Solicitation - W912NW26RA002 CUSTODIAL.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

calls)

Solicitation/Contract Form Continuation

CUSTODIAL SERVICESInstrument Name:

W912NW26RA002

Continuation of Supplies or Services and Prices/Costs

Additional Information/Notes

Item Supplies/Service Quantity Unit Unit Price

Amount

0001 FLOOR MAINTENANCE The contractor shall provide floor maintenance in accordance with the Performance Work Statement paragraph 5.2 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

434,748 Square Foot

0002 CUSTODIAL SERVICES The contractor shall provide custodial services of office areas, breakrooms, conference rooms and restrooms in accordance with the Performance Work Statement paragraphs 5.3, 5.4, 5.5, 5.7, and 5.8 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

0003 EXTERIOR SMOKE SHELTERS

The contractor shall provide custodial services of exterior smoke shelters in accordance with the Performance Work Statement paragraph 5.6 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

0004 SERVICE CONTRACT

REPORTING In accordance with FAR Clause 52.204-14, Service Contract Reporting Requirements, contained herein.

1 Each

Pricing Arrangement: Firm Fixed Price

Option Line Item

FLOOR MAINTENANCE The contractor shall provide floor maintenance in accordance with the Performance Work Statement paragraph 5.2 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

434,748 Square Foot

Option Line Item

CUSTODIAL SERVICES The contractor shall provide custodial services of office areas, breakrooms, conference rooms and restrooms in accordance with the Performance Work Statement paragraphs 5.3, 5.4, 5.5, 5.7, and 5.8 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

EXTERIOR SMOKE SHELTERS

The contractor shall provide custodial services of exterior smoke shelters in accordance with the Performance Work Statement paragraph 5.6 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

SERVICE CONTRACT

REPORTING In accordance with FAR Clause 52.204-14, Service Contract Reporting Requirements, contained herein.

Pricing Arrangement: Firm Fixed Price

1 Each

Option 434,748 Square

Line Item

FLOOR MAINTENANCE The contractor shall provide floor maintenance in accordance with the Performance Work Statement paragraph 5.2 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

Foot

Option Line Item

CUSTODIAL SERVICES The contractor shall provide custodial services of office areas, breakrooms, conference rooms and restrooms in accordance with the Performance Work Statement paragraphs 5.3, 5.4, 5.5, 5.7, and 5.8 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

2003 EXTERIOR SMOKE SHELTERS

The contractor shall provide custodial services of exterior smoke shelters in accordance with the Performance Work Statement paragraph 5.6 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

2004 SERVICE CONTRACT

REPORTING In accordance with FAR Clause 52.204-14, Service Contract Reporting Requirements, contained herein.

Pricing Arrangement: Firm Fixed Price

1 Each

Option Line Item

FLOOR MAINTENANCE The contractor shall provide floor maintenance in accordance with the Performance Work Statement

434,748 Square Foot paragraph 5.2 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

Option Line Item

CUSTODIAL SERVICES The contractor shall provide custodial services of office areas, breakrooms, conference rooms and restrooms in accordance with the Performance Work Statement paragraphs 5.3, 5.4, 5.5, 5.7, and 5.8 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

EXTERIOR SMOKE SHELTERS

The contractor shall provide custodial services of exterior smoke shelters in accordance with the Performance Work Statement paragraph 5.6 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

3004 SERVICE CONTRACT

REPORTING In accordance with FAR Clause 52.204-14, Service Contract Reporting Requirements, contained herein.

Pricing Arrangement: Firm Fixed Price

1 Each

Option Line Item

FLOOR MAINTENANCE The contractor shall provide floor maintenance in accordance with the Performance Work Statement paragraph 5.2 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

434,748 Square Foot

Option Line Item

CUSTODIAL SERVICES The contractor shall provide custodial services of office areas, breakrooms, conference rooms and restrooms in accordance with the Performance Work Statement paragraphs 5.3, 5.4, 5.5, 5.7, and 5.8 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

EXTERIOR SMOKE SHELTERS

The contractor shall provide custodial services of exterior smoke shelters in accordance with the Performance Work Statement paragraph 5.6 and Technical Exhibits contained herein.

Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

SERVICE CONTRACT

REPORTING In accordance with FAR Clause 52.204-14, Service Contract Reporting Requirements, contained herein.

Pricing Arrangement: Firm Fixed Price

1 Each

Continuation of Description

PERFORMANCE WORK STATEMENT (PWS)

FOR

CUSTODIAL SERVICES

PART 1

GENERAL INFORMATION

1.0 Introduction: This is a non-personal services contract to provide Custodial Services to the Corpus Christi Army Depot (CCAD). The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform custodial services as defined in this Performance Work Statement (PWS), Part 5 except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract. All duties performed under this contract shall be in compliance with change 2 of TM5-609 NAVFAC MO- 125, Military Custodial Service Manual available at www.usace.army.mil/usace-docs/armytm /tm5-609/toc.pdf.

1.2 Background:

CCAD is located in Corpus Christi, Texas CCAD and is the Army's only organic facility for Depot Maintenance of rotary wing aircraft. It provides the majority of Department of Defense (DOD) organic rotary wing Depot maintenance. CCAD is a major contributor to Army, Navy, Marine, and Air Force readiness through the repair, overall, and maintenance of a wide variety of helicopters, engines and components. It is currently the largest facility of its type in the world and provides helicopter repair and overhaul capability to all the United States (U.S.) military service, as well as several foreign Governments.

1.3 Objectives: Technical Exhibits identify (based on type use) which buildings/areas belong to each building type, the square footage of the building/areas, any special security considerations, and any constraints as to when during the day or week scheduled services can be performed to the building/area. Technical Exhibits identify tasks and frequencies for minimum cleaning standards for each type of building.

1.3.1 RESERVED.

1.3.2 Total square footage under this contract is expected to change throughout the contract period as new facilities are added and other facilities are removed from the contract due to demolition/renovations or other situations. Total requirement may change by as much as +/- 25% over the life of the contract and at any given point in time due to changes in facility usage.

1.3.3 Quantities of floor coverings are expected to change throughout the contract period. Vinyl Composition Tile (VCT) may be changed to carpet. Carpet may change to VCT, etc..

1.4 Scope: The Contractor shall perform custodial services to the standards in this contract and in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance. Services include:

1.4.1 Scheduled Cleaning Services: Technical Exhibits identify the current square footage of the buildings/areas, any special security considerations, and any constraints as to when during the day or week scheduled service can be performed to the building/area and schedules for tasks performed less frequently than monthly. Changes will be verified and updated on an on-going basis.

1.4.1.1 Technical Exhibit 7.4A: Identifies the type of service and frequency for Special Custodial Services under Schedule A.

1.4.1.2 Technical Exhibit 7.4B: Identifies the type of service and frequency for Restrooms /Showers, Office Areas, Breakrooms, Kitchenettes, Lactation Rooms, Fitness Areas, Conference Rooms and Exterior Smoke Shelters.

1.4.2 Special Event/Conference Support Cleaning: The Contractor shall provide Custodial Services for special events/conference support, based on the "As Requested (AR)" task list unit pricing schedule established by this contract. (Reference Technical Exhibit 7.4.). These events include, but are not limited to, visits by VIP's, Inspector General (IG) Team visits, spills, leaks, etc.

1.4.3 Floor Plans: Floor plans identify general, non-detailed information of building specific rooms and floor covering types, such as VCT, Carpet, ETC., with areas to receive service highlighted or otherwise identified. ANY discrepancies identified, such as change to the type of floor coverings, shall be brought to the attention of the KO or COR immediately. Refer to TE-7.7 for Floor Plans.

1.5 General Information:

1.5.1 Period of Performance (POP). The POP consists of one base period of twelve months, plus four, one-year option periods of twelve months each.

