WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

calls)

Created On:

01 Sep 2026, 07:03 AM Central Daylight Time

Section A - Solicitation/Contract Form

80th TC Commercial InternetInstrument Name:

Product Service Code : DG10

Solicitation Number: W15QKN-26-R-A095, Commercial InternetRequest for Proposal (RFP):

Requirement

Government Points of Contact

For all inquiries and submissions related to this solicitation, contact both:

Contract Specialist: Giuliana Turriciano, giuliana.turriciano.civ@army.mil

Contracting Officer: Eric Wagner, eric.j.wagner1.civ@army.mil

INSTRUCTIONS TO OFFERORS

1. This is a combined synopsis/solicitation for commercial products or commercial services prepared with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. This procurement is being solicited using Other Than Full and Open Competition in accordance with Title 10 U.S.C. 3204 (a)(1) as implemented by RFO FAR 6.103-1, this acquisition is restricted to the United States and Canada.

This procurement approach is Sole Source award to Comcast Government Services LLC (UEI:

ZEYLYJQ1R287; CAGE: 8ES48). The applicable NAICS code is: 541513.

Offerors may use another format for submission of quotes. However, all quotes must contain minimum information under Federal Acquisition Regulation (FAR) Clause 52.212-1, "Instructions to Offerors- Commercial Products and Commercial Services", FAR 52.212-2 "Evaluation-Commercial Products and Commercial Services" and FAR 52.212-4 "Commercial Terms and Conditions- Commercial Products and Commercial Services"

2. The Army Contracting Command - Rock Island at Picatinny, on behalf on the 80th Training Command/Army Reserve Command's (USARC), requires commercially provided network solutions and services where the Contractor engineers, furnishes, installs, tests, maintains and sustains the Commercial Ethernet Gateways (CEG) and Access Site capabilities to support both DoD and authorized non-DoD operations.

W15QKN26RA095

3. Responses must set forth full, accurate and complete information as required by this solicitation (including attachments). Fill-ins are provided on Standard Form (1449), and other solicitation documents. Examine the entire solicitation carefully. The penalty for making false statements is prescribed in 18 U.S.C. 1001.

Responses must be plainly marked with the Solicitation Number and the date and local time set forth for bid opening or receipt of proposals in the solicitation document.

Information regarding the timeliness of response is addressed in the provision of the solicitation entitled either Late Submission, Modification and Withdrawal of Bid or Instructions to Offerors Competitive Acquisitions.

*** END OF NARRATIVE ***

Section B - Supplies or Services & Prices or Costs

Additional Information/Notes

Item Supplies/Service Quanti ty

Unit Unit Price Amount

0001 Base Year - 1 Gig Ethernet

Product Service Code: DG10

North American Industry Classification System (NAICS):

541513

Pricing Arrangement: Firm Fixed Price

12 Month s

Section C - Description/Specifications/Statement of Work

U.S. Army Reserve Command and 80th Training Command

Performance Work Statement (PWS) for Commercial Internet Connectivity Services

PART 1 GENERAL INFORMATION

1. GENERAL

This Performance Work Statement (PWS) outlines requirements and qualifications required from service contractors in support of the United States Army Reserve Command's (USARC) Commercial Internet Connectivity for Virtual Desktop (AVD) Infrastructure using Microsoft 365 Services.

1.1. Description of Services/Introduction

1.2. Background

The United States Army Reserve (USAR) plays a critical role in defending our nation. Under Title 10 of the U.S.

Code, the mission of the USAR is to provide trained, equipped, and ready Soldiers and cohesive units to meet the global requirements across the full spectrum of operations. The USAR is a key element in the Army multi-component unit force, training with Active and National Guard units to ensure all three components work as a fully integrated team. USARC Chief Information Office (CIO)/G-6 provides continuous secure and non-secure data, voice, and video transport, data center services, hosted applications, file services, cybersecurity, remote access, continuity of operations, and end user customer support services across the Army Reserve enterprise in accordance with Army Regulation (AR) 25-1 Army Information Technology and other governing documents and outlined in the Army's Command, Control, Communications, Computers and Information Management (C4IM) Services List. In May 2016 the Department of Defense Chief Information Officer (DoD CIO) directed the DoD to migrate to Ethernet-based services to reduce Telemetered Communications (TELCOM) costs. Since that time the Defense Information Systems Agency (DISA) has been modernizing the DoD Information Network (DODIN) to facilitate Ethernet connections to that network and enable the replacement of legacy point-to-point time division multiplexing (TDM)-based circuits.

