Solicitation W81XWH20R0105.docx

W81XWH20R0105

Section SF 1449 - CONTINUATION SHEET

PWS

PERFORMANCE WORK STATEMENT (PWS)

SOFTWARE UPGRADES, INSTALLATION, MAINTENANCE, TRAINING AND SUPPORT SERVICES AS IT RELATES TO THE NOTOCORD TELEMETRY ACQUISITION SYSTEM

U.S. Army Medical Research Institute of Infectious Diseases (USAMRIID)

SECTION 1 PURPOSE

1.1. Introduction:

This Performance Work Statement (PWS) covers Maintenance and Support Services, Software Updates/Installation, Training and Support as it relates to the NOTOCORD Telemetry Acquisitions System.

1.2. Mission:

The United States Army Medical Research Institute of Infectious Diseases (USAMRIID) is located in Fort Detrick, MD. Since 1969, USAMRIID has served as the Department of Defense’s (DoD) lead laboratory for medical biological defense research. While our core mission is to protect the warfighter from biological threats, we also investigate disease outbreaks and threats to public health. Research conducted at USAMRIID leads to medical solutions – therapeutics, vaccines, diagnostics, and information – that benefit both military personnel and civilians. USAMRIID is a subordinate laboratory of the U.S. Army Futures Command. For the purposes of this contract, USAMRIID is requesting a service contract.

1.3. Background:

This contract shall provide for services rendered to Employees of the Bacteriology and Virology Divisions in the way of hardware/software installation and programming, maintenance services, training and support on critical Telemetry Acquisition Systems at the United States Army Medical Research Institute of Infectious Diseases (USAMRIID).

1.4. Scope

The Contractor shall provide to the software installation and programming, upgrades, maintenance services, training, support and documentation on all Notocord telemetry data acquisition systems at USAMRIID.

1.5. Organizational Conflict of Interest

1.5.1. Organizational Conflict of Interest (OCI) (Deliverable 1, Exhibit 1).

The USAMRDC has categorized all service procurements into one of the following three categories as defined below, for the purpose of identifying, avoiding or mitigating Organizational Conflicts of Interest (OCI) in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 9.5. These categories are defined as follows:

Category 1: Command Wide Internal Support: Services which, by their very nature, give the Contractor access to non-public procurement sensitive data about the contract requirements, other contractors’ proprietary information, or put the contractor in a position to influence the award decision on a contract in which they are participating. Services would be characterized as having access to Command Wide procurement sensitive information, or work that could likely have an influence over follow-on awards or contracts with subordinate directorates/Commands.

Category 2: Program Management Support: Services which assist USAMRDC in planning and managing an organization’s activities and programs. These include, for example: requirements analysis, acquisition support, budget planning and management, business process reengineering, program planning and execution support, and independent technical management support. Services would be characterized as having access to only Directorate or Subordinate Command level procurement sensitive information or work that would have little influence on follow-on requirements or requirements of other directorates/Subordinate Commands.

Category 3: Product Support. Services or end items required to meet the mission requirements of the organization’s activities and programs. These include, for example: concept exploration and development, system design, system development and integration, COTS procurement and integration, internal development testing, deployment, installation, operations, and maintenance. Services can be characterized as having little or no access to procurement sensitive information other than the immediate requirement and little chances of follow-on work that can be influenced by the immediate requirement.

OCI Certification. USAMRDC OCI Category 3 is applicable for this acquisition. The Contractor shall perform a thorough comparative analysis of the potential new work against all current and previous works performed in support of the USAMRIID organization and ascertain whether they have a possible conflict of interest. If there is a conflict of interest or the appearance of a conflict of interest, the Contractor shall provide a comprehensive OCI Mitigation Plan. The Contractor shall complete the OCI Certification at time of proposal submission (Deliverable 1, Exhibit 1).

1.5.2. Non-Disclosure Statement (NDS) (Deliverable 2, Exhibit 2). The contractor shall ensure that all contractor personnel are advised of nondisclosure policies as well as restrictions from communicating official business to media outlets. The contractor personnel may be required to sign specific non-disclosure statements as required by the contract. The contractor shall provide signed non-disclosure statements from each personnel assigned, prior to performing any services.

