Sources Sought_DESCRIPTION and SOW.pdf

Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* ScriptPro Equipment Operating Systems UPGRADES to Hardware & Software

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 66048

SOLICITATION NUMBER* 36C255-22-AP-2747

RESPONSE DATE/TIME/ZONE 07-11-2022 1100AM CENTRAL TIME, CHICAGO, USA

ARCHIVE 30 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE

PRODUCT SERVICE CODE* 6515

NAICS CODE* 334614

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048

POINT OF CONTACT*

Teresa Cabanting

PLACE OF PERFORMANCE

ADDRESS Kansas City VAMC

VISN 15

Kansas City MO

POSTAL CODE 64128

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY CONTACT’S EMAIL ADDRESS teresa.cabnting@va.gov

DESCRIPTION

This is a SOURCES SOUGHT announcement only. It is neither a solicitation announcement nor a request for proposal or quote and does no obligate the Government to award a contract.

Requests for a solicitation will not receive a response. Responses to this Sources Sought must be in writing. The purpose of this Sources Sought Announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified businesses.

Responses to this notice shall include:

1. Company Name

2. Address

3. Point of Contact

4. Phone, Fax, and Email

5. UEI number

6. Must provide a capability statement that addresses the organizations qualifications and ability to perform the work in the Statement of Requirements.

See Attached: Statement of Work (SOW)

Please respond whether you can or cannot provide this requirement.

All responses due on or before 9:00 am CDT, Monday, July 11, 2022

Teresa Cabanting Contract Specialist teresa.cabanting@va.gov Network Contracting Office 15 (NCO15)

Statement of Work

VISN 15 – ScriptPro Upgrade

Scope: This Statement of Work (SOW) describes the Veterans Affairs (VA) Veterans Integrated

Service Network (VISN) 15’s requirement to provide hardware and software upgrades to

ScriptPro Equipment Operating System (OS) for computer terminals and servers, ScriptPro robot replacements at the Topeka and Leavenworth Veterans Affairs Medical Centers (VAMC), pill counter devices at Wichita and Poplar Bluff, and new storage and retrieval unit at the Saint

Louis VAMC. The Contractor shall provide all equipment, installation, services, interfaces and training (technical and clinical) to ensure a functioning solution and must seamlessly integrate with the current install base.

These devices will be provided to all VISN 15 VA facilities including, but not limited to: St. Louis

VAMC (John Cochran and Jefferson Barracks), Marion VAMC (including its subsidiary

Evansville VA Health Care Center), Harry S. Truman Memorial VAMC, Kansas City VAMC, Dwight D. Eisenhower- Leavenworth VAMC, Colmery-O’Neil VA Medical Center – Topeka

VAMC, Robert J. Dole VAMC, John J. Pershing Medical Center (including the Cape Girardeau

Community-Based Outpatient Clinic).

Contractor shall provide the following:

• All hardware and accessories for a complete system.

• Any offsite server or network maintenance or support provided by the Contractor can only be done via Virtual Private Network (VPN) access after the Contractor has obtained the VPN access from the VA. A Business Associates Agreement (BAA) and

Memorandum of Understanding/Interconnection Security Agreement (MOU/ISA) will be required.

• All networking hardware shall be rack mounted in rooms designated by Facility Project

Manager or COR.

• Contractor shall install System Monitoring and Accountability Knowledge (SMAK) on all endpoint and server-based equipment

Clinical Training

The Contractor shall provide training for all Clinical staff no more than three weeks prior to new installation or system upgrades. Training includes initial setup and user training; onsite training for go-live support, super user training and follow-up training. Contractor shall detail training plan in quote. Online training and CD training materials shall be provided at no additional charge. Completion certificates shall be provided upon completion of training.

Biomedical Engineering Service Training

Biomedical Training Package - Includes a list of all prerequisite classes, equivalent to what

Original Equipment Manufacturer (OEM) field service reps receive. Contractor shall provide all service manuals, schematics, diagrams, diagnostic software and hardware keys equivalent to what OEM field service reps have available to diagnose, troubleshoot, repair and maintain the equipment. Travel expenses for VA personnel training shall be provided by Contractor, including airfare, hotel and government rate per diems. This training will occur at Contractor designated location.

MAINTENANCE REQUIREMENTS

A. Licensing of Service Software

Any software related updates/changes, or access keys or codes shall be provided at no charge to the medical center during the time the equipment is operational at the facility. All application software licenses, and any other licenses required, are included in the purchase of the equipment and shall not require a renewal charge for the period of time the equipment is in use in the facility.

B. Warranty

The Contractor shall provide a minimum warranty of one (1) year for parts, labor and software.

Software updates shall be provided for the life of the product at no additional charge. The

Contractor shall state warranty parameters.

C. Technical Support

The Contractor shall provide 24 hours/7 days per week/365 days technical support over the phone at no charge to the Government for the life of the equipment.

D. User and Service Manuals

The Contractor shall provide, at no charge, two (2) complete and unabridged printed copies and one (1) electronic version (CD) of operator manuals, service manuals, electronic schematics, troubleshooting guides and parts lists for each piece of equipment purchased to the Contracting

Officer’s Representative (COR) with delivery of equipment for each of the VISN 15’s VA hospital locations. Additionally, any upgrades to these documents shall be provided by the Contractor free of charge. These manuals will include all components and sub-assemblies, including those not manufactured by the Contractor. These manuals and documentation shall be identical to the ones supplied to the manufacturer’s service representatives and shall contain the diagnostic codes, commands, and passwords used in maintenance, repair and calibration of the equipment.

Delivery time frame to be scheduled at the time of award.