1.5.1.1 Federal Recognized Holidays: The Contractor's performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103). The Contractor shall submit to the COR an alternate schedule for those buildings that will be affected by federally observed holidays not later than ten (10) workdays prior to the holiday. The schedule shall include dates for make-up of all buildings affected by the holiday. The following are recognized Federal holidays. The Contractor shall not perform services on these days:

New Year's Day Labor Day

Martin Luther King Jr.'s Birthday Columbus Day

President's Day Veteran's Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

Juneteenth National Independence Day

1.5.1.2 CCAD may schedule a shutdown period of approximately 40 working hours between the Christmas Day and New Year's Day holidays. CCAD may schedule a shutdown period at other times. The KO may authorize a shutdown or a reduced workday schedule for Contractor operations during these planned CCAD shutdown periods. The KO will inform the Contractor of any planned changes to the work schedule at least 7 calendar days prior to the change.

1.5.1.3 Depot Closure: The Contractor shall comply with administrative closing procedures for the Depot. Announcements of Depot closures shall be made in the following manner: (a) during normal duty hours, notification shall be given through normal chain of command; (b) during non-duty hours, notification shall be made through local radio and local television channels. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day;

or

b. Reschedule the work on any day mutually satisfactory.

1.5.1.4 Reduction In Force (RIF) or Administrative Furlough: RIF/Furlough may be required due to reorganization, lack of work, or shortage of funds. IAW DI-MGMT-80004A Management Plan (Reduction in Force Plan), the Contractor shall provide a RIF Plan to the KO for approval no later than 30 calendar days after contract award. The Government will approve/disapprove within 15 days after receipt. If disapproved, the contractor shall resubmit within 15 days after receipt of Government comments. The RIF shall provide the steps and processes to be executed to minimize disruption and maintain organizational efficiency and productivity. The Contractor shall update this plan as changes occur and shall submit a copy of the revised plan to the KO for approval no later than 30 calendar days prior to the proposed effective date of the revised plan. (Deliverable)

1.5.1.5 Required Insurance: In accordance with FAR clause 52.228-5, Insurance - Work on a Government Installation" the following minimum amount of insurance are required:

Workman's Compensation As required by state law

Employer's Liability Insurance $100,000 per accident

General Liability Insurance, Bodily Injury Liability $500,000 per occurrence

Auto Liability Insurance $200,000 per person

Bodily Injury $500,000 per occurrence

Property Damage $20,000 per occurrence

The contractor shall certify to the Contracting Officer, in writing, that the required insurance has been obtained within ten (10) days after contract award. (Deliverable).

1.5.2 Hours of Operation: The Contractor shall provide services Monday thru Friday, except on Federal Holidays; when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings; or special designated personnel assigned servicing the Commander's suits. The contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. CCAD has implemented a compressed work schedule, 5-4-

9. Below is a breakdown of the schedule.

Week 1, First Shift: Monday - Thursday, 9-hour shift, Services provided between 0600 to 1530.

Friday, 8-hour shift, Services provided between 0600-1430

Week 2, First Shift: Monday - Thursday, 9-hour shift, Services provided between 0600 to 1530.

Friday, Off.

1.5.2.1 Second shift for purpose of floor maintenance and other required services Monday through Friday, except on Federal Holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. CCAD has implemented a compressed work schedule, 5-4-

9. Below is a breakdown of the schedule.

Week 1, Second Shift: Monday - Friday, 9-hour shift, Services provided between 1430 to 2400.

Friday, 8-hour shift, Services provided between 1530-2400.

Week 2, Second Shift Monday - Thursday, 9-hours shift, Services provided between 1430 to 2400. Friday, Off

1.5.2.2 CCAD may schedule a "compressed work schedule" during various times of the year.

The Contracting Officer may authorize a "compressed work schedule" for Contractor operations during a planned CCAD "compressed work schedule". The Contracting Officer will inform the Contractor of any planned CCAD "compressed work schedule" at least 7 calendar days prior to the change via email or memorandum.

1.5.2.3 The Contractor shall comply with Federal Fair Labor Standards Act (FLSA) in determining eligibility for compensation of overtime (OT) for "exempt" and "non-exempt" personnel. The intent of this paragraph is not to manage the contractor's overtime costs, but to serve as a clear statement of the contractor's legal obligation to comply with the Federal Fair Labor Standards Act (FLSA).

