Solicitation - W81K0026RA051.pdf
PDF 3 MB Posted
- Attached to
- Ground Ambulance Services at Ft. Polk, LA
- Solicitation number
- W81K00-26-R-A051
- Issued by
-
Department of the Army Medical Command
About this file
This is a Women-Owned Small Business (WOSB) Solicitation for Ground Ambulance Services (Solicitation Number W81K0026RA051) issued by the Department of the Army Medical Command for Bayne-Jones Army Community Hospital at Fort Polk, Louisiana. The contract requires the contractor to provide comprehensive ground ambulance emergency response and transport services for two ambulances operating 24 hours per day, 7 days per week, 365 days per year, including staffing with Emergency Medical Technicians (EMTs), Paramedics, an EMS Medical Director, and a Senior Paramedic/On-Site Program Manager. The base contract includes ten line items for various staffing categories (5 FTE Paramedics, 6 FTE EMTs, 0.5 FTE Medical Director, and 1 FTE Senior Paramedic), with hourly pricing on a Firm Fixed Price basis, plus four optional one-year periods with corresponding line items. The place of performance is Fort Polk and Fort Polk Operational Area-Ranges in Louisiana, with proposals due by 8:00 AM CDT on October 21, 2026, and questions due by September 24, 2026.
The Performance Work Statement establishes detailed requirements including quality control plan development, personnel credentialing and background investigation compliance, 24/7 operational readiness, compliance with Louisiana EMS regulations and Army medical protocols, and adherence to security requirements including Common Access Card processing and anti-terrorism training. The contractor must furnish housing accommodations for staff maintaining 24-hour coverage, First Due ePCR solution for patient records, three iPads for data transfer, and other specified items, while the Government provides ambulance vehicles, medical equipment, communications systems, facilities, and utilities. Key qualifications require all healthcare personnel to hold current, unrestricted paramedic or EMT licenses, complete comprehensive immunizations and health screenings, and comply with credentialing, privileging, and background check requirements. The contract is set aside for Women-Owned Small Businesses and incorporates FAR clauses 52.212-1, 52.212-3, 52.212-4, and 52.212-5 for commercial products and services.
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WOMEN-OWNED SMALL
BUSINESS (WOSB)
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
1. REQUISITION NUMBER PAGE 1 OF
2. CONTRACT NUMBER 3. AWARD/EFFECTIVE
DATE
4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE
DATE
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/
LOCAL TIME
9. ISSUED BY
13b. RATING
14. METHOD OF SOLICITATION
CODE
15. DELIVER TO 16. ADMINISTERED BY CODE
18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/
OFFEROR
CODE
FACILITY
CODE
CODE
TELEPHONE NUMBER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN
OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK
BELOW IS CHECKED
REQUEST
FOR QUOTE
(RFQ)
INVITATION
FOR BID
(IFB)
REQUEST
FOR
PROPOSAL
(RFP)
SEE ADDENDUM
19.
ITEM NUMBER
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH
AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND
ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS
SPECIFIED
29. AWARD OF CONTRACT: REFERENCE OFFER
DATED . . YOUR OFFER ON SOLICITATION
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR
30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 11/2021)
Prescribed by GSA - FAR (48 CFR) 53.212
10. THIS ACQUISITION IS UNRESTRICTED OR
NORTH AMERICAN
INDUSTRY CLASSIFICATION
STANDARD (NAICS):
SIZE STANDARD:
13a. THIS CONTRACT IS A
RATED ORDER UNDER
THE DEFENSE PRIORITIES
AND ALLOCATIONS
SYSTEM - DPAS (15 CFR 700)
SET ASIDE: % FOR:
11. DELIVERY FOR FREE ON
BOARD (FOB) DESTINATION
UNLESS BLOCK IS MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
ARE ARE NOT ATTACHED
ARE ARE NOT ATTACHED
27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3
AND 52.212-5 ARE ATTACHED. ADDENDA
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
8(A)
ECONOMICALLY
DISADVANTAGED
WOMEN-OWNED SMALL
BUSINESS (EDWOSB)
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
(SDVOSB)
HUBZONE SMALL
BUSINESS
SMALL BUSINESS
NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.
