SOW BAT Online Training Module 2020.pdf

General Services Administration

Building Assessment Tool (BAT) Online Training Module

Statement of Work

August 28, 2020

Office of Portfolio Management—Online Training Module

Table of Contents

1.0 Introduction

1.1 Purpose

1.2 Objective

1.3 Background

2.0 Scope of Work

3.0 Specific Requirements or Tasks

3.1 Operation and Maintenance

3.1.1 Provide Program Documentation Management

3.1.2 Provide Communications and Meeting Support Services

4.0 Deliverables

5.0 Place and Period of Performance

6.0 Travel

7.0 Non-Disclosure Agreement

8.0 FAR/ GSAM Clauses

9.0 Methodology for Award

10.0 Technical Evaluation

Technical Evaluation Factor 1: Technical Capability

Technical Evaluation Factor 3: Past Performance

11.0 Instructions for Submitting Proposal

12.0 Government Points of Contact

1.0 Introduction

1.1 Purpose

The General Services Administration’s (GSA) Public Buildings Service (PBS), 1800 F Street, NW, Washington, DC intends to acquire support for development of a web-based, modularized training program for Building Assessment Tool (BAT). The objective of the training is to provide BAT users with an overview of the BAT functionality, key reporting features, and a step-by-step guide to perform and approve the BAT survey. The training should help to ease the browsing experience for a user not familiar with the application. The BAT Module is a strategic planning tool for assessing and analyzing the reinvestment requirements of the GSA’s owned real property portfolio. BAT automates and standardizes condition assessments. The process of identifying building deficiencies and developing a multi-year plan of repairs and alterations projects begins with the BAT. It is a Web-enabled strategic planning tool that provides a regular and consistent assessment of the physical condition of each building’s basic structure and systems and an overall assessment of GSA's building inventory. The identified building deficiencies are used by Portfolio Management and Customer Engagement Division (PMACE) in developing its multi-year plans for repair and alterations projects as part of managing the overall PBS portfolio. BAT was recently launched in November 2016 as part of IRIS. The BAT module can only be accessed from the IRIS page on the PBS Portal.

1.2 Objective

Currently, BAT does not have any on-line training capability. Regions have requested development of web-based training modules for BAT that will cover the roles of Responder, Approver, Administrator, and BAT Manager. The modules should be interactive and should query the user regarding their understanding of the material (in module quizzes). Feedback should be given to the user on whether their answers are correct and if they are ready to use BAT program. The training course will be accessible from a link on the IRIS landing page after a user has logged to PBS Portal. The period of performance for this SOW will be from September 01, 2020 to March 30, 2021.

1.3 Background

GSA has repair and alteration responsibility for over 1,600 buildings covering 200 million square feet of office buildings, courthouses, warehouses and other unique properties. It is important for

PBS to allocate available repair and alterations funds in a manner that is consistent with its overall portfolio strategy, which calls for us to concentrate our available funding on strong income-producing properties while fulfilling our obligation in meeting the workplace needs of our customer agencies.

The process of identifying building deficiencies and developing a multi-year plan of repair and alteration projects begins with the Building Assessment Tool (BAT) module within IRIS whereas the Work Item Inventory Module within IRIS helps in the documentation and scheduling of the identified building needs, and tracks the execution of projects.

The Portfolio (PT) Basic Repairs & Alterations (R&A) BA54 program funds repairs and alterations, mainly in GSA PBS's owned inventory, between $25,000 (the BA61/BA54 threshold) up to the prospectus threshold ($2,850,000), with the exception of recurring work.

Most of BA54 funding is for approved projects whereas around 30% of those funds are for discretionary purposes. These funds are for projects to respond to emerging/unforeseen R&A work needs, change orders, small project designs, etc.

Overall, IRIS distinguishes between repairs and replacements that are required to ensure the short term operational viability of the building and those capital projects that will be required over the long term. IRIS tracks work items as Design, Inventory, and Construction and archives them when they are completed. When funds are obligated, the associated work items are designated as construction status and are sent to the financial and accounting systems.

IRIS is used by Asset Teams to create and catalog work items for a building. These work items have an estimated value which is determined outside of IRIS. Work items are used to create projects, either as a standalone, or bundled with other work items. Organization of Work Items in

IRIS helps in program analysis which in turn helps in the planning of our BA54 and BA55 programs. In the execution phase of the project, IRIS tracks planned versus actual milestones and actual versus planned completion dates. IRIS recently added the BAT module, a strategic planning tool for assessing and analyzing the reinvestment requirements of the GSA’s owned real property portfolio. The identified building deficiencies are used by Portfolio in developing its multi-year plans for repair and alterations projects as part of managing the overall PBS portfolio.

