SOURCES SOUGHT NOTICE.pdf

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36C255-25-AP-0276 Guest&Patient Wi-Fi & Cable Services - Topeka
Solicitation number
36C255-25-AP-0276
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This document is a Sources Sought Notice issued by the Department of Veterans Affairs, VISN 15 Network Contracting Office, seeking qualified sources to provide guest and patient Wi-Fi and cable television services for the Topeka VA Medical Center. The notice includes a detailed Statement of Work describing the technical requirements, deliverables, and service level expectations for the contract.

Key details include a response deadline of December 4, 2024 by 11:00 AM Central Time, a NAICS code of 517111, and a Product Service Code of DG10. The contract will be set aside for service-disabled veteran-owned small businesses (SDVOSB). The contractor will be required to provide 24/7 technical support, 99% uptime, minimum internet speeds of 2Mbps upload and 10Mbps download, and meet all VA IT and security standards. The contractor will also need to provide necessary equipment, cabling, and a heat map of coverage areas. Interested parties must submit their capabilities, size status, and other requested information to the point of contact by the due date.

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Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* SOURCES SOUGHT for Guest and Patient WI-FI & Cable Services – Topeka

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 66048

REQUIREMENT NUMBER* 36C255-25-AP-0276

RESPONSE DATE/TIME/ZONE 12-04-2024 11:00AM CENTRAL TIME, CHICAGO, USA

RECOVERY ACT FUNDS N

SET-ASIDE SDVOSB

PRODUCT SERVICE CODE* DG10

NAICS CODE* 517111

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048

POINT OF CONTACT* Teresa Cabanting

PLACE OF PERFORMANCE

ADDRESS Topeka VAMC

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY CONTACT’S EMAIL ADDRESS teresa.cabanting@va.gov mailto:teresa.cabanting@va.gov

DESCRIPTION

THIS IS A SOURCES SOUGHT

DISCLAIMER

This Sources Sought is issued solely for information and planning purposes and does not constitute a solicitation. All information received in response to this Sources Sought that is marked as proprietary will be handled accordingly. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract.

Responders are solely responsible for all expenses associated with responding to this

Sources Sought.

The submission of pricing, capabilities for planning purposes, and other market information is highly encouraged and allowed under this Sources Sought in Accordance

With (IAW) FAR Part 15.201(e).

SOURCES SOUGHT DESCRIPTION

This is NOT a solicitation announcement. The purpose of this sources sought is to gain knowledge of potential qualified sources and their size classification relative to NAICS

517111. Responses to this Sources Sought will be used by the Government to make appropriate acquisition decisions and after review of the responses to this Sources

Sought, a solicitation announcement may be published. Responses to this Sources

Sought are not considered adequate responses for a solicitation announcement.

The information identified below is intended to be descriptive, not restrictive, and to indicate the quality of the supplies that will be satisfactory. It is the responsibility of the interested source to demonstrate to the Government that the interested parties can provide the supplies that fulfill the required specifications and/or the authority from the manufacturer to distribute the supplies.

If you are interested and are capable of providing the sought-out supplies, please provide the requested information indicated below in #1 thru 4. Response to this

Sources Sought shall include company name, address, point of contact, EUI, and size of business pursuant to the following questions:

1. Is your company considered small under the NAICS code identified under this

Sources Sought? (If so, provide the small business identifier, e.g. SDVOSB, VOSB)

2. Provide the www.SAM.gov Unique Entity ID (UEI) number.

http://www.sam.gov/

3. Does your company have a Federal Supply Schedule (FSS) contract with GSA, VA NAC, or any other Federal contract, that can be utilized to procure the requirement listed above? If so, please provide the contract number.

4. Does your company have an Authorized to Distribute letter from a manufacturer?

If so, please provide a copy.

Please submit your capabilities that show clear, compelling, and convincing evidence that you can provide the requirement described in the following Statement of Work.

Responses to this notice shall be submitted via E-mail are due on or before December

04, 2024 by 11:00 a.m. Central and sent to Teresa Cabanting at teresa.cabanting@va.gov. Send all questions to Teresa Cabanting at teresa.cabanting@va.gov. Telephone responses or questions will not be accepted.

