Source of Sought - Contract Management Service Software as a Service(SaaS) Support.pdf

I. Introduction.

This Sources Sought Notice (SSN) is for informational gathering, market research and planning purposes only. This is NOT a solicitation announcement and neither constitutes a Request for Proposal (RFP), nor does it restrict any future acquisition strategies by the Northeastern Markets Contracting Division (NEM-CD). Information contained in the SSN is subject to change and nothing contained within is binding or obligates future actions by the Government. No contract will be awarded from this announcement. No reimbursement will be made for any cost associated with providing information in response to this SSN. Any information submitted by respondents is strictly voluntary. Respondents will not be notified of the results of the SSN.

The Government is performing Market Research to identify potential business concerns capable of providing the Commercial services/supplies/equipment outlined in this SSN and assist the NEM- CD in determining the best acquisition strategy for any future requirements Not Suitable for FAR Part 13 – Simplified Acquisition Procedures. Responses to this synopsis may also be used to aid in establishing future realistic and achievable small business participation goals.

II. Background.

Congress called for significant transformation in the Military Health System (MHS) through National Defense Authorization Acts (NDAA) 2017 and 2019, which redefined the roles of the Defense Health Agency and Military Medical Departments. The NDAA’s transitioned MTF’s to the DHA to provide a more integrated, efficient, and effective MHS that better meets the needs of the warfighters and beneficiary population. The consolidation of the MTF-based health care delivery system under a single Defense Agency is intended to strengthen the Department of Defense’s (DoD) ability to provide ready medical forces to support global operations; improve the medical readiness of combat forces; provide a more standardized, high-quality experience of care; and reduce fiscal responsibilities through consolidation, standardization, and integration of Health Care Services. DHA recognizes the need to reform, modernize, and automate contract service management in support of the broader MHS transformation. Leveraging Contract Management SaaS support ensures compliance with laws, policies, directives, and optimizes overall contract management.

III. Objective.

The Defense Health Agency’s Contracting Activity (DHA-CA), Northeastern Markets Contracting Division (NEM-CD), is conducting market research to locate qualified, experienced, and interested business concerns capable of providing Subject Matter Expert (SME) support and a Commercially offered Contract Management Service Software (SaaS) platform, which has the minimum capabilities to perform Contract Management, Contract Planning, Contract Oversight, Surveillance, Workflow Automation, and Human Capital Management, to the Military Health System (MHS) Military Treatment Facilities (MTF’s) residing in NEM-CD CONUS area of responsibility (AOR).

IV. Relevant Information.

NEM-CD has Identified the North American Industry Classification System (NAICS) code:

513210 - Software Publishers. Information on NAICS codes can be found at www.sba.gov

V. Instructions.

If your company has the capability to perform Contract Management Service (SaaS) Support services, please send a Capability Statement and any additional Information detailed in section VI. General Information to the following email addresses.

Carlos Sikaffy: carlos.a.sikaffy.civ@health.mil Phillip York: phillip.w.york2.civ@health.mil Tanzania Robinson: Tanzania.m.robinson.civ@health.mil

No phone calls related to this SSN will be accepted. All correspondence shall be via email.

Responses must be submitted no later than Friday, May 10, 2024 at 12:00 PM (Eastern Standard Time). Capability statements will be retained for future reference.

To facilitate a timely and comprehensive review of all submitted responses, vendors should respond using the format requested in this notice. Please provide the following information:

VI. General Information: If your Capability Statement does not contain any of the information below, please also provide the following:

a. A brief three to five page synopsis of specific examples/contract numbers of prior efforts same/and or similar to Contract Management Service (SaaS) Support services contracts performed as outlined in section VII. Critical Task Element Questions.

b. DUNS, CAGE Code Number, and Unique Entity Identification Number (UEID).

c. Company name and address.

d. Company Point of Contact, phone number and email.

e. NAICS code(s) associated with the company.

f. Company must verify if they are a Large or Small Business under the relevant NAICS.

g. All Small business concerns must identify their small business category (Ex: 8(a), Service-

Disabled Veteran-Owned, HUBZone, Small Disadvantaged, Veteran-Owned, or Women- Owned).

h. If your Company is an 8(a) company, provide evidence or an SBA 8(a) Case Number to identify your 8(a) status.

i. If applicable, provide GSA schedule number or other multiple award schedule number.

j. If different from NAICS code 513210, recommended/suggested NAICS code(s).

k. A minimum font size 10.

l. PDF format.

VII. Critical Task Element Questions.

Interested parties submitting a response to this notice should address the following Critical Task Element Questions in their capability statement. Interested parties are requested NOT to submit marketing materials; but rather, speak directly and specifically to the required capabilities and service requirements critical task element questions outlined below:

Critical Task Element Question 1. Please provide evidence or experience in storage systems and interfaces with Federal Government and DoD-compliant Electronic Document Access (EDA) web-based systems that can produce customizable data dashboards, visualizations and reports that are timely and accurate for various end users to leverage business intelligence to capture, validate, organize, and report aggregated contract and financial data from multiple Department of Defense financial management systems in order to standardize and automate contract management processes.

Critical Task Element Question 2. Please describe or provide evidence of your company experience in an automated de-obligation system and workflow management process that indicates recoupment of committed or obligated funds for its contracts that do not perform based on pre-defined performance thresholds and recommends disposition to Government in the development or use of predictive analytic tools that indicate recommended courses of action for potential recoupment of funds based on contract non-performance, narrative information, and indicates location of contract approval documentation within Government chains of custody for workflow process building and analysis.

Critical Task Element Question 3. Please provide evidence that demonstrates your company’s experience in developing or using automation that pulls data from multiple sources to track Government-contracted workforce members as a measure of performance at the position level, to include timesheet management, position fills and position vacancies, which will assist Government in executive decision support for potential contract de-obligations. In addition, evidence that comparative rate information, vacancy percentages, and other key performance indicators are incorporated into the automated system.

Critical Task Element Question 4. Based on the magnitude of this requirement, please provide evidence of your company expertise in system program managers and analysts and credentials (Preferred experience with the Military Health Care System) with analytical and visualization skill set abilities in use of artificial intelligence and other predictive analysis tools as well as Government contract management, requirements planning and financial analysis.

Critical Task Element Question 5. For each task, indicate any subcontracting opportunities as applicable.

Critical Task Element Question 6. Identify in each task, the percentage for subcontracting opportunities as applicable.

VIII. Confidentiality.

Do not include proprietary, trade secrets, classified, confidential, or sensitive information in your response to the Sources Sought Notice. The Government shall not be held liable for any damages incurred if proprietary information is submitted, as it is clearly stated that this type of information shall NOT be submitted.

Additionally, the Government reserves the right to use any information provided by respondents for any purpose deemed necessary and legally appropriate, including using technical information provided by respondents in any resultant solicitation.