Solicitation W9128F20Q0003 Aerial Roof Measurement and Analytics Services.pdf
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SEE ADDENDUM
(No Collect Calls)
W9128F20Q0003 30-Mar-2020
b. TELEPHONE NUMBER
(402) 995-2074
8. OFFER DUE DATE/LOCAL TIME
02:00 PM 21 Apr 2020
5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA – FAR (48 CFR) 53.212
(TYPE OR PRINT)
(SIGNATURE OF CONTRACTING OFFICER)
ADDENDA ARE
26. TOTAL AWARD AMOUNT (For Gov t. Use Only )
23.
CODE 10. THIS ACQUISITION IS
SUCH ADDRESS IN OFFER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT
BELOW IS CHECKED
TELEPHONE NO.
W9128F9. ISSUED BY
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
WAYNE C WEIDENHAMER
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER
(TYPE OR PRINT)
30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA
0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.
25. ACCOUNTING AND APPROPRIATION DATA
1. REQUISITION NUMBER
20.
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
. YOUR OFFER ON SOLICITATION
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
% FOR:SET ASIDE:UNRESTRICTED ORX
SMALL BUSINESS
17a.CONTRACTOR/ CODE FACILITY
OFFEROR CODE
U.S. ARMY CORPS OF ENGINEERS, OMAHA DIST
CONTRACTING OFFICE
1616 CAPITOL AVENUE
OMAHA NE 68102-4901
18a. PAYMENT WILL BE MADE BY CODE
RATED ORDER UNDER
DPAS (15 CFR 700)
13a. THIS CONTRACT IS A
13b. RATING
CODE15. DELIVER TO CODE 966527 16. ADMINISTERED BY
12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
14. METHOD OF SOLICITATION
RFQ IFB RFPX
CORPS OF ENGINEERS READINESS BRANCH
MATT KRAJEWSKI
USAED, OMAHACENWO-OD-E
1616 CAPITOL AVE
OMAHA NE 68102-4901
TEL: 402-995-2448 FAX:
FAX:
TEL: SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
8(A)
HUBZONE SMALL
BUSINESS
SIZE STANDARD:
$16,500,000
NAICS:
541370
X
OFFER DATED
29. AWARD OF CONTRACT: REF.
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
EMAIL:
TEL:
31c. DATE SIGNED
SEE SCHEDULE
SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT
24.22.21.19.
WOMEN-OWNED SMALL BUSINESS (WOSB)
ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
37. CHECK NUMBER
FINALPARTIALCOMPLETE
36. PAYMENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHIP NUMBER
PARTIAL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV. 2/2012) BACK
Prescribed by GSA – FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
SEE SCHEDULE
20.
SCHEDULE OF SUPPLIES/ SERVICES
21.
QUANTITY UNIT
22. 23.
UNIT PRICE
24.
AMOUNT
19.
ITEM NO.
W9128F20Q0003
Section SF 1449 - CONTINUATION SHEET
PRICE SCHEDULE
PWS
PERFORMANCE WORK STATEMENT (PWS)
AERIAL ROOF MEASUREMENT AND ANALYTICS SERVICES – BLUE ROOF
16 January 2020
Part 1 General Information
1. GENERAL: This is a non-personnel services contract to provide Aerial Roof Measurement and Analytics Services in support of the Federal Emergency Management Agency (FEMA) Temporary Roofing (Blue Roof) mission. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform aerial photography and data processing services as defined in this Performance Work Statement, except for those items specified as government furnished property and services (If applicable). The contractor shall perform to the standards in this contract.
1.2 Background: FEMA on an as-needed basis activates the US Army Corps of Engineers (USACE) to administer the Temporary Roofing (Blue Roof) mission in response to presidential declared national emergencies. The requirements of this contract are to supplement the work efforts of the Temporary Roofing Mission (Blue Roof) accomplished by USACE and contractors supporting the mission. This Performance Work Statement (PWS) will support an Indefinite Delivery Indefinite Quantity (ID/IQ) contract(s) with the intention of the government utilizing services under this contract on an as-needed basis. Contractors performing these services must perform the requirements of this contract in a timely manner as identified in this PWS as capacity for this contract will be used in Emergency Operations situations (EO).
