Solicitation W912JM24Q0004.pdf

SEE ADDENDUM

(No Collect Calls)

W912JM24Q0004 06-Dec-2023

b. TELEPHONE NUMBER

678-569-8431

8. OFFER DUE DATE/LOCAL TIME

09:00 AM 02 Jan 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912JM9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

GREGORY D. HOFFMAN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011993337

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USPFO GA PURCHASING AND CONTRACTING

1000 HALSEY AVE. BLDG 447

MARIETTA GA 30060-5099

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

541990

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF53

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912JM23Q0017

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months

RRB STAFF SUPPORT SERVICES

FFP

FOB: Destination

PURCHASE REQUEST NUMBER: 0011993337

PSC CD: R497

NET AMT

0002 1 Job Service Contract Reporting

FFP

Cost of complying with SCR required in PWS paragraph 5.7.2. There is no fee required to register on or use the website. This Contract Line Item Number (CLIN) provides a means for capturing the administrative expense of complying with this requirement. If this cost is accounted for in the other CLINs and will not be invoiced separately, enter a cost of “0” on this line.

FOB: Destination

0003 1 Job Reimbursable Travel

FFP

1001 12 Months

OPTION RRB STAFF SUPPORT SERVICES

FFP

FOB: Destination

1002 1 Job OPTION Service Contract Reporting

FFP

Cost of complying with SCR required in PWS paragraph 5.7.2. There is no fee required to register on or use the website. This Contract Line Item Number (CLIN) provides a means for capturing the administrative expense of complying with this requirement. If this cost is accounted for in the other CLINs and will not be

1003 1 Job OPTION Reimbursable Travel

2001 12 Months

OPTION RRB STAFF SUPPORT SERVICES

FFP

FOB: Destination

2002 1 Job OPTION Service Contract Reporting

FFP

Cost of complying with SCR required in PWS paragraph 5.7.2. There is no fee required to register on or use the website. This Contract Line Item Number (CLIN) provides a means for capturing the administrative expense of complying with this requirement. If this cost is accounted for in the other CLINs and will not be

2003 1 Job OPTION Reimbursable Travel

3001 12 Months

OPTION RRB STAFF SUPPORT SERVICES

FFP

FOB: Destination

3002 1 Job OPTION Service Contract Reporting

FFP

Cost of complying with SCR required in PWS paragraph 5.7.2. There is no fee required to register on or use the website. This Contract Line Item Number (CLIN) provides a means for capturing the administrative expense of complying with this requirement. If this cost is accounted for in the other CLINs and will not be

3003 1 Job OPTION Reimbursable Travel

4001 12 Months

OPTION RRB STAFF SUPPORT SERVICES

FFP

FOB: Destination

4002 1 Job OPTION Service Contract Reporting

FFP

Cost of complying with SCR required in PWS paragraph 5.7.2. There is no fee required to register on or use the website. This Contract Line Item Number (CLIN) provides a means for capturing the administrative expense of complying with this requirement. If this cost is accounted for in the other CLINs and will not be

4003 1 Job OPTION Reimbursable Travel

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, as defined in this PWS, to perform administrative staff support to the Georgia Army National Guard Recruiting and Retention Battalion in the areas of interstate transfer coordination, data analysis, MEPS guidance counseling, training, and staff support.

1.2 Background: Full-time support (FTS) staffing restrictions within the GAARNG necessitate outsourcing of additional staff to support increased efforts in recruiting, retention, managing attrition, and related administrative functions.

1.3 Period of Performance (PoP): See Delivery information.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours 0800-1600 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the following locations specific to the individually listed functions, subject to change to new sites within Georgia at the discretion of the GAARNG RRB senior leadership due to re-stationing plans:

Joint Forces Headquarters, Georgia (JFHQ-GA), 1000 Halsey Avenue SE, BLDG 447, Marietta, GA 3006094277 (InService Recruit Coordinator, FUOPS Data Analyst).

