Solicitation72052120R00014 - Health Delivery Team Lead - final (1).pdf

U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT

U.S. Embassy Tel: (509) 2229-8000 Boulevard de 15 Octobre Fax: (509) 2229-8066 HT-6123 Tabarre 41, HAITI https://www.usaid.gov/haiti P.O. Box 1634, Port-au-Prince, HAITI

SOLICITATION NUMBER: 72052120R00014

ISSUANCE DATE: July 24, 2020

CLOSING DATE AND TIME: August 24, 2020

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC):

Health Delivery Team Lead (Health Office)

Dear Prospective Offerors:

The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.

Offers must be in accordance with Attachment 1 of this solicitation.

Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.

Any questions must be directed in writing to the Point of Contact specified in Attachment 1.

Sincerely, Natalie J. Thunberg Contracting Officer

USAID/Guatemala

ATTACHMENT 1 72052120R00014

I. GENERAL INFORMATION

1. SOLICITATION NO.:

2. ISSUANCE DATE: July 24, 2020

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: August 24, 2020 at 17:00 hrs. Haiti time

4. POINTS OF CONTACT: 1. Natalie J. Thunberg, Contracting Officer; e-mail at nthunberg@usaid.gov and 2. Rossana Garcia, A&A Specialist; e-mail at rgarcia@usaid.gov

5. POSITION TITLE: Health Delivery Team Lead (Health Office)

6. MARKET VALUE: $92,977 - $120,868 equivalent to GS-14 Final compensation will be negotiated within the listed market value.

7. PERIOD OF PERFORMANCE: The duration of the US Personal Services Contract

(USPSC) will be for a base of one (1) year, estimated to start on October 15, 2020. Based on Agency need, availability of funds and requisite approvals, the Contracting Officer may exercise (an) additional option period for one (1) year for the date(s) estimated as follows:

Base Period: 10/15/2020 - 10/14/2021 Option Period 1: 10/15/2021 - 10/14/2022

8. PLACE OF PERFORMANCE:

USAID/HAITI, Port au Prince with possible travel as stated in the Statement of Duties

9. ELIGIBLE OFFERORS: U.S. Citizens and Resident Aliens.

For USPSC:

• Be a U.S. citizen or U.S. Permanent Resident (“green card holder”)

• U.S. resident alien means a non-U.S. citizen lawfully admitted for permanent residence in the United States;

• Submit a complete application as outlined in the solicitation, section IV;

• Be able to obtain facility access authorization;

• Be able to obtain a Department of State medical clearance;

• Be willing to travel to work sites and other offices as/when requested;

• Employment is subject to funds availability and all the required approvals obtained.

mailto:nthunberg@usaid.gov

10. SECURITY LEVEL REQUIRED: Secret Clearance. The final selected candidates must obtain both the appropriate security and medical clearances within a reasonable period. If such clearances are not obtained within a reasonable time or negative suitability issues are involved, any offer made may be rescinded.

11. STATEMENT OF DUTIES

1. General Statement of Purpose of the Contract

The USPSC will serve as the Health Delivery Team Lead and will be responsible for providing technical leadership and strategic management in service delivery for non-PEPFAR health programs totaling approximately $25 million per year, plus additional funding of $3.2 currently for COVID19 related activities. The HSD Team Lead will be a part of the overall Health Office Management Team and be responsible for contributing to results in specific elements of the health portfolio.

2. Statement of Duties to be Performed

a. SPECIFIC TASKS AND DUTIES

Provide technical direction, team management, and reporting and coordination in implementing the HSD portfolio, excluding PEPFAR-funded activities.

1. Technical Leadership (40%)

• Programs technical guidance and leadership in key programmatic areas across the HSD portfolio.

• Lead programming of HSD services including maternal and child health;

reproductive health and family planning; nutrition; water, sanitation and hygiene, including COVID19; malaria; health systems strengthening;

health financing; and commodities and supply chain management.

• Develop/review current HSD strategy and identify gaps for aligning with Agency health priorities and Government of Haiti goals and objectives.

