SON.docx

Statement of Work (SOW) Dentsply Sirona Primescan Intraoral Scanner Birmingham VA Health Care System

1.0 Introduction

The Birmingham VA Health Care System (BVAHCS) Dental Service requires procurement of a Dentsply Sirona Primescan intraoral scanner or equal item integrated with its mobile Acquisition Center (AC). The acquisition supports modernization of digital dentistry capabilities, enhances workflow efficiency, and improves patient care through high‑accuracy digital impressions and expanded clinical treatment options.

2.0 Scope

The contractor shall provide the Primescan intraoral scanner or equal item, the Primescan Acquisition Center (AC) workstation or equal item, associated accessories, software connectivity features, installation support, and training necessary to ensure full operational capability for clinical use within the Birmingham VA Dental Service.

3.0 Background

Digital dentistry is a key component of modern clinical workflows. The BVAHCS seeks to replace or reduce reliance on traditional impression materials, which can increase chair time and lead to inaccuracies. Primescan or equal will have to provide precise 3D scanning, faster data acquisition, and seamless integration with external dental laboratories via DS Core, supporting improved patient experience and enhanced clinical productivity.

4.0 Requirements

4.1 Equipment Specifications (Salient Characteristics)

The Primescan or equal item system must meet or exceed the following minimum specifications:

1. High-Performance Intraoral Scanner

· Capable of producing precise, high-resolution 3D models for a wide range of clinical indications including restorative, implant, orthodontic, and sleep appliances.

· Demonstrated high scan accuracy, including scans involving reflective or shiny materials.

2. Fast Data Capture and Processing

· Capable of rapid intraoral scanning to reduce treatment time.

· Intelligent data processing to transmit only necessary information to associated software, optimizing performance and workflow.

3. Integrated Mobile Acquisition Center (AC)

· FDA-approved for use near patients.

· Mobile cart‑based workstation with a 16:9 wide-format touchscreen, touchpad, and ergonomic, intuitive interface.

· Anti-reflective screen surface for improved visibility in clinical environments.

4. Open Architecture / Workflow Flexibility

· Must support open-system file export for efficient laboratory collaboration.

· Must connect with DS Core, enabling two-way sharing, communication, and media exchange with dental labs.

5. Hygiene and Infection Control Features

· Availability of three sleeve varieties to support comprehensive hygiene protocols.

· Fully closed scanning window to prevent fluid infiltration during clinical use.

6. Upgrade and Integration Capabilities

· Must support optional upgrade to a full chairside CEREC system.

· Must integrate with existing VA digital dental workflows.

5.0 Deliverables

5.1 Equipment and Accessories

The contractor shall deliver:

· One (1) Primescan intraoral scanner or equal

· One (1) Primescan Acquisition Center (AC) workstation or equal

· Required cables, calibration tools, power supplies, and accessories

· Hygiene sleeves (three types)

· Software licenses and DS Core connectivity, as applicable

5.2 Documentation

· User manuals

· Maintenance and cleaning instructions

· Warranty documentation

· Installation and configuration guides

5.3 Training

The contractor shall provide on-site or virtual training for Dental Service staff, covering:

· Operation of the Primescan scanner and AC or equal

· Workflow integration

· Data management and DS Core connectivity

· Infection control procedures

· Troubleshooting and maintenance basics

6.0 Installation and Setup

The contractor shall deliver and install the equipment at the designated Birmingham VA Dental Clinic location. Tasks include:

· Unpacking, assembly, and equipment positioning

· Power and network connection (as applicable)

· System calibration

· Confirmation of full operability prior to acceptance

7.0 Period of Performance

Installation and training shall be completed within 30 calendar days of receipt of the equipment, unless otherwise approved by the Contracting Officer’s Representative (COR).

8.0 Place of Performance

Birmingham VA Health Care System Dental Service 700 South 19th Street Birmingham, AL 35233

9.0 Acceptance Criteria

Equipment will be accepted when:

· All components are delivered and verified against the purchase order

· Installation is complete and the system is fully functional

· Training has been provided

· The COR signs off on operational readiness

10.0 Warranty and Support

The contractor should provide a standard manufacturer warranty, including coverage for parts, labor, and technical support for the duration of the warranty period. Vendor should provide contact information for post-installation support.

11.0 Security and Privacy Requirements

The system must not store or transmit sensitive patient data outside approved VA systems. Any network connectivity must comply with VA IT and cybersecurity requirements prior to activation.