IRIS supports three business lines, Capital Allocation Division (PTAB), Financial Operations

Division (BCP) and the Office of Facilities Management and Services Program (PMAB)

Division for Fire, Safety and Environmental. For PTAB, IRIS manages the estimated cost of building projects related to repairs and alterations, and new construction. For BCP, IRIS feeds captures and feeds key data elements to downstream financial systems. For PMAB, IRIS tracks the status of safety deficiencies identified during Fire and Life, Occupational Safety and Health

Administration (OSHA) and Safety & Environmental Management (SEM) survey inspections.

The IRIS application supports three business lines namely Portfolio Management and Customer

Engagement (PMACE), Office of Facilities Management (OFM) and Office of Design &

Construction (ODC). IRIS has three distinct modules which are Work Items (WI), Building

Assessment Tool (BAT) and Facilities Management Assessment (FMA) module. Currently, IRIS is hosted on JBOSS AS and Oracle 18c DB enterprise database solution. The PBS portal provides the security framework, including a single-sign-on (SSO) mechanism and user authentication for IRIS and other PBS applications. Currently IRIS is undergoing a re-platforming effort that would facilitate richer and more sophisticated features as well as the ability for the application to process higher volume of transactions.

The BAT Module is a strategic planning tool for assessing and analyzing the reinvestment requirements of the GSA’s owned real property portfolio. BAT automates and standardizes condition assessments. The process of identifying building deficiencies and developing a multi-year plan of repairs and alterations projects begins with the BAT. It is a Web-enabled strategic planning tool that provides a regular and consistent assessment of the physical condition of each building’s basic structure and systems and an overall assessment of GSA's building inventory.

The identified building deficiencies are used by Portfolio Management and Customer

Engagement Division (PMACE) in developing its multi-year plans for repair and alterations projects as part of managing the overall PBS portfolio. BAT was recently launched in November

2016 as part of IRIS. The BAT module can only be accessed from the IRIS page on the PBS

Portal.

2.0 Scope of Work

BAT seven (7) module web-based training program should be specifically designed to meet the needs of both BAT Surveyors and Approvers. The information should be typically presented in interactive sessions that the users can complete at their own pace. There should be quizzes within each module so the user can gauge their comprehension of the material.

Module 1 – Overview and basic navigation

Requesting Access through the UIMS

Roles and corresponding functions

Logging to BAT through PBS Portal

What's on the Home Page

Overview of the BAT Dashboard

Exporting reports to Excel

General Navigation features

File attachments in building profile

Module 2 – Roles and functions

BAT Read Only Role

Surveyor

Approver

Manager

Administrator

Special BAT Roles for sensitive buildings

Module 3 – Responding to BAT Survey

Accessing BAT survey

Printing a blank BAT Survey

Filling out BAT Survey and tips for easy user experience

Saving sections

Overview of all 38 sections

Submitting BAT Survey for Approval

How to document deficiency that is not covered in a question

How to use values from previous surveys

Having dual role: Surveyor and Approver

Survey instructions

Survey glossary

Module 4 – Approving BAT Surveys

How to see what Surveys are assigned to you as an Approver

Printing a Survey

Accessing a Survey

Approving a Survey Section

Rejecting a Survey Section

Approving a Survey where the Responder is not the same as the Approver

Approving a Survey where the Responder is the same as the Approver

Module 5 – BAT Administration

Assigning Surveys

Resetting Surveys

Bulk Reset

Exclude a survey from BAT List

Reapproving survey

Module 6 – BAT Reports

Building Priority Report

Building Cost Report

Asset Report

BAT Requirements Report

Environmental Liabilities Report

BAT Manual Cost Report

Exporting and printing reports

Module 7 – BAT Key terms and Business Rules

Overview of BAT Methodology

What is FCI

What is FRV

What are building adjustment factors

How do BAT Surveys help GSA in formulating its asset strategy

BAT and IRIS

BAT Deficiencies into IRIS Work items

Capital Planning Tool

3.0 Specific Requirements or Tasks

In November of 2018, Portfolio Management and Customer Engagement (PMACE) conducted an industry study. The study helped Portfolio Management in the development of a strategic roadmap that will help the organization in using BAT tool most efficiently for strategic planning and for assessing and analyzing the reinvestment requirements of the GSA’s owned real property portfolio. The study provided broad guidance on the best practices for the generation of building liabilities, analysis of process work flow and training methods. This task is to implement one of the recommendations that revolve around providing BAT users adequate training opportunities.

