Sources Sought Notice - 832572591.docx

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Cloud Orchestration, System Administration, and Technical Support for DISA J-932 Computing Line of Business (LOB)
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832572591
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This Sources Sought Notice is issued by the Defense Information Systems Agency (DISA) to identify small businesses capable of providing Cloud Orchestration, System Administration, and Technical Support for the DISA J-932 Hybrid Computing Line of Business (LOB). The requirement involves supporting complex hybrid cloud environments across multiple DISA locations in Montgomery, Alabama; Oklahoma City, OK; Ogden, Utah; Crystal City, VA; and Mechanicsburg, PA, with a 7x24x365 technical support model. The anticipated contract period spans five years from June 1, 2026 to May 31, 2031, with the current incumbent being FedTec, LLC under the ENCORE III Small Business contract vehicle.

Key technical capabilities required include implementing and maintaining systems across various operating environments (Windows, Solaris, Red Hat, SUSE, AIX), working with cloud infrastructure like HPE GreenLake and VMware platforms, utilizing automation tools such as Ansible and Terraform, and supporting complex application environments. All contractor personnel must be U.S. citizens with at least a SECRET security clearance, with some positions requiring TS/SCI access. The North American Industry Classification System (NAICS) code is 541519 with a size standard of $34M, and the solicitation requires at least two qualified small businesses to respond by 3:00 PM CDT on July 17, 2025, to be considered for a potential small business set-aside procurement.

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SOURCES SOUGHT NOTICE

832572591

The Defense Information Systems Agency (DISA) is seeking sources for Cloud Orchestration, System Administration, and Technical Support for DISA J-932 Hybrid Computing Line of Business (LOB).

CONTRACTING OFFICE ADDRESS: DISA/Defense Information Technology Contracting Organization 2300 East Drive, Building 3600, Scott Air Force Base, IL 62225-5406

INTRODUCTION:

This is a SOURCES SOUGHT NOTICE to determine the availability and technical capability of small businesses (including the following subsets: Small Disadvantaged Businesses, Certified 8(a), Service-Disabled Veteran-Owned Small Businesses, HUBZone Small Businesses and Woman-Owned Small Businesses) to provide the required products and/or services.

The DISA J-932 Hybrid Computing LOB is seeking potential sources for its Cloud Orchestration, System Administration, and Technical Support Requirement. DISA J-932 Hybrid Computing LOB is chartered with assisting Department of Defense (DoD) customers to leverage existing and emerging DoD hybrid cloud compute capabilities for increased efficiency, while providing subject matter expertise for the engineering, design, delivery, support, and automation of information technology services, including implementation, configuration, securing, troubleshooting and maintaining large-scale, cost-effective hybrid cloud processor solutions and server environments (UNIX, Windows, and Linux). The DISA J-932 Hybrid Computing LOB team provides engineering consultations, develops enterprise solutions, and ensures confidentiality, integrity, and availability of on-and-off premises DISA hybrid cloud environments. The DISA J-932 Hybrid Computing LOB team is committed to increasing productivity and efficiency while maintaining a seamless security environment that supports the needs of our warfighters and strategic partners, with the overarching goal of defending and protecting the United States of America.

A forthcoming Statement of Work (SOW) is envisioned for Cloud Orchestration, System Administration, and Technical Support requirement including support 7 days a week, 24 hours a day, 365-days a year (7x24x365) providing technical support for complex hybrid systems, applications, and software environments geographically dispersed at multiple DISA operating locations. Tasks will be defined in greater detail in Full Time Equivalents (FTEs) and contractors should provide support for these tasks in terms of FTEs.

The anticipated Period of Performance:

Base Year (BY): June 1, 2026 – May 31, 2027 Option Year One (OY1): June 1, 2027 – May 31, 2028 Option Year Two (OY2): June 1, 2028 – May 31, 2029 Option Year Three (OY3): June 1, 2029 – May 31, 2030 Option Year Four (OY4): June 1, 2030 – May 31, 2031

The anticipated Place of Performance is DISA facilities located at: Montgomery, Alabama; Oklahoma City, OK; Ogden, Utah; Crystal City, VA; and Mechanicsburg, PA.