1.5.2.4 The Contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed.

1.5.2.5 The contractor may be affected by the absence of the civilian workforce in the event of operations disruptions caused by but not limited to interrupted/suspended for events such as hazardous material spills, utility failures, Executive Orders, administrative leave, compressed work schedule, declaration by CCAD Commander or NAS Corpus Christi Commander of installation closure. The Contractor shall operate IAW Department of Defense Instruction (DODI) 3020.37, 'Continuation of Essential DOD Contractor Services during Crisis. The contractor shall develop contingency plans IAW DODI 3020.37 paragraphs 6.7 and 6.9 and submit to the COR IAW DI-MGMT-80004A, Management Plan (Crisis Condition Contingency Plan) no later than 15 calendar days after contract award and when any changes are made to the plan. A period of disruption does not provide the Contractor with compensation for the increased costs due to the lost time or otherwise. (Deliverable)

1.5.3 Place of Performance Work Schedule. Performance for work under this contract shall be performed at the locations listed in Technical Exhibit List (TE) 7.5 at CCAD, Corpus Christi, TX.

The Contractor shall provide the COR a schedule no later than (10) workdays prior to commencing work (Deliverable). Schedule shall outline tasks to be performed by specific building and identify the timeline for the task to be accomplished.

1.5.4 Quality Control Program (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded to and accepted by the KO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor's QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. A final copy shall be provided to the KO and COR on the contract start date and no later than ten (10) workdays as changes occur (Deliverable). IAW DI-QCIC-81794, Quality Assurance Program Plan (Contractor Quality Control Plan). After acceptance of the QCP the Contractor shall receive the contracting officer's acceptance in writing of any proposed change to the QCP.

1.5.4.1 The QCP shall include but is not limited to the following:

The name of the Quality Control Technician/Safety Specialist

An inspection system covering all the services listed on the Performance Requirements Summary. The inspection plan shall specify the areas to be inspected on both a scheduled or unscheduled basis, and the individual who will perform the inspection.

The method(s) for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

On site records of all inspections conducted by the Contractor and necessary corrective action taken. This documentation shall be made available to the KO and/or COR during the term of the contract.

1.5.4.2 Quality Control Technician/Safety Specialist. The Contractor shall provide a Quality Control Technician/Safety Specialist who shall be physically present on site during normal working hours. This individual shall be responsible for the overall management and coordination of the Contractor's quality control plan described in paragraph 1.5.4.

1.5.4.3 The Contractor shall provide the KO and COR a local telephone number at which the Quality Control Technician/Safety Specialist, or his representative, may be contacted during normal working hours.

1.5.4.4 Quality Control Monthly Inspection Schedule: The Contractor shall provide the COR a copy of the Quality Control Technician/Safety Specialist's monthly inspection schedule, no later than three (3) working days prior to the inspection month (Deliverable).

1.5.4.5 Quality Control Weekly Inspection Report: The Contractor shall provide the COR a copy of the Quality Control Technician/Safety Specialist's weekly inspection report, which shall include all weekly completed inspection findings, shall be provided to the COR no later than three (2) working days after to the inspection week (Deliverable).

1.5.4.6 Quality Control Monthly Inspection Report: The Contractor shall provide the COR a copy of the Quality Control Technician/Safety Specialist's monthly inspection report, which shall include all monthly completed inspection findings, no later than three (5) working days after to the inspection month. (Deliverable)

1.5.5 Quality Assurance: The government shall evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.5.1 Corrective Actions: All inspections resulting in an unsatisfactory rating shall be corrected the same or next day within two hours of notification (i.e. buildings cleaned in the morning:

same day correction, building cleaned in the afternoon: next day morning correction). When there is any failure of the contractor's quality control system, personnel, instructions, controls, tests, or records not providing results which conform to contract requirements, immediate action shall be taken by the Contractor to correct the deficiency (i.e. replacement of personnel, additional quality control inspection, etc.). Deficiencies found by the COR shall be recorded on DD Form 1715, Quality Deficiency Record (QDR) and a copy furnished promptly to the Contractor or his Program Manager who shall acknowledge receipt of the report.

