SOW_Commercial Internet-revised.docx

STATEMENT OF WORK (SOW)

ARMY AVIATION SUPPORT FACILITIES (AASF)

TITLE: INTERNET SERVICES -AASF

Date: 29 APRIL 2020

1. PURPOSE. To provide internet capabilities in order to support supported unit aircrew members for mission essential functions in flight operations.

2. SCOPE OF WORK. This is a contract to provide commercial internet service for three Army Aviation Support Facilities (AASFs) for the Illinois Army National Guard (ILARNG), located in Decatur, Kankakee, and Peoria. The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to meet the required specifications for the internet service.

3. DELIVERY LOCATION AND DELIVERY DATE. Commercial internet service shall be provided at the 3 following locations. Service shall start within 2 weeks of contract award.

4. QUANTITY REQUIRED: Three (3) wireless/wired router and modem and associated monthly internet services. The contract is for a 12-month base year plus four (4) option years.

5. HOURS OF OPERATION: The offices where the commercial internet shall be provided are open between the office hours of 7:00 AM and 4:30 PM Central Standard Time (CST). The contractor shall plan to perform any internet connectivity trouble-shooting between those hours except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

6. SECURITY AND SAFETY: The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

7. SPECIFICATIONS REQUIRED

7.1 The contractor shall provide the following:

· Provide 1 wired/wireless router and modem for each of the 3 locations. The router and modem may be based on a rental basis or one-time purchase.

· Provide internet connectivity capable of upload/download speed of no less than 50 Megabits per second (Mbps).

· Provide reliable internet connectivity that shall not be down for longer than 24 hours.

· Provide initial installation of router/modem within 2 weeks of contract award.

· Provide timely (within 24 hours) customer support to resolve any internet connectivity issues.

END