1.3. Scope

The Government requires commercially provided network solutions and services where the Contractor engineers, furnishes, installs, tests, maintains, and sustains the Commercial Ethernet Gateways (CEG) and Access Site capabilities described in Attachment B to support both DoD and authorized non-DoD operations for the respective regions shown in Attachment A.

1.4. Objectives

The objectives of this Performance Work Statement (PWS) are to:

1. Establish CEGs from the Commercial Service Provider's (CSP) owned and operated network(s) to the DODIN in accordance with the instructions shown in Attachment A for the CEG DISN Core Sites. CEGs should employ virtualization using Virtual Local Area Network (VLAN) (802.1Q) between the Defense Information Systems Network (DISN) Joint Provider Edge Router (J-PE) and the Service Provider's PE routers using diverse, high bandwidth links. The CSP's CEG design must meet the performance and availability requirements in the PWS.

2. Provision 1 Gigabyte (GB) connections to the CSPs Ethernet Network. Perform functional and performance testing to demonstrate compliance with PWS requirements.

The Contractor will install and maintain one dedicated 1GB upload and download connection at each install site.

All required equipment must be capable of operating either 110v or 220v power. Contractor will provide Period of Performance PoP, Internet Service Provider (ISP), and all required associated equipment per individual site up to and including the required number of Wi-Fi routers/access points with Wi-Fi Protected Access 3/Advanced Encryption Standard (WPA3/AES) that are required to fully cover the site with WiFi and one (1) x 24 port switch per site and one (1) modem per site, as well as 24/7 on call technical support and 3 hour on-site response time for all outages. Contractor will provide all pertinent network, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) server information and modem/local router username and password. Require access to global internet and ensure that provided Internet Protocol (IP)s have global accessibility and have permission to access, .mil/.com/.gov domains. The requesting unit(s) will be responsible for workstation and end user support to include installing networking cable and equipment.

1.5. General Information

This is a non-personal services contract to deliver Information Technology Services. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all employees, supervision, other items and non-personal services necessary to perform the services defined in this PWS, except for those items specified as Government Furnished Property (GFP) and services.

1.5.1 Quality Control Plan (QCP)

The contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

A final QCP shall be submitted to the Contracting Officer Representative (COR) no later than (NLT) 10 days after contract award. After acceptance of the QCP, the contractor shall obtain Contracting Officer (KO) acceptance in writing of any proposed changes to its QCP.

1.5.2 Quality Assurance

The Government will evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.5.3 Recognized Holidays

The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays

Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year's Day January 1st M. L. King Memorial Day 3rd Monday in Jan

Presidents' Day 3rd Monday in February Memorial Day last Monday in May

Juneteenth June 19th Independence Day July 4th

Labor Day 1st Monday in September Columbus Day 2nd Monday in October

Veteran's Day November 11th Thanksgiving Day 4th Thursday in November

Christmas Day December 25th

1.5.4 Operating Hours

The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours

The Government facility office hours are 0800 to 1700 on Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours

The Government facility operating hours are 0800 to 1700, and days are Monday through Friday except U.S.

Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.3 Workday

Army Reserve Fulltime Support Personnel workday is Monday through Friday and generally excludes weekends and federal holidays. Army Reserve Troop Program Unit (TPU) Soldiers workday is Saturday and Sunday as directed by Unit Commands.

1.5.4.4 Contractor Support Hours

The Contractor shall provide support between the hours of 0600 to 1800, and the days of Monday through Sunday. The facility may be closed during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall always maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.4.1 Contractor Work Plan

The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.). The Contractor's proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within ten (10) days after date of contract award. The Government will review and either accept or return their comments to the Contractor within ten (10) days. The Contractor shall then have three (3) days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

1.5.5 Training Holidays

The government has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place and Performance

The primary Place of Performance for the work under this task order will be determined by task. Report writing will be performed at Contractor-provided facilities. Implementation will be conducted in various locations within the U.S. and its territories including but not limited to the sites listed in Attachment A. The contractor shall provide services 24 hours a day, 7 days a week, including recognized US holidays and when the Government facility /installation(s) is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation(s) closings. Performance shall be at each location in Attachment A - "Facilities and Requirements Table". The contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.7 Performance Evaluation Meetings

The Contracting Officer may require the contract manager to meet with the Contracting Officer, COR, end user, and other government personnel as deemed necessary. The contractor may request a meeting with the Contracting Officer when he or she believes such a meeting is necessary.

1.5.8 Period of Performance (PoP)

The period of performance for this requirement shall be One Base Year for all locations identified in Attachment 001.