Base Ordering Period: 1 June 2020 - 31 May 2023 Item Description Qty Unit Sub-total Total 0001 Roof Measurement Report
(Price per report ordered by and delivered to the Government to include all cost related to mobilization, collection and reporting)
EA
Virtual Training for up to 20 Personal (as needed by the Government
Base Total
Option Period 2: 1 June 2023 - 31 May 2025 Item Description Qty Unit Sub-total Total 1001 Roof Measurement Report
(Price per report ordered by and delivered to the Government to include all cost related to mobilization, collection and reporting)
Virtual Training for up to 20 Personal (as needed by the Government
OptionTotal
Base and Option Total
1.3 Objectives:
• Provide aerial roof measurement reports within 24 hours of request submission meeting the PWS minimum requirements
• Provide pre-storm and post-storm aerial photography (within individual roofing reports) of homes/roofs impacted by natural disaster
• Provide data in format required in the PWS for use with the USACE Field Management System (FMS)
• Meet the timelines as specified in this performance work statement
1.4 Scope: Work shall consist of furnishing all labor, equipment, vehicles and materials necessary to provide aerial roof measurement services to areas impacted by disasters throughout the Continental United States (CONUS) and Hawaii.
1.4.1 Roof Measurement Reports: The contractor shall provide roof reports for individual homes identified by the Government. This report shall include detailed roof information and before and after storm aerial photography.
1.4.2 Aerial Photography: The contractor shall provide photographs with resolution high enough to determine features 1/2 foot in size multi-angle images on individual roofs of any impacted area upon request of government.
This aerial photography of impacted areas shall be defined by the government confirming an Area of Responsibility
(AOR).
1.4.3 Data Compilation: The contractor shall provide completed temporary roofing work order forms for each roof report requested. This shall be accomplished on the standardized temporary roofing work order form – Attachment 1.
1.4.4 Capacity. The contractor shall provide a capacity of up to 1,000 completed roof reports per day in order for the government to efficiently manage a successful temporary roofing mission.
1.4.5 Training. The contractor shall provide any necessary training by virtual means and upon request provide on-site training.
1.4.6 Performance Evaluation Meetings. The Contractor may be required to attend formal meetings to clarify contract specifications, workmanship, invoices, response and completion times, employee qualifications, etc., as often as necessary as determined by the COR. A meeting will be held with the contractor whenever a Contract Deficiency Report is issued. These meetings may be attended by both parties virtually/teleconference.
1.4.5 Environmental Requirements. Contractor shall comply with all local, State, and Federal environmental laws, rules and regulations in the performance of this contract.
1.4.6 Evaluation Rating. Upon completion of this contract, the Contractor will be rated either outstanding, satisfactory, marginal, or unsatisfactory in the following areas: (1) quality control (do the reports contain the required pieces of information, are those pieces of information accurate when compared with filed measurements)
(2) timely performance (Do the reports come in and are they accessible in under 24 hours 90%+ O, 80%+ S, 50%+ M, >50% U), (3) effectiveness of management (How does the contractor manage abnormalities to the roofing reports, how the contractor interfaces with USACE personnel when dealing with problems, effectiveness of the delivery of the final product) (4) compliance with labor standards and (5) compliance with safety standards. The Contractor will be advised of any marginal or unsatisfactory rating, either in an individual element or in the overall rating prior to completion of the contract.
1.4.7 Safety Requirements. Contractor will be required to comply with all pertinent provisions of Corps of Engineer’s manual EM 385-1-1, dated November 2014, entitled "Safety and Health Requirements Manual" or the latest edition as revisions become available. The contractor will also be expected to comply with the Occupational Safety and Health Act of 1970 (OSHA) Standards. SDS sheets are required on all chemical products used in the performance of this contract. Contractor shall provide a written Safety Plan specifying actions taken or to be taken to ensure compliance with the above stated requirements as well as an accident prevention plan. The plan should also state actions to be taken by employees should an accident of any type occur.
1.5 General Information
1.5.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall provide to the Contracting Officers Representative within 7 days after the award of the contract a copy of their quality control program. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. As part of the quality control program, the contractor shall provide to the contracting officer a written report for each day that services are performed under the contract. Quality Control Program (inspection) report forms shall be submitted by the contractor as a package, along with the record of safety meetings, Monthly Exposure Report of Operations and Activities, and an invoice.
1.5.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.5.3 Holidays: The government works EOs 7 days per week 12 hours per day. The contractor may receive requests from the government on any day including holidays. The contractor is required to meet all minimum requirements of this contract regardless of when the request is transmitted from the government to the contractor.