• Lead refinement or development of new HSD strategy in collaboration with Program Office to ensure buy-in and consensus on potential new designs

• Guide HSD team in modifying current programs and/or generating new designs which align with Agency guidelines and program priorities to enhance cost effective service delivery models

• Identify opportunities for working with new partners, including private sector entities to expand service delivery channels.

• Generate/adapt technical tools and materials for evidence based, state-of-the-art models to scale up health services.

• Ensure staff inputs in the planning and execution of VIP visits to HSD sites including preparing briefers, back materials and related documents.

• Guide staff in generating and documenting program activities, e.g.

factsheets, blogs, and social media posts highlighting HSD lessons learned, achievements and results.

• Advise senior management, Embassy and USAID/Washington on strategic decisions and technical approaches for expanding mission funded health services delivery in Haiti.

2. Team Management and Mentoring (40%)

• Mentor and supervise Health Service Delivery (HSD) team in strategy development, project design, and program implementation

• Guide implementation of all HSD activities based on USAID guidelines and best practices achieving results

• Led staff through acquisition and assistance actions in collaboration with OAA, OFM and Program Offices as per Agency guidance

• Identify gaps in HSD staff knowledge and opportunities for advancing empowerment and professional development

• Coach AOR/CORs in monitoring and evaluating programs across HSD portfolio

• Ensure staff mastery and certification in GLAAS as requesters, refine skills in tracking accruals, generating quarterly pipelines, and active participation in Quarterly Financial Reviews.

• Identify promising innovative and promising models to advance service delivery models relevant within the context of Haiti.

• Support AORs/CORs preparations to plan and execute routine review meetings with Implementing Partners and periodic portfolio review to assess progress and financial performance.

• Empower AORs/CORS to proactively manage projects and activities, identify problems and generate solutions

• Provide strategic guidance and recommendations to enhance professional development and empowerment of FSN staff.

3. Reporting and Coordination (20%)

• Plan and coordinate meeting

• Represent USAID during Technical Working Groups with

Ministry of Health Officials, Donors, and NGO/private sector counterparts

• Coordinate and analyze data for preparation of portfolio reviews, quarterly reporting, the PPR and other reporting to USAID/W, as required.

• Lead Health Office inputs for preparation of key reporting documents, cables or other materials as requested by the mission, Embassy and USAID/Washington.

b. CHARACTERISTICS OF DUTIES AND RESPONSIBILITIES

• Degree of responsibility for decision-making assigned to the position: The incumbent will have significant decision-making ability and latitude in planning and executing agreed HSD work assignments by the Office Director. S/he will have significant ability to make time sensitive technical decisions in consultation with the Office Director.

• Level of complexity of work assignment: Haiti is a priority country with tremendous scrutiny from Congress, the media and other stakeholders. The political climate in Haiti remains unpredictable and unstable. Extended periods of political unrest, roadblocks and other disturbances around the capital have been a major source of stress to local staff. The incumbent will work closely with the Office Director and form a Health Office Management Team in managing the HSD Team and the complex health earmarks in the office. S/he will be responsible for supervising staff and budget for programming maternal and child health, family planning and reproductive health, water, sanitation and hygiene. S/he will proactively interact with other offices to ensure timely responses to programming HSD activities and ensure compliance to USAID health earmarks as per Congressional and agency requirements.

• Knowledge Level: The incumbent must have basic knowledge in: program administration and management; state of the art technical approaches in primary health care service delivery; program implementation, monitoring and evaluation; business processes, policies and regulations; and how an overseas mission works. S/he will demonstrate knowledge of working with other offices, the Embassy, interagency, host government counterparts, donors and implementing partners. The incumbent will be knowledgeable in managing health programs and able demonstrate proficiency in USAID business processes and practices, once recruited.

• Supervisory Controls: The incumbent will be supervised by one of the

Deputy Office Directors in the Office of Health Office. The supervisor will provide broad direction and outline work objectives. The incumbent is expected to work both independently and as a part of a team with little or no direction. The incumbent also has the authority to prioritize his/her own workload in the management of the Health Service Delivery Team.

