SOW Comcast Cable TV Service for NCHCS.docx

STATEMENT OF WORK

Cable Television Service for VA Northern California Health Care System

1. General Information A. The Contractor shall furnish all labor, equipment, materials, supervision and maintenance as well as other items necessary to provide cable television service for facilities of the Department of Veteran Affairs at the following locations:

· McClellan Outpatient Clinic (OPC) located at 5342 Dudley Blvd, McClellan Park, CA 95652

· VA Sacramento Medical Center located at 10535 Hospital Way, Mather, CA 95655

· Martinez Outpatient Clinic (OPC) located at 150 Muir Road, Martinez, CA 94553

B. Period of Performance: The period of performance is for one base year with (4) one-year options.

C. In accordance with VA policy, Contractors’ storage, generation, transmission or exchanging of VA sensitive information requires appropriate security controls to be in place. The VA Information Security Program policy (VA Directive and Handbook 6500 and additional 6500 series directives and handbooks) provide the framework for Information/Network Security within VA. Currently, certification and authorization requirements do not apply to this service contract and a Security Accreditation Package is not required.

D. The site point of contact for McClellan Outpatient Clinic (OPC) is Stephen Hoffman.

E. The COR (Contracting Officer's Representative) and site point of contact for VA Sacramento Medical Center is Marty (Cleon) Thompson.

F. The COR (Contracting Officer's Representative) and site point of contact for Martinez Outpatient Clinic (OPC) is Noah Helsabeck.

G. The Contracting Officer will delegate Contracting Officer's Representative(s) (COR) to monitor the Contractor's performance. The delegation will specify the limits of the COR’s authority.

2. Scope of Work A. The Company has been granted a franchise by an authorized Governmental agency to construct and operate a cable communications system in designated campus locations (the “facility/facilities”). The Owner desires to provide certain services to the Premises on a bulk billing basis (the “Services”) and the Company is willing to install, maintain and operate a cable communications system for such purposes on the Premises in accordance with the terms and conditions below.

B. Task Frequency Instructions: The Contractor shall provide a list equipment to be used throughout the contract period to the COR no later than 10 days after contract award. The Contractor shall ensure equipment is of commercial grade and regular maintenance is preformed to keep equipment in safe working and/or operating condition.

C. The COR reserves the right to inspect the Contractor’s equipment and have it removed for maintenance and/or repairs at any time by the Contractor at no additional cost to the Government.

D. Access to VA sites and equipment rooms: The VA will allow the Contractor to enter all common areas of the premises for the purposes of installing, auditing and disconnecting service, installing, maintaining, repairing, replacing or removing equipment and apparatus connected and/or associated with the services provided pending prior coordination with the Contracting Officer (CO) or COR Representative. The Contractor shall plan to be escorted while performing all services.

E. Emergencies: The Contractor shall have access to the cable equipment 24 hours a day, seven days a week for repairs. The Contractor shall check-in with the VA Police at individual sites (after duty hours) and/or the COR prior to accessing equipment or starting any work.

F. Contractor Responsibilities and Tasks:

1. The Contractor shall provide and agrees to install in all facilities necessary to transmit the services to a predetermined and mutually agreed upon demarcation point (the “Demarcation Point”), including, but not limited to, distribution cables, amplifiers, pedestals, lock boxes, equipment and appurtenant devices (collectively by the Contractor), excluding the owner wiring (as defined below).

2. The Contractor shall retain ownership of wiring installed on VA premises. The Contractor shall maintain the wiring in accordance with applicable FCC regulations, industry standards, and local codes unless otherwise stated in this contract.

3. The Contractor shall deliver bulk service to the facility demarcation point. This bulk service consists of the digital channel lineup noted in ATTACHMENT A. The Contractor shall also provide cable services to the following locations:

VA McClellan Outpatient Clinic Comcast Account Number:

Buildings: 88 - (1) television location, and 98 - (10) television locations

VA Sacramento Medical Center Comcast Account Number:

Buildings: 650, 700, and 726 (primary) – (105) total locations

VA Martinez Outpatient Clinic Comcast Account Number:

Buildings: 19 and 20 (primary) – (120) total locations

4. The Contractor shall agree to provide cable TV services 24 hours a day 365 days per year.

5. Normal Business hours are defined as Monday through Friday, 8:00 AM to 4:30 PM. After ‘normal business hours’ are defined as weekends and Monday through Friday, 4:30 PM to 8:00 AM.

G. Service Report:

1. For any repairs or services that will be performed during normal working hours, the Contractor’s service representative will report upon arrival to the COR or designated representative. Upon completion of work, the Contractor must report, in person, to the COR or authorized designee and shall present a copy of the field service report signed by the Service using the equipment. The report shall reflect date and time of service, name of company, contract number, and the name of the Contractor. As a minimum, the report shall contain a detailed description of any services or repairs performed and shall also include a listing of replacement parts, when applicable. The report shall also include any recommendations necessary to maintain the equipment in best operating condition.