1.5.4 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.5.5 Key Personnel: The follow personnel are considered key personnel by the government: The contract manager.
The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00 AM and 7:00 PM in the time zone(s) of the EO office, every day of the week to contact concerning contract performance.
1.5.6 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1 Definitions. As used throughout this contract, the following terms have the meaning and requirements set forth below.
2.1.1 Roof Report – A standardized report containing all minimum required information from paragraph 5.1.
2.1.2 Temporary Roofing Work Order Form – A standardized work order form the government utilizes in performance of the temporary roofing mission.
2.1.3 Defect – An instance of noncompliance with a service requirement. A defect may be caused by either non-performance or unsatisfactory performance.
2.1.4 Major Defect – A major defect is a defect that is likely to reduce materially the usability of the unit of service for its intended purpose. A major defect is a defect that judgment and experience indicate would result in hazardous or unsafe conditions. A major defect is also a defect that judgment and experience indicates that to achieve substantial compliance with an established standard, immediate corrective action is required. A major defect is also classified as a collection of 2 or more minor defects in the same general area.
2.1.5 Minor defect – A minor defect is a defect that is not likely to reduce materially the usability of the unit of service for its intended purpose, or is a departure from the established standards having little bearing on the effectiveness of the unit of service. A minor defect is a defect that judgment and experience indicates is not a substantial deviation from requirements and generally does not require re-performance for overall performance to be considered as satisfactory.
2.1.6 Standard – A standard is a desired condition, value, or measure by which a service or product is judged to meet a specification or requirement.
2.1.7 Critical element – A critical element is a task, procedure, or operation which has been determined to be mandatory to fulfill the condition, value or measure comprising a standard.
2.1.8 Non-critical element – A non-critical element is a task, procedure, or operation which has been determined to be essential to the overall condition, value, or measure comprising a standard, but will not constitute a substantial deviation (major defect) from the standard. Repeated unsatisfactory performance or non-performance of non-critical elements can constitute a substantial deviation (major defect) from the standard.
2.1.9 Inspection: The examination and testing of supplies or services to determine whether the supplies or services conform to contract requirements. Inspection is the process of measuring, examining, testing, or otherwise comparing the unit of service with the requirements.
2.1.10. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.11. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.12. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.13. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.14. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.
2.1.15. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.16. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.17. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.18. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.19. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.20. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.2. ACRONYMS:
AFARS Army Federal Acquisition Regulation Supplement AOR Area of Responsibility AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense EO Emergency Operation FAR Federal Acquisition Regulation FEMA Federal Emergency Management Agency KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program
QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QDR Quality Deficiency Report
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3. GOVERNMENT FURNISHED ITEMS AND SERVICES: RESERVED
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:
4.1 General: The Contractor shall furnish and properly maintain sufficient equipment, materials, labor and supplies necessary to perform the work according to the scheduled services and optional unscheduled services. The Contractor must be able to safely perform or acquire aerial photography and data processing services.
4.2 Equipment: The Contractor shall provide all equipment, materials, supplies, fuel, vehicles, and lubricants required to perform work specified. The Contractor shall not service or repair equipment on government property.
Equipment shall meet the requirements of EM 385-1-1, Safety and Health Requirements Manual. Equipment used in performance of this contract shall be kept clean, reasonably odor free and in safe operating condition and shall be clearly marked with an identification sign showing the Contractors name, telephone number and/or address.
4.3 Permits. The Contractor shall, without additional expense to the Government, be responsible for obtaining and maintaining as current, any necessary licenses and permits, and for complying with any applicable Federal, State, and Municipal laws, codes, regulations, in connection with execution of the work.
4.4 Damages or Loss of Contractor's Property. The Contractor is responsible for taking the action necessary to protect all Contractor property from loss, damage or theft.
PART 5
SPECIFIC TASKS
5. Specific Tasks:
5.1 Roof Measurement Reports: At the discretion of USACE, the contractor shall receive requests for roof reports from the government. The properties requested for reports will be identified utilizing standard household mailing addresses. This request may be accomplished through electronic transmission such as email, through USACE’s FMS, or through the contractor’s system. The contractor shall include, at a minimum, a roof report for each household/structure requested that contains the following information:
1) Right of Entry (ROE) number (this is provided by the government at time of request for report submission).
