SOW 70Z03025QCLEV0079.docx

Solicitation 70Z03025QCLEV0079 CG STA Oswego Water Heater Replacement

STATEMENT OF WORK (SOW)

FOR

Station Oswego Water Heater Replacement

1.0 GENERAL

1.1 BACKGROUND

Station Oswego tankless hot water heaters have been plaqued with issues for over 3 years. These constant problems and errors within the tankless water heaters causes the heaters to trip off line and not supply hot water to the unit and personnel.

Unit has had plumbers come out multiple occasions, to repair a merade of issues. With plumbers schedules and lead time on repair parts can cause the hot water heaters to be off line for weeks at a time.

This down time causes immense stress on unit personnel that expect hot water to be readily available at all times.

1.2 SCOPE

Contractor shall remove two tankless water heaters in units boiler room, cap them off, and install and pipe in a new heavy duty electric powered commercial water heater with isolation valves.

Please see enclosures for reference pictures and parts list.

1.3 OBJECTIVE

IAW Industry standards and best practice, the contractor shall remove both existing water heaters and install a new electric tank water heater.

Contractor shall have an understanding of existing layout of units hot and cold water piping and determine best possible layout for new water heater and piping.

Contractor shall use all new hard copper tubing and solder all joints when necessary for cold and hot water lines.

Contractor shall install a new heavy duty electric powered commercial water heater that meets or exceeds 100 gallon capacity.

Contractor will supply all necessary tools, equipment, and labor required to complete project.

All contractors are encouraged to conduct a site visit prior to bidding on project; the Contracting Officer can coordinate site visits as applicable. Reference section 4.3 for scheduling.

1.4 APPLICABLE DOCUMENTS

See pictures in Enclosure 1.

2.0 SPECIFIC REQUIREMENTS/TASKS

Review 1.3 Objective

3.0 CONTRACTOR PERSONNEL

It is the responsibility of the contractor to propose qualified contractor personnel to perform all requirements specified in the SOW. As a general rule, the government should not specify education, experience or other qualifications for contractor personnel. In some instances, however, it may be necessary for the government to specify contractor qualifications, certifications, and/or education.

3.1 QUALIFIED PERSONNEL

The Contractor shall provide qualified personnel to perform all requirements specified in this SOW.

3.2 CONTINUITY OF SUPPORT

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor shall ensure that all contract support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

3.43 EMPLOYEE CONDUCT

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.4 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.1 PERIOD OF PERFORMANCE

The period of performance for this contract is one year from the date of award.

4.2 PLACE OF PERFORMANCE

The primary place of performance will be the Contractor’s facilities with frequent visits to the United States Coast Guard Station Oswego at 1 Lake St. Oswego, NY 13126

4.3 HOURS OF OPERATION

Contractor employees shall generally perform all work between the hours of 0845 and 1600 EST, Monday through Sunday. However, there may be occasions when Contractor employees shall be required to work other than normal business hours to fulfill requirements under this SOW.

4.4 TRAVEL

Contractor travel shall not be required for this requirement.

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will not furnish any resources to the Contractor in support of this contract.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW.

7.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The Contractor shall have 30 business days to make corrections and redeliver.

ENCLOSURE 1

DATE: 05/20/2025 PAGE 2/4

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