SOW_18 May 21_Bldg 1 Concessionaire.pdf

PERCENTAGE(S) FEE SCHEDULE

I. The contractor's successful proposed benefit/investment return to the NAFI, as presented below shall be used for the total five years performance period as authorized.

Monthly payable fee due to the NAFI at the end of the sales period shall be paid either be made by check or by Electronic Funds Transfer (EFT). If the latter payment method is selected by the NAFI, the particulars (i.e. routing and account numbers) shall be provided at a later date.

A. Capital investment to be amortized during one (1) year with option to extend up to five

(5) years. The below percentage fee proposed and accepted shall be firm for the five year option.

Contractor shall propose their best offer with a minimum percentage fee of 12% for both, the mandatory and the optional NAF Operations as listed below: Please be advised that 12% is the minimum percentage fee that will be considered.

a. Mandatory NAF Operations at Port San Antonio: Bldg. l North

Lounge Outlet; Rickenbacker's; & Bistro an option at a later date.

Propose % fee will be the best offer from the vendor and accepted by the NAFI.

SCOPE OF WORK

PORT SAN ANTONIO BUILDING 1 & 502'nd FORCE SUPPORT SQUADRON NAF

FACILITIES

1.1 NAF Food & Beverage (F&B) Resale Operations

A concessionaire contract on behalf of the 502nd Force Support Squadron, hereinafter referred to as the NAFI and a current NPA holder is being established. The concessionaire contract (CC) by and between the NAFI and the contractor, hereinafter referred to as the Concessionaire, is for the Concessionaire to provide the services as outlined in this "Scope of Work" and all other attached documents to authorized patrons at Building I, Port San Antonio, TX for mandatory NAF Food & Beverage (F&B) operations to include: North Lounge Outlet; Rickenbacker's; and the option to open Building 1 Restaurant (Bistro 1).

These requirements are subject to the Service Contract Act (SCA) as referenced in applicable contract clauses.

This CC/DO, unless sooner terminated as herein provided, will commence for an initial 1 base year with 4 option periods for a total up to 5 years. The total duration of this CC in its entirety shall not exceed five years performance period. IAW General Provisions paragraph

8 of the NPA, if the contract expires or is terminated by the NAFI for any reason other than cause prior to the full amortization of the investment, NAFI or any successor contractor shall pay to the contractor the unamortized portion of the investment. However, if the contractor cease operations in a particular facility prior to contract expiration, then the departing contractor shall no longer be entitled to receive payment for the remaining unamortized portion invested.

The hours/days of operations, menus and menu pricing, amount of venue seating, marketing, promotions, and all other aspects against this contract are considered part of this agreement and shall be placed in conspicuous locations for patrons and shall coincide with the contractor's accepted proposal and shall remain stable, notwithstanding future revisions to any of the above through Concessionaire partnering with the NAFI and provide a 30 day notice through the respective Contract Officer/NAFI prior to making any deviations to allow for discussions and consensus.

SOW-1

1.1.1 Port San Antonio Building 1

Building 1 will be home to a number of Air Force agencies, including the Air Force Services Center, Air Force Medical Operations Agency, and the Air Force Center for Engineering and the Environment. Concessionaire will propose their best offer on percentage of payment of gross revenue against mandatory B1 venues, as presented in proposal and matrix. Payment of fees due to the NAFI must be made on a monthly basis along with the submission of all Revenue/Sales

Report, for the total 5 years performance period or as revised upon CC modification to percent fee.

Due to Covid-19, Building 1 is at 20% occupancy (approximately 1,000 people daily) as of 4 May 2021. Based on increased occupancy change, Bistro Restaurant is an option to open in the future.

1.1.1.1 Building 1 Restaurant (Option to Open)

The contractor will provide a Quick Casual Dining concept (Bistro 1) for this facility and design and execute a tenant finish strategy for the shell space provided; no NAFI funding has been designated for this tenant finish. The focus of the concept will create a contemporary service style and dining environment, featuring a broad variety of menu choices offered in a fresh preparation, exhibition style format. This venue will feature WIFI hot spot technology during hours of operation. This description, inclusive of all aspects per Concessionaire's proposal as stated for Bistro 1 is hereby incorporated.

Restaurant Open Monday - Friday w/ Breakfast 7:00am -9:00am and Lunch 11:00am - 1:30pm.

