SOW_1333MH20QNWWT0021.docx

STATEMENT OF WORK

Janitorial Service at Spokane, WA

1. Purpose

The National Weather Service (NWS) Weather Forecast office (WFO) located in Spokane, WA requires regular janitorial services at the office in order to maintain a clean and safe work environment for the staff. This office operates 24/7, including holidays. There are up to 25 office employees, with up to 15 employees working during regular business hours, and up to 3 employees that work nights and weekends. This office also occasionally hosts visitors and conducts small group tours.

The Contractor shall be responsible for satisfactorily managing and performing cleaning as specified herein at the following location:

National Weather Service Weather Forecast Office 2601 N Rambo Road Spokane, WA 99224

2. Period of performance

The base period of performance for this requirement is 12 months, beginning May 1, 2020 and ending April 30, 2021. There are four one year option periods:

· Option 1: May 1, 2021 through April 30, 2022

· Option 2: May 1, 2022 through April 30, 2023

· Option 3: May 1, 2023 through April 30, 2024

· Option 4: May 1, 2024 through April 30, 2025

3. Primary Responsibility

On-site Contacts:

Meteorologist-in-Charge (MIC) – (509) 244-0110 x222 Administrative Support Assistant (ASA) – (509) 244-0110 x221

Prior to the onset of providing janitorial services, the Contractor shall participate in an onsite meeting with one of the agency contact persons. The purpose of the meeting is to provide an opportunity for the MIC to identify the office’s unique security requirements, including the sign-in/out process, establish a working relationship, determine the fixed schedule for work on site, and address any lingering questions regarding expectations and requirements, within the scope of work.

4. Equipment, Materials, and Supplies

The Government will furnish to the Contractor the utilities necessary to perform the work, as well as the keys needed to open the paper towel and other dispensers.

The Contractor shall furnish and properly store in the areas designated by the MIC all equipment, materials, and supplies, with SDS for chemicals, necessary to perform the work, including, but not limited to, the following:

· Cleaning equipment

Recovered Materials and Biobased Products

The Contractor shall utilize products made from recovered materials and/or biobased products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

Products that must be made from recovered materials are detailed in the EPA’s Comprehensive Procurement Guideline (CPG) Program at https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program#products. Sources of supply for recovered materials products can be found at https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program#directory

The following is an example list of products that may be used in this contract for which recovered materials products are available. The list is not all inclusive.

· General purpose industrial wipes

Biobased products that are designated for preferred procurement under USDA’s BioPreferred program must meet the required minimum biobased content as stated in the USDA Final Rule available at www.biopreferred.gov. Sources of supply for biobased products can be found in the USDA’s Biopreferred Catalog at https://www.biopreferred.gov/BioPreferred/faces/catalog/Catalog.xhtml

The following is an example list of products that may be used in this contract for janitorial service for which biobased products are available. The list is not all inclusive.

If a product is available under both the EPA Recovered Materials requirement and the USDA Biobased/Biopreferred requirement, the contractor shall purchase the EPA-designated item.

A list of products and their Safety Data Sheets (SDS) shall be kept on file in accordance with applicable guidelines of the OSHA Hazard Communications Standard.

5. Deliverables

SDS

Tier 1 Security Investigation Documents

MIC or ASA

6. Security Background Investigation

The Contractor is required to designate at least one, but no more than three, contractor personnel to work at the site within three business days of contract award. These personnel must complete a Tier 1 Investigation. The necessary forms and fingerprint cards can be obtained from the Administrative Support Assistant (ASA). The Contractor is responsible for filling out the forms and returning the completed fingerprint cards to the ASA for processing within three business days of start of work. Contractor personnel with pending security investigation results must be escorted at all times by a government employee during work on the government site. Personnel that do not receive a favorable result will not be permitted to continue work on the site.

