SOW - COPEweb FY26 8.5.26.docx
DOCX document 2 MB Posted
- Solicitation number
- 36C24726Q0826
About this file
This is a Statement of Work (SOW) for the development of COPEWeb, a web-based provider training platform for the concurrent treatment of PTSD and substance use disorders using Prolonged Exposure therapy. The VA seeks to develop an innovative online training solution to address the critical gap in provider education, as 96% of PTSD/SUD Specialists in the VA healthcare system are interested in COPE training and 99.1% would use a web-based version if available. The platform will deliver 12 treatment modules plus three support modules covering psychoeducation, exposure therapy, relapse prevention skills, and telehealth considerations. Each module must include video introductions, learning objectives, step-by-step implementation instructions with sample scripts, multiple video demonstrations, example homework assignments, common clinical challenges, family involvement guidance, and graded pre- and post-assessments with interactive learning activities and digital enhancements.
The contractor must develop and deliver a fully operational web-based application by January 1, 2027, with required features including login functionality, home page, module pages, resource pages, FAQs, "Meet the Team" section, interactive content creation, digital/graphic design elements, and video/audio training modules. The contractor is responsible for providing all clinical content, scripts, module text, assessment questions, and video demonstration content, as well as hosting, deployment, system administration, and ongoing maintenance for two years post-launch. Deliverables span three phases: Phase 1 involves staff identification and initial setup; Phase 2 includes development and deployment of the application with reporting features; Phase 3 covers additional enhancements and ongoing support. Invoicing occurs upon completion of each phase. The related solicitation (36C24726Q0826) is a Request for Quote with a deadline of August 24, 2026, at 12:00 PM ET, submitted to thaddeus.gray@va.gov for firm-fixed price commercial services.
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STATEMENT OF WORK
Title: Web-Based Provider Training for Concurrent Treatment of PTSD and Substance Use Disorders Using Prolonged Exposure (COPEWeb)
1. Background Posttraumatic stress disorder (PTSD) and substance use disorders (SUD) are two of the most common and debilitating mental health disorders among service members and Veterans, and they often co-occur. Approximately 30-60% of individuals with PTSD also meet criteria for SUD. The need to advance knowledge and promote increased access to and availability of effective treatments for co-occurring PTSD/SUD is a national health care priority. The Clinical Practice Guidelines (CPG) put forth by the Department of Veterans Affairs (VA) and the Department of Defense (DoD) recommend trauma-focused, integrated treatment in which both PTSD and SUD are addressed. However, few providers have been trained in this approach. The proposed project is designed to directly address this critical gap in provider education and training to improve the healthcare of Veterans with PTSD/SUD.
Concurrent Treatment of PTSD and Substance Use Disorders Using Prolonged Exposure (COPE) is a 12-session, individual, manualized, trauma-focused treatment that integrates two theory-driven and empirically-supported interventions: Prolonged Exposure (PE) for PTSD and Relapse Prevention (RP) for alcohol and drug use disorders. Randomized controlled trials demonstrate the efficacy of COPE in significantly reducing PTSD, substance use, and associated features (e.g., depression, trauma-related guilt) among Veterans and civilians. Moreover, most Veterans with PTSD/SUD prefer an integrated treatment approach7. Despite the strong evidence base supporting the efficacy of COPE, few VA providers have been trained in COPE. Recent data show that 96% of PTSD/SUD Specialists in the VA healthcare system (N=130) are interested in obtaining COPE training, and 99.1% would use a web-based COPE provider training if available. Given the significant financial and emotional burden that PTSD/SUD places on Veterans, their families, and the VA healthcare system, novel efforts to effectively and efficiently train providers to treat co-occurring PTSD/SUD are warranted.
This proposal will (1) develop an innovative, web-based training for providers (COPEWeb) to strengthen providers’ capacity to deliver COPE to Veterans with co-occurring PTSD/SUD, and (2) compare the effects of the COPEWeb training versus in-person training on (a) knowledge acquisition, (b) provider satisfaction, and (c) fidelity (behavior). The proposed web-based training will address limitations of conventional in-person workshops (e.g., time, travel costs) and extend training to providers working in rural VA-affiliated community-based outpatient clinics (CBOCs) where opportunities may be less accessible.