SECTION 2 GENERAL REQUIREMENT

2.1. Performance

2.1.1. Place of Performance

USAMRIID

1425 Porter Street Frederick, Maryland 21702

2.1.1. Period of Performance. This contract is for one (1) twelve (12) months Base Period and four (4) twelve (12) months Option Periods. The periods of performance for this contract are as follows:

2.2. Non-Personal Services

This PWS identifies services that are strictly non-personal in nature, as defined by Federal Acquisition Regulation (FAR) Part 37, Service Contracting. To ensure there is no appearance of any personal services, the Government shall neither supervise contractor personnel nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks or prepare work schedules for individual contractor personnel. It shall be the responsibility of the contractor to manage its personnel and to guard against any actions that give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contractor Officer (KO) immediately.

2.3. Contract Management

2.3.1. Government Management. The Contracting Officer’s Representative (COR) and Alternate Contracting Officer’s Representative (ACOR) for this contract will be appointed by the Contracting Officer (KO). The COR will serve as the primary point of contact for all activities and issues that occur under this contract. In the event that the COR is not available, the ACOR will assume the COR’s responsibilities.

2.3.2. Contractor Management. The contractor shall designate a single Program Manager (PM) to be the contractor’s authorized point of contact (POC) with the COR. The PM will be responsible for formulating and enforcing performance standards, assigning contractor schedules, reviewing performance quality, communicating policies, purposes, and goals to subordinates. This will include coordination with the KO and the COR to resolve any issues that may arise, trends relating to the contract, or proposed changes or modifications to the contract. The PM shall demonstrate capability in the overall management of complex tasks, and strong team building skills.

2.3.2.1. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor shall ensure that all contractor personnel are advised of their chain of command and who they should contact if they have questions.

2.3.2.4. The contractor shall provide a draft Quality Control Plan (QCP) (Deliverable 3) with their proposal and a final QCP no later than 15 days after contract award. The contractor shall prepare and adhere to a QCP describing how the contractor intends to manage the contract to achieve the established standards set forth in the Performance Standards Summary Matrix and the contractor’s QCP.

2.4. Reports

2.4.1. Reports and documents delivered by the contractor in the performance of this contract shall be considered Technical Data as defined in the applicable FAR clause 52.227-14, Rights in Data. All documentation shall reflect the latest version of the work product or activity, unless specifically directed otherwise by the Government. All documentation shall be prepared in accordance with (IAW) standard industry practices, ensuring electronically produced documents which reflect logical flow of material, tables of contents indexes and page numbering. Where applicable, the contractor’s attention is called to the availability of commercial, industry, federal, and military guides, instructions, and standards for many of the topics addressed in this PWS and under this contract.

2.4.2. Reports shall be provided to the COR by the Contractor during the initial submission, and then by quarterly status reports with both electronic and hard copies.

2.5. Training Requirements

2.5.1. Anti-Terrorism (AT) Level 1. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) with 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil.

2.5.2. iWATCH Training. The contractor and all associated subcontractors shall brief all employees on Fort Detrick iWATCH program, available on-line at http://www.detrick.army.mil/ready/iwatch.cfm. This locally developed on-line training will be used to inform contractor personnel of the types of behavior to watch for and instruct them how to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new contractor personnel commencing performance, with the results reported to the COR no later than 30 days after contract award.

2.6. Contractor Personnel, Disciplines, and Specialties

2.6.1. Duty Hours. Normal Business hours for USAMRIID operations are from 0800 thru 1600, Monday through Friday, Federal Holidays excluded.

2.6.1.1. Contractor personnel shall perform services during regular duty hours. Depending on the location can range from 0600 to 1800 hours, Monday through Friday. The 8 hour regular duty day will be determined by the Depot Chief and Shop Supervisor at each location. When the services require work at other on-site Government locations, an adjustment to the regular duty hours may be necessary.

2.6.1.2. The contractor shall not perform services on days designated as a Federal Holiday by Federal Status, Executive Order, Presidential Proclamation or Installation Commander.