If a solicitation is issued it shall be announced, at a later date, and all interested parties must respond to that solicitation announcement separately from the responses to this Sources Sought. Responses to this Sources Sought notice are not a request to be added to a prospective offerors list nor to receive a copy of the solicitation.

The Department of Veterans Affairs (VA), VISN 15 Network Contracting Office, is seeking sources that can provide the following:

Statement of Work Topeka VAMC

This is a NEW requirement for Guest/Patient Wi-Fi & Cable Services. Contractor shall provide to the Colmery-O’Neil VA Medical Center, 2200 SW Gage Blvd., Topeka, KS cable television and internet services. A representative of the contractor and a VA designee will make an annual outlet recount during each contract year to verify the active drops at the medical center. A heat map of location coverages and drawings of existing site conditions should be provided.

If satellite service is provided all new equipment must interface with existing wiring and equipment. Satellite dishes must be provided and interface with existing equipment and wiring at no cost to medical center. Contractor required to walk all spaces prior to sending in a quote when/if there is a solicitation. Programming must be comparable to existing service.

Contractor will establish and maintain a Veterans Guest Internet Access (VGIA); a wireless internet access service made available to our veterans, their families, and guests visiting the Colmery-O’Neil VA Medical Center, see Attachment 1 and drawings for locations that require Wi-Fi Services. Once access device may cover more than one area if quality is not degraded. Both Cable and Internet Services should experience

99% uptime, unless in the case of circumstances outside the contractor control, such as a natural disaster. For contractor call ins, the contractor should be reachable by phone and be able to have a technician onsite with four hours during regular business hours, where necessary.

The Contractor shall meet or exceed all VA IT and Information Security requirements.

Deliverables:

The Contractor shall provide solutions meeting or exceeding all technical requirements below.

1. The Contractor shall provide Cable Television Services, including all TV drops, Analog Regeneration, Channel Insertion and FCC Account Fees. Currently installed and future needs due to construction are outlined in Attachment 1.

The Contractor should verify all drops are in place and still needed upon contract execution.

2. Drawings of the Coaxial Cable, and all cable infrastructure should be provided.

3. The contractor shall provide public wireless internet access via dual band 2.4 or 5.0 GHz 802.11 b/g/n Access Points in the specific areas per Attachment 1.

• The Contractor shall provide a cable alternative to wireless access at the Colmery-O’Neil VA Medical Center where wireless is not appropriate, or cable preference is determined by the Colmery- O’Neil VA Medical Center.

4. The Contractor shall provide specific bandwidth for users of the VGIA; See Attachment 1 and drawings for locations.

5. The Contractor shall provide public security for the guest internet access and private security for the Contractor provided equipment.

6. The Contractor shall provide wireless isolation via Layer 1 air gap.

7. The Contractor shall provide a heat map of coverage areas and drawings

8. The Contractor shall provide for the physical security of contractor installed equipment until installation is completed and accepted by the Government.

Due to limitations of space, switches, WAPS, and POE extenders, installation may require use of a closet on the floor above or below. The Contractor will need to use electrical closets or other space as available. OI&T will not allow any of this equipment into their IT closets. Electrical power for switches will be the responsibility of the Government. Switches and POE extenders must be of sufficient size to accommodate expansion of system by at least 25%.

9. The Contractor shall adhere to all standards governed by the National Fire Protection Association (NFPA-101 Life Safety Code, 2012 Edition). No firewall discontinuities.

10. The Contractor shall be responsible for the design, configuration and installation of all cabling, access points, switches, and routers needed for the

VGIA.

11. The Contractor shall supply the Colmery-O’Neil VA Medical Center with a final wiring and equipment location map for each floor upon completion of the project to include a heat map and drawings.

12. The Contractor shall provide an introduction page with usage agreements for acknowledgement at the time of login with information on the program, rules, restrictions, and usage agreements. If user does not agree and acknowledge, user access is denied. Furthermore, users must acknowledge awareness of the risk of using a public Wi-Fi.