2. For repairs or services required during other than normal working hours, the Contractor is not required to report upon arrival to the COR or designated representative. However, the Contractor shall be required to complete field service report and forward it to:

Mather and McClellan locations:

Department of Veterans Affairs ATTN: Marty Thompson 10535 Hospital Way (Mather VAMC) Sacramento, CA 95655

Martinez location:

Department of Veterans Affairs ATTN: Noah Helsabeck 150 Muir Road Martinez, CA 94533

3. Authorized Service: Only those services specified within are authorized under this contract. Contractor shall notify the COR prior to performing any service or repairs of a non-contractual nature. Unless authorization is given by the Contracting Officer, the Contractor shall be cautioned not to perform the service. Any approved modification or repair to any equipment outside the Scope of Work must be handled via a separate purchase order/modification.

H. The Contractor shall provide qualified technicians who shall perform in a professional manner in accordance with Federal Communications Commission (“FCC”) regulations, industry standards and local codes, unless otherwise provided in this Contract.

I. The Contractor shall agree to repair and/or replace any damage to the premises resulting from the installation, operation, maintenance or removal of the Contractor’s wiring, except as otherwise provided in this contract. The Contractor shall be responsible for obtaining all necessary permits, licenses and approvals in connection with the construction, installation and operation of the Contractor/vendor wiring. All renovations or structural impacts to the buildings shall be pre-approved by the COR.

J. Neither the Owner nor anyone operating on its behalf shall tap into, use or otherwise interfere with the Company Wiring or any portion thereof for any purpose.

K. Installation of Wiring. The Contractor shall be responsible for all costs and expenses incurred when installing cable wiring.

L. Programming & Licenses:

1. Owner acknowledges and agrees that the Company has the right at any time to preempt, without prior notice, specific programs and to determine what substitute programming, if any, shall be made available. Company may in its discretion make additions, deletions or modifications to its channel line-up without liability to Owner or anyone claiming through Owner. Company shall not be liable for failure to deliver any programming which is caused by the failure of the programmer to deliver or make such programming available to Company or any other reason beyond the reasonable control of Company.

2. The Owner acknowledges that it may be required to obtain additional licenses or authorizations in order to publicly perform and/or display certain copyrighted material at the Premises. The Owner acknowledges and agrees that it (and not the Company) shall be solely responsible for obtaining all such licenses or authorizations and the payment of any charges or fees in connection therewith.

M. Customer Service: The Company shall provide customer service in accordance with its franchise agreement with the Franchise Authority. Company representatives will be available to respond to customer telephone inquiries during normal business hours. The Company will begin working on service interruptions promptly and in no event later than the next business day after notification of the service problem, excluding conditions beyond the control of the Company.

N. Insurance: The Company agrees to maintain public liability insurance and property damage liability insurance as required by the Company's franchise agreement with the Franchise Authority. Upon request, the Company will provide the Owner with a certificate evidencing such insurance.

O. Removal of Company Wiring: Upon termination of this Agreement for any reason, the Company shall have a period of six (6) months in which it shall be entitled but not required to remove the Company Wiring. The Company shall promptly repair any damage to the Premises occasioned by such removal.

P. The Government’s Responsibilities:

1. The VA will provide plans (if available) showing all underground facilities existing on the premises as needed. The VA will cooperate with the Contractor/vendor in the construction and installation of the Contractor/vendor wiring. The VA will provide a secured space in a mutually agreed upon location on the premises and electricity, for the Contractor’s wiring and equipment as requested by Contractor.

2. The VA has installed wiring from the demarcation point to all the outlets necessary to distribute the services to the premises (the owner wiring) in accordance with the Contractor specifications.

3. Designation of Contracting Officer’s Technical Representative (COR). The Contracting Officer (CO) will appoint the COR to represent the CO to furnish technical guidance and advice under this contract. The foregoing is not to be construed as authorization to interpret or furnish advice and information to Contractor relative to the financial or legal aspects of the contract. Those matters are the responsibility of the Contracting Officer and shall not be delegated.

4. Contracting Officer (CO): The CO is responsible for the administration of this contract. The CO is the only individual authorized to take actions on behalf of the Government, which may result in changes in the contract terms, to include deviations from the statement of work, details, and performance schedules. Communications pertaining to contractual matters shall be addressed to the CO. No changes in or deviation from the scope of work shall be affected without a written modification to the contract executed by the CO. No oral statements of any person whosoever will in any matter or degree, modify or otherwise affect the terms of this contract.

Q. Invoicing: The Contractor shall invoice to the VA’s Electronic Invoice Presentment and Payment System (OB10). Any disputes shall be resolved between the COR and the Contractor’s point of contact.

R. Notices: All notices, demands, requests or other communications given under this agreement shall be in writing and be given by personal delivery, certified mail, return receipt requested, or nationally recognized overnight courier service to the address set forth below or as may subsequently in writing be requested.

If to Veterans Administration Hospital:

Department of Veterans Affairs ATTN: Travis Dilts 10535 Hospital Way Mather, CA 95655

If to the Company (Physical Address):

Comcast Cable 3055 Comcast Place Livermore, CA 94591 Attn: Business Services Group

With a copy to:

Comcast Cable Communications, LLC One Comcast Center Philadelphia, PA 19103 Attn: General Counsel

S. Agreement Amendments: This Agreement, including ATTACHMENT A attached hereto, constitutes the entire agreement between the parties and supersedes all prior agreements, promises and understandings, whether oral or written. This Agreement shall not be modified, amended, supplemented or revised, except by a written document signed by both parties.