1.5.6 Release of Information: The contractor shall direct all inquiries, comments, or complaints arising from matters observed, experienced, or learned of as a result of, or in connection with, the performance of this contract, the resolution of which may require the dissemination of official information to the COR and KO.

1.5.6.1 The Contractor shall not release Corpus Christi NAS or CCAD related information/news (including photographs and films, public announcements, or denial or confirmation of it) to the media or other persons without the prior written approval from the CCAD Public Affairs Officer and the Legal Office.

1.5.6.2 Records and Files: All records and files generated or maintained by the Contractor under the provisions of this contract are the property of the Government and shall be returned to the Government upon completion or termination of this contract. Records and files generated or maintained under this contract shall be maintained and retired IAW AR 25-400-2, CCADR 25- 92, and other applicable ARs and regulations. All records and files shall be made available for review by an agency or individual authorized by applicable statutes and regulations. The Contractor shall obtain KO approval before releasing information that has been stored, generated, or archived related to this contract.

1.5.6.3 Material Invoices: The Contractor shall maintain copies of all invoices for material expended against this contract on a monthly basis. Invoices shall be made available for COR review. If the Contractor purchases in bulk, then he shall maintain delivery tickets with quantity and unit costs and/or use of equipment.

1.5.6.3 Cleaning and Restroom Supplies: The contractor shall furnish a listing of all cleaning and restroom supplies utilized during the contract period to the KO not later than the pre-performance conference for acceptance by the KO. After award, any new cleaning supplies added to the contract shall need acceptance before being used on the installation. The cleaning inventory supply list shall contain the following information:

Product name

Manufacturer

Item use

Disposal procedures if material remains after usage

Storage of item

The contractor shall be responsible for the proper disposal of all their cleaning supplies.

1.5.7 OPSEC Security Requirements. Security requirements are reflected in detail in Technical Exhibit 5 of this PWS. The contractor shall provide an OPSEC Plan within 30 days after contract award to the COR, IAW DI-MGMT-80934C, Operations Security (OPSEC) Plan (OPSEC Plan/SOP). (Deliverable) All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) calendar days of employment under this contract. Verification of the training shall be provided to the COR within five business days after completion of the training. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within five (5) business days after completion of the training. (Deliverable)

1.5.7.1 DBIDS and Base Passes: Defense Biometric Identification System (DBIDS): DBIDS is a program in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one year, or the length of the contract, whichever is less. The Government performs background screening and credentialing. Throughout the year the Contractor employee must continue to meet background screening standards. Under the DBIDS program, no commercial vehicle inspection is required, although vehicles may be subject to random inspection. There is no cost to obtain DBIDS credentials.

1.5.7.2 Base Passes: Participation in the DBIDS is not mandatory. However, if the Contractor chooses to not participate, the Contractor's personnel will have to obtain a 30-day pass, be subject to daily mandatory vehicle inspection, and may have limited access to the installation.

There is a four day lead time required to obtain a 30-day pass. Only three 30-day passes may be granted in any 12-month period for any one individual. After the three 30-day passes have expired, the individual will not be granted base access unless they participate in the DBIDS program. ALL occupants of a vehicle must have either a base pass or a DBIDS pass. The Government will not be responsible for any cost or lost time associated with obtaining daily passes or added vehicle inspections incurred by non-participants in the DBIDS. Contractor will monitor DBIDs passes as to ensure no lapse in expiration dates occur. Contractor will provide three (3) business days' notice for any DBIDS request.

Contractors are not authorized to escort anyone. All personnel entering the installation must either have a DBIDS card or be on the base access list.

1.5.7.3 Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.5.7.4 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.7.4.1 Lost keys shall be reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.7.4.2 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor's employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

1.5.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and (COR) shall meet periodically with the contractor to review the contractor's performance. Meetings shall include review and analyses of key process indicators, analyses of process deficiencies, and problem resolution. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. Contractor attendance at these meetings shall be at no additional cost to the government.

