SON HQ ACC Support Staff Training - 16 Oct 2024.pdf

STATEMENT OF NEEDS

FOR

Efficient Scheduling and Meeting Management Training to support HQ ACC Staff

16 October 2024

1 DESCRIPTION OF SERVICES 3

1.1 Introduction 3

1.2 Scope 3

1.3 Research Services 4

1.4 Period of Performance 4

2 SPECIFIC TASKS 4

3 DELIVERY REQUIREMENTS 5

3.1 Location of Work/Travel 5

3.2 Security 5

1 DESCRIPTION OF SERVICES

1.1 Introduction

In today's fast-paced and constantly evolving work environment, organizations are under increasing pressure to maintain high levels of productivity, complexity, and agility while also adapting to changing work arrangements. One area that has become more important than ever is the ability to prioritize schedules and tasks effectively, to communicate between peer organizations, and to mitigate burnout. Effective prioritization and communication are critical to the success of any organization, as they help ensure that resources are used efficiently, that team members are able to collaborate effectively. Burnout mitigation ensures team members can sustain high performance.

At Air Combat Command (ACC), we recognize the importance of providing our staff with the training necessary to enhance their skills and knowledge in this area. As the demands on our staff continue to grow, it is essential that we provide them with the tools and strategies necessary to prioritize their time and communications to effectively support our overall mission.

The training program will focus on improving the efficiency and effectiveness of scheduling meetings and tasks by covering a range of topics and best practices such as diagnostic prescreening, distinguishing between high-value and low-value tasks and meetings, determining the proper communication tool and audience, transitioning from “playing email defense” to meaningful work, and fostering agility, creativity and strategic vision.

The program will consist of multiple, in-person, two-day workshops to be conducted at Langley Air Force Base for 150-200 trainees. Each workshop will have no more than 30 trainees. The workshops will provide participants with interactive training, practical tips, and best practices to help them improve their scheduling and meeting management skills. In addition, the Contractor will provide an all-hands virtual wrap-up event to mark the completion of the program and reinforce the key lessons learned.

Through this training program, we aim to equip our staff with the knowledge and skills necessary to effectively schedule meetings and tasks, manage their time and communications more efficiently, and support our overall mission. We are committed to investing in our staff's professional development, and we believe that this training program will help us to build a more productive and agile workforce.

1.2 Scope

To support the objective of improving the efficiency and effectiveness of scheduling meetings and events, ACC requires a comprehensive training program for up to 200 individuals across the HQ Staff. The training should cover the following topics:

Diagnostic prescreening to determine the needs of the participants

Process for determining high-value and low-value tasks and meetings

Efficient meeting agendas and task scheduling best practices

Time and communication management techniques

Determine the proper communication tool and audience

Schedule management to foster meaningful work, agility, creativity, and strategic vision

The program will consist of multiple, in-person, two-day workshops for a total of 150-200 people to be conducted at Langley Air Force Base. Travel is mandatory for in-person training. In addition, the Contractor shall provide an all-hands virtual wrap-up event to conclude the training program.

1.3 Research Services

The contractor shall provide research services as necessary to ensure that the training material is current and reflects the latest best practices in efficient scheduling and time management.

1.4 Period of Performance

The period of performance will be one (1) twelve-month Base Year and one (1), twelve-month Option year.

2 SPECIFIC TASKS

2.1 The contractor shall:

Diagnostic prescreening: To evaluate the current skills and knowledge of participants, the Contractor will conduct diagnostic prescreening to determine the specific needs and learning objectives.

Process for determining high-value and low-value tasks and meetings: Participants will learn best practices for determining high-value and low-value activities in relation to unit’s purpose, mission, goal, and values.

Efficient meeting agenda and task scheduling best practices: Participants will be able to efficiently schedule meeting agendas and tasks including managing discussions, steering meetings towards productive consensus, and encouraging dissenting viewpoints.

Time and communication management techniques: Participants will be able to effectively manage their time and communications including use of available tools to easily prioritize time expenditures and consolidate information available in multiple communication sources.

Determine the proper communication tool and audience: Participants will be able to determine the proper communication tool given the type of information to be transmitted and the audience plus be able to effectively decide on how to select the proper audience without contributing to another worker’s information overload.

Schedule management to foster meaningful work, agility, creativity, and strategic vision:

Participants will be effective in using time to perform strategic tasks that ensure the organization is doing the right activities rather than doing the activities the right way. Management processes need to foster meaningful work, agility, creativity, and strategic vision.

Sign up and tracking of participants will be coordinated through and implemented by the Contractor at no additional costs to the Government. The Contractor will provide a list of all participants to include assigned directorates to the Government POC.

The contractor is required to prepare a detailed course agenda and schedule for the program and the Contractor shall also provide the government with course material, including any necessary software, to be used during the training. The Contractor shall provide the government with course material, including any necessary software, to be used during the training.

3. DELIVERY REQUIREMENTS

3.1 Location of Work/Travel

The location of work will be at Langley Air Force Base. Travel is mandatory for in-person training.

3.2 Security

All course work will be completed at the unclassified level. No classified access is expected or required for this effort.