2) Mailing address
3) Latitude/longitude
4) Aerial photographs of the individual roof in a pre-storm condition.
5) Aerial photographs of the individual roof in a post-storm condition that clearly portray any damage the roof may have sustained.
6) Total roof area (Square feet, accurate to within 100 square feet of the exact area)
7) Dominant pitch (slope of roof)
8) Overhead 2D outline of roof
9) Measurements of all segments of perimeter accurate to ½ foot
10) Notation on parts of roof with less than 2:12 pitch
Roof measurement reports will be provided to the Government via an online repository system accessible by the Government 24 hours per day every day. The data file will be compiled and provided in the current .jpg or .pdf format. Reports shall be filed and named utilizing the ROE numbers for each report requested.
5.2 Aerial Photography: The contractor shall provide the required aerial photographs within the roof measurement reports as described in section 5.1 above. The aerial photographs shall have resolution high enough to determine features 6 inches in size on homes impacted by natural disasters. The Contractor shall provide “pre-storm” and “post-storm" photographs of the household/structure identified by the Government. The Government will identify post-storm aerial photography collection requirements by county or parish. Initial collection priorities shall be the highest population density counties or parishes impacted. If post-storm photography is not available for a particular house/roof, a report shall be submitted that documents the reason for the omission. At a minimum, pre-storm picture(s) of the impacted home/roof shall be included in the roof measurement reports and clearly flagged as ‘Pre-storm’. Pre-storm photos shall denote the date the photos were taken and not be older than 2 years.
5.3 Data Compilation: The contractor shall utilize the data provided in each individual roof report and compile this data on the standard Temporary Roofing Work Order Form (Attachment 1). The contractor’s system shall provide the total roof area, dominant pitch, and a drawing of the roof with measurements denoted in the “Drawing & Math” section as shown on Attachment 1. This data file will be provided along with the roof measurement to the Government via an online repository system accessible by the Government 24 hours per day every day. The data file will be compiled and provided in the current .jpg or .pdf format. Reports shall be filed and named utilizing the ROE numbers for each report requested.
5.4 Capacity. The contractor shall be able to provide roof reports as needed by the government. Government missions have a potential for 10,000 – 30,000+ reports over a 30 day period. The full extent of need will not be known until a temporary roofing mission is executed. The contractor shall be capable of providing 1000 reports a day during peak mission execution. The contractor shall be capable of delivering a final roofing report within 24 hours of request from the Government. The Government expects to begin requests for roof measurement reports 5-7 days after a presidentially declared disaster, typically a major hurricane.
5.5 Training. The contractor shall provide training by virtual means. The training shall provide an overview and graphical representation of how to utilize the contractor’s system to access the required reports and temporary roofing work order forms. Training should be expected for up to 20 personnel but this may vary with mission size.
5.6 Off-site Support. The contractor shall provide a live standardized support system for assisting in real time needs concerning the contractor’s system. At a minimum this support will provide a response to resolve a need within 24 hours after receipt.
PART 6
APPLICABLE PUBLICATIONS
6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)
6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.
EM 385 1-1
PART 7
ATTACHMENT/TECHNICAL EXHIBIT LISTING
7. Attachment/Technical Exhibit List:
7.1. Attachment 1 – Example Temporary Roofing Work Order Form
7.2. Attachment 2 – Performance Requirements Summary
7.3. Attachment 3 – Quality Assurance Surveillance Plan
Attachment 1
Attachment 2
Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance Objective
Standard Performance Threshold (Maximum error rate)
Method of Surveillance
PRS # 1 5.2 Aerial Photography The contractor shall provide photography with sufficient resolution to identify features 6 inches square and smaller on individual roofs of any disaster impacted area. Photos of pre-disaster must be from 2 years or less from disaster impact day.
100% of roof reports contain pre-disaster and post-disaster photos of the address requested.
30% Planned Sampling and Validated Complaints
PRS # 2 5.1 Roof Reports & 5.3 Data Compilation - The contractor provided roof reports and temporary roofing work order forms contain minimum required information displayed 100% accurately on completed roof.
100% of roof reports contain the required information listed in the PWS
30% Planned Sampling and Validated Complaints
PRS # 3 5.4 Capacity – As required the contractor shall provide at least up to 1000 roof reports & completed temporary roofing work order forms per day.