1.5.9 Contracting Officer's Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.10 Key Personnel: The following personnel are considered key personnel by the Government: Program Manager and Alternate Program Manager and Quality Control Technician/Safety Specialist. Due to the volume of work required for this project, an on-site Program Manager is a key requirement for the success of this requirement. At minimum, the contractor shall provide an On-Site Program Manager who shall be physically present 80% of the annually required time during normal duty hours to conduct overall management coordination and furnish liaison with the government. Historically for this requirement, there have been numerous incidents that require immediate on-site support and as such, "On-Site" shall be defined as being within a 15-minute travel radius of 308 Crecy St, Corpus Christi, TX 78419 during normal business hours. The Program Manager shall be the central point of contact with the government and shall have authority to act or make decisions for the contractor on all matters pertaining to this contract as well as react immediately to customer complaints and QA of work completed. Another individual shall be designated to act for the PM as an alternate, however shall not perform the Primary PM duties more than 20% of the annual time when work is being performed during normal business operating hours. An after-hours POC for hours other than as listed above or during absence of the designated PM because of illness or vacation shall be provided to the COR prior to onboarding for contract performance. Advance notice of a change shall be provided to and reviewed by the KO or his duly appointed representative. The PM and any individual designated by the Contractor, shall have authority to contractually commit the Contractor for prompt action on matters pertaining to administration of this contract. The Contractor shall provide written, 48-hour advance notice of alternate designation of the Program Manager to the COR due to anticipated absence of the Program Manager. The Contractor, IAW DI-MGMT-81834A, Personnel Roster (Designation of Personnel and Alternate Personnel). The Program Manager shall be available between the hours of 0600 hours and 1530 hours, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons. The Contractor shall provide local phone numbers for normal duty hours and after-hours to the KO and the COR for the Program Manager and alternate(s) at contract start date and within 5 workdays as changes occur (Deliverable). If the Program Manager is unable to be physically present on-site and 48 hours' advance notice is unable to be provided, the COR shall be contacted by 7am on the day the Program Manager is not available. The Alternate Program Manager shall be on site immediately to prevent a lapse in management. At a minimum, the Night Supervisor shall be available on site CCAD between 2:00 PM until 11:30 PM, Monday thru Friday, except for U.S.

holidays or when the Government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.5.10.1 Program Manager shall be fully qualified in the management and coordination of a custodial contract. The Project Manager shall have a minimum of three (3) years of experience in the supervision of personnel providing custodial services. (Deliverable)

1.5.10.2 Required Qualifications/Certifications: The Contractor shall ensure that all technically qualified personnel are licensed and certified to perform their respective tasks that require licensing to perform the specified technical work. The Contractor shall provide copies of all certifications/licenses to the COR no later than 10 days after initial contract award and annually thereafter, IAW DI-ILSS-80872, Contractor Certifications and Licenses.

1.5.10.3 The Quality Control Technician/Safety Specialist shall be physically present onsite CCAD during normal working hours excluding Federal Government holidays. The contractor shall provide a Quality Control Technician/Safety Specialist with a minimum of 3 years of experience in safety management. The Quality Control Technician/Safety Specialist shall have a minimum of 30-hour OSHA certified safety training course, extensive safety related experience or a combination of training, education and experience in safety related field. The safety specialist shall have a high school diploma. Training records shall be submitted to the

COR IAW DI-MGMT-80368A.

1.5.10.4 The Quality Control Technician/Safety Specialist duties are to prepare/train and oversee the Contractor employees in the execution of the Contract requirements in a safe manner.

1.5.10.5 Before removing or replacing any key personnel, the Contractor shall notify the Contracting Officer in writing a minimum of three (3) calendar days prior to the effective date before the change becomes effective. The Contractor shall submit sufficient information to support the proposed action and to enable the Contracting Officer to evaluate the potential impact of the change on this contract. However, in the event that a Contractor employee voluntarily leaves the company, or the Contractor must immediately remove an employee for any reason, the Contractor shall provide notice as soon as the vacancy is known.

1.5.10.6 The Quality Control Technician/Safety Specialist or designated representative shall conduct safety briefs prior to the beginning of work. The safety meetings shall include topics such as proper use of PPE, lockout/tag out procedures, procedures for safe electrical work, fall protection, safe vehicle operation while at CCAD and on base, inclement weather hazards and other related/required on the job safety regulations. The training references shall be, Contractors approved safety plan, OSHA guidelines and the U.S. Army Corps of Engineers, Environmental Management (USACE-EM) 385-1-1 latest edition.