• Complexity of the work environment or its potential effect on positions responsibilities: The incumbent will have experience in working in a complex programming environment, exercise the ability for maximum flexibility in responding to changes in Agency funding levels, political upheaval or other internal or external crises. S/he will be able to identify alternative options for completing tasks or presenting reasonable solutions to mitigate impact on program results.

• Scope and effect of the work performed: The incumbent serves as HSD

Team Lead and is a critical member of the Health Office Management team. S/he will ensure the smooth functioning of the HSD Team through the execution of the critical health service delivery programs. In addition, s/he will contribute to the office’s success in monitoring, tracking and highlighting expected results and demonstrating USAID’s contribution to assisting the Government of Haiti to improve health outcomes through expanded service delivery.

• Level of and purpose of contacts: As the Team Lead, s/he will present results on USAID trends and provide recommendations to the Office Director and Front Office on policies, strategies, and programs to advance service delivery. The incumbent may often represent USAID at technical meetings and provide briefings on the HSD portfolio to the Front Office, Ambassador, and other key USG stakeholders. The incumbent will also have frequent contact with counterparts in USAID/Washington Global Health Bureau on agency priorities and technical programming of HSD investments. The incumbent contacts outside USAID will include technical counterparts and host-country officials within key Ministries, donor counterparts and Implementing Partners (IPs). The purpose of contacts whether inside or outside of USAID is to influence, motivate, or persuade persons or groups who are typically skeptical, resistant, or uncooperative in implementing USAID programs. To address this, the incumbent may present factual but controversial data; convey unfavorable trends of IPs performance who may disagree on achievement of health milestones or timetables; or use data to justify the feasibility and desirability of proposals that may redirect implementation significantly affecting IPs, the host government, and USG staff, among others.

• Supervision/Oversight over others: The incumbent will directly supervise five (5) locally employed staff. To empower FSN staff, s/he will be required to mentor and provide on-the-job training to Program Management Specialists and Program Assistants to improve HSD team performance. The incumbent will also conduct annual performance reviews of direct reports and assist FSNs to take on more supervisory responsibilities, if appropriate. In the absence of the Deputy Office Director, the HSD Team may be called upon to serve in that capacity for a defined period of time.

• Guidelines: USAID Automated Directive System - ADS, AIDAR, FAR, Mission Orders, and established USAID mission procedures and regulations;

as well as key host country, USAID Health Office, mission and USG documents such as the Strategic Framework for U.S. Foreign Assistance; Agency policy statements; Operational Plans, Strategies and Guidance, including the Country Development Cooperation Strategy 2016- 2020; Health project approval documents, results framework and work plans.

12. PHYSICAL DEMANDS

The work requested does not involve undue physical demands.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

• Education: Master’s degree in public health, epidemiology, statistics, research and evaluation, international development or related field is required.

• Language Proficiency: French Level III and English Level IV. Given the nature of the position, effective written and oral communications are critical to perform successfully in this position. The candidate should have a demonstrated ability to produce professional quality analytical pieces and make oral presentations. The incumbent must be able to communicate effectively and persuasively with Mission employees; within the USG interagency and various Washington-based U.S.

Government agencies; senior technical counterpart government officials; international and local organizations, including the private sector, donors and other embassies.

• Relevant Work Experience: A minimum of seven (7) years of progressively responsible professional experience in Public Health, Epidemiology, and/or related fields of primary health care of which at least five years must be related to developing country contexts. At least five years of experience managing teams and three years of experience managing the technical implementation of health projects; coordination within and outside USG, especially building relationships in primary health with the public and private sectors, host country nationals, bilateral and multilateral donors and/or NGOs are required.

• Knowledge: Professional knowledge of a broad range of public health and health service delivery issues, program implementation and monitoring and knowledge of major health challenges in the region, preferably in Francophone cultural/work environments is required. In depth technical knowledge of principles and practices of development in health systems strengthening, health financing and service delivery;

managing teams; and planning, designing, budgeting, and program monitoring and evaluation is required.