1000 roof reports delivered on request in a 24 hour period
10% Analysis of reports delivered during peak request periods (peak >800 reports)
PRS # 4 5.5 Training – As required the contractor shall provide virtual training sufficient to allow government employees access to roofing reports and completed temporary roofing work order forms utilizing the contractor’s delivery system.
All trained personnel are able to access completed roof reports and temporary roofing work order forms
10% Personnel survey
DELIVERABLES SCHEDULE
Deliverable Frequency # of Copies Medium/Format Submit To Quality Control Plan Once prior to beginning work
One
E-mail or Hard Copy
POC will be identified at task order award
E-mail name@ usace.army.mil
Or In Person
Safety Plan Same as above One Same as above Same as above Proof of Insurance Same as above One Same as above Same as above
Attachment 3
QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
This plan is provided for information purposes only. This Quality Assurance plan is not part of the Request for Proposal or Invitation for Bids, nor will it be made part of any resulting contract. The government has the right to change or modify inspection methods at its discretion.
I. INTRODUCTION. Quality assurance (QA) is a program undertaken by the Government to ensure that the contractor offers for acceptance products and services, which conform to contract requirements. This Quality Assurance Surveillance Plan (QASP) will assist the QAE or others in monitoring the contractor's performance in a systematic way. This QASP provides a written plan that details what is to be evaluated, how evaluations are to be accomplished, frequency of evaluations, and evaluation parameters. It includes Sampling Guides, Surveillance Checklists, and other information that the QAE should have to provide effective QA.
A. QASP CONTENTS. The QASP comes in two parts, the general information that describes the overall requirements, procedures, surveillance methods, and other data that applies to the Sampling Guide. The Sampling Guide may cover one or more CLINS. This QASP contains only one Sampling Guide for the contract. The Sampling Guide contains the information needed to perform surveillance of specific contract requirements. It contains a description of the contract requirements; identifies the primary method of surveillance, maximum allowable degree of deviation from requirement (AQL), the lot description or lot size, the level of surveillance, sample size, sampling procedures, inspection procedures, analysis procedures, suggested actions, payment computation examples, and related attachments.
B. QAE TRAINING. Personnel tasked with monitoring the Contractor's performance of the contract must be adequately trained in QA methods and procedures in order to effectively implement the activity's QA program. If this training has not been received, the activity should take steps to have the QAE(S) attend the next available course and in the meantime should develop a local training program. In addition to being intimately familiar with the requirements of the performance work statement, QAEs must also familiarize themselves with the details of this
QASP.
C. QAE STAFFING. A well-developed QA program will not be effective if QAE staffing is inadequate. Ideally QAE staffing should be based on a pre-determined number of contract inspections (Sampling Guides) and related work requirements rather than on the availability of QAES. Once adequate Sampling Guides have been developed, determining accurate QAE staffing levels to implement the plan is a relatively simple task involving an analysis of each plan's requirements. This analysis involves determining the average time needed to complete each of the inspections required (sample size or quantity of work) by each plan including travel time requirements, time required to prepare monthly reports and perform other administrative duties, time to perform any non-surveillance duties, etc.
II. DEFINITIONS. The following definitions are applicable to this QASP and are consistent with the definitions provided in the PWS.
A. Attribute: A characteristic or performance indicator of a service or product that can be observed or measured for conformance with a specified standard or tolerance. An attribute of an item is either within the specified requirements or it is not.
B. Attribute Sampling: A form of acceptance sampling that grades a service as defective or not defective.
C. Defective Service: A service output or unit (sample) of service, which contains one or more defects or non-conformances with specified requirements.
D. Surveillance Checklist: A form in the QA Plan used for recording inspection results for a unit of service delivery.
E. Inspection by Attributes: Inspection by attributes is inspection whereby either the unit of service is classified simply as defective or non-defective, or the number of defects in the unit of service is counted, with respect to a given requirement or set or requirements.
F. Lot: A collection of service outputs from which a sample is drawn and inspected to determine conformance with the standard.
G. Lot Size: The number of service outputs in a lot.
H. Performance Indicator: A characteristic or attribute of an output of a work process that can be measured.
I. Planned Sampling: A sampling method in which work outputs are selected in accordance with subjective criteria established in the surveillance plan. Planned sampling is a method of looking at a subjectively determined collection of attributes or items in a lot, to form general conclusions about the quality of that lot against a standard.