2.6.1.3. Federal holidays are an exception to the regular duty hours. Any of the holidays listed below falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. The following is a list of legal federal holidays that services shall not be performed:

2.6.1.3.1. New Year’s Day, 1 January

2.6.1.3.2. Martin Luther King’s Birthday, 3rd Monday in January

2.6.1.3.3. President’s Day, 3rd Monday in February

2.6.1.3.4. Memorial Day, last Monday in May

2.6.1.3.5. Independence Day, 4 July

2.6.1.3.6. Labor Day, 1st Monday in September

2.6.1.3.7. Columbus Day, 2nd Monday in October

2.6.1.3.8. Veteran’s Day, 11 November

2.6.1.3.9. Thanksgiving Day, 4th Thursday in November

2.6.1.3.10. Christmas Day, 25 December

2.6.1.4. The contractor shall not perform services or report to work on days the Government or installation is closed due to local determinations relating to safety conditions, inclement weather conditions, national emergencies, energy conservation.

2.6.2. All Contractor Personnel dealing directly with Government personnel shall be able to communicate in English, both verbally, and in writing.

2.6.3. USAMRIID is a Restricted Area. All maintenance services, performed on-site at USAMRIID facilities, shall be accomplished by Field Service Engineers who are United States Citizens and/or have met security requirements. Unescorted access to the facility will require the Contractor to have undergone a satisfactory National Agency Check (NAC) investigation. The Contractor shall submit an SF85P to the USAMRIID Personnel Security Officer and verification of U.S. citizenship is required at that time. Additionally, access to areas containing select agents in which equipment covered in this PWS is located, will require the Contractor to upgrade their NAC investigation to a National Agency Check with Law and Credit Coverage (NACLAC) by submitting an SF86. Also, the contractor must submit a FD961 (security risk assessment form). Unescorted access will not be granted until approved by the Center for Disease Control (CDC). Until final approval is given for access, the Contractor shall be escorted into areas containing select agents.

2.6.4. The Contractor shall ensure that FSE’s and repair technicians are technically qualified and competent in the servicing of the equipment

2.6.5. Preventive maintenance and remedial repair scheduling shall be coordinated with the Medical Maintenance Branch and Suite Supervisor(s) (if equipment is located in containment), or the equipment operators with the approval of the Suite Supervisor. Coordination with equipment operators or Suite Supervisor(s) in containment suites may vary depending on who has authority to make arrangements in compliance with security and biosurety regulations. The names, phones numbers, and contact information for the Suite Supervisors and/or operators will be provided as needed.

2.6.6. The Contractor’s FSE shall park in the appropriately designated parking areas as determined by the COR. The Government will not invalidate or make reimbursement for parking violations of the Contractor under any condition.

SECTION 3: PERFORMANCE REQUIREMENTS

3.1. The contractor shall provide all necessary personnel required to perform services for the Medical Maintenance Department. The contractor shall provide Support Services on all Notocord Telemetry Data Acquisitions Systems. The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1.1. The telemetry data acquisition systems may require software installation, upgrades, programming and conversion. This applies to major and minor software versions released during the maintenance year.

3.1.2. Critical bug corrections upon request (defined as recurrent issues generated exclusively by the code developed by Contractor, leading to data loss or corruption, inability to acquire data or visually access all or part of the data, inability to display data via Microsoft Excel)

3.1.3. Technical support services may be required for the upkeep of telemetry data acquisition systems to ensure the integrity of accurate data collection during critical research studies using non-human primates. This includes, but not limited to:

· Priority hot line for urgent issues

· Problem diagnosis and software error identification

· Data analysis optimization

· Assistance with product installation and upgrade

· Assistance with software utilization

· Assistance in setting up and improving configurations for data acquisition and analysis

· Assistance in optimizing simple Microsoft Excel extraction models

· Guidance on hardware utilization and optimization

· Information on new software releases

3.1.4. The newly installed NOTOCORD-hem Evolution software for the ITS, DSI, and TSE Telemetry Acquisition Systems will include training and consultation services with GLP documentation. Experienced Technicians will document training for the USAMRIID personnel in how to set up and work with the NOTOCORD-hem evolution software and hardware on the ITS, DSI and TSE Telemetry Acquisition Systems, which acquires, analyzes and stores physiological data for the proper collection to be compiled for animal research projects supported by Defense Threat Reduction Agency (DTRA).