Atlanta Military Entrance Processing Station (MEPS), 1500 Hood Ave, BLDG 720, Gillem Enclave, Forest Park, GA 30297 (MEPS Shipping Packet Coordinator) Joint Forces Headquarters, Georgia (JFHQ-GA), 1000 Halsey Avenue SE, BLDG 447, Marietta, GA 3006094277 will be the default location for Master Trainer and RSP Coordinator functions, however, working at Georgia Army National Guard facilities within the individual’s assigned company footprint is authorized at the discretion of the RRB Battalion Commander due to extensive statewide travel requirements inherent in these functions. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Teleworking:

The Government will permit the contractor to telework in support of this requirement except for the MEPS Shipper Coordination and IST Coordination functions. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The

Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: the following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For contractors requiring Common Access Card (CAC): The CAC is the DoD Federal Personal Identity Verification (PIV) credential. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more.

At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 investigation at the Office of Personnel Management.

Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2 or the Trusted Associate Sponsorship System (TASS).

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form (Attachment TBD), at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the background investigation (BI) will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below. Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If a Corporate FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be:

2. The Government will establish a TASS application account for each CAC Request and will provide each contractor employee a user ID and password, via email, to the contractor’s FSO or contractor employee. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://tass.dmdc.osd.mil/tass/. The contractor’s FSO or contractor employee shall follow up to ensure that the TA is processing the request.

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification".

Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or

Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or

KO.

1.4.5.1.5 The contractor shall return issued CACs to the DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the TA/COR.

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1.6 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a Government computer network. Note: If employees of a contractor lose the privilege to access AKO, they lose the ability to renew their CAC. Therefore, it is critical that contractor employees maintain their AKO accounts.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: https://jko.jten.mil/courses/atl1/launch.html.

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR within 15 calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy, and their actions affect the most vulnerable portion of the Army Enterprise Infostructure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://atc.us.army.mil/iastar/docs/Training_BBP.pdf).

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Army Training Certification Tracking System (ATCTS): All contractor employees with access to a Government information system shall be registered in ATCTS (https://atc.us.army.mil/iastar/index.php) at commencement of services, and shall successfully complete the DoD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://iatraining.us.army.mil/).

1.4.5.8 Information Assurance (IA) Training. All contractor employees and associated subcontractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter.

1.4.5.9 Information Assurance (IA)/Information Technology (IT) certification. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army workforce training requirements in DoDD 8140.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance or appointment to IA/IT functions. In accordance with DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, contractor employees supporting or performing IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS)

224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

1.4.5.12 OPSEC SOP/Plan. The contractor shall develop an OPSEC Standard Operating Procedure (SOP)/Plan and provide it to the COR within 90 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include a process to identify the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. The contractor shall implement OPSEC measures as required by the Government. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified within 90 days of appointment as OPSEC coordinator in accordance with AR 530-1. Contractor shall provide a copy of the certification to the COR NLT 15 days after completion.

1.4.5.13 Access to Classified Information. Reserved

1.4.5.14 Threat Awareness and Reporting Program (TARP). Per AR 381-12, Threat Awareness and Reporting Program (TARP), contractor employees with security clearances must receive annual TARP training by a counterintelligence (CI) agent or other trainer as specified in Chapter 2 Threat Awareness and Education, Section II, paragraph 2-4b. The contractor shall identify annual TARP training, personnel trained, and date of training within 15 days of training completion.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.7 Special Qualifications: RESERVED

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel currently have no requirement to wear identification badges distinguishing themselves as such. This requirement may change due to operating procedure adjustment and facility security levels.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel

The contractor shall travel as needed during the performance of this contract for required training for conferences, meetings, and other events deemed essential by the GA RRB senior leadership.

The contractor will be authorized reimbursement for travel expenses consistent with the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR approval prior to travel arrangements being made.

The contractor may be required to travel to off-site training locations and to ship training aids to these locations in the performance of this contract. The cost of shipping training aids shall be borne by the contractor.

1.4.13 Data Rights. The Government has unlimited rights to all documents/materials produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5.

The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI.

The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.6 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.7 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.8 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation BN Battalion CDR Commander CM Contract Manager COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) ISR Inter-Service Recruit KO Contracting Officer MEPS Military Entrance Processing Station MT Master Trainer MTS Master Trainer Service NCO Non-Commissioned Officer NCOIC Non-Commissioned Officer-in-Charge NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information

POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RCCC Reserve Component Career Counselor RCT NCO Reserve Component Transition Non-Commissioned Officer RRB Recruiting and Retention Battalion SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services: The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment. A list of government furnished incidental equipment is below.

