SOURCES SOUGHT LMR MAINTENANCE.docx
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- Solicitation number
- W911N2-25-R-0027
About this file
This Sources Sought document is for L3Harris Land Mobile Radio (LMR) Hardware Maintenance at Letterkenny Army Depot, seeking market research to determine procurement strategy. The contract is a base year plus four option years (1 July 2025 - 30 June 2030), with the primary objective of sustaining the L3Harris LMR system connected to the Army CONUS Enterprise (ACE) core system. The maintenance requirement includes factory repair services, 24/7/365 onsite troubleshooting, annual preventative maintenance, security updates, licensing, and hardware refreshes, all to be performed by fully authorized L3Harris technicians.
Interested parties are invited to submit capability statements by 12:00 pm on 17 June 2025, with the government potentially setting aside the procurement for small businesses or conducting full and open competition. The North American Industry Classification System (NAICS) code is 811210 (Electronic and Precision Equipment Repair and Maintenance). Contractors must be registered in the System for Award Management (SAM) and Wide Area Work Flow (WAWF), and the solicitation number is W911N2-25-R-0027. The contract will be managed by the Army Contracting Command - Letterkenny Contracting Office, with performance located at Letterkenny Army Depot in Chambersburg, Pennsylvania.
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Sources Sought
The Army Contracting Command – Letterkenny Contracting Office (CCAM-DSL) is issuing this Sources Sought/Request for Information as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for LMR Hardware Maintenance, to sustain the Letterkenny Army Depot L3Harris Land Mobile Radio (LMR) connected to the Army CONUS Enterprise (ACE) core system. All work shall be performed by fully authorized L3Harris technicians and fully coordinated with the ACE technicians. The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 811210-Electronicand Precision Equipment Repair and Maintenance.
There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. Contractor should not provide any pricing information. The sole purpose of this request is to locate qualified, experienced, and interested potential sources.
If your organization has the potential capacity to provide Land Mobile Radio Maintenance, please provide the following information:
1). Business name, mailing address, email address, website address, Point of Contact (POC), telephone number
2) Business size, any socioeconomic status (i.e. HUB Zone,8(a) Veteran-Owned, Women-Owned, etc.), company Cage Code and DUNS number, type of ownership for the organization
3) Tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements
4) The NAICS code(s) and PSCs/FSCs your company usually performs under Government contracts
5) Past performance with government agencies.
The government will evaluate market information to ascertain potential market capacity to
1) provide products or services consistent in scope and scale with those described in this notice and otherwise anticipated;
2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements;
3) implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance; hiring and retention of key personnel and risk mitigation; and
4) provide services under a performance based service acquisition contract.
Based on the responses to this sources sought/market research, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards may be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.
Contractors are required to be registered in the System for Award Management (SAM) and Wide Area Work Flow (WAWF) in order to be awarded government contracts.
Submission Instructions: Interested parties who consider themselves qualified to provide Land Mobile Radio Maintenance. are invited to submit a response to this Sources Sought by 12:00pm, 17 June 2025. The response/statement of capabilities must be complete and sufficiently detailed to allow the Government to determine the contractor’s qualifications. All responses under this Sources Sought must be emailed to randy.s.allison.civ@army.mil .
If you have any questions concerning this opportunity please contact: Mr. Randy Allison, randy.s.allison.civ@army.mil , Phone: (717)-267-5216
APPENDIX 1: Requirement(s)
PERFORMANCE WORK STATEMENT (PWS)
FOR
L3Harris LMR Sustainment For the Directorate of Information Management (DOIM) At Letterkenny Army Depot (LEAD)
1.0 General:
1.1 Scope: The Contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to sustain the Letterkenny Army Depot L3Harris Land Mobile Radio (LMR) connected to the Army CONUS Enterprise (ACE) core system. All work shall be performed by fully authorized L3Harris technicians and fully coordinated with the ACE technicians.
1.2 Background: Letterkenny is in need of a Base Plus Four Option Year maintenance contract for our currently installed, ACE connected L3Harris LMR system. This is a follow-on contract to the warranty and two years of included maintenance associated with the original contract.