3.1.5. Contractor shall provide refresher training courses to Government personnel on a yearly basis or when COR deems appropriate to maintain the required technical expertise among the Telemetry users at USAMRIID. (Deliverable 4)

3.1.6. The Contractor shall, at a minimum, perform all scheduled services and conduct functional tests as prescribed by the OEM using a detailed services checklist. The completed checklist will be provided to the Government with the contractor’s Service Report. (Deliverable 5)

3.1.7. Service Reports shall be provided to the COR by the Contractor upon the completed service. The service report shall include, but not be limited to: The Contract Number (PO), a detailed description of the service(s) performed, replacement part information (if needed), the completion date and time, labor hours expended, and the name of the technician performing the service. Evidence of proper equipment performance such as calibration data, standardization data, charts, graphs, a service checklist etc., is also required upon completion of the service. (Deliverable 6)

3.1.8. The contractor will provide Quarterly Status Reports with both electronic and hard copies. These reports will include, but not be limited to: documentation for system hardware and software installation and programming, annual maintenance schedules, inspection, calibration, and revalidation of all ITS Telemetry Acquisition Systems at USAMRIID. (Deliverable 7)

3.1.9. The Contractor shall provide to the COR, for each billing period, their invoice for payment. The invoice may be used by the Government to aid in verifying the Contractor's performance. (Deliverable 8)

3.1.9. The Contractor shall not be penalized financially or otherwise for delays caused by the Government.

3.1.10. The Contractor shall be responsible for all items of Government equipment throughout the period of performance. The Contractor shall be responsible for any damage to Government owned equipment and property and shall replace or repair any property damaged due to a fault of the Contractor or his/her representatives. All such replacement or repair shall be at the Contractor's expense when approved by the KO.

3.1.11. The Contractor shall provide an impact analysis statement with an evaluation of the software changes for an upgrade to the most recent commercial version of the data acquisition software. The associated risk analysis will be based on software code modifications and the specific USAMRIID software configuration, in order to provide the necessary recommendations for validation. This task shall include a final report. (Deliverable 9)

INCLUSIONS: The Contractor shall provide repair or replacement of all software components including modules, to assure satisfactory operating performance of the Telemetry Acquisition System.

EXCLUSIONS: The following conditions are excluded from service under this contract: repair of damaged or malfunction of listed equipment resulting from abuse, accident, operator error, failure of other equipment or equipment operation in excess of design or environmental specifications; and repair due to neglect or failure to perform operator level maintenance as outlined in the instruction manual.

3.2. Performance Requirement Summary Matrix

Performance Requirement

Performance Standard

Acceptable Quality Level

Method of Surveillance and Frequency

3.3. Quality Assurance Surveillance Plan. Every DoD contract awarded for services in excess of $2,500.00 shall contain a Quality Assurance Surveillance Plan (QASP) as discussed in the FAR 46, Government Contract Quality Assurance. A QASP is a plan that specify the particular services the COR will inspect and the method(s) used to complete that surveillance. Each offeror shall digest the PWS in this RFP and offer a QASP associated therewith. The QASP shall be submitted as part of the offeror’s technical proposal. It will not be subjectively evaluated and rated. However, it may be discussed during the pre-award period for finalization prior to its inclusion in the awarded contract. (Deliverable 10)

SECTION 4: SPECIAL REQUIREMENT

4.1. Government Furnished Property

4.1.1. Government property and materials made available to the Contractor under the terms of this contract shall be for used only to meet the performance requirements of this contract.

4.1.2. The Government, at its election, may furnish consumable or expendable supplies consumed during a normal procedural sequence when necessary for the completion of the required maintenance services. Consumable or expendable supplies will only be provided for work accomplished at the Government site. The Contractor must identify any and all other materials that are considered consumable or expendable and the Government must agree to provide said consumable and/or expendable supplies.

