SOW Airbus Thailand CLSR .pdf

Utility Helicopter

UH-72A LAKOTA

Services and Support Statement of Work

For Royal Thailand Army (RTA) TH-B-UAK

Prepared By:

International Program Office (IPO), Utility Helicopters Project Office

U.S. Army

SFAE-AVN-UH-IPO

DISTRIBUTION STATEMENT D: Distribution authorized to the Department of Defense and U.S. DoD contractors only; Controlled Technical Information, Export Controlled, 20 May 2025.

Other requests must be referred to the Program Executive Office (PEO) Aviation, Utility Helicopters Project Office (UHPO), International Program Office, SFAE-AVN-BN, Redstone Arsenal, AL 35898-5000.

WARNING: This document contains technical data whose export is restricted by the Arms Export Control Act (Section 2751 of Title 22, United States Code) or the Export Control Reform Act of 2018 (Chapter 58 Sections 4801-4852 of Title 50, United States Code). Violations of these export laws are subject to severe criminal penalties. Disseminate in accordance with provisions of DoD Directive 5230.25 and DoD Instruction 2040.02.

Controlled by: PEO Aviation Controlled by: PM UHPO CUI Categories: CTI, EXPT, PROCURE Distribution Statement: D POC: Mr. Mark Whitaker, 520-716-0866.

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Revision History

Revision Document Changes Date 0 Initial Version 20 May 25 ii

Table of Contents

1.0 SCOPE .................................................................................................. Error! Bookmark not defined.

2.0 APPLICABLE DOCUMENTS

3.0 REQUIREMENTS ................................................................................ Error! Bookmark not defined.

3.1 PROGRAM MANAGEMENT

3.1.1 INTEGRATED PRODUCT TEAM (IPT)

3.1.2 REPORTING REQUIREMENTS

3.2 SUBJECT MATTER EXPERTS (SME)

3.2.1 CONTRACTOR LOGISTICS SERVICE REPRESENTATIVE

3.3 CONTRACTOR WORK FORCE

3.3.2 CONTRACTOR QUALIFICATIONS

3.4 SPECIFIC DUTIES

3.4.1 CLSR SPECIFIC DUTIES

3.5 CONTRACTOR LIAISON CAPABILITY

3.5.1 FIELD SERVICE ENGINEERING LIAISON

3.5.2 TECHNICAL ASSISTANCE

3.6 SECURITY CLEARANCE REQUIREMENTS

3.6.1 CONTRACT REQUIRING PERFORMANCE OR DELIVERY IN A FOREIGN COUNTRY . 4

3.6.2 THREAT AWARENESS REPORTING PROGRAM

3.6.3 CONTRACTOR PERSONNEL TRAVELING OVERSEAS

3.6.4 iWATCH TRAINING

4.0 GOVERNMENT FURNISHED EQUIPMENT/INFORMATION (GFE/GFI)

5.0 TRAINING ............................................................................................ Error! Bookmark not defined.

6.0 PERIOD OF PERFORMANCE

7.0 OVER AND ABOVE

8.0 INSPECTION AND ACCEPTANCE

9.0 QUALITY .............................................................................................. Error! Bookmark not defined.

10.0 ABREVIATIONS & ACRONYMS

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Attachments and Exhibits

Attachment 001 STATEMENT OF WORK (SOW) Attachment 002 DOCUMENT SUMMARY LIST (DSL)

EXHIBIT A CONTRACT DATA REQUIREMENTS LIST (CDRL)

1.0 SCOPE

This Statement of Work (SOW) defines the effort to provide logistics support for the Royal Thai Army (RTA) to include a Contractor Logistics Service Representative (CLSR). This support covers technical and logistical support for UH-72 Lakota helicopters located in Thailand.

The United States Government (USG) delivered a fleet of 6 UH-72A Lakota’s, 4 of which remain in Lopburi, Thailand and require logistical support. The 4 UH-72A Lakota’s were manufactured by Airbus Helicopters Incorporated (AHI). The Foreign Military Sales case TH-B-UAK was recently amended to direct the USG to continue CLSR support directly from AHI.

2.0 APPLICABLE DOCUMENTS

Applicable top-level documents are contained in Attachment 002, Document Summary List (DSL), by number, title, date, contract reference and Category. The document versions specified on the DSL take precedence over the generic references (those without revision letters) cited in the SOW.

