Sources Sought Final.pdf

Sources Sought

DISCLAIMER: This is not a formal solicitation for proposal or proposal abstracts but rather a Sources Sought synopsis only. The purpose of this sources sought synopsis is to gain knowledge of potential qualified sources and their size classifications relative to NAICS code 513210. Nothing provided in response to the below topics/areas of interest should be construed as a promise of future funded efforts. Participation is strictly voluntary, and the Department of the Air Force will not provide reimbursement for any costs incurred due to participation.

Nothing shared as a response to the below topics should be construed as a guarantee of future work or as direction to modify an existing contract. Only an authorized contracting officer acting within scope of authority may bind the Government.

Please be advised that information provided in response to the topics below are not private and should not contain proprietary information. Information received in response to areas of interest may be made publicly available and should thus not contain classified information nor be proprietary in nature.

771st Enterprise Sourcing Squadron (771 ESS/EGI) at Maxwell-Gunter Annex is seeking sources and capabilities to provide software products and/or services supporting Software Asset Management (SAM), Hardware Asset Management (HAM), Strategic Portfolio Management (SPM), Integrated Risk Management (IRM), HR Service Delivery (HRSD), IT Service Management (ITSM), Customer Service Management (CSM), IT Operations Management (ITOM), Field Service Management, and Security Operations (SecOps).

Software Asset Management (SAM):

Management and Optimization of the purchase, deployment, maintenance, utilization, and disposal of software applications across the AF enterprise.

Hardware Asset Management(HAM):

Management of DAF physical components (desktops, laptops, devices) and computer networks from the procurement stage to the retirement of the asset.

HR Service Delivery (HRSD):

Support AF HR lifecycle—from hire to retire, such as onboarding, payroll, and benefits.

Strategic Portfolio Management (SPM):

Strategic portfolio management for real-time/near real-time centralized visibility, reporting and alignment of Department of Air Force mission area investments with strategic objectives, incorporating capabilities for prioritization, investment analysis, resource optimization, and performance monitoring.

Capability is needed to provide planners, business, and system owners with an integrated view of all demand and workstreams across different programs and efforts to enable timely identification, prioritization, management, and scheduling of work at a granular level, while ensuring alignment of teams and resources with broader strategic initiatives.

Integrated Risk Management(IRM):

Integrated risk management capability across information technology portfolios, investments, compliance, security, human resources, business, and operations domains is required to support Department of Air Force mission area decisions on mitigation and control strategies, assessments, monitoring, and communications. Capability is needed to provide centralized real-time/near real-time visibility and integrated management of all levels and types of risk and underlying dependencies to support unified governance, regulatory compliance, and investment strategies and practices across mission areas.

IT Service Management (ITSM):

Provide for custom approach towards IT management focused on customer needs ( process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.) Provide a workflow management system for handling incidents, service requests, problems, and changes to include a configuration management database. Capability needed to enable easy linking between incident, service request, problem and change records with each other and with records of configuration items from the CMDB.

Provide Service Desk as a a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, and to satisfy both Customer and IT Provider objectives to optimize service management.

Customer Service Management (CSM):

Capture, manage, save, and analyze data critical to their service business performance.

Security Operations Management (SecOps):

Collaboration between IT security and operations teams that integrates tools, processes, and technology to keep an enterprise secure while reducing risk.

Responses to this notice should include company name, address, point of contact, Cage Code, size of business pursuant to North American Industrial Classification System (NAICS) 513210 with a Small Business size standard of $47.0M and must respond to the following questions:

1) Is your firm a large or small business?

2) Is your firm a manufacturer or reseller of the products or services?

3) If small, does your firm qualify as a small, disadvantaged business?

4) If disadvantaged, specify under which disadvantaged group and is your firm certified under

5) Section 8(a) of the Small Business Act?

6) Is your firm a certified "HUBZone" firm?

7) Is your firm a Woman-Owned or operated business?

8) Is your firm a certified Service-Disabled Veteran Owned and Veteran-Owned?

9) Do you currently have a government contract(s)? Please provide a list of relevant current contracts to include contract numbers, scope, and size over the last three years.

10) Is your firm accredited through Fed Ramp? Please identify your IL accreditation level.

11) Does your firm sell products/services as perpetual licenses, term licenses, and/or Software as a

Service (SaaS) relative to the descriptions above?

Interested businesses are requested to submit a Statement of Capabilities (SOC) demonstrating:

1) Detailed description of software function and performance.

2) A capability statement, including summary of relevant performance history (with points of contact and applicable telephone numbers, addresses, and email addresses, (if available) within the past three years.

3) Address all responses via email to sandy.thompson@us.af.mil.

*Note: Responses are limited to no more than five (5)pages. Do not imbed additional documents or links that contain the information being requested, as they will not be considered.

mailto:sandy.thompson@us.af.mil