Upon successful completion of the base year and received approval from DoD CIO to extend beyond the initial base year the government will create a new requirement contract for the remaining locations in continental United States (excludes Alaska and Hawaii) (CONUS) identified in Attachment C. As directed by the COR, the Contractor shall continue performance in emergency or mission essential conditions.

1.6 Security Requirements

This contract is Unclassified.

1.6.1 Security Program

All contractors and subcontractor personnel performing fiber-optic infrastructure installation must satisfy installation-specific background vetting, identity verification (REAL ID/Passport), and credentialing requirements via DBIDS prior to being granted physical access to the post.

1.6.2 Personnel Security Clearance Requirements

No formal security clearance (e.g., Confidential, Secret, Top Secret) is required for performance under this contract. However, all contractor and subcontractor personnel must successfully complete installation-specific background checks, identity proofing, and DBIDS credentialing prior to being granted access to the installation and fiber installation work areas.

1.6.3 Access to Installation and Military Facilities

Access to U.S. installations, buildings, and controlled areas is restricted strictly to authorized personnel who meet all baseline security and vetting criteria. Contractor and subcontractor personnel must present a valid REAL ID-compliant driver's license or U.S. Passport.

The Contractor shall comply with all requirements associated with DBIDS. DBIDS credentials will be issued to long-term personnel who require recurring installation access but are not eligible for a Common Access Card (CAC). Upon sponsor request, DBIDS credentials may also be configured for specific facility access.

Unescorted access requires official Government sponsorship. The Contractor shall coordinate through the designated Government sponsor to ensure all personnel are pre-vetted three to five (3-5) business days prior to arrival.

The Contractor shall ensure all prime and subcontractor personnel are informed of, and strictly adhere to, these access requirements. Failure to submit required information or obtain necessary approvals constitutes grounds for immediate denial of entry.

The Government is not liable for any costs, schedule adjustments, or performance delays resulting solely from the Contractor's failure to satisfy DBIDS vetting and access requirements.

The Contractor shall retrieve and return all issued DBIDS passes and installation credentials to the issuing office immediately upon contract completion, employee termination, or when access is no longer required

1.6.3.1 Installation Pass Log

In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

1.6.3.2 Individual Termination or Expiration of Employment

The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 3 days.

1.6.3.3 Contract Termination or Cancellation

Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 1 day.

1.6.3.4 Common Access Cards (CAC) and CAC Log

The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR within 10 days after award unless circumstances require otherwise and as directed by the Contracting Officer. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within five (5) days after changes have been made unless circumstances require otherwise and as directed by the Contracting Officer. The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4 Intentionally Left Blank

1.6.5 Physical Security

The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.5.1 Key Control

NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.6.5.1.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re- keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the monthly payment due the contractor.

1.6.5.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.6.5.2 Lock Combinations

The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

16.6 Intentionally Left Blank

1.7 Information Security and other miscellaneous requirements.

1.7.1 Contractor personnel shall comply with all local security requirements including entry and exit control for personnel and property at the government facility.

1.7.2 Contractor employees shall be required to comply with all Government security regulations and requirements. Initial and periodic safety and security training and briefings will be provided by Government security personnel. Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal and the contractor will not be able to provide service on this contract/order.

1.7.3 Intentionally Left Blank

1.7.4 The Contractor shall observe and comply with the security provisions in effect at the DoD facility.

Identification shall be worn and displayed as required.

1.7.5 Intentionally Left Blank

1.7.6 Contractor personnel will NOT generate or handle documents that contain any sensitive information and should not be in any location that is generating such material.

1.7.7 The Contractor shall afford the Government access to the contractor's facilities, installations, operations, documentation, databases, and personnel used in performance of the contract/order. Access shall be provided to the extent required to carry out a program of IT inspection (to include vulnerability testing), investigation and audit to safeguard against threats and hazards to the integrity, availability, and confidentiality of data or to the function of information technology systems operated on behalf of DISA or DoD, and to preserve evidence of computer crime.

1.8 Post Award Conference/Periodic Progress Meetings

The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer's Representative (COR)

Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Contract Manager (CM)

The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.11 Identification of Contractor Employees

All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor's status as a "contractor" shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non- Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such.

The badges shall have the company name, employee name and the word "contractor" displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee's departure.

1.12. Combating Trafficking in Persons

The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government's zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.13 Intentionally Left Blank

1.14 Organizational Conflicts of Interest (OCI)

The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor's mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15 Phase In / Phase Out Periods

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 60-day phase in/phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.16 Government Personnel

1.16.1 Contracting Officer (KO)

The Government will assign a KO who shall be the point of contact for all contractual matters. The KO may assign a Contracting Officer Representative (COR) to act on his/her behalf or retain this authority. The KO will inform the contractor who is assigned as COR if a COR is required.