J. Sampling Guide: The part of the QASP, which contains the information needed to perform surveillance of a specific contract requirement. It contains a description of the contract requirement; identifies the primary method of surveillance, maximum allowable degree of deviation from requirement (AQL), quantity of work, level of surveillance, sample size, sampling procedures, a Surveillance Checklist, evaluation procedures, analysis procedures, suggested actions, payment computation examples, and related attachments.
K. Sample: A sample consists of one or more service outputs drawn from a lot. The number of outputs in the sample is the sample size.
L. Sampling Plan: A Government plan indicating the number of units of service output from each lot which are to be inspected and the criteria for determining the acceptability of the lot as a whole.
M. Surveillance: Actions by the Government to monitor contractor performance of contract requirements;
observations of the timeliness, accuracy, completeness and quality of services performed.
III. METHODS OF SURVEILLANCE. There are four methods of surveillance that may be applied:
- Planned Sampling
- Validated Complaints
- Unscheduled Inspections
The first method is the primary method of inspection under this contract. The latter three methods are complementary to the first. The Government has the unilateral right under the terms of the contract to change the method of surveillance used at any time. When in the best interest of the Government to do so, the method of surveillance should be changed, as appropriate.
1. Planned Sampling. Planned sampling is an approach that anticipates surveillance of subjectively selected tasks.
The sample size is usually based on QAE time availability. Typically, the sample selected for surveillance is heavily slanted toward areas perceived as user critical. There is, therefore, no basis to assume that the planned sample conditions as found in the planned sample accurately represent the balance of the non-inspected work.
2. Validated Complaints. Customer complaints stimulate another type of surveillance. It is reasonable to anticipate receipt of such complaints no matter how good the services provided. Upon investigation by the surveillance staff, some of the complaints will be validated as actions (or in-actions) in violation of contract requirements. Others will not, usually because the complainant was anticipating something not required by the PWS. The PAP must provide a procedure for investigation and assessment of such complaints. The procedure will also require operational and contractual disposition of the matter and appropriate file documentation. The Customer Complaint Record has been developed to document these activities. This procedure is intended to be complementary to and not a substitute for one of the three primary methods of surveillance discussed above.
3. Unscheduled Inspection. The final method of surveillance is unscheduled inspection. Usually, this approach is used with planned sampling, particularly if there has been a pattern of performance deficiencies that need special attention. Unscheduled inspections also include happenstance events which are noticed during planned surveillance or non-surveillance activities. Since unscheduled surveillance is unscheduled, and is responsive to the stimulus of the moment; it may not be a feature item in the PAP. Nonetheless, it is a very legitimate and useful surveillance technique.
IV. SAMPLING GUIDE CONTENTS. The Sampling Guide for this contract is attached.
SAMPLING GUIDE
1. Contract Requirement: Provide aerial photography and data processing services. Specific requirements from the PWS and the performance standards are provided in the attached Surveillance Checklist.
2. Primary Method of Surveillance: Planned
3. Maximum Allowable Degree of Deviation from Requirement (AQL): As shown in the PWS there shall be no deviation from the standard. Payment will not be made for incomplete dumping’s.
4. Quantity of Work: The contractor is required to perform the work specified in 5 of the Performance Work Statement and maintain specified conditions each working day of the contract. Each scheduled working day, the contractor delivers specified services according to his or her operating schedule for that day.
Level of Surveillance: Inspections will be completed according to the PRS as well as the inspection schedule.
5. Sample Size: As a starting point for planned sampling the QAE may select any number of provided work products for evaluation. From that starting point, a modification of the sample size may be made for reasons of QAE personnel availability, number of reports to be inspected, and contractor performance to date. If the contractor has demonstrated questionable or poor performance for two consecutive schedules, the Government may tighten the level of surveillance.
6. Sampling Procedures: The QAE will utilize the inspection schedule as well as the surveillance checklist to complete their sampling. These are attached.
7. Evaluation Procedures: Using the Surveillance Checklist, the QAE will inspect work performed for each service as determined in the above sampling procedures. Surveillance checklists forms are included as an attachment. All deficiencies in services provided will be recorded. Each service is evaluated using the checklist to determine if there are deficiencies. No payments will be made for services that do not meet the AQL.
8. Analysis of Results: The service performance for any given service is evaluated based on the results of the surveillance inspections.