4.1.3. The Government will provide the Contractor with all Government required forms and make available all Government publications referenced in this Performance Work Statement (PWS) when not normally available to the public or the Contractor. Final determination of availability rests with the Government.

4.1.3.1. Publications and Documents required for the completion of this contract are listed in PWS Section 6.2.

4.2. Contractor Furnished Property

4.2.1. The Government will not be responsible for damage or loss of the Contractor’s materials or personal belongings, brought onto Government property, due to fire, theft, accident, or other disaster.

4.2.2. The Contractor shall provide all service literature, reference publications, and diagnostic software to be used by contractor service technicians as required for the completion of the services in accordance with this PWS.

4.2.3. Parts, hardware, firmware, and software changes, substitutions and/or modifications that are not supported or authorized by the OEM are not permitted.

4.3. Security and Safety

4.3.1. Safety & Biosecurity Standards and Background Information

Established in 1969, USAMRIID has decades of experience operating containment laboratories and has provided extensive training and consultation to other agencies setting up their own facilities. USAMRIID considers the safety of its employees, neighbors, and the surrounding community its number one priority. USAMRIID’s Biosecurity Program is governed by a broad set of Federal, DoD and US Army regulations and policies. The program, which enables USAMRIID to safeguard both the biological materials we use in our laboratories and the personnel who work here, consists of the four key areas of biological safety, physical security, personnel reliability, and agent accountability.

There are four levels of biological containment, ranging from BSL-1, the lowest, to BSL-4, the highest. BSL-1 would be comparable to an open bench laboratory found in a school classroom—no special precautions would be needed. At BSL-2, USAMRIID employees wear laboratory coats and observe other basic precautions. For BSL-3 work, personnel are required to wear approved PPE and comply with established biosafety standards. Other personal protective equipment may be required as well, depending on the tasks to be performed. BSL-4 is the highest level of containment, and employees wear positive-pressure encapsulating suits and breathe filtered air as they work.

In addition, a combination of rigorous training, meticulous procedures, tight security, carefully designed structures, and elaborate and redundant operating systems is in place to protect laboratory workers. These measures also ensure the safety of those outside the suites. Investigators working in USAMRIID laboratories are and must be highly trained to follow and comply with established safety, biosafety and biosecurity procedures.

Investigators in the laboratories study tiny amounts of infectious agents and the diseases they cause in order to develop vaccines, treatments and diagnostic tools. USAMRIID's research involving infectious agents is reviewed and approved by the Institutional Biosafety Committee, the Animal Care and Use Committee, the Portfolio Review Committee, and other internal and external reviewers as applicable. No studies can take place without careful examination of all protocols to assess risks.

Personnel with the appropriate, government-required training and certification to operate in biocontainment environments are not readily available in the commercial marketplace and are unique to the extremely small number of laboratories worldwide that perform research in BSL-3 and -4. As described above, approved work in biocontainment suites and using biological select agents and toxins requires stringent background checks, health screening, enrollment in specialized reliability programs, and mentored hands-on training. It takes an extensive amount of time and government effort for a new staff member to become fully trained and operational, and there is inherent risk that new personnel will not meet the stringent security and reliability program requirements.

4.3.2. USAMRIID considers the safety of its employees, neighbors, and the surrounding community its number one priority. USAMRIID’s Biosecurity Program is governed by a broad set of Federal, DoD and US Army regulations and policies, which enables USAMRIID to safeguard both the biological materials used in the laboratories as well as the personnel who work here. USAMRIID is frequently inspected by those regulating agencies, and successful completion of those inspections is required for USAMRIID to continue its operation. It is therefore critical that all employees, including contractor employees, meet standards and maintain compliance with all regulations, policies, and procedures that have been instituted for their protection and the protection of others. Security, training, and other requirements may be subject to change based upon changes in regulations and policies, and the Contractor shall be immediately responsive to those changes.

4.3.3. Workplace Safety. The Contractor must be able to maintain a safe workplace and comply with all Occupational Health and Safety Rules and Regulations.

