SOW ASHE BPA 2025.pdf
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- Solicitation number
- 75H70725Q00129
About this file
This Statement of Work (SOW) details a training program for the Indian Health Service (IHS) to obtain Certified Healthcare Facility Manager (CHFM) credentials for its facility engineers and managers. The training, to be conducted by an ASHE-credentialed contractor from FY25-FY28, will cover five primary topics: Health Facility Operations and Maintenance, Code Compliance, Finance Management, Planning/Design/Construction, and CHFM Exam Review. Training will be offered both onsite (2-4 days, up to 30 students) and virtually (1-6 hours/day), with learning outcomes focused on applying principles to real-life scenarios, identifying compliance requirements, improving problem-solving skills, and preparing for the CHFM credentialing exam.
Key contract requirements include providing experienced instructors with CHFM credentials, delivering comprehensive training materials, conducting attendance tracking, and issuing completion certificates. The Indian Health Service will handle venue preparation, course marketing, registration, and roster management. Specific deliverables include onsite and virtual training sessions, course materials, attendance verification, and post-course documentation. The exact training locations and dates remain to be determined, with the contractor expected to collaborate closely with IHS on session planning and execution.
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Statement of Work Page 1 of 3
Statement of Work American Society of Healthcare Engineering (ASHE)
Certified Healthcare Facility Manager (CHFM) Training
FY25 –FY28
Specific Locations/Dates: TBD
1. Background
The Indian Health Service Division of Facilities Operations/Management, Office of Environmental Health and Engineering (OEHE) staff operates, maintains, and provides technical support of IHS healthcare facilities. Further the Federal Buildings Personnel Training Act 2010 requires professional credentialing of staff associated with the operation and maintenance of federal facilities. As such, IHS facility engineers and managers staff must be trained to the professional credentialing standards. The IHS Facilities program has adopted the American Hospital Association’s (AHA) American Society of Hospital Engineers (ASHE) Certified Healthcare Facility Manager (CHFM) designation as the credential that demonstrates technical competence for IHS facility engineers and managers. Therefore, training to achieve ASHE CHFM credentialing is required for OEHE personnel.
The OEHE (1) serves as the primary source of technical and policy advice for IHS Headquarters and Area offices programs on the full scope of health care facilities, sanitation facilities construction (SFC) and management, environmental health, environmental engineering, clinical engineering, and realty services management; (2) provides leadership, consultation, and staff development to assure functional, safe, and well-maintained health care facilities. The Environmental Health Support Center serves as the national coordinator of Indian Health Service based training for the Office of Environmental Health and Engineering
(OEHE).
2. Scope of Work
A. The Contractor shall offer an established program of developed technical curriculum related to Certified Healthcare Facility Manager credential. The contractor shall provide onsite and virtual training that prepares participants to be more effective and efficient in managing health care facilities. The onsite courses and modules shall examine critical topics for effective management of health care facilities. Specifically, the contractor will present information on the topic areas listed in the outline of the most recent edition of the Certified Healthcare Facility Manager (CHFM) Handbook. At a minimum, the following topics shall be included in the training:
1. Health Facility Operations and Maintenance
2. Code Compliance in Health Care Facilities
3. Finance management
4. Planning, Design, and Construction (PDC)
5. CHFM Exam Review
B. Proposed learning outcomes for the training are:
1. Apply principles learned in modules to real life scenarios.
2. Identify compliance requirements and interpret their use in a facility
3. Increase problem-solving skills with use of case studies.
4. Describe life safety management within healthcare setting.
Statement of Work Page 2 of 3
5. Explain how to use PDC for successful project outcome.
6. Use knowledge from the series to take the ASHE CHFM exam for credentialing.
Contractor shall submit proposed teaching methods to achieve the desired learning outcomes. Assessment methods to measure learner mastery of subject material (case studies, exercises) will be identified in the proposal.
C. The target audience is new and experienced healthcare facility engineers and managers from Indian Health Service healthcare facilities programs across the nation. Onsite live course shall be presented for up to 30 students.
D. Training is to be presented both onsite and/or online. Format for each session will be agreed upon by IHS and contractor. Course length may vary depending on format. For onsite courses, length is expected to be two to four days and for virtual learning, length can be from 1 – 6 hours/day.
3. Requirements
Contractor shall provide instructors who are experienced facility management professionals, have working knowledge of healthcare facility management principles and engineering, accreditation bodies’ standards, and possess the ASHE CHFM credential. Instructors shall have prior experience with teaching subject material. The Contractor shall include instructor qualifications as part of proposal.
4. Government-Furnished Information
A. Session format (onsite or online) will be mutually agreed upon by IHS and contractor.
Contractor will take attendance for all sessions, onsite or online.
B. Virtual learning program shall be conducted on contractor’s learning platform that is accessible to IHS attendees.
C. Sessions will be held at locations identified by IHS and on mutually-agreed dates.
Training venue will be provided by IHS.
D. Target audience is new and experienced healthcare facility managers and staff from Indian
Health Service healthcare facilities programs across the nation. Course shall be presented for up to 30 students.
5. Deliverables
The Contractor shall provide:
A. Sessions of the onsite training as noted in no. 4A.
B. Virtual sessions of selected topics using contractor’s virtual learning platform C. Verification of attendance – sign in forms/ online attendance verification D. Appropriate classroom materials – manuals, handouts, online materials E. Instructor(s) who meets the requirements established in section four above F. Certificates of completion for attendees G. All travel, per diem, and other expenses for its instructors
Statement of Work Page 3 of 3
Indian Health Service shall provide:
A. Identification of training modules and sessions in consultation with vendor B. Training venue with A/V preparation C. Course marketing, registration, and class roster D. Course evaluation forms and attendance sheets
6. Timeframes for Completion of Deliverables
Expected timeframes for completion of deliverables under this contract are as follows:
Contractor Deliverable Date of Contractor
Deliverable
IHS
Deliverable Date of IHS Deliverable
Certified Healthcare Facility Manager onsite Training
1) Location TBD, Dates TBD
• Class Roster for each class
• Conference room and screen
2 - 3 weeks prior to session
CHFM On Demand Modules
Dates TBD • Course Roster 4 weeks prior to session
ASHE live virtual training
Dates TBD • Class Roster 3-4 weeks prior to session
Virtual Learning Sessions
- Various hrs
- Presented on Contractor’s virtual learning platform
Dates TBD • Course Roster
Completed course attendance verification, course evaluation forms, student assessments
2 weeks after course completion
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