9. All deficiencies will require corrective action before payments are made.
10. Appendix:
1. Contract Discrepancy Report
2. Customer Compliant Record
QASP Appendix 1
CONTRACT DISCREPANCY REPORT
1. CONTRACT NUMBER
2. TO: (Contractor and Manager's Name) 3. FROM: (Name of QAE)
DATES
PREPARED ORAL
NOTIFICATION
RETURNED BY
CONTRACTOR
ACTION COMPLETE
4. DISCREPANCY OR PROBLEM: (Describe in Detail: include reference in WS/Directive: Attach continuation sheet if necessary.)
5. SIGNATURE OF CONTPACTING OFFICER
6. TO: (Contracting Officer)
7. FROM (Contractor)
8. CONTRACTOR RESPONSE AS TO CLAUSE, CORRECTIVE ACTION AND ACTIONS TO PREVENT
RECURRENCE. ATTACH CONTINUATION SHEET IF NECESSARY. (Cite applicable QA program procedures or QA procedures)
9. SIGNATURE OF CONTRACTOR REPRESENTATIVE 10. DATE
11. GOVERNMENT EVALUATION: (Acceptance, partial acceptance rejection: attach continuation sheet if necessary.)
12. GOVERNMENT ACTIONS (Payment deduction, cure notice, show cause, other.)
CLOSE OUT
CONTRACTOR
NOTIFIED
NAME AND TITLE SIGNATURE DATE
QAE
CONTRACTING
OFFICER
QASP Appendix 2
Customer Compliant Record
CUSTOMER COMPLIANT RECORD
Date and Time of Compliant:
Source of Compliant
Organization:
Individual:
Nature of Compliant:
Contract Reference:
Validation:
Date and Time Contractor Informed of Compliant:
Action Taken by Contractor:
Received and Validated by:
ITEM NO SUPPLIES/SERVICES MAX
QUANTITY
UNIT UNIT PRICE MAX AMOUNT
0001 1 Job Aerial Roof Measurement and Analytics
FFP
Base Period - (3 - Years) The overall purpose of this proposed work is to photograph, analyze, and provide roofing reports in response to a significant weather event that causes extensive damage to dwellings in support of the ACI Blue Roof Mission.
FOB: Destination
MAX
NET AMT
ITEM NO SUPPLIES/SERVICES MAX
UNIT UNIT PRICE MAX AMOUNT
1001 UNDEFINED Job OPTION Aerial Roof Measurement Option 1
FFP
Option Period (2 years)- The overall purpose of this proposed work is to photograph, analyze, and provide roofing reports in response to a significant weather event that causes extensive damage to dwellings in support of the ACI Blue Roof Mission.
MAX
NET AMT
CONTRACT MINIMUM/MAXIMUM QUANTITY AND CONTRACT VALUE
The minimum quantity and contract value for all orders issued against this contract shall not be less than the minimum quantity and contract value stated in the following table. The maximum quantity and contract value for all orders issued against this contract shall not exceed the maximum quantity and contract value stated in the following table.
MINIMUM
MINIMUM
AMOUNT
MAXIMUM
QUANTITY
MAXIMUM
AMOUNT
1.00 $5,000,000.00 1.00 $5,000,000.00
DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND ORDER VALUE
The minimum quantity and order value for each Delivery/Task Order issued shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for each Delivery/Task Order issued shall not exceed the maximum quantity and order value stated in the following table.
MINIMUM
QUANTITY
MINIMUM
AMOUNT
MAXIMUM
QUANTITY
MAXIMUM
1.00 $5,000,000.00 1.00 $5,000,000.00
CLIN MINIMUM/MAXIMUM QUANTITY AND CLIN VALUE
The minimum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not be less than the minimum quantity(s) and CLIN value(s) stated in the following table. The maximum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not exceed the maximum quantity(s) and CLIN value(s) stated in the following table.
CLIN
QUANTITY
MINIMUM
AMOUNT
MAXIMUM
QUANTITY
MAXIMUM
0001 1.00 $5,000,000.00 1.00 $5,000,000.00
CLIN DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND CLIN ORDER VALUE
The minimum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not exceed the maximum quantity and order value stated in the following table.