3.1.1 1 (one) desk and desk space

3.1.2 1 (one) desk chair

3.1.3 1 (one) Dell laptop computer or tablet style laptop with power cord

3.1.4 1 (one) wireless internet device for Master Trainer, RSP Coordinator, and Education and Community Liaison Positions

3.1.5 All items subject to periodic inventory by COR

3.2 Materials: A GA DoD identification card (separate from the CAC) is required for access to the facility where ESO is located. This will be provided upon commencement of services, in coordination with facility management.

This card will be returned to facility management upon departure or dismissal of each CE.

3.3 Equipment: CEs and the COR shall conduct an inventory of all Government-furnished equipment within ten days of commencement of services. CEs shall sign a receipt for all furnished equipment and shall determine the working condition of all equipment in coordination with the COR.

3.4 Services: Government will furnish internet and phone capabilities inside government facilities.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract.

The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment:

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: The contractor to possess or be eligible to receive and maintain a SECRET facility clearance from the Defense Counterintelligence and Security Agency (DSCA). Refer to specific requirements for each function list in section 5.0.

4.3 Contractor Security Clearance: The contractor’s employees performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industry Security Clearance Office.

5.0 Requirements: The contractor shall:

5.1 In-Service Recruit Coordination

5.1.1 Description: This function is vital to ensuring that service members serving in COMPO 1 and COMPO 2 who want to transfer from Active Duty services and the United States Army Reserve to the Georgia ARNG have a smooth transition. This function will be solely responsible for the transfers of all service members into the

GAARNG.

5.1.2 Requirements: Normal work week, normal office work hours. May require travel within the state for training or conferences. Expected travel 0-5%. Place of duty will be Clay National Guard Center, building 447 in Recruiting Headquarters Suite area. Nature of duties for this function requires these duties to be performed in person.

5.1.3 Tasks and responsibilities are as follows:

5.1.4.1 Contractor shall independently without supervision coordinates and maintains all inter-service transfers for the GAARNG.

5.1.4.2 Contractor shall coordinate and maintain inter-service transfers. Prepares, quality checks, and makes needed corrections to all ISR packets.

5.1.4.3 Contractor shall prepare and submit all required documentation in Soldier’s iPERMS in order to initiate accession.

5.1.4.4 Contractor shall counsel members of the field recruiting force on enlistment criteria established by the National Guard Bureau.

5.1.4.6 Contractor shall ensure that no new accession is loaded into a currently occupied position.

5.1.4.7 Contractor shall prepare two (2) weekly reports for Recruiting Battalion leadership on status of all ISRs.

5.1.4.8 Contractor shall assigns newly assessed ISRs to GAARNG units throughout the state and coordinates with those units to determine reporting date for ISRs.

5.1.4.9 Contractor shall use the Automated Unit Vacancy System to develop, manage and maintain working relationship with RCT NCOs and RCCCs located at active duty installations within Georgia and neighboring states to increase Army National Guard market share.

5.1.4.10 Contractor shall utilize IPERMS, IPPS-A, and REDD reporting systems independently informs with units to ensure all ISRs have reported to their new duty assignment.

5.1.4.11 Contractor shall maintains working relationship with RCT NCO’s on Active-Duty Installations in Georgia and surrounding states.

5.1.4.12 Contractor shall assist State Vacancy Management NCO with IPPS-A position freezes in support of new enlisted accessions, including the un-freezing of unused positions.

5.1.4.13 Contractor shall work with MEPS GC’s to validate position vacancies during the enlistment process.

5.1.4.14 Contractor shall perform monthly scrubs to identify frozen positions to ensure erroneous assignments have not been created, including double slotting single positions.

5.2 Military Entrance Processing Station (MEPS) Ship Packet Coordination (SPC)

5.2.1 Description: This task is vital to processing enlistee initial active duty training (IADT) packets for the GAARNG. The vendor is responsible for processing IADT packets for enlistees to ship to active component training bases in order to attend basic combat training and advanced individual training. This task is also designed to assist MEPS Guidance Counselors with administrative tasks during high volume MEPS processing days. Without this vital task, the GAARNG would not be able to complete its mission of bringing in the new Soldiers into the GAARNG and transferring them to IADT.