Following are key technical requirements:

1) There will be seven (7) modules with distinct start and end points

2) Video tutorial for each of the modules should incorporate screenshots and text for every module and knowledge area for the various actions/functions of the BAT system, then provide the learners with simulation exercises as knowledge

3) The users will not be required to pass/complete one module before proceeding to the next module

4) Each module will be on average 10-15 minutes long

5) All the seven modules should begin with an introductory animation that describes the learning objectives of the module and highlights the importance of the knowledge to the user

6) The Menu should not locked, and learners will be able to navigate to screens in any order the menu to navigate freely between screens

7) The seven modules will be interactive and should query the user regarding their understanding of the material

8) Training videos should seamlessly work with the following browsers:

Google Chrome

Internet Explorer 11

9) There is no need for the training to be able to be designed to run on mobile devices.

10) The training course will be accessible from a link on the BAT homepage

11) Training manual will be developed that will constitute of 7 chapter or sections. The manual will serve as documentation of all the concepts covered in the online training program

12) Professionally-recorded voice over for the video content should be added to reinforce the learning objectives for each module

13) On-screen text should be used to support the important concepts and highlights in the narration

14) Any visuals, such as videos, tabular charts and screenshots should be strictly from the

BAT software to reinforce learning concepts and to help the user gain familiarity with the system

15) Clickable icons to access specific topics will be helpful but not a requirement

16) GSA does not have preference regarding navigation restrictions therefore the learners will not be required to view all screens in sequence and view all interactive elements before moving forward

17) The Next button should be available for the user as soon as the slide loads

18) At the end of every module there will be a 10 question quiz

19) To pass the quiz, user needs to answer seven (7) of the ten (10) questions correctly (70%)

20) Feedback will be given to the user on all the incorrectly answered questions

Since BAT is specialty software that helps GSA in the determination of the deficiency estimates and future liability cost, it’s imperative that the incoming vendor has a firm knowledge base of construction cost estimates and how BAT plays a role in the determination of building deficiency cost through survey inspections. The task requires a thorough knowledge and understanding of

BAT program and the business processes and workflows around performing BAT surveys.

Based on the above the following would be expected from the potential vendor:

1) A good understanding of the recommendations and analysis covered in the Portfolio

Study

2) Basic knowledge of Inventory Reporting Information System (IRIS is the umbrella application)

3) Building Assessment Methodology - Survey based versus Building Engineering Reports

3.1 Operation and Maintenance

Activities include:

● The initial report shall be delivered via email to the Government Program Manager and

COR. Each report shall indicate the next estimated update. The Contractor shall make updates to the PM and COR following this schedule and/or when requested by the

Government

3.1.1 Provide Program Documentation Management

The contractor shall create and maintain files that document the processing of work products, deliverables and other associated information pertaining to actions performed under this task.

The contractor shall maintain within the Government-designated electronic repositories.

Examples of files include, but not limited to, the following (wherever apply):

a) Documentation providing traceability and rationale for the contractor's technical program decisions.

b) The latest internally controlled version of all specifications, drawings, databases, and software that define or implement the system.

c) Detailed Standard Operating Procedures (SOPs)

d) SOW work products and deliverables.

The contractor shall provide the government access to all records to ensure mission support is not interrupted. Upon completion of the task, the Contractor shall turn over all such records to

Portfolio Management Division in approved formats.

3.1.2 Provide Communications and Meeting Support Services

The Contractor shall provide the following communication support services to maximize IT efficiency and stakeholder satisfaction throughout the Portfolio Management Division:

1. Meeting Support: Attend and support meetings, briefings, etc. on behalf of or in support of the application.

4.0 Deliverables

Deliverables acceptance will be subject to Government standards to include review of documentation. The Government will review and comment on all draft and deliverables within fifteen (15) working days of receipt, unless specified differently below. Acceptance or rejection of deliverables shall be made by the Contract Officer Representative (COR) in writing, giving the specific reason(s) for the rejection. The Contractor shall correct the rejected deliverable and return it on the date specified by the COR. While deliverables are under review, Contractors will continue work on follow-on activities to maintain the project schedule.