4.4. Proprietary Information Assurance and Security.

The contractor shall comply with Office of Management and Budget (OMB) Circular A-130, “Management of Federal Information Resources,” which requires Certification and Accreditation (C&A) of all federal information systems every three (3) years at a minimum or as changes that require re-accreditation occur. This C&A requirement ensures the effective safeguarding of sensitive but unclassified (SBU) data against unauthorized modification, disclosure, destruction, and denial of service, as directed by the DoD.

4.4.1. The contractor shall protect all data in the strictest confidence; prevent the unauthorized duplication, use and disclosure of information that is subject to the Privacy Act of 1974, HIPAA IAW applicable statutory, regulations, local policies and procedures.

4.4.2. All data received, processed, evaluated, loaded, and created as a result of this contract shall remain the sole property of the Government and shall be returned to the Government at the conclusion of the contract unless the contracting officer grants specific exception.

4.4.3. The contractor is prohibited from appropriation, disclosure, or unauthorized use of proprietary information that is acquired in the execution of this contract.

4.4.4. All products including files, software, and other information, which are created, produced or developed during the period of performance is the property of the Government and shall be returned unless the Government grants the contractor permission to retain the materials and products for continued development or publication.

4.4.5. The Contractor shall protect all For Official Use Only (FOUO) and unclassified information involved in the performance under this contract.

4.4.6. The Contractor shall not possess or store classified information at the contractor’s facility; therefore, level of safeguarding required is not applicable to this contract.

4.5. Installation Access & Security

4.5.1. All visitors must enter through the Nallin Gate which is open 24 hours per day, seven (7) days per week. Contractors are to provide proof of identification to the Fort Detrick security staff at the Visitor Center located at the Nallin Gate. A Criminal History Check will be conducted on all Contractor and subcontractor employees requiring base access. Acceptable forms of Government issued identification include a passport or Driver’s License that complies with the REAL ID ACT. Non-U.S. citizens visiting Fort Detrick will require a Federal employee escort onto the Base. Non-U.S. Citizens visiting or working at USAMRIID will require MRDC approval. Vehicles entering the Base will be searched before being allowed to enter the Base. In addition to your vehicle, the trunk, boxes, bags, or other items located in the vehicle is subject to search. Federal law prohibits the following items on Federal property: firearms, explosives, archery equipment, dangerous weapons, knives and blades over 2 ½ inches, alcoholic beverages and open containers of alcohol. No photographs may be taken while on Fort Derick. Cell phones may be used while driving only if hands free.

4.5.2. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures provided by the Government representative. The Contractor shall return all issued U.S. Government Common Access Cards, installation badges, access badges to the COR when the Contract is completed or when a Contractor employee no longer requires access to the installation and facility as defined in the contract.

4.5.3. Force Protection Condition (FPCON) impact on work levels. The Contractor employees must comply with all personal identity verification requirements as directed by DoD, and local policy. In addition to the changes otherwise authorized by the changes clauses of this contract, should the FPCON change, the Government may require changes in Contractor security matters or process. IAW DoDI 2000.16, the FPCON is defined as follows:

FPCON ALPHA. This condition applies when there is a general threat of possible terrorist activity against personnel and facilities, the nature and extent of which are unpredictable, and circumstances do not justify full implementation of FPCON BRAVO measures. However, it may be necessary to implement certain measures from higher THREATCONS resulting from intelligence received or as a deterrent. The measures in this THREATCON must be capable of being maintained indefinitely.

FPCON BRAVO. This condition applies when an increased and more predictable threat of terrorist activity exists. The measures in this THREATCON must be capable of being maintained for weeks without causing undue hardship, affecting operational capability, and aggravating relations with local authorities.

FPCON CHARLIE. This condition applies when an incident occurs or intelligence received indicating some form of terrorist action against personnel and facilities is imminent. Implementation of measures in this THREATCON for more than a short period probably will create hardship and affect the peacetime activities of the unit and its personnel.