1.1.1.2 North Lounge Outlet

Contractor will provide a grab 'n go concept in the North Lounge of the building and design and execute a tenant finish strategy for the shell space provided; no NAFI funding has been designated for tenant finish. The focus of the concept will create a quick service, grab and go opportunity that offers a different menu mix from the Quick Casual Dining and Rickenbacker's venues. This venue will feature WIFI hot spot technology during hours of operation. As with the other outlets, a focus on maximizing quality, freshness and variety shall be accomplished. North Lounge operation will be 24/7 and unmanned.

1.1.1.3 Rickenbacker's

Rickenbacker's located in Building 1 South Lounge. The contractor shall continue to operate the Rickenbacker's as a Services In-House branded operation.

This venue will feature WIFI hot spot technology during hours of operation.

This description, inclusive of all aspects per Concessionaire's proposal as stated for Rickenbacker's is hereby incorporated. Operation will be Monday - Friday 06:30am -3:30pm.

Facility name shall remain "RICKENBACKER'S".

SOW-2

1.2 Operations

1.2.1 Contractor shall:

1.2.1.1. Comply with all applicable laws pertaining to wages, worker's compensation, equal opportunity, Service Contract Act, and so forth, as implemented by NAFI directives and required by law.

1.2.1.2. Keep the concession area clean, orderly, attractive, secure, and in a safe and sanitary condition to the satisfaction of the NAFI managers. Contractor is responsible to ensure North Lounge, Rickenbacker and Bistro (Option) is in compliance with safety, fire and public health standards at all times.

1.2.1.3. Employ only persons who meet the health standards prescribed by law or regulations, which pertain to the jobs for which they are hired.

1.2.1.4. Furnish a sufficient number of trained employees for the efficient performance of this CC. Concession personnel must meet the health and security standards prescribed by applicable regulations, and must obtain installation passes and permits and security clearances as applicable. Concession personnel must give prompt and courteous treatment to authorized customers. Concession personnel must be neatly dressed and meticulous in their personal grooming at all times.

Concessionaire provides employees clean uniforms or, when uniforms are not required, ensures that all clothing worn by employees is clean and in good condition at all times. A nameplate must be worn.

1.2.1.5. Contractor is responsible for acquiring base passes for all employees & vendors.

1.2.1.6. Remove from employment in the concession, on the request of the NAFI manager, any servant, agent, or employee of the Concessionaire if, in the opinion of the NAFI manager or their duly authorized representative, the conduct of such person, while in and about the premises covered by this contract interferes with proper services or discipline.

SOW-3

1.2.1.7. Obtain insurance for all non-Government property and merchandise used by the Concessionaire in the operation of the concession against theft, fire, storm, flood, and damage, or destruction through any other force of nature; or in lieu thereof, to relieve the NAFI from any liability arising from such theft, loss, damage, or destruction. The Concessionaire must have liability insurance commensurate with the risks involved, and furnish proof of such to the Contracting Officer.

1.2. l .8. Do not leave cash on the premises during non-operational hours.

1.2.1.9. Be responsible for paying all operating expenses not expressly undertaken by the NAFI to include equipment repairs.

1.2.1. 10. Maintain a form of Cash Collection Record, showing all income received, in accordance with instructions from and submitted to the NAFI on a monthly basis for validation of revenues received. Any failure by the Concessionaire, its servants, employees, or agents, to enter all monies received on control sheets will be cause for immediate cancellation of this contract.

1.2.1.11. Contractor will be responsible for paying any future utility bills associated with the operation.

1.2.2. Contractor shall not:

1.2.2.1. Represent or permit itself to be represented to the public as an agent or employee of the NAFI by the use of the name of the NAFI on letters, bills, signs, or by any other means. The Concessionaire, its servants, agents, and employees, are in no sense agents of the United States Government, the NAFI, the commander of the installation within which the concession exists, or of any other entity having to do with the operations of NAFI.

1.2.2.2. Sell or remove any property that is owned by the NAFI or any other part of the Federal Government and is used in the operation of the concession.

1.2.2.3. Engage in or permit gambling or possession or use of any gambling device on the concession premises or elsewhere on the installation.

1.2.2.4. Loan money to or borrow money from customers or others, which includes Federal Government (including NAFI) employees and military personnel.

1.2.2.5. Sell food, beverages, merchandise or services for anything other than US currency, unless authorized in writing by the Contracting Officer.

1.2.2.6. Sell food, beverages, merchandise or services without receiving a US recognized form of legal tender (i.e. cash, credit card, and gift certificate/card).

1.2.2.7 Give or offer to any officer or employee of the NAFI, or any other part of

SOW-4

the Federal Government, any gift, privilege, special benefit, discount, or anything else of material or personal nature whereby the individual or employee would receive preferential treatment.