5.2.1 Duty Requirements: Occasional weekend duty, up to 6 Saturdays per calendar year MEPS is operational for applicants. Normal work week, normal office work hours, 8 hour work day with reporting times flexible. Face-to-face interaction is required with applicants while performing this duty requiring these duties to be performed in office.

5.2.2 Tasks and responsibilities are as follows:

5.2.2.1 Contractor shall ensure liaison support between the ARNG and the local MEPS on all issues that surface concerning ARNG applicants.

5.2.2.2 Contractor shall develop and implement quality control checks on the applicant shipper packets submitted by RSP Readiness NCOs.

5.2.2.3 Contractor shall monitor and reports shipper quality control rate weekly.

5.2.2.4 Contractor shall maintain all one station unit training (OSUT) and Phase I shipper packets until ship date.

5.2.2.5 Contractor shall perform a pre-ship interview with all shippers upon their return to MEPS to ensure all information in the original enlistment packet is still accurate.

5.2.2.6 Contractor shall identify and coordinate with DCSPER/MILPO on the receipt of all Phase II shipper packets, ensuring that all required information is included prior to ship date.

5.2.2.7 Contractor shall request the issuance of Phase II orders through the REQUEST Operation Center.

5.2.2.8 Contractor shall track and report training seat management rate monthly.

5.2.2.9 Contractor shall coordinates control numbers with the REQUEST Operations Center for applicants enlisting without a training seat. Reviews REQUEST to secure a valid training seat reservation for NPS personnel enlisted without a training seat.

5.2.2.10 Contractor shall prepare and manage all reports and changes to ship dates for ARNG Soldiers.

5.2.2.11 Contractor shall provides RRB leadership with information and updates regarding changes to processing procedures, and training seat availability.

5.2.2.12 Contractor shall conduct quarterly MEPS orientation for new RRNCOs.

5.2.2.13 Contractor shall review and validate para/line and unit of assignment on all applicants and immediately submit comments to higher headquarters.

5.2.2.14 Contractor shall maintain direct communication with all GA ARNG RSPs though email and/or phone in order to synchronize, coordinate, and integrate the training shipper process for the initial training pipeline for all recruits.

5.2.2.15 Contractor shall maintain direct communication with all Title 10 ARNG Training Base Liaisons through email and phone in order to synchronize, coordinate, integrate, and de-conflict processes in all aspects of the initial training pipeline for all GAARNG recruits.

5.3 Data Analysis / Future Operations

5.3.1 Description: The Contractor evaluates trends in recruiting in order to establish new and effective means of hitting the target market. The contractor is responsible for keeping the recruiters in R&R Command advised of current recruiting numbers, market trends, and possible weaknesses in order to increase current market share for the

GAARNG

5.3.2 Duty Requirements: Normal work week, normal office work hours 8 hours per weekday with flexible start time. Occasional travel for training and/or conferences, see Technical Exhibit 3.

5.3.3 Tasks and responsibilities are as follows:

5.3.3.1 Contractor shall provide Recruiting and Retention Command and Staff with current/historical custom recruiting reports and data trends.

5.3.3.2 Contractor shall provide Company Command teams current/historical custom recruiting reports data and data trends in by completing 4 separate daily reports, 1 weekly report, 1 monthly, 2 bi-annual, and 1 report for the annual recognition ceremony.

5.3.3.3 Contractor shall sorts, download, manipulate, and consolidate all accession spreadsheets into one report daily.

5.3.3.4 Contractor shall consolidate IST/ISR additions and Data Warehouse accession daily.

5.3.3.5 Contractor shall provide monthly accession data to Battalion, Company, Section, and RRNCO levels.

5.3.3.6 Contractor shall update End of business daily status board: Utilizes daily accession data, convert to briefing slides, and post hard copies to the command status board.

5.3.3.6.1 Contractor shall plan and schedule ongoing meetings and requests for Commanders and Staff in battalion conference room and maintain conference room schedule.

5.3.3.6.2 Contractor shall conduct a wide range of activities related to staff work such as tracking progress of FRAGORD deadlines. Generates accession slides weekly.

5.3.3.6.3 Contractor shall identify and provide the Battalion Commander, Executive Officer and Command Sergeant Major significant reports on Monday…