1.3 Period of Performance (PoP): Base Plus Four Option Years as follows:
Base Year: 1 July 2025 – 30 June 2026 First Option Year: 1 July 2026 – 30 June 2027 Second Option Year: 1 July 2027 – 30 June 2028 Third Option Year: 1 July 2028 – 30 June 2029 Forth Option Year: 1 July 2029 – 30 June 2030
1.4 General Information:
1.4.1 Quality Control (QC): The contractor shall maintain effective QC to ensure performance in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defects.
1.4.2 Quality Control: The Government will ensure the installation is performed to the requirements of this PWS have been met.
1.4.3 Place of Performance of Services: The place of performance shall be Letterkenny Army Depot, Chambersburg, Pennsylvania, 17201.
1.4.4 Conservation of Utilities: The Contractor shall instruct personnel in utilizing conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, such as but not limited to turning off the water faucets or valves after using the required amount.
1.4.5 Contract Manager (CM): The Contactor shall designate a CM who shall serve as a liaison on behalf of the Contractor with the Government Contracting Office Representative (COR) under this contract. The Contractor shall provide the name of this person, and an alternate who shall act for the Contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have the authority to make decisions for the Contractor on all contract matters relating to daily operation of this contract.
1.4.6 Non-Disclosure of Information and Posting on Social Media: Contract employees shall not post any pictures, comments, or otherwise publishing data and information obtained during day-to-day operations at LEAD to social networking sites such as, but not limited to, Snapchat, face book, X (formerly known as Twitter), LinkedIn, or Instagram.
1.4.7 Contracting Office Representative (COR): A Government representative with the authority to provide technical guidance to the Contractor on the Government’s behalf; however, lacks the authority to make any changes to the contract. That authority lies with the Contracting Officer.
1.4.8 Security Requirements: Contractors to include all Sub-Contractors, shall comply with the following security training and procedures prior to gaining access to any Government facility, or per the timing outlined in each task. Certificates and rosters shall be provided to the Contracting Office Representative a minimum of 15 business days prior to start of work.
1.4.8.1 Antiterrorism (AT) Level 1 Awareness Training: All Contractor employees, including Sub-Contractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I Awareness Training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and Sub-Contractor employee, to the COR or to the Contracting Officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and Sub-Contractor personnel. AT Level I Awareness Training is available at the following website: http://www.letterkenny.army.mil/ctrresources/
1.4.8.2 iWatch Training: The Contractor and all associated Sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. iWATCH Training is available at the following website: http://www.letterkenny.army.mil/ctrresources/
1.4.8.3 Operational Security (OPSEC) Training: For contracts that require Operational Security (OPSEC) Training, per AR 530-1 Operations Security, the Contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of reporting for duty and annually thereafter. Level I OPSEC Awareness training can be found at: https://www.letterkenny.army.mil/ctrresources/
1.4.8.4 Access and General Protection/Security Policy and Procedures: Contractor and all associated Sub-Contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
1.4.8.5 Access Without Need for Common Access Card (CAC): Contractor and all associated Sub-Contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area Commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.
1.4.8.6 For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with: (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.
1.4.8.7 LEMC Entry: All Contractor and Sub-Contractor personnel entering the Letterkenny Munitions Center (LEMC) shall participate in a onetime Explosive Safety Briefing provided by the LEMC safety personnel prior to entrance into the facility. No personnel shall be allowed in LEMC without receiving the briefing. All personnel shall sign a roster during the briefing acknowledging they have received the briefing. LEMC safety and security personnel along with the COR may compare the names of the personnel working and the names on the roster at any time. If an employee is not on the roster, that employee shall be removed by the Contractor until an Explosive Safety Briefing can be given to the employee and supervisor by LEMC safety.