FPCON DELTA. This condition applies in the immediate area where a terrorist attack has occurred or when intelligence has been received that terrorist action against a specific location or person is likely. Normally, this THREATCON is declared as a localized condition.

4.5.4 Contractors That Do Not Require CAC, But Require Access to a DoD Facility or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, IAW status of forces agreements and other theater regulations.

4.5.5 Unclassified Contract Security Requirements: The contractor shall ensure all personnel performing under this contract have a favorable National Agency Check with written inquires (NACI), including a favorable completion of Federal Bureau of Investigation (FBI) fingerprint check, which the ACOR will coordinate with the United States Army Garrison (USAG) Fort Detrick Security office prior to performance start date. The security requirements shall be maintained for the life of the contract, and citizenship shall be verified by presenting an original birth certificate or a U.S. passport or the original Naturalization Certificate to the USAG Fort Detrick Security office at the time of in processing for all contract personnel assigned to the contract. In order to maintain the security requirements any derogatory information, to include law enforcement issues, mental health issues, or alcohol/drug related issues shall be reported to the COR, ACOR, and USAG Fort Detrick Security Office.

SECTION 5 DELIVERABLES

5.1. Deliverables. The contractor shall provide the following deliverable as listed

SECTION 6: APPLICABLE DIRECTIVES, REGULATIONS, AND POLICIES

6.1. Environmental Requirements

6.1.1. Mandatory Compliance. Occupational Safety and Health Act and AR 200-1 Environmental Protection and Enhancement.

6.1.2. Non Mandatory Documents. Additional DoD and Army environmental program and regulations are available on-line at http://aec.army.mil. Error! Hyperlink reference not valid.

6.2. Mandatory/Advisory Compliance

Mandatory

Advisory

SECTION 7 DEFINITIONS AND ACRONYMS

7.1. Definitions

7.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

7.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. The Contracting Officer is the only individual who can legally bind the government.

7.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

7.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

7.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

7.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

7.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

7.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

7.1.10. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

7.1.11. SCHEDULED SERVICE. Those services routinely performed on a scheduled basis at set intervals. The categories of scheduled services are: maintenance, calibration, and revalidation. Scheduled services shall include, but are not limited to, the following when applicable:

· Cleaning and lubricating the equipment.

· Reviewing the operating system software diagnostics to ensure that the system is operating to the manufacturer’s specifications.

· Calibrating the equipment.

· Performing remedial maintenance.

· Testing and replacing faulty and worn parts or parts which are likely to fail prior to the next service visit.

· Measuring and adjusting and calibrating as necessary for optimal performance and quality.

· Inspecting cables and electrical wiring for wear and fraying and replacing where indicated.

· Inspecting, and replacing where indicated, all mechanical components including, but are not limited to: mounting hardware, support devices, cables, chains, belts, bearings and tracks, interlocks, clutches, motors, and keyboards.

· Returning the equipment to the operating condition defined in the OEM’s published specifications.

· Providing documentation of services provided.

7.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

7.1.12. WORK DAY. The number of hours per day the contractor provides services IAW the contract.

7.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

7.2. Acronyms

The acronyms listed below will assist in recognizing certain key words, phrases, or departments as defined in the contract, as well as any forthcoming dialogue with the contractor.

7.3. Related Documents

· Organizational Conflict of Interest

· Non-Disclosure Statement

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

2.1. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The purpose of this section is to define performance evaluation procedures. The Surveillance Plan describes what the government will survey. The absence of any contract requirement from the QASP shall not detract from its enforceability nor limit the rights or remedies of the government under any other provision of this contract, including the clauses entitled, “Inspection of Services” and “Default.” The government has the right to inspect all services required in the contract.