1.5.10.7 The Quality Control Technician/Safety Specialist shall provide PPE training, to include hazardous job analysis training. In addition, the Safety Specialist shall develop and manage safety work practices and systems including policies and procedures, JHA, safety meetings, incident reporting and investigations, safety training, and emergency response.

1.5.10.8 The Quality Control Technician/Safety Specialist shall identify and report safety hazards, observe all safety requirements and actively strive to provide a safe work environment for employees. The Contractor shall communicate through the COR, with the CCAD Safety Office to ensure compliance when necessary.

1.5.10.9 The Quality Control Technician/Safety Specialist shall inspect Contractor work areas task processing, and work activities/methods for hazardous conditions.

1.5.10.10 The Quality Control Technician/Safety Specialist shall provide guidance /recommendations for corrective action on any unsafe or potentially unsafe issues pertaining to Contractor's actions.

1.5.10.11 The Quality Control Technician/Safety Specialist shall review Contractor accident and injury data, identify any requirement for new or modified occupational safety procedures, and report all accident, injury data, and corrective actions to the Government.

1.5.10.12 The Quality Control Technician/Safety Specialist shall research occupational safety information and implement the best available methods and equipment to eliminate or mitigate the hazards in the Contractor's workplace.

1.5.10.12 The Contractor shall establish and maintain an office through with the Program Manager or Alternate Program Manager can be contacted during work hours. The Program Manager or Alternate Program Manager shall be available during normal working hours to meet on the installation within one (1) hour with the government personnel designated by the KO.

The PM and alternate(s) shall return all forms of communication, i.e., phone calls, emails, etc., from the KO or COR within 24 hours unless otherwise specified herein.

1.5.10.13 The Government also has the right to request removal or replacement of Contractor personnel for any other reason not stated herein, provided that the Contracting Officer has given written notice to the Contractor a minimum of thirty (30) calendar days prior to the effective date, unless the removal is for violation of a policy or regulation that makes immediate removal necessary.

1.5.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.5.11.1 Identification of Contractor Employees: The Contractor shall ensure each employee has a clearly readable picture identification badge. The badge shall include, as a minimum, the employee's name and current/recent picture, and Contractor's name. The Contractor shall ensure that contract personnel wear the badge in plain view at all times when performing work under this contract. The installation may also require a Government issued badge and/or gate pass.

1.5.11.2 Duty Assignment: The Contractor shall furnish current employee shift schedules, in writing, to the Contracting Officer, along with the Routine Work Schedules (described in 5.2) including the employees' names and the area in which they work at contract start date and within 3 workdays as changes occur (Deliverable).

1.5.11.3 Employee List: The Contractor shall provide a list to the Contracting Officer of all Contractor employees no later than 10 normal working days prior to Contract start date, and each month thereafter or within one business day when changes occur (Deliverable). The list shall state each employee's name and job title. The list shall be updated by the Contractor as changes in Contractor personnel occur and as directed by the CCAD Security Office, IAW DI- MGMT-81834A, Personnel (Personnel Status Report).

1.5.12 Appearance of Personnel: The Contractor shall ensure that contract personnel present a neat and professional appearance at all times. This includes shirts with sleeves (short or long), long pants, and shoes. At all times during contract performance contractor personnel shall wear as outer wear a shirt or vest with the company logo and name. Offensive pictures, sayings, tank tops, tee shirts and spandex or similar fabric worn as outerwear are strictly prohibited.

1.5.13 Contractor Personnel Conduct: Contractor personnel's conduct shall not reflect discredit upon the Government. Contract employees' conduct shall be IAW 5 CFR Parts 2600-2641 and DOD-5500 7-R (Joint Ethics Regulations). The Contractor shall ensure that personnel present a professional appearance. The Contractor's employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. If a Contract employee is removed from the job site or dismissed from the premises, the Contractor is not relieved of the requirement to provide sufficient personnel to perform the services as required by this PWS. IAW 18 USC 1382, Army Regulations, the authority of the Installation Commander to control and deny a Contractor employee entry to all or part of the installation is absolute. The individual concerned has no right to appeal.