calls)
Section A - Solicitation/Contract Form
Ground Ambulance ServicesInstrument Name:
Product Service Code : Q529
W81K0026RA051
Section B - Supplies or Services & Prices or Costs
Additional Information/Notes
Item Supplies/Service Quanti ty
Unit Unit Price Amount
0001 EMT - Paramedic - 5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
7,300 Hours
0002 EMT - Paramedic - 5 FTE - Excess /Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
187.5 Hours
0003 EMT - Paramedic - 5 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
3,650 Hours
0004 EMT - Basic - 6 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
8,760 Hours
0005 EMT - Basic - 6 FTE - Excess/Call Back
Product Service Code: Q529
225 Hours
Pricing Arrangement: Firm Fixed Price
0006 EMT - Basic - 6 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
4,380 Hours
0007 EMS Medical Director - 0.5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
480 Hours
0008 Senior Paramedic/On-Site Program Manager - 1 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
1,460 Hours
0009 Senior Paramedic/On-Site Program Manager - 1 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
37.5 Hours
0010 Senior Paramedic/On-Site Program Manager - 1 FTE - On-Call
Product Service Code: Q529
730 Hours
Option Line Item
EMT - Paramedic - 5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
14,600 Hours
Option Line Item
EMT - Paramedic - 5 FTE - Excess /Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
375 Hours
Option Line Item
EMT - Paramedic - 5 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
7,300 Hours
Option Line Item
EMT - Basic - 6 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
17,520 Hours
Option Line Item
EMT - Basic - 6 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
450 Hours
Option Line Item
EMT - Basic - 6 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
8,760 Hours
Option Line Item
EMS Medical Director - 0.5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
960 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
2,920 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
75 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
1,460 Hours
Item
EMT - Paramedic - 5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
14,600 Hours
Option Line Item
EMT - Paramedic - 5 FTE - Excess /Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
375 Hours
Option Line Item
EMT - Paramedic - 5 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
7,300 Hours
Option Line Item
EMT - Basic - 6 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
17,520 Hours
Option Line Item
EMT - Basic - 6 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
450 Hours
Option EMT - Basic - 6 FTE - On-Call 8,760 Hours
Item
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
Option Line Item
EMS Medical Director - 0.5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
960 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
2,920 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
75 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
1,460 Hours
Option Line
EMT - Paramedic - 5 FTE 14,600 Hours
Item
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
Option Line Item
EMT - Paramedic - 5 FTE - Excess /Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
375 Hours
Option Line Item
EMT - Paramedic - 5 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
7,300 Hours
Option Line Item
EMT - Basic - 6 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
17,520 Hours
Option Line Item
EMT - Basic - 6 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
450 Hours
Option Line Item
EMT - Basic - 6 FTE - On-Call
Product Service Code: Q529
8,760 Hours
Option Line Item
EMS Medical Director - 0.5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
960 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
2,920 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
75 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
1,460 Hours
Option Line Item
EMT - Paramedic - 5 FTE
Product Service Code: Q529
14,600 Hours
4001 Pricing Arrangement: Firm Fixed
Option Line Item
EMT - Paramedic - 5 FTE - Excess /Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
375 Hours
Option Line Item
EMT - Paramedic - 5 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
7,300 Hours
Option Line Item
EMT - Basic - 6 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
17,520 Hours
Option Line Item
EMT - Basic - 6 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
450 Hours
Option Line Item
EMT - Basic - 6 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
8,760 Hours
Item
EMS Medical Director - 0.5 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
960 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
2,920 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - Excess/Call Back
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
75 Hours
Option Line Item
Senior Paramedic/On-Site Program Manager - 1 FTE - On-Call
Product Service Code: Q529
Pricing Arrangement: Firm Fixed Price
1,460 Hours
Section C - Description/Specifications/Statement of Work
PERFORMANCE WORK STATEMENT (PWS)
GROUND AMBULANCE SERVICES
BAYNE-JONES ARMY COMMUNITY HOSPITAL
U.S. ARMY MEDICAL DEPARTMENT ACTIVITY (MEDDAC)
FORT POLK OPERATIONAL AREA - RANGES, FORT POLK, LOUISIANA
Part 1
General Information
1. General: This is a non-personal services contract, as defined in Federal Acquisition Regulation (FAR) 37.101, it is expressly agreed and understood that the services rendered by a contract service provider are rendered in their capacity as an independent Contractor or employee of any independent company that may be a party to this contract. The Government may evaluate the quality of services provided but retains no control over the professional aspects of the services rendered. The Contractor shall be solely liable for and expressly agree to indemnify the Government with respect to any liability producing acts or omissions by its personnel or agents.