The COPEWeb content will be based on the 12 sessions of the COPE intervention (plus three additional support modules) that contain the following efficacious components: introduction to content, psychoeducation about the interrelationship between PTSD and SUD, in vivo and imaginal exposure, and relapse prevention skills (e.g., managing cravings, drink refusal skills), telehealth considerations. Each module of COPEWeb will include: (a) video introductions to the technique, (b) an overview of the module's learning objectives, (c) a description of each technique and step-by-step instructions for how to implement them, including sample scripts for introducing the techniques to patients, (d) multiple video demonstrations of the techniques being properly implemented (including telehealth implementation), (e) example homework assignments, (f) discussion of common clinical challenges that may arise in practice, (g) directions for including family members in relevant therapeutic activities, and (h) graded pre- and post-tests to assess prior knowledge and information learned from the module (i) digital and graphic design enhancements, (j) interactive learning activities and (j) additional training recordings with audio and video. Technology tools will be integrated into the training. The website will function across operating systems, web browsers, and devices (e.g., computers, tablets) to be deployable in any setting (e.g., home, office). Text-based material will be minimized, and video demonstrations and interactive features will ensure the site is highly engaging. The vendor will be responsible for the clinical content, scripts, module text, assessment questions, and video demonstration content.
2. Objectives
a. Develop a web-based provider training platform (i.e., COPEWeb). The following modules will be included in the platform:
b. Test and validate COPEWeb
c. Add digital and graphic enhancements, interactive learning activities and additional filming and voiceover recordings to be provided by the vendor.
d. Provide real-time support during the ongoing use of COPEWeb during the comparison trial (i.e., randomized controlled trial of COPEWeb compared to in-person COPE training).
3. Scope Develop and support COPEWeb, as detailed within the above-mentioned objectives. COPEWeb will need to be fully operational by January 1, 2027. Real-time support of COPEWeb will be needed for two years.
4. Statement of Required Deliverables
a. Web-based application
i. Design\storyboard UI/UX
ii. Develop\Update functionality and workflows.
b. Required features of the dashboard system:
i. Login page
ii. Home page
iii. Modules pages
iv. Resources pages
v. FAQs page
vi. “Meet the team” page
vii. Create interactive content and activities.
viii. Create digital and graphic design elements to support learning
ix. Create interactive learning activities
x. Create training modules with video and audio.
c. Application security following approved guidelines and policies
d. Develop SQL database on the backend of the application.
e. The Contractor (BMIC) is expected to furnish hosting, deployment, system administration, and ongoing maintenance.
f. Standalone application login is acceptable.
g. Vendor is responsible for the clinical content, scripts, module text, assessment questions, and video demonstration content. Government may provide a subject matter expert for review/approval since they are not providing the content.
5. Tasks
a. Phase 1
i. Identify the staff – developer, system administrator, database administrator, analyst. Vendor is responsible for providing these roles. Vendor is responsible for providing those personnel.
ii. Set up initial application, private github repository
iii. Identify deployment strategy
b. Phase 2
i. Deploy development, testing and production versions of application.
ii. Develop the graphic reporting summary pages and associated sub-level pages
c. Phase 3
i. Develop any additional reporting and enhancements of COPEweb as identified
ii. Add digital and graphic enhancements of COPEweb, interactive learning activities and support modules
iii. Support ongoing use of COPEWeb
6. Training
a. There is no training being provided by the VA or required for this scope of work.
7. Government-furnished property
a. There is no government furnished property being supplied for this proposed scope of work.
8. Security requirements
a. There are no special security requirements needed for this proposed scope of work.
9. Place of performance/Delivery address Ralph H Johnson VAMC 109 Bee Street Charleston, SC 29401
10. Period of performance/Requested Delivery Date
a. Base + 1 Option Year
11. Invoices
a. Vendors may invoice after each phase of the project is completed, as detailed above.
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