2.1.1. The Performance Requirement is set forth in Column #1.

2.1.2. The Performance Standard is set forth in Column #2.

2.1.3. The Acceptable Quality Level for each Requirement is set forth in Column #3.

2.1.4. The Surveillance Method and Frequency for each requirement is set forth in Column #4.

2.2. GOVERNMENT QUALITY ASSURANCE. Contractor performance will be compared to the Contract Performance Standards and the QASP. The government may use a variety of surveillance methods to evaluate the contractor’s performance to determine if it meets the contract standards. The methods used on the contract are:

2.2.1. One Hundred Percent Inspection of the output items.

2.2.2. Periodic Inspection of the processes or output items.

2.2.3. Customer Complaints

2.2.4 Random Sampling

2.3. PERFORMANCE EVALUATION. Performance of a service will be an evaluation to determine whether or not it meets the performance threshold of the contract. When the performance threshold is not met, a Contract Discrepancy Report (CDR) will be issued to the contractor by the Contracting Officer’s Representative (COR). The contractor shall respond to the CDR by completing the form and returning it to the COR within 15 calendar days of receipt.

2.4. QUALITY ASSURANCE SURVEILLANCE PLAN TABLE

Performance Requirement

Performance Standard

Acceptable Quality Level

Method of Surveillance and Frequency

CMRA

CONTRACTOR MANPOWER REPORTING (CMR)

The contractor shall report ALL contractor labor hours (including subcontractor labor) required for performance of services provided under this contract for the USAMRIID via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: www.ecmra.mil . Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

The four Service components user accounts and system data were merged and transferred to the new consolidated Enterprise Contractor Manpower Reporting Application (ECMRA) effective 1 October 2017 at www.ecmra.mil .

Contractors may direct questions to the new ECMRA Support Desk at dod.ecmra.support.desk@mail.mil or obtain detailed instructions from the CMR Contractor Manpower Reporting User Guide available on the new ECMRA website www.ecmra.mil.

The Order Data tab on the CMRA Contractor Data Entry website asks for the “Requiring Activity Unit Identification Code” (UIC). This is the UIC of the USAMRMC or other USAMRAA Supported activity or organization (such as DHS), the Requiring Activity that would be performing the mission if not for the contractor. This is not necessarily the Contracting Office, Contracting Administrative Office, or Funding Source. The UIC is not the same as the Department of Defense Activity Address Code (DODAAC).

The UIC of the Requiring Activity for USAMRIID is W4GPAA.

NON-DISCLOSURE

Non-Disclosure Agreement for Contractor Employees and Subcontractors I, __________, am an employee of or a subcontractor to [Company Name] , a Contractor acting under contract to the Injury Biomechanics and Protection Group under Contract No. TBA. I understand that in the performance of this task, I may have access to sensitive or proprietary business, technical, financial, and/or source selection information belonging to the Government or other Contractors. This information includes, but is not limited to, cost/ pricing data; Government spend plan data; Planning, Programming, Budgeting and Execution (PPBE) documents and information, as defined in DoD Directive 7045.14; Contractor technical proposal data; independent government cost estimates; negotiation strategies and Contractor data presented in negotiations; contracting plans and statements of work. I agree not to use, discuss, divulge, or disclose any such information or data to any person or entity except those persons directly concerned with the use or performance of this delivery order. I have been advised that the unauthorized disclosure, use or negligent handling of the information by me could cause irreparable injury to the owner of the information. The injury could be source sensitive procurement information of the government or proprietary/trade secret information of another company.

I understand that the United States Government may seek any remedy available to it to enforce this Agreement, including, but not limited to, application for a court order prohibiting disclosure of information in breach of this agreement. Court costs and reasonable attorney fees incurred by the United States Government may be assessed against me if I lose such action. I understand that another company might file a separate claim against me if I have misused its proprietary information.

In the event that I seek other employment, I will reveal to any prospective employer the continuing obligation in this agreement prior to accepting any employment offer.

The obligations imposed herein do not extend to information/data which is:

a. in the public domain at the time of receipt or it came into the public domain thereafter through no act of mine;

b. disclosed with the prior written approval of the USAARL designated Contracting Officer;

c. demonstrated to have been developed by [Company Name] , or me independently of disclosures made hereunder;

d. disclosed pursuant to court order, after notification to the USAARL designated Contracting Officer;

e. disclosed inadvertently despite the exercise of the same reasonable degree of care a party normally uses to protect its own proprietary information.

I have read this agreement carefully and my questions, if any, have been answered to my satisfaction.

(Signature)

Organization

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