This contract does not create an employer-employee relationship between the Government and any corporation, partnership, business association or other party or legal entity with which the individual contract service provider may be associated. Contract personnel rendering services are not subject, either by the contract terms or by the manner of its administration, to the supervision and control usually prevailing in relationship between the Government and its employees.
1.1 Description of Services/Introduction: The Contractor shall include all functions, tasks and responsibilities normally performed by a ground ambulance emergency response and transport organization for (2) ground ambulances 24 hours a day, 7 days a week, 365 or 366 days a year providing an Emergency Medicine physician medical director, Emergency Medical Technicians (EMT), Paramedics, and a Senior Level Paramedic that shall serve as an On-Site Program Manager in support of U.S. Army Medical Department Activity (MEDDAC) Fort Polk Operational Area-Ranges, Fort Polk, Louisiana as outlined in the Performance Work Statement (PWS).
1.2 Background: The Ground Ambulance Services shall include but are not limited to: advanced life support emergency medical service, transports to and from aero-medical evacuation sites, and field ambulance services as defined in Army Regulation (AR) 40-3, Chapter 13 - Emergency Medical Services. The AR can be found at http://www.apd.army.mil. The Contractor shall provide personnel who are competent, qualified, and adequately trained to perform the assigned duties.
1.3 Scope: The Contractor shall provide non-personal service(s). This contract includes all functions, tasks and responsibilities normally performed by a ground ambulance emergency response and transport organization. The Contractor shall operationally staff two (2) ground ambulances 24 hours a day, 7 days a week, 365 days a year. In addition to responding to emergencies, Contractor Health Care Provider (HCP) shall be tasked to train and respond to emergency exercises in support of Fort Polk and Range operations. The Contractor shall comply with all applicable laws and regulations, including but not limited to Federal Law and Louisiana State Law(s), Occupational Safety and Health Administration (OSHA) regulations, US Army, and installation regulations.
1.4 Objectives: Provide Ground Ambulance Staffing services to support U.S/ Army Medical Department Activity (MEDDAC) and Fort Polk Operational Area-Ranges. The Contracted Emergency Medical Services (EMS) Medical Director is responsible for providing medical oversight to the EMT, Paramedic and Senior Level Paramedic regarding aspects of patient care including scope of practice, use of Army EMS protocols, standing orders, quality assurance, and improvement. The Contractor shall provide all personnel with daily supervision and other items as defined in this Performance Work Statement except for those items specified as Government Furnished Property (GFP). The Contractor shall perform and adhere to the standards in this contract and accordance with all applicable law and policies. See the standards in Technical Exhibit B for healthcare worker standards.
1.5 General Information:
1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.
The Contractor's Proposed comprehensive QCP shall be submitted electronically within thirty (30) calendar days after date of contract award to the Contracting Officer (KO) through the Contracting Officer Representative (COR) and within five (5) working days when changes are made.
The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within (5) calendar days. If the Government has provided comments, the Contractor shall then have (5) calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer's acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than (5) calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP shall include and answer the following to be acceptable:
(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;
(b) How the Contractor shall monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);
(c) How the Contractor shall monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract's clauses;
(d) How the Contractor shall monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes /approvals throughout contract performance;
(e) How the Contractor shall ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);
(f) How the Contractor shall inventory and track maintenance of all Government Provided Equipment / Materials;
(g) How the Contractor shall identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and
(h) How the Contractor shall file and save all Quality Control related documents for the life of the contract plus 5 years.
(i) Shall possess an unrestricted paramedic license from the State of Louisiana and be in full compliance at the start and for the duration of the contract.
1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance immediately of identifying those issues. Verbal reports shall be followed up by written reports within two (2) calendar days.
1.5.1.3 The Contractor shall provide management and operation plans (safety procedures, staff training plans, etc.) to include start up time needed between notice of award and start of service.
1.5.1.4 The Contractor shall provide a Contingency Plan detailing provisions for inclement weather, breakdown, insufficient drivers and emergency evacuation.