Any Government-provided identification issued to the contractor personnel shall be returned to the NWS:

· When no longer needed for contract performance

· Upon completion of contractor personnel’s employment

· Upon contract completion or termination, when a follow on contract is now awarded or reasonably anticipated

7. Conduct of Work

The Contractor is responsible for satisfactorily managing and performing cleaning as specified. Services performed under this contract shall be performed during hours approved by the MIC. The Contractor will adhere to the sign-in/out process that is identified by the MIC during the mandatory pre-work meeting (see Section 2).

The Contractor must maintain a secure environment while cleaning the facility. No one is allowed into the facility other than those individuals responsible for performing janitorial services and that have completed a security background investigation with favorable results.

The Contractor is to provide all supervisory and general control over all day-to-day operations of his/her employees, including control over all workers’ duties, and these services must be satisfactory to the Government.

The Contractor should bring any noted defect, disease or insect infestation of the premises to the attention of the MIC or designee. Services under this contract must be performed in such a way that there will be minimal interruption to or interference with the normal operation of Government business on the premises.

The required result is maintenance of the facility(s) in such a manner as to provide a clean, healthy and safe work environment for the occupants of the premises. All rules concerning safety, smoking and the security of the building must be observed.

8. Square Footage/Site Conditions

The area covered by this contract is a single-story office building of approximately 6,016 square feet. The area to be cleaned is broken down as follows:

a. 70 sq ft ceramic tile Vestibule Area

b. 305 sq ft ceramic tile break room and men’s and women’s restrooms

c. 1357 sq ft of carpeted area including the Reception/Waiting area, MIC Office, WCM Office, Conference Room, SOO Office and Main and Side Corridors.

d. 583 sq ft Linoleum in the Electronic Shop

e. 1373 sq ft of computer tile flooring including the Primary Operations Area

The Communications/Electronics and Equipment rooms are excluded from the area to be cleaned.

9. Cleaning Schedule

Cleaning will take place Mondays, Wednesdays, and Fridays between 5:00 pm and 7:00 pm. Contractor employees working on site shall arrive at the same time each day of work in order to maintain consistent operations at the office.

Observance of Legal Holidays and Site Closure Information

The Contractor shall observe any federal holidays set forth in the referenced Department of Labor Wage Determinations, if the holiday falls within the service period of this contract.

When any holiday falls on a Saturday, the preceding Friday is observed; when any holiday falls on a Sunday, the following Monday is observed. All personnel assigned to this contract shall limit their observation of holidays to those set forth above.

In each instance, the Contractor agrees to continue to provide sufficient personnel to perform requirements of any critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the Contracting Officer or the MIC. In the event of a site dismissal or closure due to weather, emergency or other circumstances, the Contractor is instructed to contact the MIC or Alternate MIC for guidance.

10. Requirements

The Contractor shall sign in at the front desk upon arrival and shall sign out upon departure. A Service Report shall be completed by the Contractor after each service. The Service Report shall be signed by the Contractor representative and an NWS representative after verifying service completion. A copy of the signed report shall be provided to the Contractor for their records.

The Contractor shall not enter the equipment/server room for any reason.

All sweeping of resilient floor covering must be by the dustless pickup method using either the laundered or the disposable type of treated cloths, as appropriate. All dusting must be done by the damp or treated cloth method.

The raised tile floor in the operations room has a special, static-free lamination to protect the equipment in the area. The Contractor shall only use floor cleaners recommended by the manufacturer of the floor tiles. The Operations areas have many computer cords that extend from the floor; cleaning must be done within 12” of these cords. No tables, equipment, or cords will be moved to clean around or behind them.

All methods and materials used in all cleaning work must leave surfaces free of debris, film, streaks, spots, and stains. The Contractor must dispose of all waste in the proper recycle or trash receptacles out of the building.