• Abilities & Skills: The applicant must possess strong leadership, management, and supervision skills with demonstrated commitment to coaching, mentoring team building, professional development. Candidates must have a proven ability to work independently with minimal supervision in managing the HSD team. Strong cross-cultural and interpersonal skills are required to establish and maintain productive working relationships with counterparts both inside and outside of USAID. The incumbent must also demonstrate strong technical, analytical, and quantitative skills in health service delivery and program management. S/he must have the ability to serve in Acting Deputy Office Director capacity, as required. S/he must be able to work in a demanding and often high-stress environment to meet deadlines and ensure consensus in submitting quality work products. Must be a self-starter with strong diplomatic and leadership abilities.

• The ability to obtain the security level and medical clearances required for the position.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. The FAR provisions referenced above are available at https://www.acquisition.gov/browse/index/far.

The following factors will be the basis for the evaluation of the applications meeting the required minimum qualifications. All applications will be evaluated based on the documentation submitted with the application. USAID reserves the right to contact your previous employers for relevant information concerning your performance and may consider such information in its evaluation. The highest-ranking applicants may be selected for an interview, but an interview is not always necessary.

• Education (10 points): Master’s degree in public health, epidemiology, statistics, research and evaluation, international development or related field is required.

• Language Proficiency (10 points): French Level III and English Level IV. Given the nature of the position, effective written and oral communications are critical to perform successfully in this position.

• Relevant Work Experience (20 points): A minimum of at least 7 years of progressively responsible professional experience in Public Health, Epidemiology, and/or related fields of primary health care of which at least five years must be related to developing country contexts. At least five years of experience managing teams and three years of experience managing the technical implementation of health projects; coordination within and outside USG, especially building relationships in primary health with the public and private sectors, host country nationals, bilateral and multilateral donors and/or NGOs are required.

• Relevant Knowledge (20 points): Professional knowledge of a broad range of public health and health service delivery issues, program implementation and monitoring and knowledge of major health challenges in the region, preferably in Francophone cultural/work environments is required. In depth technical knowledge of principles and https://www.acquisition.gov/browse/index/far https://www.acquisition.gov/browse/index/far https://www.acquisition.gov/browse/index/far https://www.acquisition.gov/browse/index/far https://www.acquisition.gov/browse/index/far practices of development in health systems strengthening, health financing and service delivery; managing teams; and planning, designing, budgeting, and program monitoring and evaluation is required.

• Abilities & Skills (40 points): The applicant must possess strong leadership, management, and supervision skills with demonstrated commitment to coaching, mentoring team building, professional development. Candidates must have a proven ability to work independently with minimal supervision in managing the HSD team.

Strong cross-cultural and interpersonal skills are required to establish and maintain productive working relationships with counterparts both inside and outside of USAID.

The incumbent must also demonstrate strong technical, analytical, and quantitative skills in health service delivery and program management. S/he must have the ability to serve in Acting Deputy Office Director capacity, as required. S/he must be able to work in a demanding and often high-stress environment to meet deadlines and ensure consensus in submitting quality work products. Must be a self-starter with strong diplomatic and leadership abilities.

IV. SUBMITTING AN OFFER

1. Eligible offerors are required to complete and submit the offer form AID 309-2, “Offeror Information for Personal Services Contracts with Individuals,” available at http://www.usaid.gov/forms.

2. Offers must be received by the closing date and time specified in Section I, item 3, and submitted to the Point of Contact in Section I.

3. Offeror submissions must clearly reference the number of this

Solicitation to ensure the offer is for the position in this Solicitation.

4. Letter of Application and current resume. The resume must contain sufficient relevant information to evaluate the application in accordance with the stated evaluation criteria. Complete dates (month/year) are also required on resume.

5. Application must be submitted ONLY via email according to the information provided in Section I, item 4 – Points of Contact.

Email subject must say: Solicitation No. 72052120R00014 – Health Delivery Team Lead Position. Any attachment provided must be in a format compatible with Microsoft Word or PDF and not zipped.