1.5.2 Quality Assurance: The Government will evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).
1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)
deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.
1.5.3.1 U.S. Holidays: Work shall be performed on U.S. federally recognized holidays occurring during the normal work week unless otherwise directed by the Contracting Officer.
NOTE: U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday; holidays falling on a Sunday shall be observed on the following Monday.
New Year's Day (Observed 1 January)
Martin Luther King Jr's Birthday (Observed the third Monday in January)
Presidents' Day (Observed the third Monday in February)
Memorial Day (Observed the last Monday in May)
Juneteenth (Observed 19 June)
Independence Day (Observed 4 July)
Labor Day (Observed the first Monday in September)
Columbus Day (Observed the second Monday in October)
Veterans Day (Observed 11 November)
Thanksgiving Day (Observed the fourth Thursday in November)
Christmas Day (Observed 25 December)
1.5.4 Operating Hours: The contractor shall provide services 24 hours a day, 7 days a week, 365 days a year, to include Federal holidays, regardless of national emergencies. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring or terminating personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0730 to 1630, and days Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. .
1.5.4.2 Government Facility Operating Hours: The Government facility operating hours is 24/7 operations. The Government facility is may be opened during local or national emergencies, administrative closings, or similar Government directed facility closings. The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.
1.5.4.3 Contractor Support Hours: The Contractor shall provide support to accommodate the 24 /7operations (including Federal Holidays and Government Designated training holidays).
1.5.4.3.1 Contractor Work Plan: The duty schedules will be such as to staff the two-ambulance unit
(s) at United States Army Medical Activity (MEDDAC), Ft. Polk. Coverage for two (2) stations will be a 24 hours per day, 7 days per week, and 365/366 days per year.
1.5.5 Place of Performance: The work to be performed under this contract will be performed at Fort Polk, and Fort Polk Operational Area - Ranges Fort Polk, LA, as outlined in this Performance Work Statement (PWS).
1.5.6 Field Hours: This is aside from the normal duty schedules of providing ground ambulance support and is additional coverage in support of Fort Polk events. The field hours are designated for providing ground ambulance services for (1) ambulance to include all functions, tasks and responsibilities outlined in this PWS however on an hourly basis depending on how long the events are and will be scheduled with advance notice to the vendor. The additional ambulances required for these field hours will be provided for these events by the government when scheduled and are separate ambulance units from the (2) ambulance units provided for the normal 24 hours, 7 days a week schedule. The ground ambulance services shall be available to ensure the safety of the Service Members, Civilians, and Families in case an emergency arises during such events.
These events may include, but not limited to: MASCAL Exercises, Garrison sponsored MWR and community events, etc. The contractor may not use this contract to provide services to the
Department of Veteran Affairs for the purpose of IFTs, the Department of Health and Human Services, the Department of Homeland Security immigration requirements or State Department refugee requirements.
1.6 Security Requirements: The following information is provided on security related matters.
1.6.1 Security Program The MTFs are on restricted access military installations. HCPS shall not begin performance until the complete documentation for a Personnel Background Investigation has been submitted. An Identification (ID) badge, the Common Access Card (CAC) and the vehicle registration will not be issued until complete documentation has been submitted to the appropriate Installation, MTF, or other Security Manager(s), as required at the facility. The CAC card is required for access to Government computer databases and also is presented to the security guards when entering the military installation. If a background investigation results in an unfavorable finding, the COR or Contracting Officer will notify the Contractor and the Contractor personnel shall not be granted access to the facility, will not be allowed to perform services at the facility, and shall return identification badges, CAC cards, and other items previously issued by the government in accordance with DoDM 1000.13-M-V1.
a. Upon award of the contract, the Contractor shall immediately contact the COR for processing procedures to meet the security requirements, for information needed to access the installation /MTF initially, as well as in-processing forms.