1.5.14. Employee Requirements. The contractor must provide experienced, qualified, and capable personnel to perform the work covered by the contract. Many OSHA standards explicitly require the employer to train employees in the safety and health aspects of their jobs.

Other OSHA standards make it the employer's responsibility to limit certain job assignments to employees who are "certified," "competent," or "qualified"--meaning that they have had special previous training, in or out of the workplace. The term "designated" personnel means selected or assigned by the employer as being qualified to perform specific duties. OSHA Publication 2254 provides Training Requirements in OSHA Standards and Training Guidelines.

1.5.15 Antiterrorism and Operations Security: Antiterrorism and Operations Security are reflected in detail in TE 7.5 of this PWS. (Deliverable)

1.5.16. Emergency Services:

1.5.16.1 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

1.5.16.2 Emergency Medical Treatment: The Contractor, or their employees, shall immediately notify their Supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the Contracting officer or COR within thirty (30) minutes of the incident (Deliverable). In no case should there being a delay in summons of medical assistance due to inability to contact a supervisor.

1.6 Safety Requirements:

1.6.1 The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991).

1.6.2 The Contractor shall conduct all work in a safe manner and in compliance with Federal, State, Local, Department of Defense, Army, and Depot regulations and national consensus standards.

1.6.3 The Contractor shall provide a Site-Specific Safety and Occupational Health Accident Prevention Plan (APP) and Activity Hazard Analysis (AHA).

1.6.3.1 Site-Specific Safety and Occupation Health Accident Prevention Plan (APP). The Contractor shall develop, promulgate, and enforce a written site-specific safety and occupational health accident prevention plan (Herein referred to as safety plan). The safety plan shall identify protocols and procedures to ensure a safe and healthy workplace. The safety plan shall be reviewed and deemed acceptable by the COR before beginning any on-site activities.

1.6.3.2 Activity Hazard Analysis (AHA). The Contractor shall identify in sequence the activities being performed, the specific anticipated hazard, equipment, materials, and the control measures to implemented to eliminate or minimize each hazard to an acceptable level of risk.

The contractor shall use the more stringent standard when standards are different. The names of the competent and qualified person required for a particular activity (e.g., excavation, scaffolding, fall protection, or other activities as specified by OSHA) shall be identified and included in the activity hazard analysis, as well as proof of their competency and qualification.

The analysis shall be reviewed and deemed acceptable by the COR before beginning any on-site activities.

1.6.4 Service Condition. No part of the services covered by the McNamara-O'Hara Service Contract Act of 1965 will be performed in buildings or surroundings or under working conditions, provided by or under the control or supervision of the Contractor or any Subcontractor, which are unsanitary or hazardous or dangerous to the health or safety of service employees engaged to furnish the services.

1.6.5 OSHA Recordkeeping. The contractor will submit an annual OSHA Form 300A to the COR not later than 31 January of each calendar year if the contractor works 1000 on-site hours or more per quarter.

1.7 Contractor Personnel Administrative Requirements:

1.7.1 Personnel Training: The Contractor shall conduct training for all Contractor employees prior to work assignment on this contract. The cost of training shall be the responsibility of the Contractor to include all certifications required for special requirements determined by the COR /KO. This training shall not interfere with performance of the contract requirements. This training shall be relative to the PWS, and Contractor and Government offices with which the employee(s) will interact. The Contractor shall maintain records of training accomplished. The records shall be submitted to the COR IAW DI-MGMT-80368A, Status Report (Personnel Training Records). (Deliverable) The training shall include the following training objectives, as applicable:

(a) General Orientation. An orientation provided by the Contractor relating to the standards of work to be achieved and maintained under the contract, and the personal conduct, regulations, and safety measures that shall be observed while on the Depot.

(b) Functional Area. The internal and external (customer) standing operating procedures and general work requirements.

(c) Physical Configuration. Familiarization with the physical configuration of the Depot, to include the location and layout of facilities.

(d) Safety. The Contractor's Safety Plan, facilities support specific safety training, and Hazard Communication…