6. Offeror also must address the above Section III: Evaluation and

Selection Factors, in a Summary Statement to be included in the application. This Summary Statement, limited to two (2) pages must describe specifically and accurately what experience, training, education and/or awards the Offeror has received that are http://www.usaid.gov/forms relevant to each selection factor above. The Summary Statement must include the name of the Offeror and the announcement number at the top of each page.

7. Offeror must provide a minimum of three (3) and a maximum of five (5) references within the last five years from the Offeror’s professional life, namely individuals who are not family members or relatives. Three references must be from direct supervisors who can provide information regarding the Offeror’s work knowledge and professional experience. Offerors must provide e-mail addresses and/or working telephone numbers for all references.

8. Late and incomplete applications will not be considered; the application must be submitted before or on the closing date, August 24, 2020 at 17:00 hrs. Haiti time.

V. LIST OF REQUIRED FORMS PRIOR TO AWARD

Once the CO informs the successful Offeror about being selected for a contract award, the CO will provide instructions about how to complete and submit the following forms:

1. Medical History and Examination Form (Department of State Forms)

2. Questionnaire for Sensitive Positions for National Security (SF-86), or

3. Questionnaire for Non-Sensitive Positions (SF-85)

4. Finger Print Card (FD-258) All forms can be found at: http/www/usaid.gov/forms/ Forms shall be completed only upon the advice of the Contracting Officer than an Offeror is the successful candidate for the job.

VI. BENEFITS AND ALLOWANCES

As a matter of policy, and as appropriate, a USPSC is normally authorized the following benefits and allowances:

1. BENEFITS:

(a) Employer's FICA Contribution

(b) Contribution toward Health & Life Insurance

(c) Pay Comparability Adjustment

(d) Annual Increase (pending a satisfactory performance evaluation)

(e) Eligibility for Worker's Compensation

(f) Annual and Sick Leave

2. ALLOWANCES:

Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas), available at https://aoprals.state.gov/content.asp?content_id=282&menu_id=101

(a) Temporary Quarter Subsistence Allowance (Section 120)

(b) Living Quarters Allowance (Section 130)

(c) Cost-of-Living Allowance (Chapter 210)

(d) Separate Maintenance Allowance (Section 260)

(e) Education Allowance (Section 270)

(f) Education Travel (Section 280)

(g) Post differential (Chapter 500)

(h) Payment during evacuation/Authorized Departure (Section 600), and

(i) Danger Pay Allowance (Section 650)

VII. TAXES

USPSCs are required to pay Federal income taxes, FICA, Medicare and applicable State Income taxes.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES

PERTAINING TO PSCS

USAID regulations and policies governing USPSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR), Appendix D, “Direct USAID Contracts with a U.S. Citizen or a U.S. Resident Alien for Personal Services Abroad,” including contract clause “General Provisions,” available at https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf.

2. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms. Pricing by line item is to be determined upon contract award as described below:

http://aoprals.state.gov/content.asp?content_id=231&menu_id=92 http://aoprals.state.gov/content.asp?content_id=231&menu_id=92 http://aoprals.state.gov/content.asp?content_id=231&menu_id=92 https://aoprals.state.gov/content.asp?content_id=282&menu_id=101 https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf https://www.usaid.gov/forms

LINE ITEMS

SUPPLIES/SERVICES (DESCRIPTION) (B) QUANTITY

(C)

UNIT

(D)

UNIT

PRICE

(E)

AMOUNT

(F)

0001 Base Period - Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Cost

- Product Service Code: R497

- Accounting Info: TBD

1 LOT $ TBD $TBD at Award after negotiatio ns

Option Period 1 - Compensation, Fringe Benefits and Other Direct Costs (ODCs)

- Award Type: Cost

- Product Service Code: R497

Accounting Info: TBD

1 LOT $ TBD $TBD at Award after negotiatio ns

3. Acquisition and Assistance Policy Directives/Contract

Information Bulletins (AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs.

4. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations .

[End of Solicitation] http://www.usaid.gov/work-usaid/aapds-cibs https://www.oge.gov/web/oge.nsf/OGE%20Regulations