1.6.2 Personnel Security Clearance Requirements: IAW DHA Policies, Installation Security Office will submit all background investigations on prospective contract HCPs requiring Common Access Cards (CAC), network access.
a. Upon notification, the Provost Marshal Office will conduct background checks on all other contract HCP personnel when there isn't a requirement for CAC and/or IT requirements in the contract.
b. Complete disclosure of any past incidents in the contract HCP professional duties or of incidents which might be considered to impact his/her professional standing, such as charges (unless acquitted) involving felonies or misdemeanors (other than minor traffic violations), is a necessary part of the competency process. This disclosure shall also specifically include reports of any actions, claims, charges, of malpractice ever brought against the contract HCP (either individually or as a part of a group), as well as the outcome (or current status) of any such case. The governing policy is DHAPM 6025.13, volume 4 in regard to healthcare provider credentialing and privileging.
c. Contract HCP is advised to make full disclosure under this paragraph as a condition of employment. Failure to make a full disclosure will result in a determination that the provider's services were unsatisfactory.
d. List of Excluded Individuals and Entities (LEIE). For any provider (privileged and non-privileged) within the DoD, the List of Excluded Individuals and Entities (LEIE) on the Health and Human Services website (http://oig.hhs.gov/exclusions/exclusions_list.asp) must be queried to determine if the provider has been excluded from participation in Federal Health Programs. If the provider's name appears on this list, the provider is disqualified from working for the DoD, in any capacity.
e. Criminal History Background Check (CHBC). Contract workers involved in the delivery of health care to patients under the age of 18 must undergo a Child Care National Agency Check and Inquiries (CNACI) as part of a CHBC as stated in Procedures, Enclosure 3 of DoDI 1402.05.
1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information /data and obtain required documentation or clearances will be grounds for denying access to U.S.
installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all personnel, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.
a. The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm's failure to comply with Installation Access Control System (IACS) processing requirements.
b. The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor personnel no longer requires access.
1.6.3.4 Common Access Cards (CAC) and CAC Log: The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR after the personnel is cleared to provide services. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII).
1.6.4 Background Checks: In accordance with (JAW) Army Regulation 525-13, paragraph 5-19, all prospective contract HCPs will undergo a verification process to determine the trustworthiness and suitability prior to being granted access to federal property. Limited access with escort may be granted (at the installation's discretion) for an interim period while investigations are being conducted.
1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor personnel may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the personnel should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor's replacement of the personnel with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace personnel whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the the COR and the Requiring Activity Manager of each favorable background check within 48 hours of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the COR and the Requiring Activity Manager of each unfavorable background check within 48 hours of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.
1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW AR 190-5- Physical Security Program.
1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.
1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any incidents of lost or duplicate keys to the COR. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Provost Marshall, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor's personnel. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Department Chief and/or Supervisor. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.
1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the
Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.
1.9 Contracting Officer's Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.
1.10 Key Personnel: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties shall identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.11 Identification of Contractor Personnel: Contractor personnel shall be easily identifiable through the display of badges. The Contractor (to include subcontractors) shall provide each of their personnel an easily readable identification badge. The badge shall include the personnel's name, the Contractor's company name, the functional area of assignment, and a recent color photograph of the personnel. Companies with U.S. Government contracts will require their personnel to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of personnel. A listing of issued ID cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect Contractor personnel changes.
1.11.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges and must clearly reflect the level of provider EMT or Paramedic. (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)
1.12 Reserved
1.13 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government.
These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.14 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.15 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil /resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.
1.16 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor's OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the
Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.17 Reserved
1.18 Reserved
1.19 Reserved
1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. Phase In/Phase Out Period are at no cost to the Government.
1.21 Safety: The Contractor personnel shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA).
1.23 Required Training: The following provides information on training requirements.
1.23.1 Anti-Terrorism (AT) Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website: http://jko.jten.mil.
If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 30 days after completion of the training.
1.23.2 OPSEC Training: All Contractor , including subcontractors, shall complete Level I OPSEC training within 30 days of employment under this contract. Verification of the training shall be provided to the COR within 30 days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel shall complete refresher training every 12 months. Verification of the training shall be provided to the COR within 30 days after completion of the training.
If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 30 after completion of the training.
1.23.3 iWATCH Training: The contractor and all associated subcontractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 15 calendar days after contract award.
1.23.4 Information Assurance (IA) Training
1.23.4.1 All Contractor healther care personnel, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Verification of the training shall be provided to the COR within 30 days after completion of the training.