3.0 REQUIREMENTS

The Contractor shall provide all labor, facilities, internet access, transportation, housing, dental support, medical support and materials necessary to support this SOW. In the event of conflict between this document and any other document, this SOW shall take precedence. All references to the duration mentioned herein and associated with Contract Data Requirements List (CDRL) items are in terms of calendar days, weeks, months, unless otherwise noted.

3.1 PROGRAM MANAGEMENT

3.1.1 INTEGRATED PRODUCT TEAM (IPT)

The Contractor shall host a kickoff meeting no later than 21 days after contract award, and schedule IPT meetings (virtual meetings are acceptable) with Utility Helicopters Project Office (UHPO) International Programs Office (IPO) on a quarterly basis, beginning 90 days after contract award. The Contractor’s Program Manager (PM), or their designees, shall be empowered to make decisions for the Contractor in all matters related to the conduct of this task. During the quarterly meeting the contractors shall update the Government on the performance of the CLSR against the contract requirements.

3.1.2 REPORTING REQUIREMENTS

The Contractor shall prepare Program Status Reports in Accordance With (IAW) DI- MGMT-81238 and deliver IAW Contract Data Requirements List (CDRL) A001. The reports shall be in contractor format and shall include the following for each reporting period: The report shall include a summary of significant accomplishments during the month for each representative and shall identify any program issues that should be addressed.

3.2 SUBJECT MATTER EXPERTS (SME)

3.2.1 CONTRACTOR LOGISTICS SERVICE REPRESENTATIVE

The Contractor shall provide a SME/CLSR who shall assist RTA personnel and instruct them, IAW applicable Technical Publications, about supply processes related to the Lakota helicopter. Specific duties are shown in paragraph 3.4.1 below.

CLSR requirements include: Transportation to and from country and per diem during travel; dependent travel (if applicable), and household charges as applicable.

Requirements include 8 hours of work per day, five days a week. Requirements shall also include the cost of annual sick leave and observance of U.S. Holidays scheduled.

Hours worked beyond the normal week shall require the approval of a U.S. Government representative. CLSR may adjust holiday work schedule to align with local holidays.

3.3 CONTRACTOR WORK FORCE

The Contractor may adjust the CLSR work force in the event of sickness, death, hardship, or poor performance. The Contractor shall make every attempt to ensure the convenience of the FMS Customer in the event personnel changes become necessary.

The Contractor shall identify alternates to the Contracting Officer or his/her representative by email within 15 days. Alternates shall be onsite no later than 45 days.

3.3.1 IDENTIFICATION AND CLEARANCES

The Contractor shall secure all identification and clearances required for the CLSR to enter and work on her bases of operation. This includes visas to enter and remain in the country.

3.3.2 CONTRACTOR QUALIFICATIONS

The Contractor shall ensure the CLSR speaks English and possesses specific UH-72 Lakota training and practical experience necessary to execute work assignments in an efficient and professional manner.

3.4 SPECIFIC DUTIES

3.4.1 CLSR SPECIFIC DUTIES

The specific duties of the CLSR shall include the following:

A. Establish clear communication so that information relating to the Lakota Logistics Operation can be expeditiously disseminated from the contractor to military and civilian personnel of the FMS Customer.

B. Assist in analysis, interpretation and evaluation of newly discovered issues, and in the preparation of accurate technical descriptions of such issues in order to assist the contractor, military, and civilian personnel of the FMS Customer in arriving at the best possible solution.

C. Provide technical assistance and On the Job Training (OJT) for the FMS Customer Logistics personnel covering organizational and intermediate levels of support operations. The training shall emphasize safety precautions.

D. Disseminate standard practices and recognized methods of the aviation Logistics industry to FMS Customer personnel performing the support through technical discussions and informal OJT.

E. Impart to the FMS Customer personnel a well-rounded knowledge of aircraft logistics and support.

F. Explain the significance of, as well as how to work from, UH-72 Technical Publications, FMS Unique Manuals and U.S. Government provided safety maintenance messages.