1.16.2 Points of Contacts and Authorities

The contracting officer is the only person authorized to approve any changes to the requirements of this contract and not withstanding provisions contained elsewhere in this contract, the authority remains solely the contracting officer. In the event the contractor effects any change at the direction of any person other than the contracting officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price as a result of the change.

1.16.3 Quality Assurance Personnel (QAP)

The Government will utilize end users as QAP who will conduct inspections of contractor work performance. The end user will inform the KO or designated COR of discrepancies immediately when found for corrective action to be directed by the KO and the contractor. The Contractor shall contact the QAP to coordinate all work requirements of this contract.

1.17 Contractor Personnel

1.17.1 Contract Manager

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person, and an alternate(s), who shall act for the contractor when the manager is absent, shall be designated in writing to the KO. The contract manager or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract. The contract manager or alternate

(s) shall be available during normal duty hours within four (4) hours to meet on the installation with government personnel (designated by the KO) to discuss problem areas. The Contract Manager and alternate(s) must be able to read, write, speak, and understand English.

1.17.2 Quality Control

The Contractor shall establish and maintain a plan to ensure the requirements of the Contract are provided as specified. The plan shall give the contractor an effective means of identifying and correcting potential and actual non-conformance or lack of performance across the entire scope/statement of contract work.

1.17.3 Contractor Employees

The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the KO as a potential threat to the health, safety, security, general well-being or operational mission.

Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Defense, either military or civilian. The contractor shall endeavor to avoid employing individuals with conflicting financial interests within the meaning of the Joint Ethics Regulation and applicable guidance.

Contractor personnel shall at all times be under the supervision of the contractor and not under the supervision of the Government or any of its officers or employees. The contracting officer will bring discrepancies or noncompliance with the contract clauses, specifications, or PWS to the attention of the contractors' contract manager, supervisor, or foreman for necessary corrective action.

The contractor agrees to utilize only experienced, responsible, and capable people in the performance of the work. The Contacting Officer may require that the contractor remove from the Government job employees who endanger persons or property, or whose continued employment under this contract is inconsistent with the interests of military security.

The Contracting Officer, in writing, may require the contractor to remove from the work site, area, or base, objectionable employees.

Objectionable employees include those employees not properly attired or those employees using profane language or abusing or disobeying base/host country conduct rules or regulations.

PART 2 DEFINITIONS AND ACRONYMS

2.0 Definitions and Acronyms:

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) - means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) - As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: "Defined in subpart

202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer's technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management." In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, "...These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs."

Contractor - means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day - means, unless otherwise specified, a calendar day.

Defective Service - means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property - As reflected in FAR 52.245-1, Government-furnished Property "means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) - means a key overarching result-based objective for a project necessary to achieve the project's vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security - means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance - (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) - means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control - means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement - means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on "what" is to be accomplished;

however they are not prescriptive in describing "how" the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor - means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms

A&E Architectural and Engineering

ACP Access Control Point

ACSIM Assistant Chief of Staff for Installation Management

ADP Automatic Data Processing

AFARS Army Federal Acquisition Regulation Supplement

AOR Area of Responsibility

AR Army Regulation

ARNet Army Reserve Network

ARNG Army National Guard

AT Antiterrorism

BICSI Building Industry Consulting Services International

BOD Building Occupancy Date

C4IM Command, Control, Communications, Computers, and Information Management

CAC Common Access Card

CAN Campus Area Network

CCB Configuration Control Board

CCE Contracting Center of Excellence

CCI Controlled Cryptographic Items

CCNA Cisco Certified Network Associate

CCNP Cisco Certified Network Professional

CDR Contractor Discrepancy Report

CEG Commercial Ethernet Gateways

CFR Code of Federal Regulations

CG Commanding General

CHESS Computer, Hardware, Enterprise Systems and Solutions

CIO Chief, Information Office

CISA Certified Information Systems Auditor

CISSP Certified Information Systems Security Professional

CLEC Competitive Local Exchange Carrier

CLIN Contract Line Item Number

CMR Contractor Manpower Reporting

CO Change Order

CO Commander

COMSEC Communications Security

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTS Commercial Off the Shelf

CSPM Cybersecurity Program Management

CSU Channel Service Units

CTI Computer Telephone Integration

CTO Certificate To Operate

CVS Contractor Verification System

DA Department of the Army

DCG Deputy Commanding General

DD Department of Defense

DD250 Department of Defense Form 250 Receiving Report

DD254 Department of Defense Contract Security Requirement List

DDOE DISA Direct Order Entry

DFARS Defense Federal Acquisition Regulation Supplement

DHCP Dynamic Host Configuration Protocol

DISA Defense Information Systems Agency

DISN Defense Information Systems Network

DITCO Defense Information Technology Contracting Organization

DMDC Defense Manpower Data Center

DMS Defense Messaging System

DoD Department of Defense

DOE Direct Order Entry

DoDI Department of Defense Instruction

DODIN Department of Defense Information Network

DSU Digital Service Unit

ECO Engineering Change Order

EKMS Electronic Key Management System

EPB Engineering Review Board

EPR Engineer Project Review

FACID Facility ID

FAR Federal Acquisition Regulation

FFR Full Facility Refresh

FISMA Federal Information Security Management Act

FM Field Manual

FPCON Force Protection Condition

FSC Federal Supply Class

FY Fiscal Year

GFE Government Furnished Equipment

GFP Government Furnished Property

GNEC Global Network Enterprise Construct

GOTS Government Off the Shelf

GTS Government Ticketing System

HAZCON Hazardous Conditions

HBSS Host Based Security System

HIPAA Health Insurance Portability and Accountability Act of 1996

HQDA Headquarters, Department of the Army

HVAC Heating, Ventilation and Air Conditioning

IA Information Assurance

IASO Information Assurance Security Officer

IAVA Information Assurance Vulnerability Alert

IDS Integrated Digital Services

IMO Information Management Officer

IMP Integrated Master Plan

IMS Integrated Master Schedule

INFOSEC Information Security

IPN Installation Processing Node

ISR Installation Status Report

ISEC Information Systems Engineering Command

IT Information Technology

ITIL Information Technology Information Library

ITL Integrated Test Lab

KO Contracting Officer

LAN Local Area Network

LEC Local Exchange Carrier

LOM List of Materials

LSS Lean Six Sigma

MAC Mission Assurance Category

MILCON Military Construction

MPLS Multi Protocol Label Switching

MPR Monthly Progress Report

MTSR Monthly Tracking Status Report

NAC National Agency Check

NACI National Agency Check with Inquiries

NEC Network Enterprise Center

NIPRNet Non-classified Internet Protocol Router Network

NISPOM National Industrial Security Program Manual

NIST National Institute of Standards and Technology

NLT No Later Than

NMS Network Managed Systems

NOC Network Operations Center

NSA National Security Agency

OCAR Office of the Chief, Army Reserve

OCI Organizational Conflict of Interest

ODC Other Direct Costs

OCONUS Outside Continental United States (includes Alaska and Hawaii)

OEM Original Equipment Manufacturer

OPSEC Operational Security

OSHA Occupational Safety and Health Administration

PAO Public Affairs Office

PBX Public Branch Exchange

PCP Property Control Plan

PI/PO Phase In/Phase Out

PKI Public Key Infrastructure

PgM Program Manager

PM Project Manager

PMP Project Management Professional

POC Point of Contact

POV Privately Owned Vehicles

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Plan

QCP Quality Control Program

RCAS Reserve Component Automation System

RCDD Registered Communications Distribution Designer

RD Regional Division

RLAS Regional Level Application System

RMF Risk Management Framework

SAN Storage Area Network

SCNA Security Certified Network Architect

SCNP Security Certified Network Professional

SF Standard Forms

SIPRNet Secret Internet Protocol Router Network

SLA Service Level Agreements

SOC Security Operations Center

SOP Support Operating Procedure

SPOC Single Point of Contact

SSBI Single Scope Background Investigation

SSCP System Security Certified Practitioner

STAMIS Standard and Army Information Systems

STIG Security Technical Implementation Guide

TCO Telephone Communications Officers

TCP/IP Transmission Control Protocol/Internet Protocol

TE Technical Exhibit

TELCOM Telemetered Communications

TIA Telecommunications Industry Association

TRB Technical Review Board

TTR Time-To-Restore

UFC Unified Facilities Code

UI User Interface

UIC Unit Identification Code

UMS Unified Managing Systems

USACE United States Army Corps of Engineers

USAF United States Air Force

USAR United States Army Reserved

USARC United States Army Reserve Command

USMC United States Marine Corps

USN United States Navy

VoIP Voice over Internet Protocol

VLAN Virtual Local Area Network

VPN Virtual Private Network

VRF VPN Routing and Forwarding

VTC…