DISCLAIMER:

THIS SOURCES SOUGHT NOTICE IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS NOTICE. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS NOTICE. ANY INFORMATION SUBMITTED BY RESPONDENTS IS STRICTLY VOLUNTARY.

CONTRACT/PROGRAM BACKGROUND: Portions of this requirement are currently performed under the following task order. The remainder of this requirement is new and has not been supported previously. New tasks include revamping legacy infrastructure to support an on-premises cloud and off-premises environments. These new requirements require additional cloud FTEs from what the current SOW requires for HC102818D0036/HC102822F6700.

Contract/Task Order Number: HC102818D0036/HC102822F6700 Contract Vehicle: ENCORE III Small Business Incumbent and their size: FedTec, LLC, Small Business Method of previous acquisition: Small Business Set Aside Period of performance: June 1, 2021 – May 31, 2026

Operating systems (OS) in use include, but are not limited to:

· Windows Server 2016 and higher,

· Solaris 10.x and higher,

· Red Hat Enterprise Linux 7.x and higher,

· SUSE Linux 11.x and higher, and

· AIX 7.2 and higher.

Cloud infrastructure includes, but is not limited to:

· Hewlett Packard Enterprise (HPE) GreenLake Secure Private Cloud (GSPC), including all GSPC supporting software: Morpheus Data, VMware vCloud Director, VMware Network Virtualization and Security Platform (NSX), VMware vCloud Director Availability Appliance, Service Now, Splunk, and Red Hat OpenShift

· Aruba Switches,

· Alletra Storage,

· VMware Security Services Platform,

· VMware Avi Load Balancer,

· VMware vDefend, and

· VMware Aria Operations for Logs.

REQUIRED CAPABILITIES:

1. The Cloud Orchestration, System Administration, and Technical Support requirement includes implementing, configuring, securing, troubleshooting, optimizing and maintaining systems, servers, and software, while ensuring the availability of the information systems in complex environments. Complex environments include physical, virtual, hyperconverged, or High-Performance Computing (HPC), including on-premises and off-premises hybrid cloud environments. This support requires experience with system and server optimization initiatives, storage and network subsystems, infrastructure integration, system recovery, data replication methodologies, and subject matter expertise for resolution of systemic and enterprise operational issues for both Non-Secure Internet Protocol Router, Secret Internet Protocol Router, and TOP SECRET / Sensitive Compartmentalized Information (TS/SCI) operating environments, including analysis of real-time data for troubleshooting, sizing, interoperability and performance in these operating environments. Describe and provide at least one (1) example of your company’s experience implementing, configuring, securing, troubleshooting, optimizing and maintaining the systems, servers, and software. Reference list of operating systems in use and the Cloud infrastructure list in the CONTRACT/PROGRAM BACKGROUND section above.

2. The Cloud Orchestration, System Administration, and Technical Support requirement includes cloud operations and technical support. This support requires engineering and analytical skills to identify system requirements, ensure the system meets operational needs, support technical discussions, and participate in technical review boards. Describe and provide at least one (1) example of your company’s experience with engineering, implementing, supporting, integrating, orchestrating, and sustaining solutions using DISA Cloud Services infrastructure. Reference Cloud infrastructure list in the CONTRACT/PROGRAM BACKGROUND section above.

3. Hybrid Computing LOB is tasked with achieving maximum cost effectiveness and operational efficiency through extensive use of automation tools such as Ansible and Terraform. These tools reduce timelines for implementation, support, and maintenance while minimizing manual task processing where possible. Experience with Ansible and/or Terraform is preferred over other OS-specific tools. Describe and provide at least one (1) example of your company’s experience utilizing tools such as Ansible and/or Terraform to achieve cost effectiveness and operational efficiencies.