G. Provide technical guidance on the usage of various support programs to streamline logistics and increase readiness.

H. The CLSR shall be the Warranty Administrator for all Contractor Warranties available to the FMS Customer.

3.5 CONTRACTOR LIAISON CAPABILITY

3.5.1 FIELD SERVICE ENGINEERING LIAISON

The CLSR shall be the liaison with the contractor’s Field Service Engineering Group (FSEG) that is responsible for replying and tracking of verbal and written technical requests related to technical problems. Replies to technical requests may be obtained directly from the assigned FSEG Analyst or from supporting departments. The Contractor shall provide a communication link between CLSRs and the manufacturer’s engineering and logistics support section to immediately resolve technical problems that exceed the capability of the assigned CLSR or the on-site organic maintenance personnel. This is to include any technical problems for which current Contractor approved technical data is not available to the on-site CLSR or user’s maintenance personnel. The CLSR shall act as the primary point of contact for “reach back” for logistics and administrated support of the assigned aircraft and in support of the identified CDRLs.

3.5.2 TECHNICAL ASSISTANCE

The Contractor shall assist the FMS Customer in the form of disseminating technical and logistical verbal and written assistance at the FMS Customer’s request.

Discussions may include such aspects as maintaining an efficient organization, performing all work in accordance with current standards prevailing in the aviation maintenance industry, and performing work within acceptable guidelines established by technical manuals, special orders, and other directives issued by the manufacturer with coordination by the UHPO-IPO.

3.6 SECURITY CLEARANCE REQUIREMENTS

This is an unclassified contract, no DD254 is required.

3.6.1 CONTRACT REQUIRING PERFORMANCE OR DELIVERY IN A FOREIGN

COUNTRY

In accordance with Defense Federal Acquisition Regulation Supplement Clause 252.225‐7043, Antiterrorism (AT)/Force Protection for Defense Contractors outside the U.S., non‐local-national contractor personnel shall comply with theater clearance requirements. The U.S combatant commander exercises oversight to ensure the contractor complies with combatant commander and subordinate task force commander policies and directives.

3.6.2 THREAT AWARENESS REPORTING PROGRAM

IAW Army Regulation 381-12, Threat Awareness and Reporting Program, Contractors shall report threat-related incidents, behavioral indicators and other matters of Counterintelligence (CI) interest specified in Chapter 3, to the Facility Security Officer, the nearest military CI office, the Federal Bureau of Investigation, or the Commander, Joint U.S. Military Advisory Group (JUSMAG), Thailand.

3.6.3 CONTRACTOR PERSONNEL TRAVELING OVERSEAS

The Contractor shall ensure the CLSR receives/participates in government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13.

Specific AOR training content is directed by the combatant commander with the JUSMAG Anti-Terrorism Officer (ATO) being the local point of contact.

3.6.4 iWATCH TRAINING The Contractor shall brief CLSR on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Contracting Officer’s Representative (COR). This training shall be completed within 30 calendar days of CLSR arriving in-country and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than 30 calendar days after completion of training.

4.0 GOVERNMENT FURNISHED EQUIPMENT/INFORMATION (GFE/GFI)

The U.S. Government representatives in Thailand, Joint U.S. Military Advisory Group (JUSMAG) will provide training materials related to Anti-Terrorism and iWatch programs.

5.0 TRAINING

The Contractor furnished SMEs shall be fully trained in the characteristics and support requirements of the UH-72A Lakota.

6.0 PERIOD OF PERFORMANCE

Period of performance is 12 months after contract award for the base contract. The Contractor shall propose four 12-month options.

7.0 OVER AND ABOVE

There are no Over and Above (O&A) provisions in this SOW.

8.0 INSPECTION AND ACCEPTANCE

Inspection and Acceptance will be via Wide Area Work Flow (WAWF) using Department of Defense Activity Address Code (DODAAC) W5878T.

9.0 QUALITY

There are no Quality requirements necessary in this SOW for the CLSR.

10.0 ABREVIATIONS & ACRONYMS

AHI Airbus Helicopters Incorporated AOR Area of Responsibility AT Anti-Terrorism ATO Anti-Terrorism Office/Officer CDRL Contract Data Requirements List CI Counterintelligence CLSR Contractor Logistics Service Representative COR Contracting Officer Representative DODAAC Department of Defense Activity Address Code

DSL Document Summary List FMS Foreign Military Sales FSEG Field Service Engineering Group GFE Government Furnished Equipment GFI Government Furnished Information IAW In Accordance With IPO International Programs Office IPT Integrated Product Team JUSMAG Joint US Military Advisory Group NLT No Later Than O&A Over and Above OJT On the Job Training PM Program Manager RTA Royal Thailand Army SME Subject Matter Expert SOW Statement of Work UHPO Utility Helicopters Project Office USG United States Government WAWF Wide Area Work Flow