The Contractor shall return all cleaning products and equipment to the designated storage location upon completing work each day.

a. Work to be performed three times per week on Mondays, Wednesdays, and Fridays

i. All trash receptacles must be emptied and returned to their initial location. Empty and clean ash receptacles. Remove all trash to appropriate outside receptacles (Recycle or Trash receptacle). Wash or damp wipe inside and outside of all trash receptacles presenting a soiled or odorous condition, leaving the receptacle free of soil and odor. Replace torn or soiled liners with a fresh liner.

ii. Thoroughly vacuum all carpeted areas and rugs, leaving them free of dust balls, dirt, and other debris. This includes entrance ways at front and rear of building. Floor edges (around doorways and where flooring changes) will also be left free of debris. Move and vacuum under all easily movable objects (chairs, trash receptacles, tables on wheels, typing stands, boxes). Put all items that were moved back in place. Remove vacuum cleaner contents to the outside dumpster. Carpet spot cleaning is required on an as-needed basis for spots equal to or larger than the size of a dime.

iii. Thoroughly dust-mop all non-carpet areas. Move a dust mop under all easily movable objects (chairs, waste receptacles, tables on wheels, typing stands, boxes). Put all items that were moved back in place. Dust mops must be treated with water based dust control chemicals. The Contractor will contain the dust and dirt and remove it to a dumpster.

iv. In the break room/kitchen, clean and disinfect the fixtures, sinks, walls around the sink, countertops, and table. Leave surfaces absent of film, streaks, and stains. If dishes are left in the sink, the Contractor is not required to clean the dishes nor the sink on that day.

v. In the restrooms, sweep and damp mop floors with a germicidal solution, paying special attention around sinks, toilets, and urinals. Floors will be left absent of debris. Clean and disinfect fixtures, handicap rails, sinks and walls around sinks, countertops, mirrors, toilets, urinals, and walls around urinals. Empty and disinfect all sanitary napkin receptacles. Refill soap, towels, toilet paper, and seat cover dispensers. Maintain a one week supply of soap, towels, toilet paper and seat protectors in the janitorial closet.

vi. Clean and disinfect all drinking fountains including the drains and exterior surfaces of fountain. Drinking fountains must be free of streaks, stains, spots, smudges, scale, and other obvious soil.

vii. Clean and polish glass entrance door inside and out, leaving the door free of film, streaks, and stains.

b. Work to be performed weekly, on Mondays

i. Wet-mop all uncarpeted floors, including hallways, using a detergent solution. Remove all oil, tar, and stubborn dirt.

ii. In the break room/kitchen, clean & mop the floor; wipe exterior of all appliances including recycle bins, trash receptacles, exterior of the refrigerator, counter tops, sink, and walls.

c. Work to be performed on the first Wednesday of every month

i. Damp-wipe all office fixtures, window sills, walls, doors, splash guards, baseboards, and ledges. Damp mop plastic chair mats. Leave window blinds free of dust. Remove cobwebs.

ii. Clean all interior windows and other existing interior glass, leaving the surface free of film, streaks, and stains.

iii. Dust or polish, as appropriate to the surface, all high and low surfaces, ledges, cabinet tops, and ventilators on which dust gathers. Clean and polish all finished wood surfaces in the building, including but not limited to, the table and book cases in the conference room (excluding personal work stations).

iv. In the restrooms: clean pipes beneath all sinks; polish chrome; clean light switches; doors; and kick plates; spot clean walls; clean screens on sink faucets.

11. Invoicing

The Contractor will submit an invoice on a monthly basis, in arrears. Improper invoices will be returned and payment will not be made until receipt of a proper invoice. The invoice will be prorated for scheduled days not worked in the month. The Contractor will send invoices to the following address:

National Weather Service Weather Forecast Office Attention: ASA 2601 N Rambo Road Spokane, WA 99224

SERVICE REPORT

DATE: _________________________________________________________________________

WORK PERFORMED: ____________________________________________________________

PROBLEMS NOTED: ______________________________________________________________

OTHER COMMENTS & REMARKS: __________________________________________________

I CERTIFY THAT THIS REPORT IS ACCURATE AND WORK PERFORMED WAS COMPLETED IN ACCORDANCE WITH THE CONTRACT SPECIFICATONS.

Printed Name and Signature of Authorized Government Representative Date