4. The Cloud Orchestration, System Administration, and Technical Support requirement includes application and database administration and technical support of complex application environments whether physical, virtual, hyperconverged, or HPC, including on-premises and off-premises hybrid cloud environments. This support requires experience with implementing, supporting, orchestrating, and sustaining solutions using Microsoft SQL, Oracle Database, PostgreSQL, Citrix, Citrix NetScaler, and associated software, tools and utilities. Describe and provide at least one (1) example of your company’s experience with implementing, configuring, securing and sustaining complex application environments.

5. The Hybrid Computing LOB must maintain the required security postures for all systems, servers, software, and application environments within our defined area of responsibility. The Cloud Orchestration, System Administration, and Technical Support requirement includes implementing applicable Security Requirement Guides and Security Technical Implementation Guides (STIGs) to the OS or cloud infrastructure components; executing compliance actions on DISA Tasking Order (DTO)/Fragmentary Order (FRAGO)/Information Operations Condition (INFOCON) requirements; providing after-hours support for break/fix incidents and pre-coordinated authorized service interruptions; and providing compliance with, but not limited to, DISA’s Host Based Security System, Host Intrusion Prevention and other security software and tools. Describe and provide at least one (1) example of your company’s experience implementing OS and application STIG and DTO requirements.

SPECIAL REQUIREMENTS:

All contractor personnel assigned to this contract shall be U.S. citizens and possess at least a SECRET security clearance before contract award. The Cloud Orchestration, System Administration, and Technical Support requirement includes some TS/SCI support requiring access to classified data and information. TS/SCI requirements will be performed at a Government facility. Please provide your current Facility Clearance level.

The contractor shall comply with the provisions of the DoD Industrial Security Manual for handling classified material and producing deliverables. Required certification and testing standards are listed under “DoD 8140.03-M Information Assurance Workforce Improvement Program”.

SOURCES SOUGHT:

The North American Industry Classification System Code (NAICS) for this requirement is 541519, with the corresponding size standard of $34M.

In order to make a determination for a small business set-aside, two or more qualified and capable small businesses must submit responses that demonstrate their qualifications. Responses must demonstrate the company’s ability to perform in accordance with Federal Acquisition Regulation (FAR) clause 52.219-14, Limitations on Subcontracting.

To assist DISA in determining the level of participation by small business in any subsequent procurement that may result from this Sources Sought Notice, provide information regarding any plans to use joint ventures (JVs) or partnering. Please outline the company's areas of expertise and those of any proposed JV/partner who combined can meet the specific requirements contained in this notice.

SUBMISSION DETAILS:

Responses should include:

1) Business name and address;

2) Name of company representative and their business title;

3) Small Business Socio-economic status (if small);

4) CAGE Code;

5) Prime contract vehicles; to include ENCORE III, SETI, NIH CIO-SP4, NASA SEWP V, General Service Administration (GSA): OASIS, ALLIANT II, VETS II, STARS III, MAS (including applicable SIN(s), groups or pools), or any other Government Agency contract vehicle that allows for decentralized ordering. (This information is for market research only and businesses with a valid cage that lack prime contract vehicles are still encouraged to respond to this notice.)

Businesses who wish to respond must send a response via email no later than 3:00 PM Central Daylight Time (CDT) on July 17, 2025 to rebecca.a.roth5.civ@mail.mil and victoria.l.arentsen.civ@mail.mil. Interested businesses should submit a brief capabilities statement package addressing the specific questions above (no more than five pages) demonstrating the ability to perform the services listed under Required Capabilities.

Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. All submissions become Government property and will not be returned. All government and contractor personnel reviewing submitted responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as pursuant to 41 USC 423. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.

For information on DISA’s requirements, you can find current information on our home page: www.disa.mil – that includes current forecast and the current acquisition strategies. If there is no information regarding the requirement you may be inquiring about, then there is no additional publicly available information. Please continue to review www.disa.mil.

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