Sources Sought 36C25625Q0146 Health Care for Homeless Veterans.pdf

Residential Housing and Health Care for Homeless Veterans (HCHV)

Central Arkansas Veterans Healthcare System (CAVHS)

Little Rock, Arkansas

DESCRIPTION: This is a Sources Sought to determine the availability of potential sources having the skills and capabilities necessary to provide the services as part of its community-based Health Care for Homeless Veterans (HCHV) program. The expected length of stay will be determined by the veteran’s treatment team, not to exceed 180 days, with an emphasis on stable housing to provide therapeutic services for Veterans with various mental health issues in the least restrictive environment.

BACKGROUND: The purpose of this Source Sought is to determine the availability of potential sources within a 10-mile radius of Central Arkansas Veterans Healthcare System (CAVHS)

Little Rock, Arkansas located at 4300 W 7th St, Little Rock, Arkansas 72205 that can provide (5) five beds and services with room and board.

This notice is searching for a residential treatment for homeless veterans who are participating in the Health Care for Homeless Veterans (HCHV) and Contract Residential Services (CRS) Program. The Contractor shall furnish each veteran authorized care under this contract with room and board, 3 meals per day 7 days per week plus snacks, laundry services, transportation to and from outpatient appointments, medication monitoring, and monitoring for changes in behavior/mental or physical condition. In addition to providing all services outlined for general room and board, the contractor will place emphasis on close supervision of these veterans due to their complex care needs.

SERVICES TO BE PROVIDED

1. General Responsibilities: The contractor will provide sufficient facilities to accommodate 5 (five) Veterans with residential placement which will involve:

a) Access/Availability: Veterans will be screened and referred to the Contractor by the VA Liaison. When beds are available, the Contractor will be expected to provide immediate admission to housing and services to these Veterans beyond standard hours of operation.

b) Quality Care: The Contractor facility shall meet required State or Federal authority, and must meet all applicable local, state, and Federal requirements concerning licensing and health codes.

c) Patient Satisfaction: Process to elicit client satisfaction with the facility and onsite services, including information collection methods and frequency, and process for utilizing the information for continual performance improvement purposes.

d) Patient Safety Contractor shall notify the VA through the VA Liaison at the local

VA hospital of any negative incident occurring with a Veteran within 24 hours of being informed or aware of the incident, if not sooner. Contractor will complete a written incident report within 48 hours of notification.

e) Provide Sufficient personnel to assure security

f) Staffing available on-site 24 hours a day, 7 days a week

g) 3 healthy meals per day

h) Hygiene products to include wash cloths, soap, feminine products, deodorant, toothpaste, and toothbrush shall be made accessible to veterans.

i) The ability to place a Veteran on the same day of a referral from HCHV staff

j) Transportation to contracted facility upon admission when needed by veteran from key locations, such as Central Arkansas Veterans Healthcare System

(CAVHS) 4300 W 7th St, Little Rock, Arkansas 72205

k) Transportation to VA Medical appointments

l) Support for an alcohol/drug abuse-free lifestyle, with witnessed urine drug and alcohol screening scheduled regularly and random of veterans

m) Contractor shall transport a Veteran in a mental health crisis to appropriate facility if needed

n) Contractor shall provide appropriate recreational activities to Veterans placed in facility

2. License and Certification: The Contractor must have site control of the housing facility through ownership or a valid lease. Contractor facility will be certified by the

State of Arkansas, Department of Health and Human Services, Division of Health, Bureau of Licensure and Certification as a facility for transitional housing. The

Contractor shall meet all City, County and State requirements concerning licensing and health codes. The facility shall be wheelchair accessible and meet Americans with

Disabilities Act guidelines for buildings and facilities found at Americans with Disabilities

Act Title II Regulations | ADA.gov

3. Staffing and Training: The Contractor shall employ sufficient personnel to carry out the policies, responsibilities, and programs of the facility. There must be, as a minimum, at least one (1) administrative staff member or designee of equivalent professional capability, on duty on the premises or residing at the house and available for emergencies 24 hours a day, seven (7) days a week. The Contractor shall assign to this contract personnel that, by education and training, and when required, certification or licensure, are qualified to provide the services required by this PWS. The Contractor must identify each person functioning as “Key Personnel” under this contract and provide the VA a description of the services to be provided by such a person, together with a resume summarizing the person’s relevant skills and experience.

https://www.ada.gov/law-and-regs/regulations/title-ii-2010-regulations/ https://www.ada.gov/law-and-regs/regulations/title-ii-2010-regulations/

a) One (1) full-time supervisor/clinical director, responsible for the overall functioning of the program including assurance that all policies and procedures are being followed, coordination of weekly staff meetings, management of CERS provider staff and be available by phone 24 hours daily, seven (7) days a week

b) One part-time Licensed Clinical Social Worker (2)

c) One full-time Certified Substance Abuse Counselor

d) Contractor Staff members working each shift, at least one shall hold current

Cardiopulmonary Resuscitation (CPR) certification and ensure certification is renewed in accordance with the issuing body or organization. Copy of CPR certificates should be stored by contractor and made available upon request of VA personnel

e) Contractor shall adhere to appropriate city and state requirements for food handling and safety; contractor shall have a valid food handler’s permit or certification as required by obtained through the state of residence. Copies of permits shall be provided to the COR upon request.

f) The Contractor shall provide an initial organizational chart, identifying personnel, their position, and area(s) of responsibility to the Contracting Officer prior to contract award. Any certifications or licensure required will be made available upon request.

The Contracting Officer shall notify the Contractor within 15 calendar days after receipt of required information if the VA refuses to accept assigned contract personnel. The Contractor shall be responsible for updating the organization chart as changes in staff occur. The VA reserves the right to refuse or revoke acceptance of personnel if personal or professional conduct, or lack of required skills or experience, jeopardizes Veteran care or interferes with regular and ordinary operation of the facility.

g) The Contractor must have a contingency plan to address the replacement or substitution for personnel that leave the Contractor's employment or are unable to provide performance in accordance with the terms and conditions of the resulting contract

Note: This Is Not A Solicitation Announcement

The NAICS Code for this procurement is 624229; size standard $19 Million. The Service

Contract Labor Standards will also apply to this procurement.

This Sources Sought Notice is for market research purposes only and shall not be considered as a request for quote or an obligation on the part of the Government to acquire any services.

No entitlement to payment of direct or indirect costs or charges by the Government will arise as a result of the contractor’s submission of this Sources Sought Notice or the Government’s use of such information. The Government reserves the right to reject in whole, or in part, any contractor’s input resulting from this Sources Sought Notice. No contractual arrangement will be made as a result of this notice. Information submitted in response to this Sources Sought Notice will not be returned.

All interested parties that are capable of providing the required services shall submit a response via email to albert.kelly@va.gov. The subject line shall read: 36C25625Q0146-Sources Sought-

Health Care for Homeless Veterans (HCHV) Program. Pleas respond no later than November

18, 2024 at 12:30 PM/CST. The responses shall be limited to 15 pages and address the information below.

a. Contractor names, UID number, address, point of contact, title, phone number, and email address

b. Brief description of the company background, capability to meet this requirement (may include nurse resumes, facility/company accreditations, type of equipment used, etc.), and past or current performance under contract (civilian or government).

c. Contractor’s Business Size and socioeconomic status, including Vendor Information Pages

(VIP) verification, if applicable.

d. Contractor’s interest in responding to a solicitation if issued.

Point of Contact(s): Albert Kelly, Contract Specialist- albert.kelly@va.gov mailto:albert.kelly@va.gov mailto:albert.kelly@va.gov