shall include accessibility features that are built-in and accessibility features that provide compatibility with assistive technology.

E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

E603.1 General - ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.

E603.2 Information on Accessibility and Compatibility Features - ICT support services shall include information on the accessibility and compatibility features required by 602.2.

E603.3 Accommodation of Communication Needs - Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities.

WCAG – All WCAG 2.0 A & AA Success Criteria

EXCEPTION:

o Non-Web documents shall not be required to conform to the following four WCAG 2.0 Success Criteria: 2.4.1 Bypass Blocks, 2.4.5 Multiple Ways, 3.2.3 Consistent Navigation, and 3.2.4 Consistent Identification.

o E205.4.1 Word Substitution when Applying WCAG to Non-Web Documents. For non-Web documents, wherever the term "Web page" or "page" appears in WCAG 2.0 Level A and AA Success Criteria and Conformance Requirements, the term "document" shall be substituted for the terms "Web page" and "page". In addition, in Success Criterion in 1.4.2, the phrase "in a document" shall be substituted for the phrase "on a Web page".

Appendix A – Section 508 of the Rehabilitation Act: Application and Scoping Requirements o E208 Support Documentation and Services

Appendix C – Functional Performance Criteria and Technical Requirements o 302 - Functional Performance Criteria o 602 – Support Documentation o 603 – Support Services

Functional Performance Criteria

301.1 Scope - The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

302.1 Without Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

302.2 With Limited Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

302.3 Without Perception of Color - Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

302.4 Without Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

302.5 With Limited Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

302.6 Without Speech - Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

Clinton Service Unit

302.7 With Limited Manipulation - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

302.8 With Limited Reach and Strength - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

302.9 With Limited Language, Cognitive, and Learning Abilities - ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

7. DELIVERABLES AND REPORTING REQUIREMENTS

7.1. Delivery: The contractor will coordinate the delivery, installation and training date with the designated government employee(s). The government will provide the contractor with dock access and building access for this sole purpose. The designated government employee will work with the pertinent government agency(ies) to secure the needed dock access. No deliveries can be made after 4:15pm. Driver needs a valid ID.

7.1.1. Location information as the following:

7.1.1.1. Clinton Indian Health Center: 10321 N. 2274 Rd, Clinton, OK 73601 – Dock Access

7.1.1.2. El Reno Indian Health Center: 1801 Parkview Dr, El Reno, OK 73036 – No dock, would require lift gate for shipments.

7.2. Contractor Point of Contact: The contractor shall furnish one designated point of contact (POC) to the government’s designated representative for coordination of supplies, delivery, and/or maintenance. The POC will be empowered to make daily decisions to ensure that the contract implementation and day-to-day maintenance meets the terms and conditions of this contract.

7.3. Contractor’s Phone Numbers: The contractor shall provide a toll-free telephone number for service calls, which must be answered during at least eight working hours, between 8:00 am and 4:30 pm, Monday through Friday.

7.4. Personnel Qualifications: Contractor personnel providing PM and any field assessments and/or part replacements shall be knowledgeable of Zeiss Cirrus Model 6000 OCT with AngioPlex machines for all services requested by this contract. Contractor must also be a certified Zeiss field engineer. Required CE’s, equipment training and advances in technology per manufacturer requirements shall be up to date throughout the life of this contract. Evidence of certification/licensure must be provided to CSU point of contact upon request.

8. GOVERNMENT FURNISHED PROPERTY, FACILITIES AND SERVICES

8.1. The Government make NO supply of property, facilities, or services.

9. CONTRACTOR FURNISHED PROPERTY, FACILITIES AND SERVICES

9.1. Required personnel, materials, supplies and equipment:

9.1.1. The contractor shall furnish all personnel, materials, supplies and equipment required to perform work under the contract.

10. CHANGES TO THE STATEMENT OF WORK (SOW)

Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor.

Clinton Service Unit

11. DELIVERABLES/PERFORMANCE MATRIX

Measureables to be evaluated at the conclusion of awarded contract:

Equipment provided by contractor met all technical specification requirements. YES NO N/A

Invoices provided are accurate and received in a timely manner. YES NO N/A

Service Agreement provided as defined within the SOW, to include on-site services and telephone/remote support.

YES NO N/A

Reports – Field service reports and briefings provided as defined within the

SOW.

YES NO N/A

Certification – Zeiss field engineer certification credentials provided upon request.

YES NO N/A

Department Supervisor Signature: _______________________________

Administrative Officer Signature: _______________________________

JESSICA C.

GREENE -S

Digitally signed by

JESSICA C. GREENE -S

Date: 2025.11.05 08:45:57 -06'00'

Tina M. Scott -S

Digitally signed by Tina M.

Scott -S Date: 2025.11.05 08:09:37 -06'00'

File details come from the government source that posted it. Updated .