1.4.8.8 LEMC Safety: An authorized representative of the Contractor and any Sub-Contractor shall be required to sign a Contractor Safety/Security Information Agreement (Exhibit A, JMCN-MC Form 4152) acknowledging the rules enforced by LEMC safety and security for any personnel entering LEMC. Any employee that is found to be out of compliance by the LEMC safety personnel, security personnel, or the COR, shall be removed by the Contractor until an Explosive Safety Briefing can be given to the employee and supervisor by LEMC safety. The attached list of rules is subject to change at any time. If changed, the Contractor shall be provided 10 business days to comply.
1.4.9 Identification of Contractor Personnel: All Contractor and Sub-Contractor personnel attending meetings, answering Government telephones, and working in other situations where Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall also ensure that all documents or reports produced by Contractor personnel are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractors shall visibly wear a Letterkenny issued badge for easy identification.
2.0 Definitions and Acronyms
2.1 Definitions
2.1.1 Contracting Officer (KO): An employee of the USG with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the USG. A KO is the only individual who can legally bind the USG to a contract.
2.1.2 Contracting Officer's Representative (COR): An employee of the USG designated by the KO to monitor Contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.
2.1.3 Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the USG. The term used in this PWS refers to the Prime Contractor.
2.1.4 Defective Service: A service output that does not meet the standard of performance associated with this PWS.
2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.6 Physical Security: Actions that prevent the loss or damage of USG or Contractor property.
2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.8 Quality Control (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.9 Sub-Contractor: One that enters into a contract with a prime contractor. The USG does not have privity of contract with the Sub-Contractor.
2.1.10 Workday: The number of hours per day the Contractor provides services in accordance with the contract.
2.1.11 Work Week: Monday through Friday, unless specified otherwise.
2.2 Acronyms
2.2.1 COR - Contracting Officer Representative
2.2.2 DOD - Department of Defense
2.2.3 FAR - Federal Acquisition Regulation
2.2.4 HQDA – Headquarter, Department of the Army
2.2.5 KO - Contracting Officer
2.2.6 LEAD - Letterkenny Army Depot
2.2.7 POC - Point of Contact
2.2.8 PWS - Performance Work Statement
2.2.9 USG - United States USG
3.0 Government Furnished Property, Equipment and Services:
3.1 General: The Government shall provide:
3.1.1 Facilities: The Government shall furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS.
3.1.2 Utilities: All utilities in the facility shall be available for the contactor’s use in the performance of duties outlined in this PWS.
3.1.3 Equipment/Hardware: None
3.1.4 Software/Firmware: None
4.0 Contractor Furnished Property, Equipment/Hardware, Software/Firmware and Services:
4.1.1 Equipment/Hardware: The Contractor shall supply all the equipment and hardware required to maintain the LMR System.
4.1.2 Software/Firmware: The Contractor shall supply all the software and firmware required to maintain the LMR System.
5.0 Maintenance Coverage: Includes Prime Contractor and Third-Party Contractors
5.1 Repair Services: The Contractor shall provide factory repair services for all L3Harris system components installed with the Letterkenny LMR system.
5.2 Troubleshooting: The Contractor shall provide onsite troubleshooting and repair for infrastructure equipment with 24/7/365 coverage, if remote troubleshooting does not solve the issue. Remote troubleshooting shall occur within 30 minutes of an issue being reported. A complete summary shall be provided within 15 days.
5.3 Preventative Maintenance: The Contractor shall perform, at a minimum, annual preventative system maintenance to include alignments, calibrations and tunings.
5.4 Security Updates and Patching: The Contractor shall provide real time system updates to include software and security patching for all equipment and ensure antivirus software is up to date, either remotely or on-site.
5.5 Licensing: The Contractor shall supply updated licensing as required by the manufacturer for the duration of the contract, to include Third-Party licensing and support.
5.6 Hardware Refresh: The Contractor shall perform hardware refreshes at normal intervals to ensure all equipment continues to be serviceable.
5.7 Authorized Personnel: The Contractor shall be fully authorized to perform the work described in this PWS by L3Harrris and ACE LMR System Administrators.
6.0 CONTRACTOR MANPOWER REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, KO, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor’s name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.
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