1.23.4.2 All Contractor health care personnel, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .
1.23.5 Personally Identifiable Information (PII): Contractor personnel, including subcontractors, performing services under this contract with access to PII and Government information shall complete "Identifying and Safeguarding PII" within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its health care personnel no later than five (5) days after completion. Training is available at http://iatraining.disa.mil/eta/piiv2 /launchPage.html
1.24 Government Property and Services: Government Furnished Property will be provided under this contract however, the Government will provide the use of all available MEDDAC and support services, materials, publications and forms, and equipment required for contract performance (except as designated). Contractor shall keep Government furnished supplies, equipment and work areas in a safe, orderly and clean condition. Contractor shall notify the Government whenever maintenance of equipment is required. Contractor shall abide by all MEDDAC and DHA requirements for physical security of DHA property and equipment.
1.25 SAFEGUARDING MATERIAL AND CONFIDENTIALITY INFORMATION: The contractor shall be responsible for safeguarding all Government property provided or obtained in connection with this contract. The Contractor shall safeguard information of a confidential or sensitive nature.
Neither the Contractor nor any of its contract HCPs shall disclose or cause to be disseminated any information concerning the operation of the MTF that could result in or increase the possibility of a breach in security or interrupt the continuity of operations or which breaches the requirements of the Federal Privacy Act of 1974. However, the Contractor and/or Contractor HCPs may be required to provide testimony in legal or administrative procedures. Such participation shall be consistent with the disclosure requirements imposed in this contract and coordinated with the contracting officer.
a. The contract HCP under this contract shall have access to and/or process information requiring protection under the Privacy Act of 1974. These positions are considered "Automated Data Processing (ADP) Sensitive" positions. Compliance with applicable regulations is mandatory for ADP Sensitive positions.
b. Unless otherwise specified, all financial, statistical, personnel, and/or technical data which is furnished, produced or otherwise available to the Contractor and/or Contractor HCPs during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of health care services under this contract. The contractor and/or contractor HCPs shall not release any of the above information without prior written consent of the KO. The contractor and contract HCPs shall prepare medical records, forms and documents as required, in accordance with the regulations and established guidelines listed in the contract and those established by the MTF Director.
c. The Contractor and contract HCPs shall abide by federal and local MTF regulations and requirements concerning the nature of privileged communication between patients and the HCP as may be necessary for security and personnel reliability programs. They shall also abide by federal and local MTF regulations concerning the confidentiality of patient records, to include but not limited to the Privacy Act of 1974 and the Health Insurance Portability & Accountability Act (HIPAA) of 1996. All regulations referenced are available for review from the COR, MTF, or the KO. All medical records and reports will remain the property of the Government.
1.26 STANDARDS OF PERFORMANCE: The Government requires that the Contractor shall provide technically competent certified personnel requirements identified in Technical Exhibit B.
a. The Contractor shall follow the State of Louisiana EMS requirements and remain in good standing throughout the life of this contract.
b. Other performance evaluation factors will be monitored that are not quantified by numerical measurements which include: Contractor providing personnel exceeding the minimum qualification standards; patient customer service comments; provider relationship with consultants; and Contractor relationship with hospital staff/government contracting personnel; compliance with hospital policy and procedures.
c. Performance Reports will be provided by the COR monthly to the Contracting Officer to ensure acceptable performance of the contract. The Contractor can request copies also be forwarded to the assigned Contractor POC. The Contractor POC will receive notice of UNACCEPTABLE PERFORMANCE within 7 days of the COR becoming aware of any unacceptable performance and will report it to the Contracting Officer.
d. The Contractor shall be responsible for the security of all patient information.
e. Neither the Contractor nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.
f. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the contracting officer representative (COR) and the contracting officer.
g. The Contractor shall only conduct business with designated government personnel listed as points of contact (POCs). Names of authorized personnel shall be provided to the Contractor by the Government, in writing, and updated as necessary throughout the contract period. The Contractor shall designate the point of contact prior to the start of contract performance.
h. U.S. Government records, copies of original results and reports, verified original data, corrected data, and corrected supporting final reports are maintained by the Contractor, but remain the property of the U.S. Government. These files/results shall be surrendered to the COR.
i. Outcome: The Government requires that the Contractor provide qualified personnel who shall fulfill the performance requirements at a standard that meet DoD benchmarks for the MEDDAC to provide a high level of quality health care.
1.27 Government Quality Assessment and Improvement (QA&I): The Government will monitor the Contractor's performance under this contract using the quality improvement/assessment procedures established by MTF.
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