Task Deliverable

Description

Delivery Schedule

1 Defect

Documentation

The initial report shall be delivered via email to the Government

Program Manager and COR within three (3) business days of

(Root Cause

Analysis

(RCA))

report of defect. Each report shall indicate the next estimated update. The Contractor shall make updates to the PM and COR following this schedule and/or when requested by the

Government.

Performance

Documentation

Final study should be provided in hard copy. Font style and size used should be Time New Roman and 12 respectively. Any visual graphs, charts, or graphics should be explained in detail.

Electronic copies of the above study shall also be provided in both PDF and editable Word format.

All deliverables in printed or other media forms containing personally identifiable information

(PII) and/or sensitive but unclassified (SBU) information shall follow applicable policies including General Services Administration Document security for Sensitive But Unclassified

Building Information (PBS P 3490.2).

5.0 Place and Period of Performance

Work is expected to be performed from the contractor’s work location or virtually within the

Continental United States. Core hours will generally be 7:30AM through 4:00PM Eastern Time, Monday through Friday. All contract personnel assigned to this contract are expected to conform to customer Agency normal operating hours.

6.0 Travel

This project does not require any non-local travel. If travel is required based on this contract, the

Government will negotiate travel expenses and authorize the travel in writing prior to the occurrence of travel. The Government will reimburse Contractor for all travel expenses in accordance with the Federal Travel Regulation (FTR). Travel expenses shall be submitted on incident basis.

Local travel is not reimbursable. Local travel shall be considered within fifty (50) miles of the

GSA Headquarters and within fifty (50) miles from each Regional Office Buildings.

7.0 Non-Disclosure Agreement

If determined to be required by the CO, Contractor, and their personnel shall be required to sign non-disclosure agreements (NDAs).

8.0 FAR/ GSAM Clauses

FAR Clauses

52.252-2 Clauses Incorporated by Reference. (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): https://www.acquisition.gov/content/part-52-solicitationprovisions-and-contract-clauses

52.202-1 -- Definitions. (Nov 2013)

52.203-6 -- Restrictions on Subcontractor Sales to the Government. (Sept 2006)

52.203-6_Alternate I (Oct 1995)

52.203-7 -- Anti-Kickback Procedures. (May 2014)

52.203-17 -- Contractor Employee Whistleblower Rights and Requirement To Inform

Employees of Whistleblower Rights. (Apr 2014)

52.203-19 -- Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements. (Jan 2017)

52.204-7 -- System for Award Management. (Oct 2018)

52.204-13 -- System for Award Management Maintenance. (Oct 2018)

52.204-16 -- Commercial and Government Entity Code Reporting. (Jul 2016)

52.204-17 -- Ownership or Control of Offeror. (Jul 2016)

52.204-18 -- Commercial and Government Entity Code Maintenance. (Jul 2016)

52.204-19 -- Incorporation by Reference of Representations and Certifications. (Dec

2014)

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance

Services or Equipment. (Aug 2020)

52.204-25 -- Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment. (Aug 2020)

52.204-26 Covered Telecommunications Equipment or Services-Representation. (Dec 2019)

52.207-1-- Notice of Standard Competition. (May 2006)

52.212-1 -- Instructions to Offerors-Commercial Items. (Oct 2018)Page 5

52.212-4 -- Contract Terms and Conditions-Commercial Items. (Oct 2018)

52.212-5 -- Contract Terms and Conditions Required to Implement Statutes or

Executive Orders-Commercial Items. (Jan 2020)

52.212-5_ Alternate I (Feb 2000)

52.217-8 -- Option to Extend Services. (Nov 1999)

52.219-28 -- Post-Award Small Business Program Rerepresentation. (Jul 2013)

52.222-41 -- Service Contract Labor Standards. (Aug 2018)

52.222-50 -- Combating Trafficking in Persons. (Jan 2019)

52.223-18 -- Encouraging Contractor Policies to Ban Text Messaging While Driving.

