Sources Sought Network Engineers.docx

Defense Health Agency (DHA) – Network Engineers and Specialists (NE&S) Information Technology (IT) Services Sources Sought

HT0015-25-DHA-NES

The DHA is issuing this Sources Sought as a means of conducting market research to identify resources and capability to provide Network Sustainment Information Technology Support Services for the DHA.

THIS IS A SOURCES SOUGHT ONLY. It is NOT a Request for Proposal, a Request for Quotation, an Invitation for Bids, a Solicitation, or an indication that DHA will contract for these services contained in this SOURCES SOUGHT. This Sources Sought is part of a Government market research effort to determine the scope of industry capabilities and interest and will be treated as information only. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responses to this SOURCES SOUGHT are strictly voluntary and the Government will not pay respondents for information provided in response to this SOURCES SOUGHT. Responses to this SOURCES SOUGHT will not be returned and respondents will not be notified of the result of the review. If a Solicitation is issued, it will be posted on SAM.gov at a later date and all interested parties must respond to that Solicitation announcement separately from any response to this announcement. This SOURCES SOUGHT does not restrict the Government’s acquisition approach on a future Solicitation.

There is NO solicitation at this time. Submission of any information in response to this market survey is purely voluntary; the Government assumes no financial responsibility for any information, or costs incurred. All costs associated with responding to this notice will be solely at the interested party’s expense. Not responding to this notice does not preclude participation in any future RFP, if any is issued.

The DHA mission is to plan, program, acquire, implement, and sustain peacetime IT infrastructure and to train personnel and provide support services for the Military Health System (MHS) centrally managed products to improve and maintain the health of the MHS beneficiaries. Military health care delivery is heavily dependent upon automated information systems (AISs) which rely on a robust network infrastructure to transport data within and between Medical Treatment Facilities (MTFs). Numerous medical and administrative systems use the network. The NMB, Infrastructure and Operations Division of DHA, provides deployment, engineering, and sustainment services for the Local Area Network/Wireless Local Area Network (LAN/WLAN). The NE&S will provide these services to the DHA and Department of Defense (DoD) mission partners.

The scope of this NE&S effort is to provide LAN/WLAN network sustainment and operations services to the MHS MTFs and related activities, including DHA headquarters and training locations, both inside and outside the continental United States (CONUS and OCONUS). This includes functions such as network performance measurement and monitoring, assistance with network design and development, network measurement. It also includes customer service in the form of trouble tracking and troubleshooting, at the Tier 2 and Tier 3 level, for escalated trouble tickets and maintenance and sparing support. Currently, this escalation support is conducted primarily via on-site resources, in a centralized and decentralized mode. Currently, on-site network specialists are the primary 24/7 on-call decentralized points of contact within the supported activities. Additional support and guidance for the on-site network specialists is provided by the NE&S regional and senior network engineers, as well as the DHA centralized infrastructure sustainment team. Additional support information provided below:

Current sites with on-site contract network support – 102 locations Current total sites – 137 MTFs, over 500 Geographically Separated Units (GSUs), and related activities

INFORMATION REQUESTED:

This was previously posted on SAM.gov under Notice ID HT0015-24-RFI-NEandS on April 30, 2024 with responses due by May 8, 2024. Those responses are still being used in DHA’s market research so there is no need to respond again.

At the present time we will be putting a bridge in place until the new follow-on award can be competed. Full performance for the bridge is to begin on 28 June 2025, and we anticipate it will have a base Period of Performance of 6 months with one 6 month option. The Government anticipates this to be a short-term extension so that services can be maintained until the follow-on contract can be competed. At this time it is the Government’s intent to compete the follow-on contract under a GSA Multiple Award Schedule.

Submit any responses or questions to this Sources Sought by 11 March 2025 at 2:00 PM Central Time. All responses and questions under this Sources Sought must be emailed to Ms. Dawn Windham, E-mail: dawn.d.windham.ctr@health.mil and Stephani Preusser, Email: Stephani.n.preusser.civ@health.mil.

The Subject line of the email must read “(Type Here Business Name) – Response to Sources Sought HT0015-25-DHA-NES Note: In accordance with FAR 15.201, responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Any future potential set-aside for this requirement will be based on the responses to the previous Sources Sought and additional market research. At this time, the DHA does not guarantee any future contracts; and responses to this Sources Sought do not bind DHA to any agreement with the responder, be it explicit or implied.

No Solicitation or Marketing Materials shall be submitted. Any response submitted for this Sources Sought constitutes consent for that submission to be reviewed by military personnel, Government civilians, and associated support contractors who are regulated. No information will be disclosed outside DHA. DHA will not provide feedback to any information submitted.

Submissions to this Sources Sought is deemed to be DHA property which shall not be returned to sender. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.