SOW-BD Symphony S6 service agreement.doc

SoW for BD Symphony S6 and 5 Lasers.

AMBIS Sequence# 2122318

A. BACKGROUND INFORMATION

The Laboratory of Viral Diseases (LVD) carries out investigations of the molecular biology of viruses, the interactions of viruses with host cells, the pathogenesis of viral diseases, and host defense mechanisms. These studies are designed to increase fundamental knowledge and facilitate the development of new approaches to the prevention of treatment of disease. The goals of the Laboratory of Viral Diseases (LVD) are to determine the mechanisms used by viruses to infect cells, express and replicate their genomes, assemble infectious particles, and evade the host immune response. Basic information obtained from these studies is used to design antiviral agents and live and subunit recombinant vaccines. The LVD has a major program of research on the biology of poxviruses and the use of poxviruses to make recombinant vaccines. This work has direct importance for biodefense in view of the great similarity between vaccinia virus and variola virus, the agent that causes smallpox. Much of the research performed at the LVD utilizes the use of flow cytometers for collection of data from samples, and analysis of that data using BD Biosciences software.

B. PURPOSE AND OBJECTIVES OF THE PROCUREMENT

The purpose of this contract is to provide coverage for parts and service for any required maintenance of the Symphony S6 flow cytometer, its lasers during the one-year period of performance specified in the order. The coverage applies to the instrumentation, lasers, and includes labor, travel expenses and parts.

C. CONTRACTOR REQUIREMENTS

For the Symphony S6 the contractor will be expected to deliver:

· 2 Preventive Maintenance (PM) inspections during the period of performance, including 2 PM kits.

· 48-hour guaranteed response to a request for emergency on-site service.

· Software revisions released during the agreement.

· Unlimited service visits Monday-Friday.

· Unlimited telephone support for instruments, reagents, and applications to be provided at no extra charge.

For the Five (5) Lasers. [OBIS 488-100 Blue Laser, OBIS 640-100 LX Red Laser, OBIS 405-100 LX Violet Laser, G4 355-20 UV Laser, and OBIS 561-100LSY/G Laser] the contractor will be expected to deliver:

· Unlimited service visits Monday-Friday.

· Repair or replacement as needed.

D. GOVERNMENT RESPONSIBILITIES

The government will provide access to instruments for service technicians, including escorts from the front guard desk to the instrument.

E. REPORTING REQUIREMENT AND DELIVERABLES

The deliverables are prompt response to all service requests, with a repair completed within 48 hours. Deliverables are documentation of all service visits, including a listing of any new parts provided.

F. PERIOD OF PERFORMANCE

The BASE Year: 05/28/2022-01/27/2023

Option Year One: 01/28/2023-01/27/2024

Option Year Two: 01/28/2024-01/27/2025

Option Year Three: 01/28/2025-01/27/2026

Option Year Four: 01/28/2026-01/27/2027

G. PARTIAL PAYMENT REQUIRED

Payments shall be invoiced by vendor and disbursed by the NIH in 4 quarterly payments.

H. PROGRAM MANAGEMENT AND CONTROL REQUIREMENTS

Service technicians will be accompanied by a member of the LVD at all times due to the security requirements of building 33.

I. INSPECTION AND ACCEPTANCE CRITERIA

The LVD will independently determine the proper functioning of the instrumentation to determine if service requests were resolved properly, and when it is determined that the instrument is not functioning as expected, the LVD will request addition service support.

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