(Aug 2011)

52.232-23 -- Assignment of Claims. (May 2014)

52.232-39 -- Unenforceability of Unauthorized Obligations. (Jun 2013)

52.233-1 -- Disputes. (May 2014)

52.233-1_Alternate I (Dec 1991)

52.233-3 -- Protest after Award. (Aug 1996) https://www.acquisition.gov/content/part-52-solicitationprovisions-and-contract-clauses https://www.acquisition.gov/content/part-52-solicitationprovisions-and-contract-clauses

52.233-3_Alternate I (June 1985)

52.233-4 -- Applicable Law for Breach of Contract Claim. (Oct 2004)

52.237-2 -- Protection of Government Buildings, Equipment, and Vegetation. (Apr 1984)

52.242-15 -- Stop-Work Order. (Aug 1989)

52.242-17 -- Government Delay of Work. (Apr 1984)

52.244-6 -- Subcontracts for Commercial Items. (Aug 2019)

52.245-1 -- Government Property. (Jan 2017)

52.245-1_Alternate I (Apr 2012)

52.245-9 -- Use and Charges. (Apr 2012)

52.246-1 -- Contractor Inspection Requirements. (Apr 1984)

52.246-25 -- Limitation of Liability-Services. (Feb 1997)Page 6

52.249-1 -- Termination for Convenience of the Government (Fixed-Price) (Short Form).

(Apr 1984)

52.249-8 -- Default (Fixed-Price Supply and Service). (Apr 1984)

52.253-1 -- Computer Generated Forms. (Jan 1991)

GSAM Clauses

GSAR 552.204-70 -- Representation Regarding Certain Telecommunications and Video

Surveillance Services or Equipment (DEVIATION I)(AUG 2019)

(a) Definitions. As used in this clause-

“Covered telecommunications equipment or services”, “Critical technology”, and

“Substantial or essential component” have the meanings provided in FAR 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance

Services or Equipment.

(b) Prohibition. Section 889(a)(1)(A) of the John S. McCain National Defense

Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Contractors are not prohibited from providing-

(1) A service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or (2) Telecommunications equipment that cannot route or redirect user data traffic or permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Representation. [Contractor to complete and submit to the Contracting Officer] The

Offeror or Contractor represents that it [ ] will or [ ] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract, order, or other contractual instrument resulting from this contract. This representation shall be provided as part of the proposal and resubmitted on an annual basis from the date of award.

(d) Disclosures. If the Offeror or Contractor has responded affirmatively to the representation in paragraph (c) of this clause, the Offeror or Contractor shall provide the following additional information to the Contracting Officer--Page 7

(1) All covered telecommunications equipment and services offered or provided (include brand; model number, such as original equipment manufacturer (OEM) number, manufacturer part number, or wholesaler number; and item description, as applicable);

(2) Explanation of the proposed use of covered telecommunications equipment and services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b) of this provision;

(3) For services, the entity providing the covered telecommunications services (include entity name, unique entity identifier, and Commercial and Government Entity (CAGE) code, if known); and

(4) For equipment, the entity that produced the covered telecommunications equipment

(include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known).

(End of clause)

552.229-70 -- Federal, State, and Local Taxes (Apr 1984)

552.204-9 -- Personal Identity Verification Requirements

552.212-71 -- Contract Terms and Conditions Required to GSA Acquisition of

Commercial Items (JUN 2016)

552.212-72 -- Contract Terms and Conditions Required to Implement Statutes or

Executive Orders Applicable to GSA Acquisition of Commercial Items (JUN 2015)

552.232-1 -- Payments (Nov 2009)

552.232-23 -- Assignment of Claims (Sep 1999)

552.237-71 -- Qualifications of Employees (MAY 1989)

552.237-73 -- Restriction on Disclosure of Information (JUN 2009)

9.0 Methodology for Award

The Government intends to make an award resulting from this RFP to the responsible offeror whose offer conforming to the RFP will be most advantageous to the Government, Price and other factors considered, pursuant to FAR Section 13.3.

The Government may reject any or all offers if such action is in the Government’s interest. The

Government intends to evaluate offers and award a task order without discussions with offerors.

Therefore, the offeror’s initial quote should contain the offeror’s best terms from a price and technical standpoint.

The following technical factors shall be used to evaluate offers:

Factor 1: Technical Capability

Factor 2: Technical Approach

Factor 3: Past Performance

Technical Capability, Technical Approach and Past Performance are approximately equal to

Price. In the evaluation, technical aspects are approximately equal to price. When the non-price factors become equal, then the price may become the determining factor.

The Government will perform a price/technical trade-off analysis in accordance with the above methodology and select the offer that provides the best value. The Government intends to use the trade-off process in selecting a quote that is most advantageous. Offerors are requested to submit quote(s) to the Government on the most favorable terms from a technical and price standpoint.