1.2.3 Contractor Agrees that;

1.2.3.1. The NAFI retains the right to inspect and audit as per NPA paragraph 14.a.

1.2.3.2. This contract is automatically terminated in the event the NAFI is dissolved.

1.2.3.3. Any monies due and payable to the NAFI from the Concessionaire on the date of this contract must be paid in full or will remain due and payable until final settlement.

1.3 Transaction & Management Information Systems/Technology Requirements

NAFI uses several transaction and management information systems that facilitate the operational management of the dining program.

1.3.1 Port San Antonio Building 1

The system that will be supplied by NAFI for the Contractor's mandatory use will be Aloha® Point of Sales. The Contractor may use an information system of their choosing to operate the remaining of the operation and will be the Contractors investment and will be required to maintain and support the system and will need the review, certification, and accreditation of NAFI.

1.4 Investments

1.4.1 NAFI Investments

Currently, NAFI has no funding for Real Property or Personal Property investments for facilities included in this Scope of Work.

1.4.2 Contractor Investments

The Contractor is required to provide the following investments in support of the CC.

1.4.2.1 At Concessionaire's expense, obtain all permits, give all necessary notices;

pay all license fees; and comply with all municipal, prefectural, and national laws, rules, ordinances, and regulations, and any publication published by the military relating to public health or applicable to the business carried on under this agreement and assume complete and sole liability for all national, state, and local taxes applicable to the property, income, and transactions of the concession.

SOW-5

1.4.2.2. Start up costs, including any marketing or advertising costs.

1.4.2.3. All smallwares required for the successful operation of the facilities included in the CC that is not provided by the NAFI.

1.4.2.4. Signage and trade dress (Provided by Contractor)

1.4.2.5. Any other investments required to support Contractor's proposal that are not stated herein as being provided by the NAFI, including but not limited to facility insurance as required under paragraph 25 of the NPA, IT investments and any licenses required to operate the facilities and any associated fees; county, city or state.

Contractor is encouraged to consider providing investments to refresh existing physical plant in NAF Food & Beverage Resale Operations. All approved contractor investments shall be amortized. Any unamortized portion that may be due to the contractor shall only be paid under the conditions outlined in reference paragraph 24 of the NPA. However, if the contractor elects to cease operations in a particular facility, neither the NAFI nor any successor contractor shall be responsible for paying the departing contractor the remaining unamortized portion invested.

1.4.2.6. Contractor is responsible for any equipment left in Bistro and North Lounge to repair and remove. Exceptions are the Aloha Point of Sales System, Televisions and Sound System in Bistro.

1.5 Design and Construction Management

The NAFI's intent is that, except as otherwise directed by the NAFI, the concessionaire will be responsible for design and construction of all construction projects outlined in this Scope of Work, regardless of funding source. The process for design and construction management will be coordinated through the Port San Antonio Property Management/CE Section(s) as required.

1.6 Potential Future Dining Opportunities

1.6.1. The contracting officer/NAFI reserves the right to later negotiate additional NAF food and beverage operation(s) assigned to the 502nd FSS option for Bistro Restaurant.

1.7 Support Documentation

1.7.1. Building 1 Rickenbacker's Branding and documentation are attached.

SOW-6

1.7.2. Observed Holidays

New Year's Day Martin Luther King Day Presidents Day

Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Christmas Day

Request a 30 day minimum notification on schedule adjustments including family day closures or additional closures around holidays.

1.7.3. Smallwares

Contractor should be aware that it will be required to fund all smallwares investments for operations at Port San Antonio Building 1, with the exception of previously stated NAF Activities Options of which GFP/GFE will be provided.

1.8 Financial Reporting

Contractor will be required to provide monthly financial reports to 502nd FSS/NAFI. Reports will need to contain all information in its entirety.

SOW-7

INSPECTION AND ACCEPTANCE

l. INSPECTION AND ACCEPTANCE: The activity/individual responsible for performing inspection and acceptance called for under this contract is as follows:

50211d Force Support Squadron/NAFI Joint Base San Antonio, Texas

PERFORMANCE SCHEDULE

1. TIME FRAME OF PERFORMANCE AND SERVICE

(a) The performance schedule will be revised by the contractor to reflect commensurate timelines from the issue date of the CC/DO and incorporated into this contract by attachment at a later date.

2. F.O.B DESTINATION at Port San Antonio, TX and upon incorporation, the selected Lackland NAF Optional Operations locations.

mailto:pasquale.romano.2@us.af.mil mailto:katherine.zabawa@us.af.mil mailto:gary.wynder@us.af.mil