CLIN
QUANTITY
MINIMUM
AMOUNT
MAXIMUM
QUANTITY
MAXIMUM
0001 1.00
$5,000,000.00
1.00
$5,000,000.00
INSPECTION AND ACCEPTANCE TERMS
Supplies/services will be inspected/accepted at:
CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY
0001 Destination Government Destination Government 1001 Destination Government Destination Government
DELIVERY INFORMATION
CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /
CAGE
0001 POP 01-JUN-2020 TO
31-MAY-2023
N/A CORPS OF ENGINEERS READINESS
BRANCH
MATT KRAJEWSKI
USAED, OMAHACENWO-OD-E
1616 CAPITOL AVE
OMAHA NE 68102-4901
402-995-2448
966527
1001 POP 01-JUN-2023 TO
31-MAY-2025
N/A (SAME AS PREVIOUS LOCATION)
966527
CLAUSES INCORPORATED BY REFERENCE
52.203-3 Gratuities APR 1984 52.203-11 Certification And Disclosure Regarding Payments To
Influence Certain Federal Transactions
SEP 2007
52.203-12 Limitation On Payments To Influence Certain Federal Transactions
OCT 2010
52.203-15 Whistleblower Protections Under the American Recovery and Reinvestment Act of 2009
JUN 2010
52.203-16 Preventing Personal Conflicts of Interest DEC 2011 52.203-17 Contractor Employee Whistleblower Rights and Requirement
To Inform Employees of Whistleblower Rights
APR 2014
52.203-18 Prohibition on Contracting With Entities That Require Certain Internal Confidentiality Agreements or Statements-- Representation
JAN 2017
52.203-18 Prohibition on Contracting With Entities That Require Certain Internal Confidentiality Agreements or Statements-- Representation
JAN 2017
52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements
JAN 2017
52.204-2 Security Requirements AUG 1996 52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber
Content Paper
MAY 2011
52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011
52.204-19 Incorporation by Reference of Representations and Certifications.
DEC 2014
52.204-22 Alternative Line Item Proposal JAN 2017 52.204-23 Prohibition on Contracting for Hardware, Software, and
Services Developed or Provided by Kaspersky Lab and Other Covered Entities.
JUL 2018
52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment.
DEC 2019
52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.
AUG 2019
52.209-10 Prohibition on Contracting With Inverted Domestic Corporations
NOV 2015
52.212-1 Instructions to Offerors--Commercial Items OCT 2018 52.212-2 Evaluation - Commercial Items OCT 2014 52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018 52.216-19 Order Limitations OCT 1995 52.216-22 Indefinite Quantity OCT 1995 52.222-17 Nondisplacement of Qualified Workers MAY 2014 52.222-37 Employment Reports on Veterans FEB 2016 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011 52.223-18 Encouraging Contractor Policies To Ban Text Messaging
While Driving
AUG 2011
52.225-25 Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications.
AUG 2018
52.229-3 Federal, State And Local Taxes FEB 2013 52.232-1 Payments APR 1984 52.232-11 Extras APR 1984 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business
Subcontractors
DEC 2013
52.233-1 Disputes MAY 2014 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.242-13 Bankruptcy JUL 1995 252.203-7000 Requirements Relating to Compensation of Former DoD
Officials
SEP 2011
252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD
Officials
NOV 2011
252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7012 Safeguarding Covered Defense Information and Cyber
Incident Reporting
DEC 2019
252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support
MAY 2016
252.204-7016 Covered Defense Telecommunications Equipment or Services -- Representation
DEC 2019
252.204-7017 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services -- Representation
DEC 2019
252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services
DEC 2019
252.216-7006 Ordering SEP 2019 252.232-7010 Levies on Contract Payments DEC 2006 252.237-7023 Continuation of Essential Contractor Services OCT 2010 252.237-7024 Notice of Continuation of Essential Contractor Services. OCT 2010 252.244-7000 Subcontracts for Commercial Items JUN 2013
CLAUSES INCORPORATED BY FULL TEXT
52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (JAN 2020)
(a)(1) The North American Industry Classification System (NAICS) code for this acquisition is 541370.
(2) The small business size standard is $16,500,000.
(3) The small business size standard for a concern which submits an offer in its own name, other than on a construction or service contract, but which proposes to furnish a product which it did not itself manufacture, is 500 employees.
(b)(1) If the provision at 52.204-7, System for Award Management, is included in this solicitation, paragraph (d) of this provision applies.
(2) If the provision at 52.204-7, System for Award Management, is not included in this solicitation, and the Offeror has an active registration in the System for Award Management (SAM), the Offeror may choose to use paragraph (d) of this provision instead of completing the corresponding individual representations and certifications in the solicitation.
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