10.0 Technical Evaluation

Technical Evaluation Factor 1: Technical Capability

Basis of Evaluation: Offers will be evaluated to determine the soundness of their technical approach and their ability to deliver within the required timeframes. Offerors are required to submit a technical quote addressing the following:

The government will evaluate the offerors strategy on their ability to identify deficiencies in cost estimating building assessment tools with specific focus on user input errors and how they can be reduced by better training

Broader understanding of building assessment tools that are used to calculate deferred maintenance cost

Technical and qualitative descriptions of their proposed methodology showing their understanding and capability to accomplish the objectives in this SOW.

Technical approach that will be used to address every requirement described in the SOW to include the tracking and input of all relevant data used to compare energy usage within facilities.

Technical approach to deliverables and operational management including analysis of the reduced data and key takeaways that will benefit GSA.

Technical Evaluation Factor 2 – Key Personnel Basis of Evaluation: The Offeror’s proposed Key Personnel will be evaluated as individuals and as a management team for the extent of their qualifications and experience with respect to the functions they are proposed to manage based on the resume, references, and other information available to the Government to include:

Demonstrated knowledge and understanding of Building Assessment Tools

Training and Development and Technical Writing Experience

Key Personnel qualifications and demonstrated experience in Training

Development tools including proficiency in Microsoft Office suite, including

Word, PowerPoint, Excel, Publisher and Business Works

Demonstrated understanding of the statement of work.

Technical Evaluation Factor 3: Past Performance

Basis of Evaluation: The Government shall evaluate the Offeror’s past performance on recent relevant contracts during the last three years, similar in complexity and scope to activities identified in the statement of work.

For purposes of this evaluation criterion, the use of the term “relevant contract” shall mean where work is/was similar in scope, complexity, risk, and relevant to the statement of work.

In the case of an Offeror without a record of relevant past performance or for whom information on relevant past performance is not available, the Offeror will be evaluated neither favorably nor unfavorably on past performance.

Past performance information that is not similar will be considered for evaluation purposes when the Offeror has no past performance information from contracts for similar efforts.

The Government may evaluate past performance information from sources other than those provided by the Offeror.

11.0 Instructions for Submitting Proposal

Offerors are to distribute “Past Performance Questionnaire” to all past performance references. Questionnaires are to be completed by references and forwarded directly to jezreel.sweat@gsa.gov and cc: theophilus.hlovor@gsa.gov. Documentation of whom

Past Performance Questionnaires were distributed to shall be included in the Offeror’s

Technical volume Cover letter.

Completed questionnaires must be received no later than 1:00 pm EST September 2, 2020. The Offeror is responsible for assuring that the references are furnished and their contact information are current, complete, and accurate. Offerors who do not have at least one (1) Past Performance Questionnaire submitted will be evaluated as not meeting this evaluation factor.

Offerors are asked to submit their questions to Jezreel Sweat via

(jezreel.sweat@gsa.gov). The Government request that all questions be submitted on or before September 03, 2020 at 10:00am Eastern Standard Time. Questions must be received by the date and time specified for receipt of questions. Please list

“Questions for BAT Training” in the email subject line. Questions received after the cut-off date and time will not be answered.

Offerors shall submit one (1) electronic copy of the quote by 2:00 PM, Eastern

Standard Time on September 09, 2020. Quotes are to be emailed to Jezreel Sweat via jezreel.sweat@gsa.gov and cc’d to Theophilus Hlovor via theophilus.hlovor@gsa.gov .

Please list “Quote for BAT Training” in the email subject line. Offers received after the date and time specified for receipt shall be considered late and can be ineligible for award.

mailto:jezreel.sweat@gsa.gov mailto:jezreel.sweat@gsa.gov mailto:theophilus.hlovor@gsa.gov

12.0 Government Points of Contact

Theophilus Hlovor (PQC)

Contract Specialist

Acquisition Services Division

1800 F Street, NW

Washington, DC 20405 theophilus.hlovor@gsa.gov

Jezreel Sweat (PQC)

Contract Specialist

PBS, Office of Acquisition Management

Acquisition Services Division

1800 F Street, NW jezreel.sweat@gsa.gov

Shadia Malik (PTB)

Program Specialist

Capital Assessment & Allocation Division

1800 F Street, NW Room: 6222E shadia.malik@gsa.gov

Joy Heuer (PTO)

Supervisory Program Analyst

Organizational Support Division

1800 F Street, NW Room: 6222E joy.heuer@gsa.gov