T. Authority: Each party represents to the other that the person signing on its behalf has the legal right and authority to execute, enter into, and bind such party to the commitments and obligations set forth herein.

3. Records Management A. The following standard items relate to records generated in executing the contract and should be included in a typical Electronic Information Systems (EIS) procurement contract:

1. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

1. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

1. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

1. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

1. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

1. The Government Agency owns the rights to all data/records produced as part of this contract.

1. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

1. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

1. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its Contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

1. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (Subcontractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any Subcontractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.

Invoicing: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp.

Vendor e-Invoice Set-Up Information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:

· Tungsten e-Invoice Setup Information: 1-877-489-6135

· Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com

· FSC e-Invoice Contact Information: 1-877-353-9791

· FSC e-invoice email: vafsccshd@va.gov

- - - End of Statement of Work - - -

ATTACHMENT A

Standard Channel Line Up (ALL ACCOUNTS)

VA Northern California Healthcare System July 1, 2020

Business Class TV Basic

2 HSN*

3 KCRA-3 (NBC)*

4 KQCA-58 (My Network TV)* 5 KUVS-1 9 (Univision)*

6 KVIE-6 (PBS)*

7 KVIE 2 (PBS)*

8 KTXL-40 (FOX)*

9 QVC*

10 KXTV-1 0 (ABC)*

11 KSPX-29(ION)*

12 KMAX-31 (CW)*

13 KOVR-13(CBS)*

14 Local Programming* 15 Educational Access* 16 Educational Access* 17 Public Access* 18 Public Access* 19 Gala Vision* 20 Religious Coalition* 23 KTFK-64 (UniMas)* 24 KTNC-42 (Estrella)* 25 KCSO-33 (Telemundo)*

95 C-SPAN*

96 Religious Coalition* 103 Leased Access* 104 Comcast Hometown Network* 108 California Channel* 111 TV Guide Network* 116 Jewelry TV* 164 Shop NBC* 189 KTXL Antenna TV*

190 KVIE 2 (PBS)*

191 KXTV Live Well Network* 192 KVIEVme* 193 KCRA more TV* 196 KSTV-32 (Azteca)* 198 KQCA This TV 238 KBTV Crossings TV* 599 XFINITY Latino

Business Class TV Standard 31 Speed

32 ESPN

33 ESPN2

34 CSN California 35 Golf Channel 36 CSN Bay Area

37 MSNBC

39 Fox News

40 CNN

41 HLN

42 CNBC

43 TBS

44 TNT

45 USA Network 46 Lifetime 48 ABC Family 49 Cartoon Network 50 Nickelodeon 51 Disney Channel 52 TV Land 53 Animal Planet 54 Syfy 55 Comedy Central 56 E!

57 FX

58 Spike 60 Food Network

61 HGTV

62 TLC

63 Discovery Channel 64 History 65 NBC Sports Network

66 AMC

68 Bravo 69 A&E

70 MTV

71 VH1

73 BET

97 C-SPAN2

98 C-SPAN3

102 The Weather Channel 119 Sprout 128 Bloomberg TV 136 G4

161 GSN

162 BBC America 183 Style 186 Hallmark Channel

220 OWN

230 TBN

233 EWTN

271 Investigation Discovery 275 Bio 276 H2

477 CMT

482 QMC

500 Hallmark Movie Channel

504 LMN

718 HSN HD

719 QVC HD

720 CSN Bay Area HD 721 CSN California HD 722 Golf Channel HD 723 NBC Sports Network HD

724 ESPN HD

725 ESPN2 HD

733 Bravo HD

734 A&E HD

735 TBS HD

736 Syfy HD

737 TNT HD

738 USA Network HD 739 Universal HD 741 FX HD West 742 Style HD 743 Spike HD

744 G4 HD

745 Comedy Central HD

746 HGTV HD

747 Food Network HD 750 Discovery Channel HD 751 Animal Planet HD

752 TLC HD

753 E! HD

754 Velocity HD 758 History HD

759 CNN HD

760 Fox News Channel HD

762 CNBC HD

766 Cartoon Network HD 767 Nickelodeon HD 768 ABC Family HD 769 Disney Channel HD 770 Sprout HD 772 Bio HD

774 HLN HD

776 The Weather Channel HD

777 BET HD

778 CMT HD

780 CSN Plus HD

781 VH1 HD

782 MTV HD

783 Palladia HD

787 MSNBC HD

793 Hallmark Channel HD 794 Hallmark Movie Channel HD 795 Lifetime HD

796 LMN HD

798 AMC HD

804 Investigation Discovery HD

805 H2 HD

810 BBC America HD

814 GMC HD

815 Gala Vision HD 821 Bloomberg TV HD

822 GSN HD

897 XFINITY 3D

898 ESPN 3D

VA Northern California Health Care System July 9, 2020 901-946 Music Choice