13. The Contractor shall provide 24/7/365 VGIA technical support via a call center for Colmery-O’Neil VA Medical Center staff.

14. The Contractor shall provide 24/7/365 VGIA technical support via a call center for Colmery-O’Neil VA Medical Center Veterans and guests.

15. The Contractor shall provide, at the Colmery-O’Neil VA Medical Center request, telephone support within two hours and onsite support within 24 hours (if required).

16. The Contractor shall provide service availability with an expected uptime of no less than 99%.

17. The Contractor shall provide the Internet bandwidth specified by the Colmery- O’Neil VA Medical Center to provide a satisfactory user experience for customers using the VGIA service. The minimum acceptable service speed shall be a high-speed circuit with 2Mbs upload and 10Mbs download delivered over an appropriately sized WAN.

18. The Contractor shall schedule initial equipment installation and maintenance for the Colmery-O’Neil VA Medical Center between 8:00 a.m. to 3:30 p.m.

Central, Monday through Friday, Holiday and weekend work must be scheduled with the Requiring Activity POC, if needed. Notification of an event extending a preventive maintenance period, or which may degrade system performance shall be disseminated to the user community immediately. If the event is foreseen, no less than seven days prior to the event.

19. The Contractor shall provide content filtering for inclusion to the VGIA.

Colmery-O’Neil VA Medical Center will be responsible for the suitability, conformity, and payment of any such web filtering product. Currently installed solution:

• Twotrees monitoring and support

• Twotrees training for both system and building administrators

• Application layer filtering-example block just posting in Facebook vs all of Facebook

• Browser login to authenticate iPad and other non-domain devices

• Provides additional transparency and accountability

• QoS and prioritization by application, such as state testing application Twotrees managed installation and conversion

• Includes Shelterbelt Reporting Tool with Report Archiving

20. The Contractor shall be responsible for the purchase of all additional cabling, access points, switches, and routers needed for the VGIA infrastructure.

21. The Contractor shall test, validate, repair, replace as needed, and maintain installed VGIA equipment in concert with the Colmery-O’Neil VA Medical Center in accordance with the contract.

22. The Contractor shall relinquish ownership of all installed cabling and related non- electrical equipment to the Government upon completion of the service term.

23. If this contract results in a change in provider, there must be NO lapse in Cable or Internet services coverage outside of what is required to make a switch, and this should take less than four hours total downtime scheduled during off hours.

24. DAMAGE: Contractor shall repair any damage to the premises caused by the Contractor, it’s employees, or Contractor agents. The Contractor shall hold harmless and indemnify the Government from and against all losses or damages resulting from the Contractor’s installation, maintenance, service, removal or operation of the equipment or any other equipment of contractors except loss or damage arising from negligent or intentional act or omission of the Government.

The Government will repair any damage to the equipment caused by the Government, it’s agents, or any patients on the premises. The Government will hold harmless and indemnify the Contractor from and against all losses or damages arising from or with respect to:

• Any negligence or intentional act or omission of Government or its agents or employees, or any patients on the premises.

• Any claim, demand, legal proceeding or similar action instituted by any person or entity providing multi-channel video programming or other services similar in nature to the services provided to the premises as of or prior to the date of the contract or its successor or assign.

INSURANCE: The Contractor shall maintain general liability and property damage liability insurance relating to its activities hereunder.

EQUIPMENT: The Contractor may install, maintain, service, operate and upgrade on the premises coaxial cable and or fiber optic line, internal wiring, amplifiers, converters and other equipment necessary for the services. The specified equipment will always be owned by, and remain the property of the Contractor, if attached to or incorporated in the premises, and the Government will not have or obtain any right, title or interest therein. The equipment does not constitute a fixture of the premises.

The Government will not permit any third party to attach to or use, in any manner the equipment or any portion thereof. The Government will have no obligation to service or maintain the equipment. The Government shall provide without charge, adequate space and electricity for the equipment.

CONVERTER BOXES: The Contractor shall place converter boxes at identified sites.

The Government shall be responsible for any loss of or damage to these boxes.

End of Statement of Work

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