SOO Supervisor Offsite V2.pdf

DHS Statement of Objectives (SOO)

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Statement of Objectives (SOO) For Supervisor Risk, Critical Thinking, and Innovation

Purpose The purpose of this effort is to educate FEMA Region 7 supervisory personnel in the fundamentals of risk management, and how to utilize critical thinking processes and tools to incorporate risk tolerance into the development and implementation of innovative solutions in support of FEMA Strategic Objectives.

Scope or Mission Specific intentions of the Supervisor Risk Management, Critical Thinking and Innovative Decision Making education sessions are:

- Educate Supervisors on understanding types of risk; including but not limited to operational risk, financial risk, and risk in the context of fiscal management.

- Educate and equip Supervisors with the necessary skills, knowledge, and tools to recognize and assess risk that negatively impact the organization.

- Educate Supervisors on applying critical thinking to the results of a risk assessment to identify appropriate risk management measures that can be implemented while still supporting mission accomplishment.

- Educate Supervisors on incorporating risk tolerance into workplace culture in support of encouraging employee innovation.

- Educate Supervisors on incorporating risk tolerance into formulating and implementing innovative solutions in support of FEMA Strategic Goals 2022-2026.

- The facilitator will use collaborative problem solving and human-centered design methods to include all stakeholders present in these processes. The sessions will be highly interactive and will result in actionable strategies to be implemented by the stakeholder participants.

- Facilitator will need to participate in one to two pre-session virtual meetings with FEMA Region 7 leadership or key points of contact for alignment on desired outcomes and logistics planning as well as post-session meetings to support any follow-up from the working sessions.

- FEMA will identify a primary point of contact within its team to coordinate with the facilitator before, during, and after the sessions, and to provide background materials and context for the initiative.

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Period of Performance The period of performance for this statement of objectives is August 1, 2024 to May 31, 2025.

Place of Performance FEMA Region 7 Office, 11224 Holmes Road, Kansas City, MO 64131

Background FEMA Region 7 currently operates under the guidance of the 2022-2026 FEMA Strategic Plan. CY24 is year three of a five-year plan. During CY23, Regional leader offsite strategic planning workshops were conducted in support of attainment of FEMA strategic goals. Approximately 90%(?) of supervisory personnel who participated in the strategic planning workshop during CY23 have been retained within the organization. Supervisory personnel are defined as employees in the grades of GS-13, GS-14 and GS-15, or equivalent. FEVS data and senior leader informal assessments have determined a need for professional development of supervisory personnel regarding understanding and managing risk, applying critical thinking to mitigate risk, and incorporating risk tolerance into the development of innovative solutions in support of the attainment of FEMA strategic goals.

Performance of Objectives FEMA Region 7 requires Supervisor risk, critical thinking, and innovation educational facilitation services. Concept of execution is as follows:

- Three session series to be executed between October 1, 2024, and April 30, 2025.

- Session 1 to be executed dates TBD during October 2024; three consecutive days falling between Monday and

Friday; educational objectives aligned with defining risk, identifying risk, assessing risk, managing risk and introductory techniques for critical thinking pertaining to risk management. Some form of practical exercise “homework” assignment to bridge to session 2.

- Session 2 to be executed dates TBD during January 2025; two consecutive days falling between Monday and Friday, educational objectives aligned with a review of risk associated material introduced in session 1, incorporating risk tolerance into organizational culture, incorporating risk tolerance into strategic planning, risk tolerance while encouraging innovative solutions by subordinate employees in support of achieving strategic goals. Some form of practical exercise “homework” assignment to bridge to session 3.

- Session 3 to be executed dates TBD during April 2025; two consecutive days falling between Monday and

Friday, educational objectives aligned with a review of material covered in session 2, innovative decision making, leading to desired outcome of a functional long range plan revision to be implemented upon completion of Session 3.

• Provide a PWS to FEMA

• Not to exceed 80 participants per session.

• Exact dates of sessions are to be determined by mutual agreement.

• The sessions will be from approximately 9 a.m. to 5 p.m. each day unless otherwise agreed.

• Sessions will be provided in-person at FEMA R7 or location within the Kansas City Metro area.

• Any change from in-person sessions to virtual or blended sessions will be by mutual agreement.

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• An end of session survey and AAR will be conducted, and results turned into the COR after each training session.

• At completion of all training sessions a survey analysis and summary with a high-level overview of the post survey trends will be provide to the COR.

Government Furnished Equipment and Responsibility FEMA will provide a meeting space in the Kansas City Metro area appropriate for the needed interactive sessions, ideally a large open-plan conference room and at least two nearby breakout conference rooms.

FEMA will provide A/V equipment as well as all materials needed for the facilitation including flip charts, large poster paper, markers, white boards, Post-It Notes, and other items to be determined in pre-meetings with facilitator.

FEMA will provide administrative support for capturing and assembling summary materials from the sessions and for use to support next steps.

Applicable Documents or References

1. 2022-2026 FEMA Strategic Plan and goals, 2022-2026 FEMA Strategic Plan - Home (sharepoint.com)

2022-2026_FEMA_St rategic_Plan.pdf https://usfema.sharepoint.com/sites/FEMAStratPlan